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Single Factor Authentication FAQ Final 13072023
Single Factor Authentication FAQ Final 13072023
# Question Answer
1 What is Quick Transfer? Quick Transfer is a new feature which simplify the steps for online
transactions by not requiring customers to provide an additional
authentication to approve transactions below RM250.00.
2 What is Quick Transfer Limit? Quick Transfer Limit is a new limit maintenance feature made
available under ‘Setting’ in the Internet Banking website and GO
by Bank Islam app. The default limit is RM250.00. To disable this
feature, simply reduce the limit to RM0.00.
3 What are the services Quick Transfer is currently applicable for the following services:
applicable for Quick Transfer?
▪ DuitNow QR
▪ JomPAY
▪ Sadaqah
▪ Bill Payment
▪ Prepaid Reload
▪ DuitNow Transfer
▪ 3rd Party Fund Transfer
▪ Payment to Credit Card-i and Financing Account
4 What if I perform a transaction For transactions via Internet Banking, you need to key in the
but the service is not part of the security authentication either by IAC or GO Secure once
service available for Quick prompted by the system.
Transfer?
For transactions via GO by Bank Islam app, you need to provide
your Internet Banking Password to approve the (below
RM250.00) transaction.
5 What is the maximum daily limit Channels Transaction Limit Cumulative Limit*
for Quick Transfer?
Internet Banking RM250.00 RM500.00
GO by Bank Islam RM250.00 RM2,000.00
6 What if I have to perform a Once you have exceeded the maximum daily cumulative limit, the
transaction which amount is transaction will need to be authenticated by IAC, GO Secure or
more than the daily cumulative Internet Banking password (for transactions via GO by Bank Islam
limit of RM2,000.00? app).
7 How can I perform a Quick 1. Log into Bank Islam Internet Banking
Transfer transaction via (https://www.bankislam.biz/)
Internet Banking? 2. Select your preferred Quick Transfer services under
‘DuitNow’ or ‘Fund Transfer’ or ‘Payment/Services’ menu
3. Enter the Transfer Details and Recipient Details then click
‘Transfer’
4. Click ‘Confirm’ button