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REFUND POLICY

o If you are unhappy with a product that you purchase from K


M Store for any reason, simply tell us within a day, and we will
replace it or provide you with a full refund for the purchase price
to return the items to us. Please contact our customer service
staff and we will make all the necessary arrangements for a
replacement or refund.
o Any damaged or wrongly delivered item will be replaced
within 24 hours free of cost.
o All items can be cancelled without any charges before 9 PM
every day.
o Non-perishable items (items other than fruits & vegetables)
can be cancelled before the order is out for delivery without any
charge.
o Unopened, unused non-perishable items (items other than
fruits & vegetables) can be returned in their original packaging
within 48 hours of receipt. Delivery charges, if any will not be
returned.
o If an item you choose is not in inventory, we reserve the right
to replace the item with an equivalent product. We will adjust the
price if the product is less, and we will not charge more if the
product is more.
o In case of returns being taken as per our returns policy, for
cash on delivery, we will return the money for the returned goods
at the time of delivery itself. In case of credit/debit card payments
we will credit the money back to your credit/debit card or net
banking which takes up to 8 to 10 working days to reflect in your
statement.
o We will not be giving any cash refunds for purchase done
using credit/debit card payments. Please contact customer
support for further clarifications. We will give you instructions for
returning the product and receiving a refund or replacement. You
must return the product in its original condition, and ideally in its
original packaging.
o Refunds will be applied to the same account that you paid us
from. If we consider that the conditions of the returns policy have
not been met, we will not provide you with a refund or
replacement and we will return your product to you.

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