wm 2

You might also like

Download as pdf or txt
Download as pdf or txt
You are on page 1of 4

### 1.

*Management Theories of Fayol and Taylor*:----->>>Henri Fayol developed the Administrative Theory of
Management, focusing on the broader aspects of management applicable across organizations. His 14 principles
include: *Division of Work:* Specialization increases efficiency. *Authority and Responsibility:* Managers must have the
authority to give orders. *Discipline:* Respect for agreements is essential. *Unity of Command:* Employees should have
one direct supervisor. *Unity of Direction:* One plan for a group of activities. *Subordination of Individual Interests:*
Organizational goals over individual goals. *Remuneration:* Fair compensation for employees. *Centralization:* Degree
of centralization or decentralization of decision-making. *Scalar Chain:* Clear line of authority. *Order:* Organized
resources and people. *Equity:* Fair treatment of employees. *Stability of Tenure:* Long-term employment. *Initiative:*
Encouraging innovation. *Esprit de Corps:* Promoting team spirit.||Frederick Taylor's Scientific Management focuses on
improving economic efficiency and labor productivity through scientific methods. His principles include: *Develop a
Science for Each Task:* Analyze and determine the best way to perform a job. *Scientifically Select and Train Workers:*
Match workers to their jobs based on capability. *Ensure Workers Follow the Developed Methods:* Implement the
developed methods in the workplace. *Cooperation Between Management and Workers:* Foster a collaborative
environment.||Henri Fayol's theory is comprehensive, covering all aspects of management, while Frederick Taylor's
theory focuses specifically on improving efficiency and productivity through scientific methods. Fayol's principles, like
unity of command and division of work, emphasize organizational structure and management roles applicable across
industries. Taylor's principles, such as scientific task analysis and worker selection, emphasize optimizing individual
productivity and fostering cooperation between workers and management. Both theories have significantly impacted
modern management practices, with Fayol's principles forming the foundation for administrative management and
Taylor's scientific management techniques influencing operational efficiency and labor productivity improvements."||
*Q&A Example:*Q: Compare and contrast the management theories of Henri Fayol and Frederick Taylor, highlighting
their main principles and their impact on modern management practices.
A: Henri Fayol's theory is comprehensive, covering all aspects of management, while Frederick Taylor's theory focuses
specifically on improving efficiency and productivity through scientific methods. Fayol's principles, like unity of command
and division of work, emphasize organizational structure and management roles applicable across industries. Taylor's
principles, such as scientific task analysis and worker selection, emphasize optimizing individual productivity and
fostering cooperation between workers and management. Both theories have significantly impacted modern
management practices, with Fayol's principles forming the foundation for administrative management and Taylor's
scientific management techniques influencing operational efficiency and labor productivity improvements. ### 2.
*Planning and Organizing*:_____> Planning:*Planning is the process of ||setting objectives and determining the best
course of action to achieve them. It involves:||1. *Setting Objectives:* Defining clear, achievable goals.2. *Developing
Premises:* Making assumptions about the future.3. *Identifying Alternatives:* Exploring different ways to achieve
objectives.4. *Evaluating Alternatives:* Assessing the pros and cons of each option.5. *Selecting an Alternative:*
Choosing the best course of action.6. *Implementing the Plan:* Putting the chosen plan into action.7. *Monitoring and
Reviewing:* Continuously assessing the plan's progress and making necessary adjustments.||Organizing:*Organizing
involves arranging resources and tasks in a structured way to achieve the goals set during planning. It includes:||.
1.*Work Specialization:* Dividing work into specific tasks.2. *Departmentalization:* Grouping related tasks into
departments.3. *Chain of Command:* Establishing a clear line of authority.4. *Span of Control:*Determining the number
of subordinates managed by a supervisor.5. *Centralization and Decentralization:* Deciding the level of decision-making
power distributed.6. *Formalization:* Defining roles, procedures, and rules.||*Q&A Example:*Q: Discuss the roles of
planning and organizing in management and how they contribute to achieving organizational objectives.
A: Planning sets the direction for the organization by defining goals and determining the best ways to achieve them. It
reduces uncertainty, sets a course of action, and provides a framework for decision-making. Effective planning ensures
resources are allocated efficiently and goals are clearly communicated to all levels of the organization. Organizing
arranges resources and tasks to implement the plans effectively. It establishes a structured framework, defining roles and
responsibilities, and ensuring the right people are in the right jobs. By organizing, managers can coordinate activities,
streamline workflows, and enhance communication within the organization. Together, planning and organizing ensure that
the organization moves towards its goals systematically, making efficient use of resources and adapting to changes in the
environment.

### 3. *Line and Staff Relationship*_____>*Line and Staff Relationship:*The line and staff relationship
distinguishes between the primary functions of an organization (line roles) and supportive roles (staff roles). Line roles are
directly involved in achieving the main objectives, while staff roles provide expert advice and support to line roles. ||*Line
Roles:*1. *Direct Authority:* Line managers have direct authority over their subordinates.2. *Decision-Making:* Line
managers make decisions that directly affect the core activities of the organization.3. *Examples:* Production managers,
sales managers.||*Staff Roles:*1. *Advisory Role:* Staff managers provide expertise and advice to line managers.2.
*Support Function:* Staff roles support the primary activities of the organization.3. *Examples:* HR managers, financial
analysts.||*Q&A Example:*Q: Explain the line and staff relationship in an organization and how it impacts organizational
effectiveness.A: The line and staff relationship in an organization delineates between those involved in core activities (line
roles) and those providing support and expertise (staff roles). Line roles, such as production and sales managers, have
direct authority and responsibility for achieving organizational objectives. They make decisions that impact the primary
functions of the organization. Staff roles, such as HR and finance, provide specialized knowledge and support to line
roles, helping them make informed decisions and operate efficiently. Effective coordination between line and staff is crucial
for organizational success. Line managers rely on staff for expert advice, which enhances decision-making and
operational efficiency. Conversely, staff roles depend on line managers to implement their recommendations effectively.
This relationship ensures that the organization benefits from specialized expertise while maintaining a clear focus on its
core activities, ultimately improving overall organizational effectiveness. ### 4. *Purchasing
Process*____>*Purchasing Process:*The purchasing process involves a series of steps to acquire goods or services
needed for organizational operations. Key steps include:||1. *Identifying Needs:* Determining what goods or services are
required.2. *Selecting Suppliers:* Researching and choosing potential suppliers based on criteria such as price, quality,
and reliability.3. *Negotiating Terms:* Discussing and agreeing on terms of purchase, including price, delivery schedules,
and payment terms.4. *Issuing Purchase Orders:* Creating and sending purchase orders to selected suppliers.5.
*Receiving and Inspecting Goods:* Accepting and checking the received goods against the purchase order for quality and
quantity.6. *Processing Payments:* Paying suppliers as per the agreed terms.||*Q&A Example:*
Q: Describe the key steps in the purchasing process and their importance in ensuring efficient procurement.
A: The purchasing process involves several key steps to ensure efficient procurement of goods and services: 1)
Identifying needs: Accurately determining what is required to avoid overstocking or stockouts. 2) Selecting suppliers:
Choosing reliable suppliers based on price, quality, and delivery capabilities to ensure value for money. 3) Negotiating
terms: Agreeing on favorable terms to balance cost, quality, and delivery times. 4) Issuing purchase orders: Clearly
documenting the order details to avoid misunderstandings and ensure suppliers know exactly what is required. 5)
Receiving and inspecting goods: Checking received items against the purchase order to ensure they meet the required
standards and quantities. 6) Processing payments: Timely payment as per agreed terms to maintain good supplier
relationships. Each step is crucial for maintaining a smooth supply chain, ensuring that the organization has the necessary
resources to operate efficiently and cost-effectively. ### 5. *HR Process Concep_____> *HR Process:*The HR
process encompasses various activities aimed at managing an organization's human resources effectively. Key
components include:||1. *Job Analysis:* Identifying and documenting job requirements and responsibilities.2.
*Recruitment:* Attracting and selecting candidates for employment.3. *Selection:* Evaluating and choosing the best
candidates for the job.4. *Training and Development:* Enhancing employees' skills and knowledge through training
programs.5. *Performance Appraisal:* Assessing employees' performance and providing feedback.6. *Compensation and
Benefits:* Designing and administering pay structures and benefits.7. *Employee Relations:* Managing relationships
between the organization and its employees.||*Q&A Example:*Q: Explain the key components of the HR process and their
significance in managing an organization's workforce.A: The HR process includes several key components essential for
managing an organization's workforce effectively: 1) Job Analysis: Defines job roles, responsibilities, and requirements,
forming the basis for recruitment, training, and performance appraisals. 2) Recruitment: Attracts qualified candidates,
ensuring a pool of potential employees. 3) Selection: Involves evaluating candidates through interviews and tests to
choose the best fit for the job. 4) Training and Development: Provides employees with necessary skills and knowledge,
improving their performance and preparing them for future roles. 5) Performance Appraisal: Assesses employee
performance, offering feedback and identifying areas for improvement. 6) Compensation and Benefits: Ensures fair and
competitive pay and benefits, motivating employees and reducing turnover. 7) Employee Relations: Maintains a positive
work environment, addressing employee grievances, and fostering good relationships. Each component plays a crucial
role in building a competent, motivated, and satisfied workforce, ultimately contributing to organizational success.
### 6. *EOQ Concept and Problems*_____> *Economic Order Quantity (EOQ):*EOQ is a formula used to
determine the optimal order quantity that minimizes the total cost of inventory management, including ordering and
holding costs. The formula is:
||*Problems Addressed by EOQ:*1. *Balancing Ordering and Holding Costs:* EOQ helps find
the ideal order quantity that minimizes the sum of ordering and holding costs.2. *Avoiding Stock Outs:* By maintaining an
optimal inventory level, EOQ reduces the risk of stockouts and ensures smooth operations.3. *Cost Efficiency:* EOQ
improves cost efficiency by minimizing the total inventory costs.|| *Q&A Example:*Q: Explain the Economic Order Quantity
(EOQ) concept and its importance in inventory management, along with the types of problems it addresses.
A: The Economic Order Quantity (EOQ) is a formula used to determine the optimal order size that minimizes the total
costs of ordering and holding inventory. The formula is \( \text{EOQ} = \sqrt{\frac{2DS}{H}} \), where \( D \) is the annual
demand, \( S \) is the ordering cost per order, and \( H \) is the holding cost per unit per year. EOQ is crucial for inventory
management as it balances ordering and holding costs, reducing the total cost of inventory. It addresses several
problems, including: 1) Balancing Costs: It finds the optimal order quantity that minimizes the combined costs of ordering
and holding inventory. 2) Avoiding Stockouts: By maintaining an optimal inventory level, EOQ helps avoid stockouts and
ensures continuous operations. 3) Cost Efficiency: It enhances cost efficiency by minimizing the total inventory-related
costs, allowing organizations to allocate resources more effectively. Overall, EOQ contributes to efficient inventory
management and cost savings. ### 7. *ABC Analysis*_____> *ABC Analysis:*ABC analysis is an inventory
categorization method where items are divided into three categories based on their value and importance:||1. *Category
A:* High-value items with a significant impact on overall inventory cost but relatively low in quantity.2. *Category B:*
Moderate-value items that are more numerous than A items but less critical.3. *Category C:* Low-value items with a
minimal impact on total inventory cost but high in quantity.||*Q&A Example:*Q: Describe ABC analysis and its application
in inventory management. How does it help in prioritizing inventory control?A: ABC analysis is an inventory categorization
technique that divides items into three categories based on their value and importance: A (high-value items), B
(moderate-value items), and C (low-value items). Category A items are few in number but account for a significant portion
of the inventory value, requiring close monitoring and tight control. Category B items have a moderate value and require
regular oversight. Category C items are numerous but of low value, needing minimal management attention. In inventory
management, ABC analysis helps prioritize control efforts by focusing on the most valuable items (Category A) to ensure
efficient use of resources, reduced carrying costs, and improved inventory turnover. It allows managers to allocate their
attention and resources according to the criticality of items, enhancing overall inventory management and
cost-effectiveness. ### 8. *Reorder Level & Safety Stock* _____>*Reorder Level:*The reorder level is the
inventory point at which a new order should be placed to replenish stock before it runs out. It is calculated based on lead
time and average usage:Reorder Level=Lead Time×Average Usage Rate||*Safety Stock:*Safety stock is additional
inventory kept to prevent stockouts caused by fluctuations in demand or supply delays. It acts as a buffer to ensure
continuous operations.*Q&A Example:*Q: Explain the concepts of reorder level and safety stock and their significance in
inventory management.A: The reorder level is the inventory threshold at which a new order should be placed to replenish
stock before it runs out. It is calculated based on the lead time (the time taken to receive new stock) and average usage
during that period. Safety stock is extra inventory kept as a buffer to protect against uncertainties in demand or supply,
preventing stockouts. Both concepts are crucial for effective inventory management: 1) The reorder level ensures timely
replenishment of inventory, avoiding interruptions in operations. 2) Safety stock provides a cushion against unexpected
demand spikes or supply delays, ensuring continuous availability of products. Together, they help maintain optimal
inventory levels, enhance service levels, and minimize the risk of stockouts, contributing to smooth and efficient
operations. ### 9. *Productivity*___>*Productivity:*Productivity measures the efficiency of production, usually
expressed as the ratio of output to input. It indicates how effectively resources are utilized to produce goods and services.
Factors influencing productivity include technology, workforce skills, and management practices.||*Q&A Example:*
Q: Define productivity and discuss its importance in an organization. What factors influence productivity?
A: Productivity is the measure of efficiency in production, expressed as the ratio of output to input. It indicates how
effectively resources, such as labor and capital, are utilized to produce goods and services. Productivity is crucial for an
organization as it directly impacts profitability, competitiveness, and overall performance. Higher productivity means more
efficient use of resources, leading to cost savings, increased output, and improved product quality. Factors influencing
productivity include: 1) Technology: Advanced technology can streamline processes and increase output. 2) Workforce
Skills: Skilled and well-trained employees perform tasks more efficiently. 3) Management Practices: Effective management
and leadership practices enhance worker motivation and operational efficiency. 4) Work Environment: A conducive work
environment with proper tools and facilities boosts productivity. 5) Innovation: Continuous improvement and innovation in
processes and products drive productivity growth. Overall, productivity is vital for organizational success, driving growth
and ensuring long-term sustainability.

You might also like