Packing Visual check: cartons must be strong, shipping marks and labels in place, retail package artwork

aligned, correct content within the package, the quantity of items and accessories within the package
must be correct, and the presence of the correct version of printed literature within the package.

visual check

Product Storage: inspections are carried out to make sure there is no moisture, mold, moisture-related
odor, no visual defects, and no moist surfaces. Cartons must be on pallets and dry. Storage area
humidity must meet specifications and must be well-ventilated without the presence of mold or water.

Barcode Scan Test: barcodes on packaging must be clean and readable with a bar code reader, must
correspond to client’s information and printed numbers/characters, and positioned according to client
specifications.

Product Visual Check: logo, label and markings should all be of good quality, correct, complete, legible
and not damaged compared to specifications or approved sample, instruction manual must be verified,
product physical conditions and appearance must be checked and free from any surface defects, or dirt
and wrinkles. The furniture also needs to be safe and free from any burrs, sharp corners and edges, with
any wood finishes free from cracks, bumps, unnecessary holes, or mold. Metal furniture also needs to be
checked for finishing, and welding, and that it is not rusted, or suffering from any surface defects
(bubbles, discoloration, etc). The overall design and components must be in accordance with the
submitted drawing specifications and client requirements.

Product Assembly Check: The furniture inspection must ensure the furniture can be assembled or
disassembled easily and in accordance with the instruction manual. All accessories and fittings also need
to pass inspection, with good alignment between all parts.

Product Functional Check: All functions of the product must be checked to the full extent of its
capacities. Any client specifications or product instructions must be applied at this stage to make sure
the product functions well and is in line with the approved sample.

Stability Test: The furniture must be placed on a flat surface to check for any wobbling or instability.

Fatigue Test: The product must be used repeatedly to the full extent of its capacity for 20 cycles or
following client specifications – and it must not break, deform, or be damaged after this.

Static Loading Test: Load the product with the nominal weight of use from specifications for a specified
amount of time, ensuring it does not break or become damaged or deformed in any way.

Color Specification Check: colors of the furniture must conform to specific corresponding Pantone
codes.

Moisture content – Wood: for any wood furniture, the moisture content must be thoroughly checked
and all points must be within specified tolerance.

Odor Check: no offensive or unexpected odor is to be found during a smell test, and it must be
compared with that of the approved sample.
Dimensional Check: Physical dimensional measurements must be checked to follow the submitted
technical drawing specifications.

Weight Check: Measure and record the net weight and gross weight according to the information on the
master carton.

Shipping Carton Stacking Test: one column of export carts is to be piled up to a height of 2.5m for four
hours – after which it must not show any compression that would affect the carton’s shape and/or
damage the contents.

Material Test Certificate/Report: Verify and check the material test certificates and reports from the
factory, and check the certificate of treatment/fumigation of the raw wood material and pallets. Any
failure to present documentation related to materials shall ensure the entire lot of furniture will be
rejected.

Shipping Carton Drop Test: height and drop sequence according to ISTA 2C procedure for furniture
packing. The furniture must be dropped in its carton in free fall on a hard floor on one corner, three
edges, and six faces – according to specifications.

The above furniture inspection checklist simplifies Pro QC’s process, which is far more stringent –
enabling the critical compliance of the products for import at the destination. This ensures both buyer
and factory are protected from any unnecessary additional expense and delay as any errors, defects, or
points of concern can be addressed before shipment.

Material deterioration

This can happen when the materials used to make the furniture are of low quality or when they are
exposed to harsh weather conditions or other external factors. Such deterioration can lead to weakened
structural integrity of the furniture, which could ultimately lead to failure during use.

Frame distortion

It can affect the structural integrity of the furniture, making it unstable and prone to collapse. It can
result from factors such as improper assembly, inadequate materials, or poor design.

Bad welding, burrs, and sharp edges

They are common defects that can pose safety risks for consumers and result from poor workmanship
during the manufacturing process or insufficient quality control measures.

Peeling paint, rough sanding, poor finishing, and inaccurate color

They are cosmetic defects that impact the appearance of the furniture. While these defects may not
necessarily affect the functionality of the product, they can lead to customer dissatisfaction and damage
the reputation of the manufacturer.

Missed markings, incorrect labeling, and damage to cartons

Those issues can result in the wrong product being delivered to the customer or the product arriving in a
damaged condition.

Overall, buyers and manufacturers are urged to conduct thorough third-party inspections to ensure that
their furniture products are free from defects that could compromise safety, functionality, or customer
satisfaction.