KARTHIKEYAN A

Contact: + 91 9566689090 ~ E-Mail: karthikrish91@gmail.com

EXPERIENCE SUMMARY
I have 9+ years of experience in the IT industry. My main area as Windows/VMware Administrator, Expertly managing
technical support operations, diligently troubleshooting issues to identify root causes and prevent a recurrence. Results-
driven professional offering a progressive. Process improvement champion with a history of implementing new procedures
and technologies to strengthen security posture, enhance operational efficiency, and control costs.
Services Hyper-V, WDS, DFS, DNS, DHCP, FSMO, Active Directory Domain Services, Group
Policy, Kerberos Authentication.
VMware VMware ESX and ESXi, VCenter server 5.0, VSphere 4.5/5.0/5.5,
VMware Workstation8.0/10.0.
Operating System Windows Server 2019, 2016, 2012, 2008 & 2003. Client OS Windows10, 8, 7&XP.
Backup & monitoring SCOM, WSUS server, Symantec Backup Exec.
Application HP ILO, Dell ILO, ADManager Plus, Faros, NPAM, SPN.
Ticket Tracking SNOW, BMC Remedy, Co Desk.

PROFILE SYNOPSIS
 B.E with specialization in Electronics and Communication Engineering.
 Currently working with HCL Technologies. for SASOL, as a Senior Specialist.
 Area of Specialization: Windows / VMware Administrator.

TECHNICAL CERTIFICATION
 Microsoft Certified Solution Associate Course completion at Pragathi Technologies, Bangalore.
 VMware VSphere & ESXi 5.5 Course completion at Pragathi Technologies, Bangalore.
 Cisco Certified Network Associate Course completion at IT Core Elite.
 PC Hardware and Networking at Precision Information (M) Pvt Ltd.

CAREER SYNOPSIS

Between Apr’17- Still @ HCL Technologies as Senior Specialist

Client: SASOL
ROLES:
 Experience on Virtualization technology which includes Installing, Configuring and administering VMware
ESXi, vCenter Server and Virtual Machine.
 Creation and Deployment of new Virtual Machines according to the requirement.
 Vmotion and Storage Vmotion of Virtual Machines as per the requirement
 Troubleshooting the performance issues related to virtual machines.
 Configuring the clusters and enabling HA and DRS for the cluster environment.
 Configuring alarms for virtual machines and datastores.
 Creation of templates from VMs and Deploying virtual machines from template and performing
customization for virtual machine.
  Performing cloning for virtual machines and converting virtual machines to template
 Resource Increase for virtual servers (CPU, RAM & Disk) and Create the Snapshots.
 Daily Health Check report for VMs and ESX host.
 Shared folder creation and assigning access rights to mapped drives for global users.
 Security Patch updating on Microsoft Windows Servers.
 Resolving reported incidents using the SNOW ticketing system.
Client: Volvo, LEO Pharma, Techem
ROLES:
 Managing Active Directory objects – Domains, Users, Computers, Groups, GPO’s, OU’s.
 Promoting and Demoting Domain Controllers through a proper change control process.
 Troubleshooting AD replication and Sites issues and Migrating DCs from windows 2008 to 2012.
 Implementing DFS Name space server, Root Target creation, Removing DFS root path & re- creating
DFS root
 Handling with GPO, Site and subnet creation and design.
 Analyzing and Resolving AD related issues, handling escalations and performing root cause analysis.
 Troubleshooting LDAP configurations issues for applications.
 HP ILO & RAID configuration and install the operating system.
 Administrating, Managing and Monitoring Windows 2003/2008 and 2012 domain controllers.
 Shared folder creation and assigning access rights to mapped drives for global users.
 Monitoring event viewer and fixing up the errors.
 Manage Host Storage (SAN, NAS, iSCSI)
 Security Patch updating on Microsoft Windows Servers

Between Feb’15- Feb’17@ Infrastructure Development Corporation Ltd., as System Administrator

Payroll of Future Focus InfoTech Pvt Ltd., (Feb’15 – Nov’15) & Impact Info Tech Pvt Ltd. (Dec’15- Feb’17)

ROLES:
 New user Logon ID, Email ID, Distribution List creation and Modification through AD Manager Plus.
 Installation, troubleshooting, technical support, and administration of Windows 7 client machines.
 Analysing, troubleshooting, and resolving system hardware, software and networking issues
 Configuring & Troubleshooting of Mail Clients MS Outlook 2003/2007/2010/2013
 Antivirus updating of all end user systems from SEP server.
 Installation, Configuration, and Administration of Windows server 2003, 2008R2 & 2012
 Installing, Configuring DHCP, DNS, WDS, Active Directory, Hyper-V in Windows 2012 Server.
 Installation and Configuration of LaserJet, Colour jet & all in One Printer.
 Manages any escalations end to end with proper coordination with senior resources and other teams.
 Backup & restore file server data using Symantec Backup Exec.
 Exchange server mail configuration on user mobile through AirWatch (r) Microsoft Intune.
 VOIP phone installation and configuration. (Avaya & Cisco)
 Using BMC Remedy, Co-Desk ticketing tool to solve user issues by keeping SLA.
 RESPONSIBILITIES:
 Managing users, groups and computers in the Active Directory infrastructure.
 Assigning permission for files and folders using share level and NTFS file permissions.
 Implementing security in the active directory infrastructure by using group policies.
 Monitoring of servers continuously and resolving the system related issues.
 Provided the file server backup job status and Maintain file server data’s as per rotational period.
 Troubleshoot and resolve complex systems hardware and software issues.
 Communicate with vendors on any sort of un-resolved issues such as hardware failures, related to newly released
updates.
 Schedule and execute regular system management activities, including system reboot, backup, recovery,
Patching and restoration.

Between Nov’13- Jan’15 @ Octa TechSystem Pvt Ltd., as Network Engineer

ROLES:
 Installation, configuration & troubleshoot of DSL Modem and Access point.
 Migrate on Access point with DSL modem.
 Check the Wi-Fi signal strength using InSSIDer software.
 Generate site report and submitted to the vendor.

Between Oct’12- Oct’13 @ Olahviq Software Solution Pvt Ltd., as System

Administrator

ROLES:
 Installation and configuration of Windows 7, XP.
 Installation and configuration of Printer.
 Troubleshooting on OS related issues.
 Troubleshooting on Printer hardware issues.
 Co-ordinating with vendors for hardware replacement.
 RAM upgrade, new application installation, System Performance.
 Configuring Microsoft Outlook, Outlook Express.

ACADEMIA:
 B.E from PSNA College of Engineering & Technology, Dindigul in 2012 with 65%
 H.S.C from KVS Higher secondary school, Virudhunagar in 2008 with 88%
 S.S.L.C from KVS Higher secondary school, Virudhunagar in 2006 with 67%

PERSONAL DOSSIER
Address : 6/614-A, Appar Street, Lakshmi Nagar, Virudhunagar, Tamilnadu, India.626001
Date of Birth : 7th April 1991
Languages Proficiency : English, Tamil (Read, Write, Speak).

Date:

Place: [Karthikeyan. A]