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“I have known Noureddin for over six years now.

Our relationship started as business one and
developed into a true friendship. During the years,
I have purchased multiple properties through him.
From a professional stand point, I am yet to deal
with someone more professional and honest. His
Ethics and integrity are second to none. On top of
this, Noureddin is a very knowledgeable person
when it comes to real estate market in several
countries generally and Dubai specifically. When
Member of National Association of Realtors - USA.
you work with Noureddin, you get the feeling that Certified Real Estate Brokerage Manager – Real
you are in safe hands and the advice you receive Estate Business Institute – USA
is always dead on. He has been a great asset for
me in my investments.” Atallah Batshon – USA Several Certifications from Dubai Real Estate
Institute, Dubai Land Department. Some of them are:
“Coming back to Dubai after three years of
absence, I reached out to Layan Real Estate • Deplume in Real Estate.
again for my residential needs with no second
thoughts. I had rented an apartment from Layan
• Best Practices in Real Estate Selling and Leasing.
the first time I moved to the city and I was really • Certified Training of Real Estate Broker.
impressed by the professionalism, integrity, spot • Ejari Training Program.
on & proactive communication on all matters.
• ISPIM Middle East Innovation Campus.

A
I was also very glad to see how they developed
during the years, managing the whole process
from A to Z and making the tenants / buyers life kbiyik was able not
as smooth as possible. This whole approach has only to sustain the
been led by Layan’s leader himself, Noureddin. company’s image
From my regular contact with Noureddin, he is during the crisis,
proven to be an effective hands on leader with a but grow with Layan
clear vision for Layan and understanding on how to an international
to get there.” Sotiris Romanos - Greece level in a short yet
well planned period of time. He
was able to set the company as a
benchmark in the market by setting
new customer satisfaction standards
in the Dubai based company on
an international level. During the
last two years, Mr. Akbiyik has been
effective in attracting investments
from high-profile executives from the
global markets and his efforts were
acknowledged and appreciated by

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Mhd. • What is customer service and why
Noureddin
it matters the most?
“As a professional realtor, you should
walk the extra mile studying each
Akbiyik
and every aspect of a particular
investment in order to furnish
clarity and generate the necessary
comfort levels for your investors.
In addition, you should be studying
your investors’ backgrounds and
seek the most efficient approach
Managing Partner, Layan Real Estate Brokers as per their perspectives which
would vary from one continent to
another; and would vary sometimes
within the same nationality based
Over 17 years UAE experience in Real Estate Sector in on the norms and practices of each
business environment” Mr. Akbiyik
Senior Management Position, and leading financial said.
institutions in Dubai and Abu Dhabi. Within the last years Layan has built the group’s
he has earned his reputation for his capabilities to network Policies and Procedures around
with millionaires, to advise investors for the most lucrative their clients in order to be able to
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excel in exceeding the expected
deals in Dubai, and to turn investment dreams of his clients customer satisfaction. This is why
into tangible lucrative results. His customers describe him Mr. Akbiyik created important
formats like Buyer/ seller/ tenant
as an ambitious and influential leader with the vision and questionnaires for Residential,
talent for developing and executing winning strategies and
inspiring teams to embrace change and achieve a mission, their wisdom.
• Being in the right time, in the
they praise his talent to provide the strategic direction to right place: UAE leadership has
“break the mold” through creative innovations and solves created an unmatched business
operational problems in competitive arenas. platform to turn every excellence
seeker and hardworking
his clients, property developers, and we reached today without the professional from (Zero) to
in several overseas global real estate existence of three essential factor: (Hero). It is a real honor to live
exhibitions and ceremonies during • I am blessed with an extremely and work at this fertile business
2017 in Russia, China, GCC, Europe knowledgeable, highly educated environment in what I would
and some other cities which was the and highly professional call: (Dubai, the world’s local
very beginning of a 10 years business management. It is our Kuwait city).
plan. Layan Group will continue to based group target oriented • I am surrounded with
expand its footprint by providing vision, as well as their thorough hardworking, dedicated and
customer solutions to enhance the & deep decades of experience committed teams, who did not
homeownership experience. that led to our success on both spur an effort and personally
Mr. Akbiyik said: “I believe that personal as well as corporate suffered in different occasions
neither I nor Layan Real Estate levels. They enlightened our to cope with our vision of
Brokers could have achieved what efforts every step of the way with excellence. It is because of them
Commercial, and retails, in addition
to the Study Analysis platform in
order to reach the psychological,
mental and financial depth of
their valuable clients and deliver a
custom made product that serves
best these clients’ requirements
from their perspective, but still,
within a professional and eloquent
platform.
Mr. Akbiyik believes that customer
service is a combination of all of the
afore-mentioned together. And a
100% ratio of customer satisfaction
won’t be achieved unless the real
estate professional adopts and
practices these strategies on the
long run.
• Why trust is an important factor in
the real estate market?
Mr. Akbiyik believes that in order to
exist and excel in the Real Estate
Industry, you should possess the
most important feature which is
Integrity. While other features
like, updated knowledge, practical
and their sincere contributions
that I could proudly present
our Layan slogan today as
(Innovative Property Services).”
Mr. Akbiyik plans his tactics
on thorough research and deep
understanding on what is needed
to affect change that involves all
stakeholders, and create win-win
deals.
Layan Group has been
successfully managing the dynamic
process of growing businesses that
require a shifting set of priorities and
as a leader navigating the predictable
evolutions and revolutions of growth.
Layan Group continues to grow
the leadership capabilities of its
salesforce by investing in continuous
experience, conducting periodic
studies about the market are
actually very important; still you
need to combine all these features
with honesty, integrity and selfless
actions in order to provide your
clients with the best available
professional opinion about their
investments which would lead to
their absolute advantage as top
priority.
And he says: “Trust is not granted
rather earned with hard work,
dedication, and proven traceable
history of successful achievements.
We were able to create strong
international connections over
the long years of our experiences
by proving to our clients that we
are trustworthy. Not only because
we walk the extra mile and don’t
spur an effort to excel in achieving
customer satisfaction rather than
reflecting these efforts with Facts
and Figures into our trusted
investors’ bank accounts and
financial statements.
educational programs to turn
each employee into professional
real estate advisor. Mr. Akbiyik is
a Leader, Mentor, Motivator and
Strategist and he beholds the many
hats of real estate businesses being
the DCEO of several investment,
property management, and asset
management companies and the
managing partner of some others
including Layan Real Estate Brokers.
During his career that lasted
for more than 10 years with Layan
Group, Mr. Akbiyik was able to
successfully manage hundreds
of deals in sales, Joint Ventures,
Settlements as well as building
rentals transactions worth billions of
Dirhams.