Form GPA

Rev. 1 No. 05527-AN/24/R1

Date 06.04.2011
PT GALA PERDANA AGUNG
CUSTOMER FEEDBACK & FOLLOW-UP
CUSTOMER DATA
Company Name : PT. UNGGUL CIPTA DESIGN SARANA
Address : PT. UNGGUL CIPTA DESIGN SARANA, JL. BUKIT RAYA BLOK EF NO. 61 RT: 003 RW: 007 KEL.
SARUA INDAH KEC. CIPUTAT, KOTA/KAB. TANGERANG BANTEN, Indonesia
Phone / Fax / E-Mail : / /
Contact Person :
PRODUCT USED
TYPES DETAILS
ANGLE SO : No. SO12052024 Date:
OTHERS Type – Size : MELY15001##
Batch No. : 181240169
Quantity : 1.00 (products in problem)
Application :
Current Type : Ampere
PROBLEM
Details: Reported by:
Mesin mati, mohon dicek spare part apa sj yg hrs diganti.
Terima kasih

Rizky Canter
Sales Exec. / Senior Sales Exec.
Date: 6/12/2024 11:21 AM
Acknowledged by:

Subekti Sadikin
Senior Sales Exec.
Date: 6/12/2024
Acknowledged by:

Suharto -
Area Manager
Date: 6/12/2024
CATEGORY
Code CFF : R-S-I
Class : Request
Subclass : Servicing
Product Origin :
Details :
 Form GPA
Rev. 1 No. 05527-AN/24/R1
Date 06.04.2011
PT GALA PERDANA AGUNG
CUSTOMER FEEDBACK & FOLLOW-UP
ANALYZE ROOT CAUSE OF PROBLEM
ada sparepart yang aus

CORRECTIVE ACTION
Action PIC Date
mesin sudah di chek oleh teknisi ARYA 6/27/2024
status mesin tidak garansi

PREVENTIVE ACTION
Action PIC Date

Target of Completion Date: Analyzed by: Approved By

Hadi Sunyoto
Marketing Service / Customer Service Sales & Marketing Mgr. / Export Mgr
Date: 6/27/2024 Date: 6/28/2024
FOLLOW-UP STATUS
mesin sudah di service oleh teknisi pada tanggal 2/6/2024 Verified by:
ada penggantia sparepart
mesin sudah diservice oleh teknisi di test kembali mesin

Marketing Service /
Customer Service
Date:
COPIES
(No) Sales Admin (No) Factory Manager (No) QA Manager (No) Export Manager (No) Finished Goods Store

(No) Sales Manager (No) R&D Manager (No) Managing Director (No) Purchasing Manager 

# Ket. Revisi: Market Service Spv. berubah menjadi Marketing Service.