Unit 1

Unit 1 - Activity 3 – Lesson 1

 Unit 1 - Activity 3 – Lesson 1 suggested questions
• Trading name: What is the trading name of Hon Hai Precision Industry Company?

• Reputation: What is it famous for?

• Founded year: When was it founded?

• Headquarters: Where is it headquartered?

• Chairman: Who is its chairman?

• Specializations: What does it specialize in?

• Products: What are its (major) products?

• Number of employees: How many employees does it have?

• Number of subsidiaries: How many subsidiaries does it have?

• Annual revenue: What is its annual revenue?

• Mission: What is the mission of Foxconn?

• Vision: What is its vision?

Unit 1 - Activity 3 – Lesson 2
 Unit 1 - Activity 3 – Lesson 2 suggested questions
• Company background: What do you know about our company?/ What is the background of our company?

• Company mission: What is the mission of our company?

• Company mission: What is the mission of our company?

• Company competitors: Who do you think are our major competitors?

• Reason to work for the company: Why do you want to work for our company?

• Possible contribution to our company: What can you contribute to our company?

• Company culture: Can you describe your company culture?/ What do you know about company culture?

• Management style: What would you say about your management style?

• Company’s goals: What are your company’s goals?

• Company possible position in next 5 years: Where do you think the company is headed in the next 5 years?
Unit 2
Unit 2 - Activity 3 – Lesson 1
 Unit 2 - Activity 3 – Lesson 1- suggested questions
Operating System: Which operating system does it run?

Processor: What processor is it powered by?

Compatibility: Which operating system is it compatible with?

Integrated sensor: Which sensors is it integrated with?

Key features:

Names: What are its key features?

Functions: What are the functions of these features?

Additional features/ apps

Names: What are the additional features of Samsung SM Gear Fit 2?

Functions: What are the functions of these features?

Unit 3
Unit 3 - Activity 1 – Lesson 2
Unit 3 - Activity 1 – Lesson 2-suggested questions
Item: Hi! Can you help me install the light bulb?

Location: Where are you going to install this device?

Required equipment: What is required equipment?

Pre-installation: What should we do before

the installation?

Installation: What do I do in installation?

Post Installation: Is there anything to take note after
installation?/ What should I do after installation?

Caution: Is there anything we should take caution?

Unit 4
Unit 4 - Activity 3 – Lesson 1
Unit 4 - Activity 3 – Lesson 1 suggested questions
Product name: What’s its brand name?/ What is the name of product?
Model: What’s its model?
Problem(s): What’s the problem with it?

Trouble signs: Are there any trouble signs on the display?

Taken actions: What did you do?

Predicted cause(s): What might be the causes?

Suggested actions: What should I do now?

Precautions for maintenance and repairs: What should I do for better maintenance and repairs
in the future?
Unit 4
Unit 5 - Activity 3 – Lesson 1
Unit 5 - Activity 3 – Lesson 1 - suggested conversation
A: Good morning. VAECO Vietnam. Melanie speaking. How can I help?
B: Hi. I’m having problems with my last order.
A: I’m sorry to hear that. Can I have the order reference number from the top of the invoice we emailed you and
we can sort it out.
B: Ok. It’s T6758.
A: Thanks. I’m just calling the order up on my screen now. Sorry to keep you waiting. It looks like the system’s a
little slow today. Um … ah, here it is. So you’re Mr. Joan Tran of Vietnam Airlines?
B: That’s right.
A: And what seems to be the problems?
B: Firstly, I ordered …(số lượng) gas turbine lades (thông tin này sẽ thay đổi tùy thuộc thông tin trong card) but I only received …(số
lượng) of them. ……. gas turbine lades appear to be missing.
A: Well, there can sometimes be an issue with the shipment department. We’ll check again and send you extra gas turbine lades as soon
as possible. Is there anything else, Mr. Joan Tran ?
B: It looks as if you shipped many vanes. I ordered 50 vanes but I got 55 ones.
A: Thank you for your information. We have recently moved to a new building and it seems to have caused some disruption to production. We’ll
send someone to collect the extra ones as soon as possible.
B: That’s great. Thank you!
A: You’re welcome. And if you need any further assistance, just call us again.
Note: Thông tin bôi vàng sẽ thay đổi tùy thuộc vào thông tin trong cards.
Unit 7
Unit 7 - Activity 3 – Lesson 2
Unit 7 - Activity 3 – Lesson 2 - suggested conversation
Unit 8
Unit 8 - Activity 2 – Lesson 1
Unit 8 - Activity 2 – Lesson 1 - suggested conversation
 FREE TALK – EEE5
Unit 1 – Mono talk Unit 2 – Mono talk
 FREE TALK – EEE5
Unit 3 – Mono talk Unit 3 – Mono talk
FREE TALK – EEE5
Unit 3 – Mono talk (cont.)
 FREE TALK – EEE5
Unit 4 – Mono talk Unit 4 – Mono talk
 FREE TALK – EEE5
Unit 5 – Mono talk Unit 6 – Mono talk
Unit 6 – Mono talk – suggested answer
Now I’d like to refer to the line graph which represents the information about the ownership of three selected home
appliances including refrigerator, air conditioner and electric heater in Vietnam from 2006 to 2014.
Overall, we can see that there was a rise in the number of people having refrigerator and air conditioner while
there was a fall in the number of those who own electric heater.
As can be seen from the graph, the figure of refrigerator at first remained stable at about 80% from 2006 to 2010,
then it increased slightly to about 90% in 2014. Meanwhile, from 2006 to 2010, the number of people who own
air conditioner rose slowly from about 15% to 25%, then it went up significantly to about 60% in 2014.
You’ll notice that there was a gradual decrease in the number of households that own electric heater, from about
70% at the beginning to 50% at the end of the period.
FREE TALK – EEE5 Unit 7 –suggested information
Note: Các e có thể tham khảo 1 số thông tin trong bảng dưới đây để
Unit 7 – Mono talk giới thiệu tương tự về bản thân mình nhé!