IMPACT OF

INFORMATION
TECHNOLOGY
ON AVIATION
INDUSTRY
The most recent developments in information technology (IT) have had a significant influence on how

airlines function and compete in the aviation sector. IT has significantly changed the competitive

landscape in the following ways:

1. **Enhanced Functions:** Modern airlines employ advanced IT systems to track the condition of

their aircraft, forecast maintenance requirements, and examine data in real time. This lessens

downtime and operational disturbances while assisting companies in maintaining their fleets

more effectively.

2. *Enhanced Traveler Experience:** Traveling is easier for passengers now that information

technology has advanced. IT has improved the convenience and enjoyment of air travel for

passengers, with features including online flight booking, smartphone app check-in, tailored

services, and in-flight entertainment options.

3. **Efficient Resource Management**: Airlines use IT technologies to better plan routes, monitor

fuel consumption, and manage crew schedules. Airlines can save costs and improve overall

efficiency by making well-informed decisions based on the analysis of large volumes of data.

4. **Decision Making Based on Data:** Airlines are able to glean important insights from their

operational, financial, and consumer data by utilizing big data analytics and AI technologies. This

aids in their capacity to forecast demand, spot trends, and modify price policies in order to

optimize profitability.
 5 **Optimized Supply Chain and Operations:** IT solutions make it easier for various airline

departments and their supply chain partners to collaborate seamlessly. This guarantees

more efficient ground handling, logistics, inventory management, and maintenance

procedures.

5. **Improved Security and Safety:** IT is essential to improving industry-wide safety and security

protocols. Biometric identity systems, cybersecurity safeguards, and advanced screening

technologies all work to reduce hazards and guarantee the protection of travelers, staff, and

property.

To put it briefly, the most recent developments in information technology have completely changed the

aviation sector. This has resulted in increased operational effectiveness, better passenger experiences,

efficient resource management, data-driven decision-making, streamlined operations, and improved

safety and security protocols. Airlines that use IT well get a competitive advantage through providing

better services and more quickly responding to changes in the market.

Tourism. (2022, February 8). Role and importance of Information Technology in aviation
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Author links open overlay panelJiezhuoma La 1, 1, 2, 3, & AbstractWith more and more
passengers choosing to fly by air. (2021, October 5). Impact of digital technologies on
Airline Operations. Transportation Research Procedia.
https://www.sciencedirect.com/science/article/pii/S2352146521006359

Rizzi, P., & Rizzi, C. (2022). The impact of new technologies on the evolution of a Greener
Aviation Industry and the emerging of a new Urban Air Mobility (UAM). The Impact of
COVID-19 on World Aviation Industry, 105–158.
https://doi.org/10.1142/9789811246142_0004