VIJAY KUMAR

indeliblevijay@yahoo.co.in

SEEKING OPERATIONAL OR MANAGEMENT/ADMINISTRATION LEVEL ASSIGNMENTS

A dynamic professional with nearly 14+ years of rich experience in administrative, operations, Safety planning’s.
In-depth experience in supervision, employee development, inventory control, receiving, vendor relations and strategic
planning in Retail and Warehouse segment. Excellent interpersonal skills and team player with the ability to work at all
levels of an organization utilizing troubleshooting skills for problem resolution and contributing to organizational
objectives. Looking for a suitable challenging position where there is a continuous learning and proficiency
integrated with management skills, where teamwork, leadership qualities, decision making skills and career
growth in-line with organizational goals..

P R O F E S S I O N A L P R O F I L E
 Specializes in scheduling and prioritizing Work Flow and Direction, Staff Development, On Job Trainings, Team
Building and Motivation, Accounts Receivable.
 Adept at advancing organizational productivity and increasing revenue through quality control, cost reductions, and
operational streamlining.
 Recognized ability for establishing direction through decisive decision-making and troubleshooting, and following
through by executing problem-solving measures.
 Utilizes FIFO First in First Out throughout the operation on all products ensuring that the products are arranged by
expiration dates in storage.
 Assure compliance with company policies and procedures.
 Comprehensive supervisory experience overseeing all service operations ensuring compliance with store safety codes
while adhering to SOP.
 Experienced in implementing SOP requirements and monitoring employee performance.

 Key strengths include:

Strategic Planning—contributes to the overall success of projects by seeing the bigger picture and knowing how to
break deliverables down into manageable tasks.
Project Management—skilled in setting priorities, establishing timelines, and finding solutions to issues before
becoming problematic.
Strong Communication Skills—combines an approachable management style and in-depth knowledge of
methodologies that instills confidence in others to get the job done on schedule and on budget.
Effective Team Leadership—employs patience and perseverance, adapting to cultural differences and maximizing
team contributions.
Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and
interests; learning and motivation; psychological research methods; and the assessment and treatment of
behavioral and affective disorders.

Personal and Confidential

 2

C O R E C O M P E T E N C I E S
 Administration
 Continuous Process Improvement  Trainings
 Distribution Management  Shipping and Receiving
 Inventory Control Processes  Standards / Procedures Compliance
 English,Hindi,Punjabi,Dogri  Logistics and Fleet management
Read/Write/Speak  Warehousing
 MS Office Suite  Fire Training
 Operations
 Quality Assurance

E D U C A T I O N A L Q U A L I F I C A T I O N
 Matric from Punjab School Education Board  Bachelor of Computer Applications form
(1999) Punjab Technical University (2004)
 Senior Secondary Education from PSEB
(2001)

P R O F E S S I O N A L E X P E R I E N C E

 ADITYA BIRLA RETAIL – more. for you

ASSISTANT STORE MANAGER (Dec 2007 –Jul 09)

 To ensure that the shrink results are in line with company targets. To take Initial steps to minimize the shrinkage
perpetual inventory, Surprise Checking and cycle count.
 Damages, empty wrappers & Expiry Control, Process enhancements, Customer Service, Cost Control.
 Leading the operations for the store in loss prevention, marketing, visual merchandising, maintenance,
administration, training and achieving sales target for the stores.

 Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability

 Meeting sales goals by training, motivating, mentoring and providing feedback to store staff

Personal and Confidential

 3

 Ensuring high levels of customers satisfaction through excellent service

 Recruit and hire staff for the store to meet the needs of customers
 Complete schedules and assign duties and responsibilities to the strength of 16 Floor associates and 2 Leaders.
 Train new employees and provide continuing education and training to current employees.
 Track and implement financial quotas for the store and staff based on the stated financial goals of the business.
 Manage store inventory and ensure completions of cycle count.
 Maintain an accurate stock PLANOGRAM, shelf tickets, and promotions labels to ensure maximum “on sale.”
 To ensure that the department consistently achieves its sales targets.
 To maintain replenishment process through the day with FIFO, LIFO, Facing, Fronting of stock and laser beam.
 Maintain customer Loyalty data base and follow up to enhance sale and continuously work on catchment.
.

RELIANCE RETAIL- VALUE FORMAT

ASSISTANT STORE MANAGER (Jul’09 –Dec 10)

 Managing and training team of 20 floor associates, 2 Supervisors and 1 C&A

 Leading the operations for the store in loss prevention, marketing, visual merchandising, maintenance,
administration, training and achieving sales target for the stores.
 Maintain an accurate stock PLANOGRAM, shelf tickets, and promotions labels to ensure maximum “on sale.”
 To ensure that the department consistently achieves its sales targets.
 To maintain replenishment process through the day with FIFO, LIFO, Facing, Fronting of stock

 Recruit and hire staff for the store to meet the needs of customers
 Train new employees and provide continuing education and training to current employees.
 To coach the team to adhere to all the store routine.
 Maintain customer Loyalty data base and follow up to enhance sale.
 To ensure that the shrink results are in line with company targets. To take Initial steps to minimize the shrinkage
perpetual inventory, Surprise Checking and cycle count.

Personal and Confidential

 4

ATTAR LOGISTICS (Depot Manager, Logistic Manager)

LG Electronics, Dabur India Ltd (Dec 10 –Mar 2018)

 Observing a high level of housekeeping and hygiene across the depot.

 Department's day-to-day functions as well as supervising and supporting staff.
 Overseeing receiving, warehousing, and distribution operations.
 Implementing operational policies and procedures.
 Implementing and overseeing security operations.
 Ensuring effective and safe use of warehouse equipment.
 Ensuring the safety of staff.
 Motivating and disciplining staff.
 Supports operations by supervising staff; planning, organizing, and implementing administrative systems.
 Recommend optimal transportation modes, routing, equipment or frequency.
 Negotiate transportation rates or services.
 Coordinate with customer or suppliers to improve efficiency, speed or quality of transportation service.
 Ensure to log GR in the system and raise discrepancy note if any.
 Follow-up with transporter as well as with vendor regarding criticality/urgency of material.
 To ensure perpetual Inventory on daily basis.
 Responsible for fleet management and cost controlling with better liaising.
 Making sure common corridors and fire escapes should always be kept clear to ensure that they are not blocked
any time
 Reporting any defect in any part of the premises found during patrols should be recorded in daily patrol to get
rectify with in time.

WALMART INDIA PVT. LTD.

TEAM LEADER – BUSINESS SUPPORT / NIGHT OPERATIONS (March 2018 to till
date)
Key Functional Areas:
 Handle all sales BDA orders and online orders, Handover all invoiced stock to 3pl vendor for prompt delivery.
 Handle the team of 2 ATL and 21 associates for execution of task.
 Co-ordinate with floor team and sales team for achieving sales target and delivery target.

Personal and Confidential

 5
 Monitoring business support activities for packaging, shortage and cash on delivery invoices.

 To ensure department compliance audit score more than 90% and also green in mystery audit.
 Responsible to keep staff motivated and taught according to new standards to get maximum productivity.
 Use the appropriate software to keep track of inventory losses and/or shrinkage
 Suggest new operational strategies to improve store's performance and productivity
 Work with store security guard to investigate any suspicious activity
 Monitoring team for the order fulfillment and assurance the delivery within D-2.
 To ensure that vehicles are routed optimally so that maximum vehicle rotation occurs.
 To ensure all orders should process through FAREYE only.
 Attend to all complaints members and vendors.
 Ensuring smooth checkout and freebie distribution for the members also following 3M process at the time
Of refund and exchange.
 Training and development of team for identifying fake notes, long/short and billing processes.
 Validating business licenses for the enrollment process and educating the team members for Following integrity
In quality check of legal documents.
 Ensuring department compliance audit score more than 90% and also green in mystery audit.
 Following way of working practices (1 to 1 Meeting and Pulse meeting) for manpower motivation and ensuring
More than 90% score in AES. Always given constructive feedback to the manpower for continuous improvement.
 Assisting in achieving the department’s maximum profitability and overall success by controlling cost and quality
Of service along with Private label selling on cash till.
 Ensuring smooth checkout and freebie distribution for the members and vendors along with smooth returns.
 Training and development of team for identifying fake notes, long/short and billing processes.

P E R S O N A L I N F O R M A T I O N S

Name : Vijay Kumar

Address : 9- Mann Singh Nagar, Street No. 1, Near OBC Bank, Jalandhar City.
Himachal Pradesh, India-144009

D.O.B. : 7th -June-1984

Passport No. : V3460824 / Expire Date 22-Nov-2031

Mobile No. : 0091-9815868366

Personal and Confidential

 6

Skype : Vijay Kumar (VIJAY KUMAR)

Personal and Confidential