Case Study June 20

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Performance Management plan for managing team performance at Bose

The competing Bose Corporation focuses on delivering superior audio equipment; the firm uses
diverse work arrangements including work teams, project teams, and network teams. It is cru
cial to design each team type in a way that corresponds to the functions and traits that are
inherent in each and may be effectively controlled by implementing the performance
management process. As discussed in this report, this plan with the identifying of differing PMS
components that are best served at differing levels of concretization, it can be seen as to which
aspects of the performance management plan should remain fixed in order to accommodate
the varying needs of each type of team.
Consistent Aspects of Performance Management Plan
The various elements of performance management plan that are consistent across the
organizations include the following.
1. Clear Objectives and Goals
To be in line with the overall management strategy, all teams at Bose have to have clear,
measurable objectives and goals. This principle can be applied in any setting as it
focuses on integration, meaning that efforts of each team should align with goals and
objectives of the company in order for the teams to benefit the company.
2. Regular Feedback and Communication
It is also important for all types of teams to have feedback that is provided frequently
and open communication available. All these activities such as check-ups, performance
appraisals, or feedback sessions ensure that alignment is constant, recognize problems
timely and encourage growth consistently.
3. Alignment with Organizational Values
In order for performance management to work within the different teams at Bose, it has
to embody the company’s values. In this way, Bose can develop a strong sense of
organizational culture since behaviors and outcomes demonstrated by the teams are
aligned with the company’s mission and values.
4. Training and Development
All teams need to invest in the development of their learners as well. Training and
development as strategies for performance improvement also has other benefits of
promoting commitment and employee retention.
Differentiated Aspects of Performance Management Plan
1. Measures and Standards of Evaluation
Work Teams: Concentration is more on the actual work output, good quality of
products, and the production goals. Other performance measures could encompass the
quantity of units manufactured, percentage of errors, and punctuality.
Project Teams: Stress/highlight such aspects as innovative solutions, creativity and
successful finalization of tasks or projects. Examples of such measures could be, among
others, milestones that have been met within the project, contribution to the
generation of new ideas, and compliance with set project deadlines.
Network Teams: Focus on increasing people cooperation, the clarity of communication,
and coordination between different sites. It might include communication efficiency, the
success of implemented team interactions, and timely delivery of projects.
2. Team Structure and Roles
Work Teams: Organizational structure is highly specialized and well defined; the roles
and responsibilities are centered on specific production processes.
Project Teams: They tend to have less hierarchical level, which helps encourage creative
thinking and innovations, and responsibilities may be shifted depending on the project.
Network Teams: Hire a loose organization since the disparate geographical locations
and the need for remote working will necessitate it. Roles should entail communication
and cooperation between different levels of management.
3. Collaboration and Communication Tools
Work Teams: Online tools and also methods should be employed for increasing the flow
of production and for providing feedback.
Project Teams: Specify tools that create the environment for creative collaboration and
project management information, including brainstorm and tracking applications.
Network Teams: Attend closely rely on such technologies as video conferencing, work-
sharing platforms, and communication apps to compensate for the distance between
members.
4. Recognition and Rewards
Work Teams: Performance incentives may rely on manufacturing goals, productivity,
and cost savings, or quality enhancements.
Project Teams: Appreciation might enhance technological advancement, problem-
solving, and the successful accomplishment of the project.
Network Teams: This implies that rewards should promote features such as successful
team cooperation, successful distant project completion, and also efficient interfacing of
distant locations.
Implementation Recommendations
1. Tailored Training Programs
Identify the key specific needs of each type of team and design training individualized to
each of them. For instance, capability building in advanced manufacturing practices for
work team, innovation and project execution for project teams, and effective virtual
teamwork for network teams.
2. Customized Feedback Mechanisms
Overcome feedback processes that cumbersome with each team’s operations. For
example, work team feedback that is given live, project work cycle reviews for project-
based teams and pre-planned virtual feedback sessions for network teams.
3. Flexible Performance Review Cycles
Outline the needs of the team by increasing or decreasing the pace of the performance
reviews. More general work teams may require more of these reviews more frequently
and conducted in short durations more frequently while project and network teams may
have these reviews coincide with project phase or milestones.
In conclusion, by continued focus on principles like goals and objectives should be clear,
frequent feedback must be provided, the methods have to be aligned with values and training
should be offered, Bose can avoid inequalities in performance management of its teams.
Nevertheless, the additional adjustment of performance metrics, group and team designs, then
collaboration instruments and rewards, will help further optimize the performance
management plan for work, project and network teams. Bose will be able to adapt this
approach to tailor fit the people and organizations in the company as a way to promote team
effectiveness, generate new ideas and ensure better quality results across all work teams.

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