Professional Documents
Culture Documents
PM RoadMap
PM RoadMap
Case Studies: Uber, Zomato, Slack, Cred, YouTube, Google, Paytm, Lazy pay, tinder, Clubhouse,
Make my Trip, Meta, Apple, Amazon, Netflix,
Companies who hired: Cisco, PayPal, Amazon, Grubhub, Meta, Google media.net, Zeta, Medi
Buddy, Just Pay, Tata 1mg, Shiprocket, Razor pay, Zoho, Microsoft, Swiggy, Nykaa, Zomato,
nvidaia, Conva, Adobe, OYO, LinkedIn, Uber, Cred, Razorpay,
Product Managers are the visionaries who transform raw ideas into groundbreaking products
that captivate the market. They are the driving force of innovation behind game-changers like
Uber, Rozorpay, crafting products that people love and trust. As a Product Manager, you will
become the invaluable link between user needs, technology, and business goals, ensuring
seamless product development. You get a chance to embrace your creative side as you ideate,
conceptualize, and give life to ideas that leave a lasting impression.
$31.84 Bn market by 2025, 15 LPA Average annual CTC, 30% YOY growth in salaries, 30,000 job
openings worldwide.
Product Managers are I high demand Over 75,000+ PM jobs open now on LinkedIn.
Product School Certification:
1. Introduction to Product Management PM skills, goals & methodologies. Set Product
Objectives User personas, metrics & use cases.
2. Understand Customers & Problems Competitiveness, primary & secondary activities,
customer journey maps. Create an Opportunity Hypothesis Qualitative & quantitative
methods, setting goals.
3. Validate an Opportunity Hypothesis Effort vs. user value, A/B testing & customer
interviews. Define Product Requirements PRD, MVP & roadmaps.
4. Start Building Design processes, product vs. design & sketching Develop Your Product I
Development methodologies, engineers & product, design patterns.
5. Develop Your Product II MVC, API design & team management. Market Your Product
Channels, messaging & insights
6. Get Hired Retrospectives, public speaking & resume reviewing Deliver and Present
Capstone project.
1. Craft Your Advanced Product Strategy Product vision, winning product strategy.
Translate Your Product Strategy into Action Prioritization, planning, aligning strategy.
2. Orchestrate Your Product Portfolio management & optimization. Build and Sustain a
High-Performing Team Evaluate & develop a team, find, and hire talent, master difficult
conversations.
3. Communication, Documentation & Storytelling to in fluence Telling a product story,
pitch to different audiences. Build a Strong Culture for Your Product Team Empower
team, product culture, product principles.
4. Ship for Outcomes Manage process, coach team, decide to build vs buy. Lead Effective
Meetings Run high stakes meetings, manage product meeting ideation, manage trade-
offs.
5. Master Product Financials Pricing, unit economics, financial modeling, insights from
models. Advanced Product Analytics & Experimentation Qualitative & quantitative
analysis, communicating insights.
6. Set Yourself Up for a Promotion Position yourself for success. Capstone Project Product
presentations.
1. What Product Marketers Do Defining PMM, the PMM Spectrum, & Spotting opportunities
for impact. Using Research to Inform Strategy Informing product & marketing
approaches with data & research.
2. How to Position Like a Pro Putting products in context & defining the personas they’re
for. Choosing Metrics to Demonstrate Impact Making your campaigns, your products, &
yourself look good.
3. Messaging Techniques that Captivate Customers Communicating product value
effectively across all channels. Validating Products Before Launch Working with Product
to define M VPs, run Beta programs & A/ B tests.
4. Collaborating with Revenue Teams Enablement, Competitive intelligence, & more.
Launching Products Users Love Building awareness & engagement through impactful
Go-To Markets.
5. Pricing & Packaging Gain experience with specialized skills to differentiate yourself as a
PMM. Driving Product Adoption Optimizing your product for long term growth.
6. Get Your First Product Marketing Job Reflecting on your value, re vising your resume, &
more hiring tips. Launch Yourself as a PMM Present your final project, get feedback, &
maximize your chances of landing a PMM job.
Duke-UpGrad PGC PM
Phase:1 Product Mindset 10 Week
Gain a product-driven mindset and develop critical interview skills across various aspects of the
product management domain.
Gain an in-depth understanding of how to work as a product manager and apply your learnings
— from research to design and prototype, to development and growth.
Driving User Retention & Engagement Growth: Create user engagement and strategies to
implement retention.
Activation & Resurrection Growth Strategies: Build activation and resurrection strategies for
different products.
Strategies to Drive Acquisition & Referral Growth: Create strategies to acquire users with the
product-led approach.
Monetisation Strategies: Build monetisation strategies based on user cohorts and product
maturity.
3. Data Foundations Understand how data plays an important role in any AI-ML strategy and the
challenges that come along with it Identify and analyse different data sources and derive
features from them to solve a given business problem Case studies (Bootcamp)
4. Data Architecture Learn tools and technologies available to build a robust data architecture
for your AI-ML strategy • Capstone Project
• Design Thinking for Product Managers • Implement design thinking to innovate better products
Case Studies:
1. Idea finalization
2. Research and Hypothesis testing: • Conduct a competition analysis for your new
product idea • Perform user research for your product to understand their needs and
requirements.
3. Designing Your Product: • Design a sketch and a prototype for your product on a tool •
Perform usability testing for it.
4. Developing and Launching Your Product • Set the right metrics for your product's growth
• Develop your product and launch it
5. Growing Your Product • Analyse product data and strategies for product growth
6. Product Showcase Create a video presentation to pitch your Product.
Phase 2: Go To Market
• Communicate like a Pro
• Manage Your Partner Ecosystem
• Develop the Growth-Hacker Mindset
• Assess the Data, Choose the Right Tool
• Manage Stakeholder Relationships
Capstone Project: Design a Product Management Plan for Developing a Product and Taking It
to Market.
• Introduction to Product Management: Learn what a product manager (PM) does and
how the role varies across industries, company size, and format (B2B and B2C). Learn
what you need to succeed in this role and what makes an outstanding product manager.
Additionally, understand why products matter; the product vision, mission, and strategy;
problems versus products; and managing products as a business.
• Define the characteristics of a product strategy.
• Differentiate the application of product strategies across industries.
• Determine the vision, values, mission, obstacles, and methods (V2MOM) for a
company, business, or product.
• Identify the skills required to be a successful product manager.
• Customer Insights for Product Innovation: Learn about the nature, sources, and tools
of customer insights (e.g., ethnography, customer experience mapping, customer
advisory boards, product telemetry, human factors research, etc.), and move from
insights to action.
• Articulate the nature and source of customer insights.
• Utilize customer insight tools to transform insights into action.
• Conduct customer research for a specific product.
• Analyzing Product Opportunities: Learn how to define and find product opportunities,
Jobs-to-Be-Done (JTBD) framework and assessing opportunities using the Real-Win-
Worth It (R-W-W) framework.
• Analyze product opportunities using the Jobs-to-Be-Done (JTBD) framework.
• Define key points of finding product opportunities using the JTBD framework.
• Utilize the R-W-W framework to assess product opportunities.
• Product Discovery and Requirements Definition: Learn how to create a discovery
hypothesis, measure product-market fit, apply the MVP framework (user stories, epics,
and themes), and address the Agile requirements document.
• Apply the discovery hypothesis framework and build a wireframe.
• Create high-level user stories.
• Define the buyer persona.
• Business Model Design: Learn the definition and importance of business models,
business model taxonomy—Freemium, Software as a Service (SaaS), and marketplace
models, and equip yourself to choose the right business model for your product.
1. Analyse an existing pricing strategy.
2. Evaluate SaaS and marketplace models.
3. Determine the best business model for your product or service.
• Financial Analysis for Product Managers: Understand the economics of a SaaS
business (CLV, CAC, MRR, MRR Expansion, Churn); learn about analyses such as Net
Present Value (NPV), Internal Rate of Return (IRR), and Product Profitability; and explore
approaches to product pricing.
1. Assess the economics of a SaaS business.
2. Conduct NPV and IRR analyses for a product.
3. Determine approaches to product pricing.
• UI/UX Design for Product Managers: Learn the fundamentals of UX, conceptual,
interaction, and virtual design, and the design sprint.
1. Understand the basics of UX design.
2. Create a wireframe for the user experience.
3. Learn to utilize wireframing tools (Balsamiq)
• Agile Product Development: Explore the principles of Agile development, Agile
methodologies (Scrum, Kanban, etc.), Scrum/Agile team structures, and Scaled Agile
Framework (SAFe 5.0), and learn about transitioning too Agile.
1. Describe key components of the Agile method of product development.
2. Define the principles of Agile development and Agile methodologies.
3. Understand the principles of Scrum Utilize the Scaled Agile Framework
• Product Planning and Roadmapping: Link business strategy to product development
using roadmaps and product portfolio management and learn how to use road mapping
tools.
1. Utilize product planning tools to develop a product roadmap.
2. Describe the required components of a product roadmap.
3. Articulate how to link business strategy to product development.
• Product Prototyping: Discover the importance of prototyping, and learn about rapid
prototyping, prototyping classifications (Alpha, Beta, Pilot), prototyping artifacts,
wireframing, 3D printing, and prototyping best practices.
1. Understand the concept of prototyping and its importance.
2. Differentiate between different prototypes (Alpha, Beta, Pilot)
3. Learn best practices in prototyping.
UC San Diego PM
1. Introduction to PM: learn about the daily responsibilities you will take on as a product
manager. Understand how to ideate and create products, analyse product failures, and
create a development lifecycle using Apple’s iPod as an example. Classify organizations
and evaluate them using 5C+P Analysis. Things cover, Introduction to Product
Management • Product Development Life Cycle • Understanding Product Companies
and Strategies
2. Building key Assets that drive products: Learn how a company's business model
affects product management in this crucial course on product management. Learn to
align values with employers, set SMART goals, create personas, and develop customer-
centric value propositions. Things cover, Company Context • User Context • Tools for
Building Asset.
3. Building a Product Strategy: Link product development to the mission statement.
Learn to utilize personas to develop a solid product strategy. Measure data and set KPIs
and OKRs. Utilizing feedback analysis, pinpoint customer needs and pain points. Things
cover, Organizational Decision Making • Product Strategy Practices • KPIs and OKRs
4. Product Planning: Learn to create a product requirements document (PRD). Convert
implementation steps into PRD, set restrictions, develop a strategy, plan minimum
viable product (MVP) features, estimate expenses and benefits, and strategize within
limitations in this course. Things cover, Writing and Using PRDs • Build a Roadmap in
Trello from a PRD • Feature Prioritization and MVPs
5. Working with other team: learn about the engineer vs. PM mindset. Master building
strong relationships, influencing stakeholders, product design, work estimations,
prioritizing, managing time, and advocating for resources within constraints. Things
cover, Working with Engineers • Working with Designers • Balancing Resources
6. Hypothesis Validation: learn how to identify product-market fit, solve customer
needs, and optimize ROI. Learn how to leverage tools like Value Proposition Canvas.
Connect problems to solutions through storytelling, define ROI, assess risks, and
prioritize opportunities. Build verifiable hypotheses based on metrics and customer
information. Things to cover, Product-Market Fit • Problem Space • Creating a
Hypothesis
7. Agile development process: Learn how to define agile roles and responsibilities and
understand the 12 Agile Manifesto Principles in this critical product management
module. Outline Lean stages and build products using Lean principles. Define sprint
planning and implement it with Atlassian Jira. Things cover, Agile Development Process
• Lean Product Process • Sprint Planning
8. Building Prototypes: learn how to build effective wireframes, create product
prototypes, and mockups using Figma. Understand the objectives, procedures, and use
of feedback in prototype testing. Things cover, building a Prototype • Using Figma •
Prototype Feedback
9. Product Analytics: Learn to utilize Google Analytics for data-driven product
management. Prioritize feature iteration, track engagement, measure adoption, gauge
perception, and make informed decisions to improve the product or service. Things
cover, Google Analytics • Feature Popularity • User Engagement
10. Business Fundamentals: learn about finance, operations, and accounting. Create
product budgets to track and manage expenses effectively. Gather and document
security requirements for products. Build an effective product team through
orientations and while fostering cohesion. Things cover, Finance and Budgets •
Operations and Accounting • Security • Running Effective Meetings
11. Portfolio Assessment: Apply the knowledge you gained from the product
management program and test it while navigating a case study. As a product manager at
Rectangle, develop a business strategy and launch plan for Sendmo, a person-to-person
payment product. Analyze payment funnel data to identify opportunities for improving
conversion rates. Consider key observations, trends, and target conversion lift in three
markets outside the US.
12. User Experience Research for PM: learn about use cases for quantitative and
qualitative research. Explore five quantitative research types and learn about various
qualitative research methods. Generate open-ended questions and master interviewing
techniques. Apply design thinking's 6 steps. Solve scenarios using human-cantered
design principles. Things cover, Quantitative Methods: Use Cases • Quantitative
Methods: Five Types • Qualitative Methods • Interviewing Techniques • Design Thinking •
Ideation Techniques • Design Thinking Workshop
13. Product Design for PM: Understand the different concepts and stages of the product
design process, including goal setting, user segmentation, uncovering user needs, user
research, interactive design, prototypes, flows, and visual design. Learn to build high-
fidelity prototypes using Figma. Things cover, Design Concepts • Building 2D Assets •
Designing Beautiful Presentations • Prototyping for Web and Mobile • Prototyping for
Interactions • Designing Physical Products.
14. Product Marketing for PM: Gain a comprehensive understanding of target
customers, market segmentation, storytelling, branding, value analysis, sales
strategies, and user retention. Apply these concepts in product management and
marketing to boost customer satisfaction, drive business growth, and maximize product
success. Things cover, • Customer Profile and Empathy Mapping • Channels and Market
Segments • Messaging, Branding, and Storytelling • Value Matrix and Product Demand •
Sales Funnel and Sales Strategy • Retention.
15. Introduction to Software Development Basics for PM: Getting a basic grasp of
technical concepts like HTML, CSS, JavaScript, and technical stacks will benefit product
managers by improving communication with development teams, accurate requirement
definition, informed decision-making, prioritization, user-cantered design, quick issue
resolution, cross-functional collaboration, innovative thinking, and staying relevant in
the techdriven landscape. This knowledge would enhance your effectiveness in various
aspects of product management. Things cover, • Introduction to HTML • Introduction to
CSS • Introduction to JavaScript • Introduction to Technical Stacks • Introduction to
Technical Concepts • Introduction to Static Website Generators
16. Product Management Tools: Design effective UI components, analyse user
behaviour through analytics reports, and make data driven decisions to optimize user
experiences with help of Balsamiq and Mixpanel. Tools to learn, Balsamiq and Mixpanel.
17. Capstone Projects:
This Product Management Capstone project will give you an opportunity to implement
the skills you learned throughout this program to solve real-world industry-relevant
problems. The capstone project is designed by top product professionals in the industry.
Choose from the following Capstone projects:
a. Facebook, with its 2.7 billion monthly active users, diverse features, and
advertising opportunities plans to launch Facebook Lite to reach underprivileged
users. They aim to grow the user base, boost revenue, and reach 4 billion
monthly active users. In this project, research Facebook's mission, identify user
attraction factors, analyze core app features, define metrics for Facebook Lite's
success, and identify potential obstacles.
b. Netflix offers on-demand streaming, control over viewing, and limited
advertisements. With millions of subscribers worldwide, Netflix aims to address
the issue of inactive users to maintain its success. Investigate the problem of
inactive users (10% of total users) on Netflix. Identify the underlying issues,
propose solutions, define metrics for validation, and provide a detailed
explanation to solve the problem of user inactivity.
c. With fierce competition from TikTok, Instagram aims to enhance its stories
feature to attract and retain users. The task is to research and propose
improvements to Instagram stories, while focusing on the mobile experience
and considering the company's mission, target users, pain points, solutions,
prioritization criteria, and metrics to track.
d. Nike Inc. is a global leader in athletic footwear, apparel, and accessories. To stay
relevant, Nike aims to leverage technology and innovation in its products. The
task is to design a Smart Shoe by researching the target customer segment,
identifying their pain points, defining the vision and DNA of the product,
prioritizing features, and considering potential pitfalls and trade-offs in the
design process.
e. As Tesla’s PM, predict the consumer market size of driverless cars in the US for
2025. With growing demand and technological advancements, self-driving cars
are projected to dominate the independent car market. Help Tesla understand
the market potential to meet future demand.
Product managers need to have a good understanding of the technologies used and the labour
required in creating the product. Product Managers must be aware of the business environment
in which they work in - such as business models, strategic goals, and product-market fit.
Product managers must successfully express consumer needs in order to improve goods as
they are the company' own customers' voices.
A great product manager has the brain of an engineer, the heart of a designer, and the speech of
a diplomat. Deep Nishar Vice President of Product, LinkedIn
Here are the some of the most popular job titles in this field:
Product Manager, Product Owner, Associate Product Manager, Product Leader, Product
Specialist, Digital Product Lead, E-commerce Product Manager, Product Marketing Manager
Product Management is not about the product but about the people. Martin Eriksson Product
Leader, Investor, Author, Expert (Product Management Practices)
Program Content:
1. Introduction to Product Strategy: What is a Product and its Types? Product
Features, Product Mix and Product Lines, Product Strategy and its Characteristics,
Product Strategy: Role of Product Management and Organisation, Holistic Approach to
Product Strategy, Factors Influencing Product Strategy
2. Value Creation, Value Communication and Value Delivery: Value creation - How Product
is Connected to Customer, Value Communication, Value Delivery and Co-creation,
Traditional vs. Contemporary Value Delivery Process, Porter’s Value Chain, Case study
on Indraprastha Ice & Cold Storage
3. Strategic Approach for Competitive Advantage in Product Strategy: What is and what is
not a Strategy? Porter’s Generic Strategies, Competitive Strategies, SWOT Analysis, Core
Competency and its Characteristics, Strategic Planning, Implementation and
Controlling Process, Strategic Business Units and its Relevance for Successful Product
Strategy, UTV & Disney – A strategic Alliance Case Study
4. Disruptive Innovation for Successful Product Strategy: What is Disruptive Innovation?
Disruptive Innovation Model or Theory, Ansoff’s Product Market Expansion Grid, Market
Opportunity Analysis for Innovative Products, Growth Strategy and Strategic Planning
Gaps ,Disruptive Innovation Case – ideaForge case study, Disruptive Innovation when
Customer tend to maintain Status-Quo, Disruptive Innovation when Organisation wants
to maintain Status-Quo
5. New Product Development Process, and MVP and MDP Approaches: Process in Product
Development, Identifying Customer Needs, Product Planning, Product Features and
Specifications, Concept Generation, Concept Screening/selection, Concept Scoring,
Concept Testing, Product Launching, Minimum Viable Product (MVP) Approach,
Minimum Delightful Product (MDP) Approach
6. Market Orientation and Competitor Orientation: Market Segmentation, Target Market
Selection, Defining Buyers' Personas, Product Positioning and Messaging: Requirement
and Relevance, Market Orientation when customers want to maintain status-quo,
Competitor Orientation, Product strategy to Beat Competition, Switz food case study on
Competition.
7. Go-to-Market Strategy and Sales Strategy: Selecting Best Route to Market, Steps to
Develop and Execute Go-To-Market Plan, Managing the Product Launch, Best Practices
for Product Launch: Case Study, Different Sales Strategies, Managing Sales Force
Perception, Sales Force Compensation, Successful Sales Strategy Case
8. Product Positioning and Branding: What is Product Positioning? Point of Parity and Point
of Difference, What is Product Branding?, How to Create a Strong Brand Positioning? ,
Develop a Brand Positioning Statement through Perceptual Brand Mapping, Brand
Equity, Brand Mantra and Slogan, Launch of Pleasure Scooter Case Study
9. Marketing Communication and Logistics for Successful Product Strategy: What is
Integrated Communication in Product Strategy? Different Communication Platforms,
Advertising for Product Success, Use of Puffery, Self-Esteem and Sexual Appeal in
Advertising Product, Communication Models, Role of Value Network and Channels for
Successful Product Strategy, Channel Members’ Functions and Flow of Marketing
Channels, Vertical and Horizontal Marketing Systems (VMS & HMS), Channel Conflict,
Case Study on Burger King’s Mouldy Burger Ad
10. Pricing of Product: Define Pricing of Product, Pricing Principles, Product-Pricing
Strategies 1 Product Pricing Strategies 2, Behavioural Pricing for Product, Consumer’s
Price Quantity Latitude, Reference Pricing, Participative, Pricing Price and Non-Price
Competition, Brand Leader’s Response to Competitive Price Cut
11. Project 1
12. Introduction to Product Analytics: What is Product Analytics? Basic concepts of
Analytics and its Features, Applied and Basic Product Analytics, Scientific Methods for
Analytics, Role of Analytics in Making Decision in Product Strategy, Characteristics of
High-Quality Analytics, Identify and Solving Product management Problem Using
Product Analytics, Analytics Objective, Research Questions and Hypotheses, Variables
and Unit of Analysis
13. Product Analytics Process and Design: Stages of Product Analytics Process, Product
Analytics Design Overview of Exploratory, Descriptive and Causal analytics, Direct
Exploratory Methods - FGD, Depth Interview Debrief of Focussed Group Discussion
video (YouTube), Indirect Exploratory Methods - Projective Techniques, Role of
Observation Methods in Product Development and Management, Case Methods
Analysis
14. Product Analytics: Metrics and Goals: Measurement and Scaling, Discrete
Measurement Scales, Continuous Measurement Scales, Reliability and Validity of
Scales, Types of Analysis for Different Types of Scales, Useful Scales for Product
Management, Introduction to Questionnaire Design Basic Rules of Questionnaire
Design Critical Aspects of Questionnaire Design Piloting and Evaluation of
Questionnaire
15. Data Cleaning and Data Coding: Data Preparation, Missing Value and Imputation of
Missing Value, Data Coding, Data Entry, Data Arrangement for Suitable Analysis,
Secondary Data Analytics, Survey Analytics
16. Data and Statistics for Descriptive Product Analytics: Importance of Statistics in
Product Management, what is Descriptive Product Analytics? Describe Basic
Descriptive Statistics, Analysis and Application of Basic Descriptive statistics,
Correlation Analysis ,Demonstration of Correlation in the case Chic-Chicken: Marketing
Research Decision, Hypothesis Testing and Level of Significance, Types of Testing Errors,
Approach to Testing: The P-Value/ Significance Value Method
17. Predictive Analytics for Product Management: Descriptive vs. Predictive analysis,
Exploratory Data Analysis for Predictive Modelling, create your own Model, Identify the
Predictive Indicators and Test, Regression Model, Best Fit Line and its Explanatory
Power, Prediction using Regression Model, Assumptions of Regression Model,
Estimation using regression Model, Multiple Regression model, Dummy variable
Regression.
18. Analysis for New Product Development and Modification: Reasons for Applying
Analytics in Product Development, Introduction to Conjoint Analysis, Creating Conjoint
Design, Conjoint Study Process, Conjoint analysis Using Excel Software, Calculating
Importance of Product Features, Validate Conjoint Design Model, Demonstration of
Developing Orthogonal Design, Conjoint Design using XLSTAT, Demonstration of
Conjoint Data and Analysis in XLSTAT, Market Share Calculation of the New Product
19. Analysis of Consumer Behaviour: Importance of Consumer Behaviour Analysis, Factors
Affecting Consumer Behaviour, Customer Research using Factor Analysis, Basic
Concepts of Factor Analysis, Principle Component Factor Analysis, Factor Analysis
Demonstration, Factor Rotation, Demonstration of Factor rotation, Old Data to New
Data, Demonstration of creating New Data from Old Data, Application of Analytics in
Market Segmentation and Effective Targeting, Segmentation using Cluster Analysis,
Outliers and Cluster Selection, Hierarchical Cluster Analysis with SPSS, K-mean Cluster
Analysis in SPSS, Validation of Cluster Analysis Solution, Profiling of Customer
Segments using Demographic and Socio-economic Variables
20. Digital Analytics: Tools and Techniques: Web Analytics and its Application in Product
Management, Importance of Web Analytics Tool, A/B testing, A/B Testing – Demo,
Customer Basket Analysis, Customer Basket Analysis – Demo, Customer Lifetime Value
Analysis
21. Applying Analytics in Marketing: Analytics for Recommendation - Collaborative Filtering,
Cosine based Collaborative Filtering, Excel Demonstration Collaborative Filtering, Using
Analytics for Product Positioning, Perceptual Mapping, Perceptual Mapping Demo in
Excel, Qualitative and Quantitative Analytics, Presenting Analytics Report
22. Project
23. Product Development Process: Traditional Product Development Processes, Waterfall
Model of Software Development, Modern Product Development Processes, Traditional
and Modern Processes: Comparison, Product Development in B2B and B2C Industries
24. Understanding Agile and Lean Development: History of Lean and Lean Thinking, Facets
of Lean Product Development, Lean Metrics, Cycle Time and Flow Time, Agile Product
Development, Lean versus Agile, Agile Methodologies
25. An Illustration of How Microsoft Practices Agile: History of Product Development
Processes, Introduction to Scrum Framework, Scrum Team, Scrum Events, Scrum
Artefacts, Scrum Illustration in Microsoft, Case Study: Turtle Limited
26. Design Thinking Process in Product Development: What Is Design Thinking? Stages of
Design Thinking Process, Applying Design Thinking to Product Management Customer
Inputs: Discussions and Interviews, User Observation, Focus Group Discussions,
Facilitated Workshops, Translating Observations and Feedback, Idea Generation,
Development and Selection, Idea Prioritisation, Prototyping of Ideas, Case Study:
ideaForge - The Mechanical Charger
27. Innovative Communication in Design Thinking: Application of Innovation in Design
Thinking, Communication through Storytelling: Messaging and Persuasion, Other
Aspects of Storytelling, Communication through Visualisation, Thinking Like a Designer,
Case Study: SoaPen
28. Product Prototyping: What Is and Is Not Prototyping, Need for Prototyping in Product
Management, Fidelity for Prototypes, Low-Fidelity Prototyping, Mid-Fidelity Prototyping,
High-Fidelity Prototyping, Low, Mid and High-Fidelity Prototyping: Comparison,
Dimensions of Fidelity
29. Product Road mapping and Prioritisation: Product Road mapping, Product Roadmaps in
Product Management, Key Elements in Product Road mapping, Building a Product
Roadmap, Prioritisation of Features in a Product Roadmap, RoI Scorecard and MoSCoW,
Importance of Product Roadmap in Agile Product Management
30. Leading Product Development: Product leadership and its importance, Qualities of an
effective product leader, Setting up a product development team.
31. Project
32. Capstone Project for Hands on experience
• PROJECT 1: The first project of the programme is scheduled after the 10th module. The
open-ended project shall cover auditing a product strategy for potential weakness.
• PROJECT 2: The second project of the programme is scheduled after the 21st module.
The open-ended project shall cover proposing the solutions to identified issues.
• PROJECT 3: The third project of the programme is scheduled after the 30th module. The
open-ended project shall cover implementing the findings of analytics in decision
making for product manager.
• The capstone project will provide participants with an opportunity to integrate their
theoretical and practical understanding of Product Management and explore ways to
apply their learnings in a real-world competitive business scenario.
Tools Covered:
1. Framer: For designing and publishing real responsive websites.
2. Asana: Plan and manage all your team's work from start to end.
3. Balsamiq: Generate digital sketches of your idea or concept.
4. Mixpanel: Build custom reports and measure user engagement and retention.
5. XLSTAT by Addinsoft: Analyze, customize, and share results within Microsoft Excel.
6. Google Analytics: Track goal completions, discover patterns and trends in user
engagement.
7. Other Essential tools: Excel, Jira
Case Studies:
Product strategy case studies:
1. Edible Agro Products Lmtd: Bringing innovation and technology to less educated target
audience.
2. ideaForge: The role that channel participants play in the acceptance and distribution of
novel and socially innovative products.
3. Indraprastha Cold Storage: The Value-added case presents the strategic and managerial
challenge faced as the company expands and develops.
4. Orchid Ecotel: The Value-added case presents the strategic and managerial challenge
faced as the company expands and develops.
5. Linc Pen: The case discusses new product development for targeting the premium target
audience.
6. Spencer Retail: The case explore the introduction of the private label and change in
store format for business expansion.
7. Switz Foods: The case study explores the opportunity for brand extension or market
stretch or both.
8. UTV and Disney: Case study discussion on strategic alliance for global expansion and
increasing the market share.
9. WOW Momo: A case study on becoming a leading multinational company with a fast
food along with international expansion.
ISB Modules: Syllabus each comma (,) Means next topic in each section.
1. Product Development and Management: Key Concepts and Principles: Linking
Innovation, Product and Growth Strategy, Mindset for Successful Product and Brand
Manager, Evolution of Product Management Product Concept and Key Drivers, product
Lifecycle, Layout a Framework /Roadmap for Rest of the Programme
2. Product Development Process: Design Thinking and Product Development Process,
Customer Needs and Behaviour, Role of Marketing in the Product Development Process,
Creating Superior Value for Customers
3. Market Structure Analysis and Opportunity Identification: Market Definition and
Potential Assessment, User Persona and Journey Mapping, Segmentation and Targeting
4. Competitive Positioning and its Role in Product Design: Competitor Mapping and
Analysis, Importance of Positioning Strategy, How to Position for Market Advantage, and
How to Create Disruptive Positioning Strategies, Positioning for Market Advantage,
Understanding Disruptive Positioning, Communication
5. The Product Development Process; A/B and A/A testing, MVP and Growth Hacking: The
Product Development Process Revisited: When should you Expedite the Process and
How? Understanding the Framework of Opportunity Cost and Development Risk,
Understanding Product Market Fit and Product Company Fit, Experimentation for
Product Validation, A/B Testing and A/A Testing, Understanding Minimum Viable Product
and Growth Hacking
6. Concept Development and Testing: Concept Testing, Defining Research Objective, How
Digital Technologies are Changing New Product Development Due to the Long Tail
Effect, Market Potential Assessment and Sales Forecasting
7. Understanding Consumer Preferences: Kano Analysis, Factor Analysis, Paired
Comparison and Max Diff
8. Product Solution Design: Conjoint Analysis, Designing a Conjoint Survey, Preference
Assessment, Simulation and Market Share Estimation
9. Willingness to Pay and Price Setting: Common Pricing Approaches, Measuring WTP,
Setting the Pricing Level, Role of Cost
10. Product Positioning and Branding: Innovating Beyond the Product, Building Brands -
Brand Ladder and Brand Health, Consumer and B2B and B2C, Customer Equity vs.
Brand Equity, Role of Marketing and Brand Strategy, Why Brands matter: Pricing Power
11. Managing Distribution and Pricing: Managing Pro tability, Managing Distribution
Relationships, Price Position Against Distributor's Private Labels, Managing Trade
Incentives and Discounts, Role of Brands in eCommerce, Pricing Solutions, Dynamic
Pricing, Product Platforms
12. Managing Product Performance and Metrics: AARRR Framework for Product
Performance, ROMI - Return on Marketing Investments, Fine-Tuning Strategy Across
Geographical Product-Markets, Strategic Metrics (Growth and Resilience)
13. Prioritisation: Story Mapping, Opportunity Scoring, Cost of Delay, Product Backlog and
Product Roadmap, Requirements, Backlog Prioritiser, The Moscow Method, Product
Tree, Buy A Feature
14. Project Management, Product Concept Generation, Selection and Architecture:
Concept Generation and Selection, Product Design and Architecture
15. Prototyping and Testing: Principles of Prototyping and User Experience, Wireframing and
Prototyping Models, Testing and Troubleshooting
16. Business Models for Digital Products: Definition and Importance of Business Models
and How to Choose the Right Business Model, Freemium, Software as A Service (SaaS),
And Marketplace Models
17. Managing Digital Products: Manage, Launch, and Monetise Digital & SAAS Products,
SaaS Marketing Analytics, Social Media Tools and Techniques
18. Agile Product Development: Principles Of Agile Development, Agile Methodologies
(Scrum, Kanban, Etc.), Scrum/Agile Team Structures, Scaled Agile Framework, 3Cs in
User Stories (Card, Conversation, and Con rma- tion)
19. Product Marketing: Digital/Growth Marketing, Content Marketing, Marketing
Operations and Automation, Fundamentals Of Storytelling, How To Give E ective
Product Presentations and Demos?
20. Financial Analysis for Product Managers: Economics Of a SaaS Business (CLV, CAC,
MRR, MRR Expansion, Churn), Net Present Value (NPV), Internal Rate of Return (IRR),
and Product Pro tability
21. DSMLAI And Analytics for Product Managers: Model Evaluation Metrics, Ways Of
Identifying Biases to Avoid Analytical Errors, Google Analytics, Types Of Analytics—
Descriptive, Predictive and Prescriptive, AI/ML Platforms and Tools
22. Growth Techniques: Customer Development, Market Development, Demand Expansion,
Product Line Extensions, Product Line Pruning and Product Sunsetting
23. Capstone Project
Henry Harvin CPMP Course Curriculum:
Module 1: Introduction to Product Management • About Product Management • Roles and
responsibilities of product manager • Identifying Customers • Teams involved in Product
management (Sales, Support, Accounts/Finance, project manager, management)
Module 2: Transition from Project to Product Management • Brief study of Project Management
• Different tools used in Project Management (Brief illustrations of major tools) • Necessity and
Advantages of transforming from a Project Management to a Product Management Based
Organization/Industry with Company Practiced examples. • Step by Step Transition from Project
Management to Product Management (Industry based implementation process) • How digital
technologies are changing new product development due to the Long Tail Effect • Measuring
success of the effective implementation of Product Management • Growth, Engagement &
Monetising - Acquisition, Activation, Retention, Engagement & Growth Strategies, Pricing
Models & Monetisation, Creating Growth Loops
Module 3: The Product Development Process • Product Life Cycle • Methods and PMs • Agile
and Product Management • Design Thinking and the Product Manager • Managing Habits:
Trigger & Action, Variable Reward, and Investment • Prototyping for Product Managers - Sketch,
Wireframe, Interactive Prototypes, Building B2B Product Demos • Market Research-
Environmental, Competitor, Business Model Canvas, Market Sizing • User Research- Qualitative
& Quantitative Research Methods, Research Interviews & Surveys, Client Requirement
Gathering
Module 4: Exploring a New Product Idea • Understanding the framework of opportunity cost and
development risk • Understanding Product Market Fit and Product Company Fit •
Understanding Minimum Viable Product and Growth Hacking • ROMI - Return on Marketing
Investments • Fine -Tuning Strategy Across Geographical Product-Markets
Module 7: Driving Product Execution • Product Pricing Strategy • Business Model Design •
Product Marketing Strategy • Product Launch Strategy • Product Analytics- using Google
Analytics • Product Innovation Project
Module 8: Product Planning and Marketing • Agile VS Waterfall, Scrum Roles & Artefacts,
Product Roadmaps • Product Vision, Success Metrics, Product Marketing & Messaging, Product
Launch
Live Projects Live Projects are carried out during the training tenure to develop experiential
learning for the participants. This helps in a better understanding of the concepts and gain in-
depth practical insight.
Unique Pedagogy Uses a mix of techniques aligned to our unique G.C.A.O. pedagogy. This
enables participants to derive focused-action-oriented outcomes from the training.
End-to-End Engagement Participants will be engaged throughout the training through reverse
presentations, group activities, brainstorming sessions, and hands-on experience over both
statistical and non-statistical tools. Idea is to focus on value creation.
MODULE 3 Project Initiation Understanding Organisation Culture and Structure for Project
Management Stakeholder analysis and Stakeholder Register Project Proposal Project Feasibility
Project Charter
MODULE 4 Project Planning (Scope and Schedule Planning) Introduction to Project Planning -
Scope and Scheduling Requirements Gathering Creating Use Cases Decomposing Project Work
(Work Breakdown Structure) Activity Sequencing Schedule Planning Estimation Methods and
Gantt Chart Critical Path Method: Forward Pass, Backward Pass, Float
MODULE 5 Project Planning (Risk Planning) Introduction to Project Planning (Risk Planning) Risk
Planning in Scheduling: Programme Evaluation and Review Technique (three-point estimation)
Triangular Distribution and Risk Planning using Simulation Risk Analysis Plan Risk Responses
MODULE 7 Project Execution Introduction to Project Execution Project Fast Tracking Project
Crashing
MODULE 8 Project Monitoring, Control and Closure Introduction to Project Monitoring, Control
and Closure Earned Value Management Project Communications Management Conflict
Management in Projects Change Management in Projects Project Closure
MODULE 12 Optional Module on PMP Certification Training granting 35 PDU Lesson 1: Creating
a High-Performing Team Lesson 2: Starting the Project Lesson 3: Doing the Work Lesson 4:
Keeping the Team on Track Lesson 5: Keeping he Business in Mind Appendix A: Mapping Course
Content to the Project Management Professional (PMP) Examination Content Outline.
Final Goals:
Learn the basics of PM!
Understand why majority of the products fail.
Learn to ideate a new product using various Product Frameworks
Learn to define and understand your key audience and most appropriate route to market.
Understand consumer behaviour and engagement patterns with the help of Data analytics.
Learn Product Life Cycle along with road mapping and prioritizing.
Learn to design business model.
Understanding your value proposition in the context of your users.
Learning critical thinking, system thinking frameworks to make complex decisions.
Soft skills development with growth mindset,
Learn tools like Jira, Google Analytics which PM used in day-to-day life.
Projects from ISB so change companies to not seem copy:)
2. User Research & Translating it to Product Design Paytm is looking to launch a new
loyalty programme product which will help them convert existing users into power users.
By working on this project, you will learn the first step of building a great product –
Effective User Research. Use those insights to turn them into a wireframe/low-fidelity
mock-up and collaborate with designers better for the final product design.
3. Understanding Key Metrics via Product Analytics: Swiggy recently launched a product to
offer home-like meals aimed at increasing daily food ordering. This is targeted towards
professionals who don’t have time to cook. By working on this project, you will learn
what are the key metrics involved in building a product and how to track them. Then use
that data to build better products which will guide your instincts and product sense.
4. Setting the Right Vision & Strategy for Products: Meta started its focus to work on AR/VR
products with a bet that it’s the platform of the future. As a Product Manager for its
upcoming device (Meta Quest 3) that will focus on these technologies and target the
mass market, design a vision & strategy document for this product. This document will
be used by all stakeholders to understand how the product will shape up & impact
customers. Students learn how to draft vision and strategy for new products and
launches. This allows Product Managers to prioritise better, align stakeholders and be
agile with strategy to build successful products.
Microsoft
5. Iterating & Optimising Existing Products for Success: Microsoft Teams was launched in
2017 as a competitor to workspace communications tool Slack. It then expanded its
capabilities to include video conferencing when the pandemic hit in 2021. It’s part of the
Microsoft 365 suite and is constantly positioned to meet the needs of working
professionals. Create a sprint plan for the next quarter which will focus on the next big
feature that Microsoft Teams should work on. Students learn a key aspect of product
development - to iterate and optimise existing products. It’ll ensure they’re constantly
making their products better to suit customer needs.
Take case studies from, Airbnb, Ford, Dropbox, LinkedIn, Monday.com, Tinder, Unsplash, and
Groupon.