S U S M I TA
KA R K I
CONTACT
0411 637 283
Susmitasusmita377@gmail.com
Moonah, Tasmania 7009
SKILLS
• Cash Register Operations
• Active Listening
• Selling Techniques
• Food Hygiene and Safety
• Safety and Cleanliness Standards
• General Housekeeping
• Retail Metrics and Goals
• Merchandising and Display
• Assist Customers
LANGUAGES
• English
Fluent
• Nepali
Fluent
CAREER OBJECTIVE
Customer-oriented retail professional well-versed in driving sales,
building customer loyalty, and providing exceptional customer service.
Skilled at identifying customer needs and offering appropriate solutions.
Proven track record of consistently meeting and exceeding sales goals
and delivering customer satisfaction.
EXPERIENCE
September 2023 - Present
Wait Staff Member
Chuleshi Nepalese cuisine, Moonah, Tasmania
• Regularly checked on customers' satisfaction during meal service, addressing
any issues or concerns quickly.
• Efficiently handled multiple tasks simultaneously in a fast paced environment.
• Provided table-side service of food and beverages in an efficient manner.
• Followed proper sanitation procedures when cleaning tables, chairs and floors
throughout shift.
• Consistently maintained high standards of food quality presentation upon
serving dishes.
• Demonstrated excellent customer service skills by anticipating guest needs and
responding quickly to requests.
• Greeted guests warmly and promptly, taking beverage orders promptly and
courteously.
November 2022 - September 2023
Store Team Member
Mezza Pty Ltd, Sydney, NSW
• Maintained updated knowledge about products offered in the store and their
prices.
• Developed strong customer service skills by consistently providing friendly and
helpful assistance to customers.
• Collaborated effectively with other team members to achieve common goals.
• Assisted with product displays and promotional activities to increase sales
volume.
• Performed opening and closing duties including cash handling, restocking
shelves, and cleaning the store.
EDUCATION
Bachelor of Business in Accounting and Information Systems Candidate
University of Tasmania, Hobart

REFERENCES

References available upon request