HR

S. No. Role
1 Framing & implementation of policies

2 Hiring staff and interns

3 Onboarding new staff

4 Arranging skill-up trainings

5 Arranging Staff enablers

6 Salary structure

7 Arranging appraisal for staff

8 Grievance redressal for staff

9 Promotion or role switching

10 Arranging office get together

11 Maintaining cost centers

12 Act as a safety officer for organization

13 EPFO

14 Maintaining Attendance
 Digital Marketing Associate

S. No. Role

1 Collection of data for marketing from service team

2 Content development for social media & offline marketing

3 Handling Social media & business platforms

4 Generate & follow-up online leads

5 Website updation

6 Search engine optimization (SEO)

7 Email & SMS marketing

8 WhatsApp broadcast groups

9 Devising strategies for marketing

 Cre

S. No. Role

1 Cold calling

2 Feedback calling

3 Target calling

4 social media sourcing

5 Follow-up of online leads

6 Data base updation

7 Handling customer concerns and complaints in a timely manner

8 Informing customers of upcoming promotions or deals

9 Fixing appointments based on the availability of customers and clients

10 Skill & knowledge updation

 SUPERVISOR MANAGER
S. No. Role
1 SOS person for site supervisors

2 Enforcing site safety and ensuring quality workmanship at site

3 Inspecting construction sites (Overseeing the progress)

4 Forecasting material at site (maintain min-max)

5 Recording and maintaining site expenses and work update

6 Recording and maintaining labor attendance report

7 Site planning with quantified milestones

8 Evaluating the performance of site supervisors

9 Asset management (tool servicing, monthly tool audit)

10 Educating & training site supervisors and daily wagers

11 TA & DA of site supervisors

12 Accomodation & Commute of Site Supervisors and daily wagers

 SITE SUPERVISOR

S. No. Role

1 SOS person at site

2 Adherence to site safety procedures

3 Training daily wagers

4 Coordinating with sup. managers for site inspection prior to quotation for application

5 Site forecasting with sup. managers (min - max)

6 Coordinating & planning manpower and material at site with sup. Managers

7 Ensuring quality & right application technique

8 Maintaining & recording site expense and attendance of daily wagers

9 Recording site measurements

10 Identification of +1 application at site

11 Asset management at site

12 Tool service request generation & follow-ups

 Marketing Manager
S. No. Role

1 Identifying and devising the strategies for marketing

2 Working with sales engineers for marketing activities

3 Preparing marketing plans with allocation of budgets

4 Choosing the promotional activities

5 Arrangements for marketing activities (off-line mode)

6 Branding

7 Devising strategies for interns (college/university)

8 Quantifying results of marketing activities

9 Content audit (social platforms)

 Technical Sales engineer

S. No. Field Role

Preparing and developing technical presentations to explain our company's products and
1
services to customers

Manage and grow customer base (by identifying contractors, consultants, specifiers &
2
Architects)
Marketing
Identify current and future customer service requirements and recommending customer
3
about improved or upgraded materials and machinery

4 Coordinating with marketing manager for identification and planning of marketing activities

5 Consultative selling approach (become construction consultant for clients)

Generating high-quality sales leads, following up after initial contact, securing and renewing
6
orders, negotiating prices, completing sales, and arranging deliveries
Sales
7 Product and service demonstration

8 Pitching right products at right stage of construction & discussing VFM's with clients

9 Collection Managing & achievement of collection targets

 Project Sales executive

S. No. Role

1 Identification of client, Architects, consultants and specifiers at project site

2 Keeping close eye on competition activities on project sites

3 Identifying the requirements of relevant & associated products at project site

4 Liaising with stakeholders, contractors, sub-contractors & accounts department at project site

5 Arranging project specific relevant data (BOQ & drawings)

6 Ensuring proper purchase & work orders

7 Converting leads into sales

8 Proper follow-up

9 Ensuring bill are being raised in time & regress payment follow-up
 Product specification consultant

S. No. Role

1 Liaising & relation building with architects and consultants

2 Preparing & giving technical presentations in Govt. departments and engineering institutions

3 Driving specification for core products

4 Planning technical discussions at Govt. departments

5 Assisting sales engineers is technical discussions with clients

6 Driving sales of core products through sales engineers by keeping close eye on activity on site

7 Driving Product sale through GEM portal

8 Engaging with consultants at DPR stage

9 Translation of BOQ'S & site drawings into workable data

10 Coordination with site supervisors for +1 application at site

 OFFICE ADMIN.

S. No. Role

1 Manage official phone calls and correspondence (e-mail, letters, packages etc.)

Maintain office services by organizing office operations and procedures, controlling correspondence,
2
reviewing and approving supply requisitions

3 Track stocks of office supplies and procure when necessary

4 Maintaining inventory (min - max)

5 Suppliers & logistic partner management

6 Supplier sourcing & development

7 Corporate communications to suppliers

Maintain facilities management, vendor contracts and relations and facilitation of all office functions
8
and services

9 Compile data from sales head, service head and accounts

10 Providing Refined data to Director (sales, service, quotations, work status)

11 Raising of bills to Director for office expense

12 Asset management (Insurance, pollution, challans, periodic maintenance, software upgrade)

 Otc

S. No. Role

1 Greet clients and vendors upon arrival and direct them to appropriate departments

2 Addressing queries or requests from the visitors and employees.

3 Assisting other administrative staff in wide range of office duties.

4 Material & tool inventory management (receiving, racking, delivering and recording)

5 Maintaining challan book

6 Keeping an inventory of office supplies and procuring new materials as needed.

7 Demonstration of tools at office

8 Follow-up on repairable assets (dispatching & receiving)

9 Maintaining proper cleaning at office

 accounts

S. No. Role

1 Record all accounting transactions

2 Preparing quotations & Invoices & Bills

3 Make payments by verifying documentation and requesting disbursements

4 Outstanding & payable analysis (30/60/90 days)

5 Reconcile accounts payable and receivable (banks and clients)

6 Compile, analyze and report sales & collection figures to Director on daily bases

7 Performing audits and resolving discrepancies

8 GST filling

9 Maintaining cash flow

10 Secures financial information by completing database backups & maintaining confidentiality

 service head

S. No. Role
Effectively manages team members, including site engineers and supervisors, to ensure team
1
objectives and goals are being achieved
2 Coordinating with sales team for site visits ahead of application qoute

3 Site planning with quantified milestones

4 Ensuring quality workmanship at site

5 Approval of travelling & dearness allowance, site expenses & claims

6 Maintaining sitewise profitability and expense report

7 Delegating & directing service tasks and monitoring the progress of current projects

8 Improving service methods by arranging trainings for the team

9 Monitoring department issues and client complaints to create methods to lessen recurring issues

10 Quaterly tool audit

11 Accomodation & commute for site supervisors and daily wagers

 sales head
S. No. Role

1 Understand our ideal customers and how they relate to our products

2 Designing, planning and driving weekly & monthly sales and marketing plans

3 Present sales, revenue and expenses reports and realistic forecasts to Director

4 Setting individual sales targets with the sales team

5 Ensuring sales funnel is filled all the time

6 Adherence to planning & execution of daily sales activities

7 Overseeing the activities and performance of the sales team

8 Developing sales team through motivation, counseling, and product knowledge education

9 Ensuring Hubspot & UBI attendance software is being used

10 Managing and arranging demo tools & marketing material

11 Checking and verifying bills of sales team for reimbursement

12 organizing skill-up trainings