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Indonesia Logistics
Indonesia Logistics
[Organization Structure]
1. Please help check if this chart shows the real structure of Shopee and SPX.
2. Is the pickup, transport, and delivery managed separately by region, or is it
split by function first and then by region? What are the additional benefits of
the chosen approach?
3. It shows that the key decision-making role of SPX is under Shopee's ID
Operations Excellence department instead of SPX. Why is this the best choice
for Shopee's in-house logistics part? What would happen if SPX had its own
strategy-making capability?
4. How long does it take to hire a high-level management key person, like an
SPX director, Shopee Operations Excellence director, or Shopee Indonesia
COO?
5. Who were the influential executives at SPX during the 2019-2023 period who
helped SPX overcome difficulties and achieve growth targets? What were their
professional backgrounds? Why were they effective in their roles? Was their
decision-making based on courier industry experience, numerical analysis, or
understanding of the e-commerce headquarters?
[Subsidies]
1. How are annual financial subsidies set for SPX?
2. There is a balance for Shopee: if Shopee allocates most orders to 3PL, they
can get direct and clear cost reduction. If Shopee allocates orders to SPX,
Shopee may face higher costs because SPX is in its early stages and its costs
are higher than J&T's. How is the additional cost of supporting SPX calculated,
and should this additional cost be added to the total order cost and quoted to
customers?
[Organization Efficiency]
1. Does SPX bring risks to Shopee, such as tax risk and compliance risk? On the
other hand, does Shopee's compliance control drag down the development
progress of SPX? How can the conflict between a logistics company and an e-
commerce company be balanced?
[R&D]
1. How many employees did SPX have at each stage from 2019 to 2023? How
many of them were in R&D? Was the key focus on timely functional
development? Given that R&D costs are high and labor is cheap in Indonesia,
how was this balance managed?