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Cyber Contracts in Tanzania under the Electronic Transaction Act, No.13 of 2015
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i
Dedication
To My Son, Ryan Asherry Magalla
ii
Acknowledgement
I acknowledge G.O.D. because I wouldn‟t have everything and every
person surrounds me without HIM.
iii
Table of Contents
Copyright Statement......................................................................................................... i
Dedication ........................................................................................................................ii
Acknowledgement ........................................................................................................... iii
Table of Contents ............................................................................................................iv
Cyber Contracts in Tanzania under the Electronic Transaction Act, No.13 of 2015 ........ 1
1.0 Introduction ............................................................................................................... 1
1.2 The Revolution Brought By the Electronic Transaction Act, 2015 ............................. 2
"Access" .......................................................................................................................... 4
"Addressee”..................................................................................................................... 4
“Consumer” ..................................................................................................................... 5
“Data" .............................................................................................................................. 5
“Electronic transaction”.................................................................................................... 9
"Originator" .................................................................................................................... 10
1.2.10 The legal consequences for the creator of the signature .................................... 20
v
1.2.30 Service By Electronic Means .............................................................................. 62
BIBLIOGRAPHY ........................................................................................................... 67
Text Books .................................................................................................................... 67
Statutes ......................................................................................................................... 76
Notes ............................................................................................................................. 79
vi
Cyber Contracts in Tanzania under the Electronic Transaction Act,
No.13 of 2015
By
Asherry Magalla
1.0 Introduction
The aim of writing this paper is show how this new piece of legislation have
provide for the protection of electronic contracts in Tanzania. The
development of science and technology has turned almost everything we
know and see upside down in terms of business activities and other
activities that we know. This is simply because know a matter or business
activity can be done in a slightly touch or click of your computer through a
mouse, and then the job or deal is done! This pose a critical problem when
it comes to the legal perspective as most of the laws that we have in most
of developing countries particularly Tanzania are not sufficient enough to
regulate these activities when they are applied unenthusiastically.
LL.B Degree Holder at the University of Iringa (Formerly known as Tumaini University Iringa
University College) 2009-2012, Masters Holder in Information, Communication and Technology
Law at the University of Iringa 2012-2013.Article and Legal Papers Author at academicians
websites. Book writer at Lambert Academic Publishing Company in German and DL2A – Buluu
Publishing Company in France. Contact details, magallajr@gmail.com
1
Magalla A, (2013), Electronic Contracts in Tanzania: A Detailed Discussion on the Formation
of Electronic Contract in Digital Age. Available at
https://www.academia.edu/3425303/CONTRACTS_IN_DIGITAL_ENVIRONMENT_LAW_AND_
PRACTICE_IN_TANZANIA
1
I wrote about how the law governing contracts in Tanzania (Cap.345,
[R.E.2002]) did not recognize electronic contract, even though there have
been a lot of contracts contracted online. This was before the enactment of
Electronic Transaction Act. No.13 of 2015.
An assessment of the law has been made, and a discussion on the
recognition of electronic agent which to my view, the Act did not provide a
clear meaning of it, in which it may cause some ambiguity and confusion in
the future.
2
The Law of Contract Act [CAP 345 R.E 2002]
2
1.2 The Revolution Brought By the Electronic Transaction Act, 2015
For the purpose of this discussion the term Act shall mean, the Electronic
Transaction Act, No.13 of 2015. This Act provides for the legal recognition
of electronic transactions, e-Government services, the use of Information
and Communication Technologies in collection of evidence, admissibility of
electronic evidence, to provide for the facilitation of use of secure electronic
signatures; and to provide for other related matters.
In order to create the differences between the Law of Contract Act,
[Cap.345, R.E. 2002] and the Electronic Transaction Act of 2015, the
following questions must be answered.
4
Electronic Transactions Act No.13 of 2015
6
“Electronic communication” means any transfer of sign, signal, or
computer data of any nature transmitted in whole or in part by a wire, radio,
electromagnetic, photo electronic, photo optical or in any other similar form.
Comments
Now the electronic communication has been seen in which this facilitate the
formation of electronic contract. As referring to the data message, the term,
„in any other similar form’, in this definition may signify the transmission of
data message through a telephone or cell phone.
5
Electronic Transactions Act No.13 of 2015
7
or telephone they have been recorded through those electronic devices
hence fit the meaning of the term electronic form.
Also in section 9 of the same Act provide that; where a written law requires
that certain information or document be retained or kept, that requirement
is deemed to have been met by electronic record keeping provided that-
(a) the information contained in that record is in electronic form;
(b) the electronic record is retained or kept in a format in which it was
generated, sent or received, or in a format which can be demonstrated to
represent that information accurately; and
(c) Such electronic record is retained or kept in a form that enables the
identification of the origin and destination of an electronic record or
electronic communication and the date and time when it was first
generated, sent, received or retained.
An obligation to retain or keep a document, record or information in
accordance with subsection (1) shall not extend to any information of which
the sole purpose is to enable the message to be sent or received.
6
H.C., (Com. Div.) at DSM, C.C. No.4 of 2000, (unreported)
9
Also section 5 of the Act7 provide that, where a law requires information or
transaction to be in a prescribed non-electronic form or inwriting, such
requirement shall be met by an information or a transaction entered in
electronic form that is -
(a) Organized in the same or substantially the same way as the prescribed
non-electronic form;
(b) Accessible to the other person for subsequent reference; and
(c) Capable to be retained by the other person.
(2) Subsection (1) shall apply whether the requirement is in a form of an
obligation or where the law only provides consequences for the information
which is not in writing.
This section cement on the validity of transaction in electronic form.
7
Electronic Transactions Act No.13 of 2015
10
“Place of business” means any place where a party maintains a non-
transitory establishment to pursue an economic activity other than the
temporary provision of goods or services out of a specific location.
Comments
As the fact that the development of science and technology have turn a
world into a single village, a place of business has become a problem for
the netizens. This is simply because it has been argued that internet does
not respect boarders. If internet does not respect bourders, the question is
how would a person determine the place where the contract was
concluded? Or the place where the offer was given or where the offer was
accepted.
By providing a definition of a place of business on how it supposes to be,
this problem has been solved with the help of international agreements on
the issues of jurisdiction.
8
Treitel, The Law of Contract, 12th Edition, p9.
11
acceptance must mirror the terms of the offer and be communicated to the
offeror (the person making the offer).9
Internet contracts unlike other commercial transactions may not be paper
documents executed by the parties. The formation takes place online but
goods or services are delivered or performed through other channels;
sometimes both the formation and the performance take place entirely
online (software download, access to databases)10.An offer transmitted
through the Internet generally is published on a web site as offer to the
public or invitation to treat sent by e-mail to specific recipients. Generally a
contract is formed when the acceptance is communicated to the offeror.
Any change made by the offeree terminates the original offer and results in
a counter-offer. For online contracts the acceptance is communicated when
it is sent to the electronic address of the offeror11. The order and the
acknowledgement of receipt are deemed to be received when the parties to
whom they are addressed are able to access them12.To form an online
contract through web sites the acceptance must reach the server
containing the web site and in case the contract is through e-mail the
acceptance must reach the server containing the e-mail box.13
It is a common ground that an offeror is at liberty to prescribe to the offeree
the mode of communicating an acceptance.14 However, an authority does
exist for the view that an offer by telegram is evidence of desire for a
9
http://www.seqlegal.com/blog/offer-and-acceptance-online. It is a snapshot of the page as it
appeared on 28 Mar 2016 05:44:50 GMT.
10
Salzano, G (2010), „Internet Contracts: Formation of Online Contracts in the Italian Legislation
and Case Law
11
Article 14 Presidential Decree 445/2000 of Italy.
12
Article 13 Legislative Decree no. 70/2003
13
Ibid
14
Cheshire, et al, (1996), Sweet and Maxwell, 13th Ed.
12
prompt reply, so that an acceptance by post may be treated nugatory. This
was confirmed in Quenerdaine v. Cole.15 In an American case of Lucas v.
Western Telegraph Co16 it was stated that where the offer was sent by
email and offeree replied by telegram, that acceptance would be of no
effect until received by the offeror since the offeror had not authorized such
mode. From the above contention, it may be unreasonable to respond an
offer communicated via e-mail using the post.
15
(1883) 32 Weekly Rep. 185
16
(1906) 131 Iowa, 669, 109 N. W 191.
17
"originator" means a person from whom the electronic communication purports to have been
sent or generated.
Th term originator come from the term original. Being original mean being purely or innovative
or creative or inventive. The originator as in electronic contract is the person who first produce
the agreement or generate the agreement in electronic form or sometimes we can call him/her
the creator or inventor or innovator. For example for those contract formulated in website, the
owner of such website will be considered as the originator of the offer given to the other person
or offer found on such website. This helps us to know the source of a certain online legal
agreement as agreed by contracting parties.
18
"addressee” means a person or party who is intended by the originator to receive an
electronic communication, but does not include a party acting as an intermediary in respect of
that electronic communication.
This shows the recognition of Netizens as addressee or as the cyberspace citizen. If addressee
has been recognized by the law, means any person would no longer denied his/her participation
in online agreement if existed. But the aspect of e-agent has again being not recognized, as the
phrase, „but does not include a party acting as an intermediary in respect of that electronic
communication’, the term intermediary it is the synonm of the term agent or mediator or
conciliator or go between. This is what made me to write this book as the concept of e-agent in
online contractual agreement is crucial.
13
1.2.5 Time of Communication
In this Act as per section 22 provides that;
(1) Information in electronic form is dispatched when it enters a computer
system outside the control of the originator or of the person who sent the
electronic communication on behalf of the originator.
Comments
This means once the information has been enters into another person
computer system outside the control of another person particularly the one
who sent it, then at that time the communication is said to be transmitted.
So whether the other person reads it or not, as long as it is out of control of
the one who send it then transmission is complete.
(2) Where the originator and the addressee are in the same computer
system, information in electronic form is communicated when it is capable
of being retrieved by the addressee.
Comments
But sometimes it occurs that both the originator and the addressee are in
the same computer system or using the same computer. So when this
happens the communication is said to be complete when the addressee is
capable of retrieving or accessing such sent information by the originator.
14
Comments
If the addressee has chosen a certain computer system with the intention
of responding to such communication, then the time of receiption is when
such electronic communication enters into such chosen computer system.
16
Subsection (2) (a) and (b) indicate the situation whereby the receipt of an
acknowledgment, and the acknowledgment has not been received by the
originator, hence the offer automatically may be treated as terminated or it
may continue as per agreement agreed upon the parties to a contract.
19
H.C., (Com. Div.) at DSM, C.C. No.4 of 2000, (unreported)
17
Act. The requirement for an electronic signature made under subsection
(1) shall be met if-
(a) the method is used to identify the person and to indicate the intention
of that person in relation with information communicated; and
(b) at the time the method was used, that method was reliable and
appropriate for the purposes for which the information was communicated.
In securing the electronic signature, parties to a contract may agree to use
a particular method of electronic signature as they deem appropriate unless
it is otherwise provided by law.
Comments
This section signifies the importance of e-signature that the person cannot
be denied legal enforceability of the contract that he/she entered with
another simply by the fact that such signature was electronically made. It
further stated that in order for such electronic signature to be valid, the
intention and method used to recognize such person in corresponding with
such electronic information must be approved. And also such method must
be consistent for the purpose of communicating such electronic
information.
18
e) Is created and linked to the electronic communication to which it relates
in a manner such that any changes in the electronic communication would
be revealed.
A secure electronic signature shall be deemed to have been applied if it is-
(a) applied by the holder of the secure electronic signature; and
(b) Affixed by the holder with the intention of signing or approving the
electronic communication.
Comments
The above section provides for the nature of electronic signature, on how it
suppose to be secured for the purpose of authentification of the onlin
agreement, mostly on who own it, how it differentiate the owner of such
signature to others (on the purpose of who control), and any other
indications that would provide for the security of the entered online
agreement.
In Good Challenger Navegante SA v Metalexportimport SA20 the Court of
Appeal held that for the purposes of s30 of the Limitation Act 1980 a typed
name on a telex was a signature. The Court held that “…the typed name of
the sender at the end of the telex not only identified the maker but led to
the inference that he had approved the contents”. This does not apply to all
instances of typed names, however, and a formal contract with typed
names at the end with spaces underneath where the parties are expected
to write their names would be unlikely to fall within the reasoning given in
the Good Challenger case.
This case resemble to the definition given by the Act on electronic
signature that;“electronic signature” means data, including an electronic
20
(2004)Volume 1
19
sound, symbol or process, executed or adopted to identify a party, to
indicate that party‟s approval or intention in respect of the information
contained in the electronic communication and which is attached to or
logically associated with such electronic communication.
20
legislation; and finally terms that are incorporated by reference to another
document21.
In the paper based world of contracts, courts have generally upheld the
practice of incorporating terms by reference where the party relying upon
such terms has notified the other party of the terms and such terms are
reasonably accessible to the other party22. The online world is particularly
well-suited to the practice of incorporating terms by reference as it is quick
and easy to insert hyperlinks into text23. The Supreme Court of Canada
recently contemplated the validity of introducing terms via hyperlink in the
case of Dell Computer Corp. v. Union des consommateurs24. In upholding
the Validity of this practice the court emphasized that the terms and
conditions must be reasonably accessible and was of the opinion that a
hyperlinked document meets that standard25.
In this Act, e-contracts have been given value through Notarisation,
acknowledgement and certification of the document involves in such
agreement, this is through section 10 that;
Where the law requires-
(a) a signature, statement or a document to be notarized, acknowledged,
verified or made under oath, that requirement shall be deemed to be met if
the electronic signature of the person authorized to perform those acts is
attached to, incorporated in or logically associated with an electronic
signature or a data message; or
21
John S. Foster (2000), “Electronic Contracts and Digital Signatures
22
Orpwood, R, (2008), “Electronic Contracts: Where We.ve Come From, Where We Are, and
Where We Should Be Going” International In-house Counsel Journal Vol. 1, No. 455.466
23
Visit http://www.michaelgeist.ca/content/view/2141/135/.
24
2007 SCC 34.
25
www.karimsyah.com/imagescontent/article/20050922170958.pdf.
21
(b) a person to provide a certified copy of a document and that document
exists in an electronic form, the requirement shall be met if the person
provides a certified print-out of the document.
Comments
Sometimes the law may require that the said created signature to be
authenticated that such signature is to be used by the creator in contracting
issues as to be included in electronic communication. If that stands as the
requirement then such procedures have to be considered. Without
consideration of the above, means that such electronic signature cannot
prevail.
And sometime the law may require some other requirements in approving
the existence of online agreement.
Section 11 states that; where the law requires –
(a) Submission of multiple copies of a document to a single addressee at
the same time, that requirement is met by submission of a single electronic
communication that is capable of being reproduced by that addressee;
(b) a seal to be affixed and signature to a document and that law does not
prescribe the method or form by which such a document may be sealed by
electronic means, that requirement shall be met if the document is sealed
and signed electronically by a person who was required to seal and sign
that document; or
(c) a person to send an information or a document by post or a similar
service, that requirement shall be met if that information or document is
sent in an electronic form.
Comments
22
This means that sometimes the law may requires that a certain legal
requirements must be fulfilled so that a certain online agreement may have
legal enforceability. As stated above things such as submission of multiple
copies of a document to a single addressee at the same time, this
requirement is sufficient only by submission a single electronic
communication reproduced by the addressee. The requirement of signature
to a document, such requirement is sufficient when it is sealed or signed
electronically and lastly is on the mode of transmission of document, such
transmission is legally accepted if it is transmitted or posted in electronic
form.
26
Wilson S, (1998), Current Issues in the rollout of a national authentication framework;
information industry outlook conference
23
contract. However, this room of correction has been created in
corresponding with the errors and mistakes made between parties to a
contract and interactive systems or between interactive systems.
Section 26
(1) A contract formed by the interaction of an interactive system and a
person, or by interaction of interactive systems, shall not be denied legal
effect, on the ground that no person reviewed each of the individual actions
carried out by the interactive systems.
Comments
This subsection entails that any contract formed between the person and
the interactive system or between two different interactive systems cannot
denied the legal enforceability by the fact that no one assessed the
activities done by those interactive systems.
The question to ask ourselves is that, does this interactive system includes
or means computer programs or software programs? We will see further on
the answer of this question on the particularly question concerning e-agent.
25
(4) A person who has paid for goods or services prior to exercising a right
under subsection (1), is entitled to a full refund of such payment within thirty
days upon cancellation of the transaction.
Comments
If there was any payment for the goods or services formerly made by the
person who cancels the contract, then such payment of goods or services
must be return within thirty (30) day form the day where the contract was
cancelled.
(5) Nothing in this section shall affect the application of any law that may
govern the consequences of any errors made during formation or
performance of the type of contract in question other than an input error
that occurs in the circumstances under subsection (3).
Comments
If there is any other law that may preside over the effect of any errors made
at the time when the contract was formed or performed, with the exceptions
of input errors that occurs in the circumstances under subsection (3) of
section 26, then such law will prevail or be used. Or any law can be used
towards the effects of the cancellation of the contract as long as the error
occurred does not fall under section 26(3).
26
Comments
There will be no legal proceedings that will be used to reject the
acceptability of data message on the fact that it is data message. So a
person with data message as evidence before the court of law, can use
such data message as the evidence relating to such electronic
communication, particularly electronic contract.
27
3. The authenticity of an electronic records system in which an electronic
record is recorded or stored shall, in the absence of evidence to the
contrary, be presumed where-
(a) there is evidence that supports a finding that at all material times the
computer system or other similar device was operating properly or, if it was
not, the fact of its not operating properly did not affect the integrity of an
electronic record and there are no other reasonable grounds on which to
doubt the authenticity of the electronic records system;
Comments
This subsection also provide for the authentification of the data message,
that at the time when the message was retrieved such electronic device
was in good manner in terms of functionality. And if such electronic device
did not function properly, then there must be a prove that such malfunction
did not affect the appropriateness or suitability and authentification of such
electronic record systems. Also only parties to the contract are allowed to
28
bring such piece of evidence particularly the aggrieved party and no other
party than them.
4. Subsection 4 provide for the set of standard required for this electronic
record to be admissible, that;
For purposes of determining whether an electronic record is admissible
under this section, an evidence may be presented in respect of any set
standard, procedure, usage or practice on how electronic records are to be
recorded or stored, with regard to the type of business or endeavors that
used, recorded or stored the electronic record and the nature and purpose
of the electronic record.
Comments
Here we found that, such piece of evidence may be presented in any form
or standard or mode of practice and usage or which prescribes the manner
in which such evidence must be recorded or preserved. The rationale of
recording such electronic records is crucial when presenting it. This is to
maintain the character of the recorded evidence. If the reason for such
recording is not reasonable then the nature and character of such recording
cease to exist.
This recognition of data message can give us more clarification on the
validity of the messages found within a cell phone or telephone.
29
1.2.14 Amendments of the Evidence Act, [Cap.6, R.E. 2002]
The Act also has amended several provisions of the Evidence Act, [Cap.6,
and R.E. 2002] as follows;
As per section 42 of the Act
The principal Act is amended in section 3 by deleting the definition of the
term “document” and substituting for it with the following:
“document” means any writing, handwriting, typewriting, printing, Photostat,
photography, computer data and every recording upon any tangible thing,
any form of communication or representation including in electronic form,
by letters, figures, marks or symbols or more than one of these means,
which may be used for the purpose of recording any matter provided that
recording is reasonably permanent and readable.
30
recognition of electronic document by adding computer data and anything
relating to electronic communication.
31
Comments
Section 34 of the principal Act (Cap.6) stated that;
Statements, written or oral, of relevant facts made by a person who is dead
or unknown, or who cannot be found, or who cannot be summoned owing
to his entitlement to diplomatic immunity, privilege or other similar reason,
or who can be summoned but refuses voluntarily to appear before the court
as a witness, or who has become incapable of giving evidence, or whose
attendance cannot be procured without an amount of delay or expense
which in the circumstances of the case appears to the court to be
unreasonable, are themselves admissible in the following cases
This means from the amendment the section will be read as;
Statements, written or electronic or oral, of relevant facts made by a person
who is dead or unknown, or who cannot be found, or who cannot be
summoned owing to his entitlement to diplomatic immunity, privilege or
other similar reason, or who can be summoned but refuses voluntarily to
appear before the court as a witness, or who has become incapable of
giving evidence, or whose attendance cannot be procured without an
amount of delay or expense which in the circumstances of the case
appears to the court to be unreasonable, are themselves admissible in the
following cases
This creates the existence of electronic statement as required by section 44
of the Act.
32
As per section 45 of the Act provides that
Section 34B of the principal Act (Cap.6) is amended by inserting the words
“or electronic” between the words “written” and “statements” wherever” they
appear in that section.
Comments
Section 34B of the principal Act stated that;
(1) In any criminal proceedings where direct oral evidence of a relevant fact
would be admissible, a written statement by any person who is, or may be,
a witness shall subject to the following provisions of this section, be
admissible in evidence as proof of the relevant factcontained in it in lieu of
direct oral evidence.
This means from the amendment the section will be read as;
(1) In any criminal proceedings where direct oral evidence of a relevant fact
would be admissible, a written electronic statement by any person who is,
or may be, a witness shall subject to the following provisions of this section,
be admissible in evidence as proof of the relevant fact contained in it in lieu
of direct oral evidence.
And this inserted word is added between the two words, written and
statement in any of the phrase or paragraph that will contain such two
words. This creates the existence of written electronic statement as
required by section 45 of the Act.
33
As per section 46 of the Act provides that;
The principal Act (Cap.6) is amended by adding a new section 64A as
follows:
(1) In any proceedings, electronic evidence shall be admissible.
Comments
Once there was no section 64A in the Evidence Act [Cap.6. R.E. 2002] but
for the first time this section has been added. The significant of this section
is that it portrays that no one or body can reject the admissibility of
electronic evidence. Hence through this section, now electronic evidence is
admissible before the court of law.
34
(3) For the purpose of this section, “electronic evidence” means any data or
information stored in electronic form or electronic media or retrieved from a
computer system, which can be presented as evidence.”
Comments
This part provides for the good definition of what electronic evidence
means despite the fact that such definition is covered under the part of
definitions of the Act.
Even though in the definition part of the Act, the definition of electronic
records has been provided but electronic records cannot always act as
electronic evidence. This is simply because in order for the electronic
records to be presented before the court it needs to be presented as
evidence and not mere opinions, suggestions or hearsay. This is why I am
saying that not all electronic records can act as electronic evidence before
the court of law but all electronic evidence can act as electronic record
before the court of law or in the other meaning, not all electronic records
are electronic evidence but all electronic evidence are electronic records.
28
2007 NY Slip Op 27081.
29
Information Corporation v. American Infometrics (D. Md. April 2001); Panavision International
v.Toeppen (1998), 141 F.3d 1316 (9th Cir); Easthaven Ltd. v. Nutrisystem.com Inc.(2001) 55
OR 3d 334 (Ontario Superior Court of Justice).
30
Mary Paterson, (2004), „Following the Right Lead: Gutnick and the Dance of Internet
Jurisdiction‟, Can Law Journal &. Tech. 49.
31
465 U.S. 783 (1984).
32
Julia Alpert Gladstone, Determining Jurisdiction in Cyberspace: The .Zippo. Test or the Effect
Test? Bryant College, Smithfield, Rhode Island, USA available at
http://www.informingscience.org/ proceedings/ IS2003Proceedings/docs / 029Glads.pdf
33
Gregory J. D, (2005), Internet Jurisdiction: Where Are We Now? Presentation to the Toronto
Computer Lawyers, available at www.tclg.org/meetings/2005_nov.ppt
36
The parties to a B2B contract are generally free to choose in which
jurisdiction a dispute may be litigated (although there are a few
exceptions).34
In Tanzania the issue of jurisdiction is discussed also in the current Cyber
Crime Act35 which provide the matter of jurisdiction that;
(1) The courts shall have jurisdiction to try any offence under this Act
where an act or omission constituting an offence is committed wholly or in
part -
(a) Within the United Republic of Tanzania;
(b) On a ship or aircraft registered in the United Republic of Tanzania;
(c) By a national of the United Republic of Tanzania;
(d) By a national of the United Republic of Tanzania who resides outside
the United Republic of
Tanzania, if the act or omission would equally constitute an offence under a
law of that country;
Or
(e) By any person, irrespective of his nationality or citizenship, or location,
when the offence is:
(i) Committed using a computer system, device or data located within
United Republic of Tanzania; or
(ii) directed against computer system, device or data or person located in
United Republic of Tanzania.
(2) In this section the term “court” means court of competent jurisdiction.
34
http://www.seqlegal.com/blog/internet-contracts-and-jurisdiction. It is a snapshot of the page
as it appeared on 19 Mar 2016 11:43:04 GMT.
35
2015
37
Comments
Among other things, the section provide that, the court shall try any offence
which was committed as a wholly or part in Tanzania or the offence was
tried outside Tanzania but the offence tackle and create an offence under
the law of the country.36
But this kind of jurisdiction covers only criminal offences and not civil
offences unless otherwise the offence somehow falls under criminal liability
such as fraud in contract, or unlawful access to computer system of
another person or Illegal system interference or forgery. Those offences
can fall under criminal liability of which the current Cyber Crime Act37
provides for their legal liability, hence in terms of jurisdiction the Cyber
Crime Act38 can be apply in such circumstances. When you look at the Act,
no provision is provided in regarding to the matter of jurisdiction when it
comes to disputes between two parties of different jurisdiction.
36
Section 6 of The Cyber Crimes Act,2015
37
2015
38
2015
39
section 13 of the Law of Contract
40
Nditi. N. N. N, at Pp 174.
38
enforceable agreements in the absence of consensus ad idem basing on
some factors like reasonable reliance41.
It may be difficult to ascertain consent of the parties in an online
environment and for web-based agreements, especially the shrink-wrap
and browse-wrap agreements where the possibility of negotiation is
excluded42.
If the court is to construe sections 10 and 1343insisting on consensus ad
idem, it may be intricate to enforce such agreements.
Comments
The aspect of consensus ad idem has been explain within the Act on the
aspect of acceptance between the originator and the addressee in respect
to electronic communication but not in the aspect of web-based
agreements. This has become a problem to many of the states legislations
on electronic contract, particularly on agreements such as shrink-wrap and
browse-wrap agreements which lacks assent from the party required to
accept the contract.44 For example how can a consent being determined if
the contract binds a person before reading the terms and conditions? Even
though in some of the courts they allow these nature of contract to exist but
it happening in narrow and still these nature of contracts have create some
legal question on their validity.
41
Smith v. Hughes (1871) LR 6 QB 597
42
Kaustuv. M. D, Forum-Selection Clauses in Consumer Click wrap and Browse wrap
Agreements and the Reasonably Communicated Test 77 (2) Washington Law Review, 481 at
499-500 (2002).
43
The Law of Contract Act
44
Shrink wrap contracts are license agreements or other terms and conditions of a (putatively)
contractual nature which can be read and accepted by the consumer only after the consumer
opens the product. The term refers to the shrink wrap plastic wrapping used for coat software
boxes, because such packaging makes it impossible for the buyer to have read the contract
before completing the purchase. These contracts are not, however, limited to the software
industry (http://www.wikipedia//meaningofshrinkwrap.com (visited on 8th Jan 2013))
39
1.2.17 The Issues of Time and Place of Online Contract
The aspect of time is normally an important aspect in contract and
specifically in electronic contracts. Time resolves questions regarding
competence acceptance, i.e., when the parties mutual rights and
obligations become effective or when title or risk passes from one party to
another in a contract45. It also helps in choice of law that should govern the
contract especially in a contract involving parties based in different
jurisdictions46.Suppose one party accepts an offer to buy made by another
party to him and communicates his acceptance by e-mail. The question
may arise as to the time when the contract was formed. In view of this
irregularity it becomes necessary to examine whether the existing theories
and rules governing communications of offer and acceptance can apply to
cyber contract.
45
http://www.ictjournal.washington.edu/Vol3/a012Kierkegaard.html. visited on 3th March 2014
46
Khan-Freud, O, (1970), “Book Review” The American Journal of Comparative Law, 429-441 at
435.
47
United Nations Convention on the Use of Electronic Communications in International
Contracts Chapter III - Use of Electronic Communications in International Contracts UNITED
NATIONS PUBLICATION Sales No. E.07.V.2 ISBN 978-92-1-133756-3
40
originator or of the party who sent it on behalf of the originator, the time
when the electronic communication is received.
41
the originator has its place of business and is deemed to be received at the
place where the addressee has its place of business.
The agreement between the parties to a contract will be deemed to be
matured if it has been communicated at the place where the originator has
its place of business and deemed to be received at the place where the
addressee has its place of business. This describes the manner in which
the offer has to be accepted particularly on the place whereby such offer
must be communicated as accepted.
(2) Subsection (1) shall apply-
(a) Even if the originator or addressee was not at his usual place of
business; and
(b) To determine the place where a contract was concluded for the
purposes of taxation.
Comments
As I stated earlier on the part of definition that the definition of place of
business is very crucial to determine the maturity of the online contract.48
(3) For the purpose of subsection (1), if the originator or the addressee-
a) has more than one place of business, the place of business is:
48
As the fact that the development of science and technology have turn a world into a single
village, a place of business has become a problem for the netizens. This is simply because it
has been argued that internet does not respect boarders. If internet does not respect bourders,
the question is how would a person determine the place where the contract was concluded? Or
the place where the offer was given or where the offer was accepted.
By providing a definition of a place of business on how it supposes to be, this problem has been
solved.
42
(i) that which has the closest relationship to the underlying transaction
having regard to the circumstances known or contemplated by the parties
at any time before or at the conclusion of the contract; or
(ii) Where there is no underlying transaction, the principal place of
business.
Comments
This happens when the originator or addressee have more than one places
of conducting his/her business, and the best way to determine which place
is suitable for the communication to be matured is through reasonableness
as described above that if no place has been mention within the contractual
agreement for the communication to be held then the principal place of
business shall be used as the area the conclude the communication.
(b) Does not have a place of business, the place of business shall be his
habitual residence.
(4) If a body corporate does not have a place of business, the place of
business shall be the business address of the body corporate or the place
where it is incorporated or otherwise legally constituted.
Comments
If neither of the originator nor addressee have no place of business, then
their normal place of living shall be regarded as a good places for the
communication to take place. In terms of the company or a corporate body
have not stipulated the area whereby the communication must be held,
then the place mentioned when such corporate bidy was corporate or
formed, is suitable for the communication to be conducted.
43
(5) This section shall apply notwithstanding that a place where a computer
system supporting an electronic address is located is different from the
place where the electronic communication is deemed to be dispatched or
received.
Comments
The above section of the Act shall be used or applied despite the fact that a
place where a computer system supporting an electronic address is located
is different from the place where the electronic communication is deemed
to be transmitted or acknowledged.
49
http://www.duport.co.uk/advisor/legal/legal-advice/contracts-and-internet.php. It is a snapshot
of the page as it appeared on 13 Mar 2016 21:57:33 GMT.
44
types of contract can be made electronically with exception of few as per
law requirements are still made paper based or physical contracts.
Section 25 of the Act provides for the time and place whereby the contract
is said to be formed.
Section 25
(1) Where parties conclude a contract electronically, that contract shall be
formed at the time and place where acceptance of the offer becomes
effective.
Comments
At the time when the acceptance of the offer of the contract through
electronic communication is complete, such time is treated as the time of
contract formation. This is the same apply in terms of place of contract
formation, that at the place when the acceptance of the offer of the contract
through electronic communication is complete, such place is treated as the
place where the contract was formed.
50
Please see on the part of online mistakes and input errors.
46
By looking at the definition of agent in the Law of Contract Act,
[Cap.345.R.E. 2002]51
An "agent" is a person employed to do any act for another or to represent
another in dealings with third persons and the person for whom such act is
done, or who is so represented, is called the "principal".
Comments
This means that, as per our contract law, an agent must be a person and
not a computer program or software program as the fact that the current
law on electronic transaction it is not clear on the issue of e-agent.
According to 15 USCS § 7006 (3), the term “electronic agent” means “a
computer program or an electronic or other automated means used
independently to initiate an action or respond to electronic records or
performances in whole or in part without review or action by an individual at
the time of the action or response.”
So for the American law computer program or an automated system can
act as electronic agents and I wonder why this definition or the likes, do not
appear in our new law on electronic transaction.52
As when I said that the Act is not clear on the concept of e-agent, it means
the Act does not provide a provision for the e-agent.
51
Section 134
52
The Electronic Transaction Act No.13 of 2015.
47
Looking at section 19 of the Act it provides that;
This electronic communication shall be construed as being communicated
by the originator if;53it is sent by-
(a) The originator;
(b) a person who is duly authorised by the originator to communicate in
electronic form in respect of that data message; or
(c) Computer system programmed by or on behalf of the originator to
operate automatically.
Comments
The section provides for the person who authenticates the transmission of
the communication. That such communication is treated as communication
if it has been transmitted by the originator him/herself or any other person
who has been lawful permitted by the originator to perform such act, or
through a computer system on behalf of the originator to operate
automatically.
By looking at subsection (c) of section 19 of the Act, the phrase, „computer
system programmed by or on behalf of the originator to operate
automatically‟, means electronic communication is treated valid if it was
sent by a computer system programmed by the originator to act on behalf
of him/her.
This means that a computer system can act as an agent to the originator to
respond to what has been programmed to respond, but within the same Act
on the part of the interpretation, the term addressee has been interpreted to
53
As provided by section 19 of the Act.
48
exclude intermediary part54 as the phrase, „but does not include a party
acting as an intermediary in respect of that electronic communication’, the
term intermediary it is the synonym of the term agent or mediator or
conciliator or go between. This means that the electronic communication
between the originator and addressee cannot be treated as electronic
communication if there is any party acting as intermediary.
Therefore, section 19 may provide for the aspect of agent but in section 3
on the interpretation, the aspect of agent has been declined as to form part
and parcel of the electronic communication exchanged between the
originator and addressee, hence this creates ambiguous or uncertainty on
the validity of e-agent in electronic transaction.
But some may argued that as the fact that the term agent as defined by
Cap.34555does not include or it include only natural person, then there is no
aspect known as agent in electronic means as neither software nor
computer programs can qualify the qualification of being termed as human
being despite the fact that they are created by human being to respond to
human being‟s demand or as programmed.
54
Section 3 of the Act on the definition of addressee; means a person or party who is intended
by the originator to receive an electronic communication, but does not include a party acting as
an intermediary in respect of that electronic communication.
55
Law of Contract Act as revised 2002
56
Section 13 of the Law of Contract Act Cap 345. R: E 2002.
49
consideration seen on the internet is not what physically presented after the
other party flourished his consideration? How does the law deal with such
confusion? What happening if on among the parties to the online contract is
a minor or mentally disabled? It is still a puzzle among the users of internet
in contracting various contracts through such a medium in Tanzanian
contract Law.
With the enactment of the Electronic Transaction Act, of 2015 most of the
questions above have been answered in guarantee the security and
protection of customers conducting business online.
57
Bettina Heiderhoff, Grzegorz Żmij, Law of E-commerce in Poland and Germany, sellier.
european law publ., .p.54 2005
58
http://www.consumerprotection.govt.nz/for-consumers/law/consumer-guarantees-act/got-a-
problem-with-goods. It is a snapshot of the page as it appeared on 25 Mar 2016 20:17:12 GMT.
50
Section 28 of the Act provides for the duties of the supplier towards the
online buyers
28.-(1) A supplier offering goods or services for sale, hire or for exchange
electronically, shall provide the following information to consumers-
(a) Full name, legal status and place of business;
(b) Contact details including physical address, telephone and e-mail
addresses;
(c) A full description of the goods or services offered;
(d) The price of the goods or services;
(e) Information on the payment mechanism that complies with other
written laws; and
(f) Any other relevant information.
Comments
This subsection (1) provides for the necessary information needed in
exchanging electronic communication. These information are very
important so as to determine the particulars of the offeror, to know full
description of the goods or services offered particularly on the ascot of
price of the goods or services and also the nature of the payment that the
suppliers requires for the payment to be made.
(2) Before a consumer places an order, the supplier shall provide the
consumer with an opportunity to-
(a) Review the entire electronic transaction;
(b) Correct any mistake; and
(c) Withdraw from the transaction.
51
Comments
The customer needs to be given an opportunity by the suppliers to review
the entire electronic transaction so as to detect any mistake that might be
found within such transaction; correct any mistake if noted son as for the
transaction to continue to prevail or to exist; and withdraw from the
transaction if does not meet the necessary requirements given by him
particularly when the mistakes or errors found are not curable.
(3) Where a supplier contravenes this section, the consumer may, within
fourteen days of receiving the goods or services, cancel the
transaction.
Comments
If the supplier fails to give an opportunity to the customer to review the
entire electronic transaction so as to detect any mistake that might be
found within such transaction; correct any mistake if noted son as for the
transaction to continue to prevail or to exist; and withdraw from the
transaction if does not meet the necessary requirements given by him
particularly when the mistakes or errors found are not curable, the buyer or
consumer may reject transaction fourteen days from the day where the
transaction took a place.
52
In an ordinary contract transaction if a contract does not specify its effective
date, it goes into effect on the date it was signed by the person to whom
the contract was offered for a signature. If this person‟s signature is not
dated, then the contract is effective the moment the agreement left his
hands. For example, if the contract is being returned by mail, the
acceptance would be valid the moment the signed contract was dropped in
the mail. If a contract clearly specifies its effective date, then the contract is
valid from the effective date regardless of whether its signatures are
dated.59
The Act also provides for the time whereby the order is said to be
executed.
Section 29 (1) states that;
Unless the parties have agreed otherwise, the supplier shall execute the
order within thirty days from the day on which the supplier received the
order.
Comments
Here the Act entails that, despite other agreements made between parties
to a contract, the order made by the buyer/customer is deemed to be
executed within thirty days (30) from the day on which the supplier received
the order.
59
http://www.shakelaw.com/blog/when-does-a-contract-take-effect/. It is a snapshot of the page
as it appeared on 28 Mar 2016 17:35:04 GMT.
53
(2) Where a supplier fails to execute the order within time specified under
subsection (1), the consumer may cancel the agreement by giving a seven
days notice.
Comments
If such order is not executed as per time described, then the buyer or
consumer may decide to terminate the contract on that argument.
However, such cancellation of the contract is effective only when the buyer
or consumer provides a seven (7) day notice to the supplier.
(3) Where a supplier is unable to perform the contract on the grounds that
goods or services ordered are unavailable, the supplier shall within thirty
days notify the consumer and the supplier shall refund any payment that
has been made.
Comments
Sometimes the supplier may be unable to execute the contract on the
ground that the goods which acted as the subject matter of the contract are
no longer available. When this happens the supplier must provide a notice
of thirty (30) days to inform the buyer or consumer that the money paid
before will be refunded.
54
cancellation or the fact that a purchase was subject to a charge.60 To
cancel the contract, you must inform the trader of the decision to cancel
using either the prescribed cancellation form, or some other method, before
the cooling-off period expires. During the cooling-off period, you can cancel
a distance contract without giving a reason and without incurring charges or
penalties, other than possible charges incurred in returning the goods.61
The cancellation of online sale agreement id s provided under section 30 of
the Act that; (1) of the Act provides that;
Without prejudice to any other law, a consumer may, within seven days or
longer period specified in the agreement, after receiving the goods or
conclusion of the agreement and the consumer has not received any
material benefit from the transaction, cancel the agreement for supply of
goods or provision of service.
Comments
If the consumer after the conclusion of the contract has not received any
material benefit from the transaction may cancel the agreement for supply
of goods or provision of service within seven days or longer period
specified in the agreement.
60
https://www.businesscompanion.info/en/quick-guides/distance-sales/consumer-contracts-
distance-sales. It is a snapshot of the page as it appeared on 27 Mar 2016 14:25:18 GMT.
61
http://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_rights/d
istance_selling.html. It is a snapshot of the page as it appeared on 26 Mar 2016 02:44:25 GMT.
55
(2) Where a consumer has cancelled the agreement under subsection (1),
he shall pay direct cost of returning the goods.
Comments
The cost of the returning the goods to the supplier after the annulment of
the contract shall be upon the buyer or the consumer.
(3) Where a consumer has paid for the goods or services prior to
exercising a right under subsection (1) the consumer is entitled to a refund.
Comments
If the goods or service at the time of cancellation of the contract were
already been paid, the supplier has to refund the buyer for the such amount
of the money paid.
(4) The refund under subsection (3) shall be made within thirty days after
the date of cancellation of transaction.
Comments
When the contract has been terminated or cancelled, the money paid
before the cancellation of the contract, shall be paid thirty days (30) after
the cancellation of such contract
(5) This section shall not apply to electronic transactions-
(a) For financial services;
(b) By way of an auction;
(c) For the supply of foodstuffs, beverages or other goods intended for
daily consumption;
(d) For services which began with the consent by the consumer before
expiration of the seven-day period;
56
(e) Where the price for the supply of goods or services is dependent on
fluctuations in the financial markets and which cannot be controlled by the
supplier;
(f) Where the goods-
(i) Are made to the consumer's specifications;
(ii) Are clearly personalized;
(iii) By their nature, cannot be returned; or
(iv) Are likely to deteriorate or expire rapidly;
(g) Where audio or video recordings or computer software were
downloaded or unsealed by the consumer;
(h) For the sale of newspapers, periodicals, magazines and books;
(i) For the provision of gaming and lottery services;
(j) For online gambling;
(k) For the provision of accommodation, transport, catering; and
(l) Any other transactions as the Minister may, by notice published in the
Gazette prescribe.
Comments
This subsection just entails some circumstances in which online sale
agreement cannot be cancelled through using this section 30. This means
that, there are some other written laws in which those circumstances as
mentioned in subsection (5) of section 30 may use to terminate the contract
or that the contract cannot be terminated as the fact that the nature of the
goods or services provided made the contract not to be terminated.
57
(6) For the purpose of this section “direct costs” means, costs incurred and
include transport costs or postage when returning goods or services but
exclude any handling fees.
Comments
Here the section tries to describe the meaning to the term direct cost on
what has to be corporate as one among the thing to be included on direct
cost when the contract has been cancelled by the consumer and goods or
services are to be returned to the owner.
62
http://www.investopedia.com/terms/e/electronic-money.asp. It is a snapshot of the page as it
appeared on 29 Mar 2016 13:58:39 GMT.
62
as long as message is accessible and intelligible so as to be usable for
successive position.
63
HCA 24; (1998) 194 CLR 342 at 352
64
https://www.dundaslawyers.com.au/electronic-service-of-documents/. It is a snapshot of the
page as it appeared on 26 Mar 2016 10:10:41 GMT
63
These are the examples of American cases which shows how important
and authenticated are, the services provided through electronic means.
Comments
If the law necessitates the document to be provided, such requirement is
sufficient if the document in provided electronically or in electronic form. By
the term electronic form it means the provision of the (distance) service
without the simultaneous presence of the parties, by data transmission at
an individual request of the recipient, sent and received by means of
devices for electronic processing, including digital compression and storage
of data, which is entirely broadcast, received or transmitted by means of
the telecommunications network.65 Such electronic document shall be
applied if the information processing system (technical solutions, including
information and communications devices and cooperating software tools
enabling individual distant communication, using the data transmission
between ICT systems, and in particular electronic mail) is capable of
identifying the origin, destination, time and date of service, sending or
delivery, designation of the information and communications technology
system enabling communication via electronic means, also if it is capable
of acknowledging receipt of the document.
65
https://myalpaca.eu/en/terms/terms-and-conditions-providing-services/. It is a snapshot of the
page as it appeared on 16 Mar 2016 00:24:45 GMT.
64
traditional auctions and online auctions are managed, because there are
some key disadvantages and benefits for both types. An online auction
may be less expensive for sellers due to the elimination of costs associated
with holding a traditional auction, but may limit buyers. Once buyers see
items they are interested in, they can bid for purchases using their credit
card information. Online auctions are available to more potential buyers,
not just buyers located in a specific area near the auction house. Having a
wider range of bidders during an auction can be beneficial to the seller.66
In Tanzania the online auction is covered under section 27 of the Act which
states that;
Where a written law requires a contract of sale by auction, the requirement
of the fall of hammer is met in an online auction using the time at which an
electronic communication was received as the time limit as the means of
selecting the last bidder.
Comments
In a normal auction the final bid is complete upon the fall of the hammer. If
the law requires a contract of sale by auction to be completed through the
fall of the hammer, such requirement is sufficient online through using a
time when an electronic communication was made or received as the time
limit in selecting the last bid.
66
http://www.hpa4u.com/online-auctions-vs-traditional-auctions/. It is a snapshot of the page as
it appeared on 28 Mar 2016 16:34:15 GMT.
65
1.3 Conclusion
Tanzania is one of the common law countries that abide by common law
principles in its legal system. Precedent is one of the common law
principles that apply in Tanzania. The court may use previously decided
cases either as authoritative or persuasive from the court of record within
the country or from any other common law country67.Previous decisions
from courts of record in Tanzania may provide authority for recent cases.
For example some decisions show that courts of laws in Tanzania are
willingly adhering to technological advancements as against contractual
environment existing to enhance contract and trade.
The courts of law should apply the same line of arguments developed in
the above cases and activate legal reforms to e-contracts. This duty if
properly done by courts of laws will make Parliament not to rush into
changes but to have sufficient opportunity to review the existing
environment and examine the reforms required.
I stand to be corrected that these laws they do not have a clear provision
what is known as e-agent as none of them provide a clear vision of what e-
agent is and their legal consequences in online environment.
67
NYAMAKA. D. M, , “The Legal and Practical Aspects of Automated Teller Machines (ATMs) in
Tanzania” LL.B Dissertation, RUCO, at Pp 22-25. (2009)
66
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