Karim Foster

Customer Service Clerk

Los Angeles, CA 90015
Lucas.karima@yahoo.com
+1 323 217 7752

An interesting position with a growing Company.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Cashier , Customer Service , Front End

Erewhon Market - Venice, CA
October 2021 to September 2022
• Provide excellent customer service and address needs of customers in a timely and effective manner.
• Assist supervisors in controlling customer flow and backed up lines by reducing waiting time for
customers.
• Follow proper procedures for customer check out, handling of tenders, use of tares, sales of alcoholic
beverages, and use of Pl Us and UPCs.
• Follow all cash handling procedures: understand, meet and exceed Erewhon cashier variance policy.
• Follow established procedures to report errors in retail pricing or signage.
• Maintain a safe, clean and well-organized working and shopping environment by changing tapes as
needed, sweeping floors, and completing all required logs.
• Adhere to safe work practices and ensure compliance with all applicable US regulatory rules and
regulations.

FOH Shift Lead

The Win ~ Dow At American Beauty - Venice, CA
September 2020 to May 2021
• Collect cash, checks, and credit card payments from customers
• Make change accurately and efficiently
• Issue receipts to customers
• Deal with returns and refunds as necessary
• Maintain cash control over register drawer and verify amounts are correct
• Answer customer questions as they arise
• Calculate customer bills through cash register ringing
• Help with other tasks as needed including managing shelves, tracking inventory, and keeping the
store clean

Barista/Cashier
USC Starbucks - Los Angeles, CA
August 2018 to August 2020
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
• Clean or sanitize work areas, utensils, or equipment.
• Clean service or seating areas.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
• Describe menu items to customers or suggest products that might appeal to them.
• Order, receive, or stock supplies or retail products.
• Provide customers with product details, such as coffee blend or preparation descriptions.
• Receive and process customer payments.
• Serve prepared foods, such as muffins, biscotti, or bagels.
• Stock customer service stations with paper products or beverage preparation items.
• Take customer orders and convey them to other employees for preparation.
• Take out garbage.
• Weigh, grind, or pack coffee beans for customers.
• Wrap, label, or date food items for sale.
• Create signs to advertise store products or events.
• Demonstrate the use of retail equipment, such as espresso machines.
• Prepare or serve menu items, such as sandwiches or salads.
• Set up or restock product displays.
• Slice fruits, vegetables, desserts, or meats for use in food service.

Housekeeping
USC Housing - Los Angeles, CA
May 2019 to May 2020
• Perform standard housekeeping procedures.
• Clean and service assigned guest rooms, public areas, and employee areas in a timely and organized
manner.
• Provide customer service to faculty, staff, students and guests.
• Respond to requests from guests, supervisors, or management timely and in a friendly, helpful
demeanor.
• Comply with all university policies and procedures and with all applicable local, state, and federal laws
and regulations.
• Perform other related duties as assigned or requested including on-site Laundry, projects, and additional
support roles.

Crew Member
McDonald's - Littlerock, CA
April 2018 to July 2018
• Maintained and handled all purchases.
• Kept Track of money going in/out the register.
• Kept Kitchen, Dining, and Bathroom areas clean.
• Maintained Excellent Customer Service.

Customer Service Clerk

Burlington Coat Factory
June 2016 to July 2017
• Received, Recorded, and distributed work orders to service crews upon customer request for service
on utilities purchased from utility company.

• Executed daily operations of running a clothing store.

• Recorded information such as names, address, article to repaired, and service to be rendered.
• Prepared work orders and distributed them to service crews
• Stocked Shelves and marked prices on items.
• I gave courteous and helpful customer service.
• I set up advertising on counters and tables to promote sells
• Scheduled Service Calls, and dispatched service crews.
• Structured nd maintained organizing from brands to colors.
• Received and Recover running go backs.

Front Desk / Janitor

Redlands Community Center
October 2012 to November 2014
• Swept, Mopped, Scrubbed, and Vacuumed Hallways, Stairs and Office Space.
• Answer Customer questions regarding prices and services
• I entered identification data and printed instructions on service logs and customer
ordered envelopes.
• I executed daily operations of signing people in and out.
• I recorded data on production record forms on masking tape forms.

Education

High School Diploma

Orangewood High School
2014 to 2017

Skills
• Housekeeping (2 years)
• Cleaning (2 years)
• Cashier (6 years)
• Customer Relations (6 years)
• retail sales (5 years)
• Filing
• Customer Service (6 years)
• Hospitality (4 years)
• Cash Register (6 years)

Certifications and Licenses

ServSafe
April 2021 to April 2024
Food Handler Card

Bureau Of Security & Investigative Services Guard Card

April 2021 to April 2023
Guard Registration .

Assessments

Retail Skills: Shelf Stocking — Highly Proficient

July 2018
Measures a candidate's ability to monitor and track inventory levels of merchandise on store shelves to
maintain supply.
Full results: Highly Proficient

Customer Focus & Orientation — Proficient

July 2018
Measures a candidate's ability to respond to customer situations with sensitivity.
Full results: Proficient

Food Service: Customer Situations — Highly Proficient

February 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting.
Full results: Highly Proficient

Conscientiousness — Highly Proficient

February 2020
Tendency to be well-organized, rule-abiding, and hard-working
Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

February 2020
Responding to customer situations with sensitivity
Full results: Highly Proficient

Call Center Customer Service — Highly Proficient

February 2020
Applying customer service skills in a call center setting.
Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

February 2020
Responding to customer situations with sensitivity
Full results: Highly Proficient

Work Style: Reliability — Highly Proficient

September 2020
Tendency to be dependable and come to work
Full results: Highly Proficient

Warehouse Associate — Proficient

September 2020
Assesses the tendencies that are important for success in warehouse roles
Full results: Proficient

Work Style: Reliability — Highly Proficient

September 2020
Tendency to be dependable and come to work
Full results: Highly Proficient

Work Motivation — Expert

September 2020
Level of motivation and discipline applied toward work
Full results: Expert

Food service: Customer situations — Proficient

April 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting
Full results: Proficient

Work style: Reliability — Expert

April 2021
Tendency to be reliable, dependable, and act with integrity at work
Full results: Expert

Food service: Customer situations — Proficient

April 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting
Full results: Proficient

Food service fit: Crew member — Highly Proficient

April 2021
Measures the traits that are important for successful food service crew members
Full results: Highly Proficient

Customer service fit — Familiar

September 2020
Assesses personality traits that result in high-quality customer service.
Full results: Familiar

Data entry: Accuracy — Proficient

April 2021
Entering data quickly and accurately
Full results: Proficient

Retail customer service — Proficient

March 2023
Responding to customer situations in a retail setting
Full results: Proficient
Security guard skills — Expert
March 2023
Assessing risks, enforcing security standards, and handling complaints
Full results: Expert

Work motivation — Proficient

September 2020
Level of motivation and discipline applied toward work
Full results: Proficient

Food service fit: Crew member — Highly Proficient

April 2021
Measures the traits that are important for successful food service crew members
Full results: Highly Proficient

Work style: Reliability — Proficient

August 2021
Tendency to be reliable, dependable, and act with integrity at work
Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.