Policy Handbook for Employees

1
Policy Handbook
for Employees
1
Review & Approval
Sr. No Approved By Designation Signature
1 Rajesh Sharma CMD
Sr. No Reviewed By Designation Signature
1 N M Ranadive EVP – Finance
2 Harminder Mohan Bareja SVP – HR & Admin.
3 Srinibas Patnaik VP – HR & Admin.
Sr. No Prepared By Designation Signature
1 Ajit Joshi DGM – HR & Admin.
2 Manoj Pillai Sr. Manager HR
3
Version Control
Version No. Summary of changes (in brief) Date of Release Approved by
Collation of various policies and Rajesh Sharma

1.0 revision of existing policies being 1st January 2020 N. M. Ranadive
mentioned in the document Harminder Mohan Bareja
4
Table of Contents
Preface 06
Foreword 07
Talent Management
Grading Structure 08
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Abiding by Rules
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Mobility
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5
Preface
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as applicable for the organization.
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company’s sole discretion.
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6
Foreword
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meaningful experience for you.
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for their candid feedback that helped in shaping this handbook.
Special thanks to the Corporate Communications team for their support in designing the handbook.
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Harminder Mohan Bareja

Senior Vice President – Human Resources and Administration
7
Grading Structure
Cadre Grade Description
P President
EVP Executive Vice President

Top Management
SVP Sr. Vice President
VP Vice President
AVP Associate Vice President
Senior Management .o* General Manager

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.o**
Dy. General Manager
.o*** Sr. Manager
.o*7 Manager
Middle Management
M–V Manager
.o7* Dy. Manager
.o7** Sr. Executive
.o7*** Executive
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Junior Management .o9 0GmDFS
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8
Abiding by Rules
XWorking Hours/Weekly Offs/Working Days
XEmployee Identification
XDress Code
XEmployee Separation
XUsage of Personal Mobile Phones
XEqual Employment Opportunity Policy

Abiding by Rules
Working Hours/Weekly Offs/Working Days
Objective
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Applicability
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Guidelines
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the Full & Final settlement process.
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Timings
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Outdoor Policy
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11
Abiding by Rules
Working Hours/Weekly Offs/Working Days
Weekly Off
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Leaves Deduction
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12
Abiding by Rules
Employee Identification
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badges.
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Human Resources.
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13
Abiding by Rules
Dress Code
Objective
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Applicability
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General
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interactions.
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as applicable.
Casual Attire Day (CAD)

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14
Abiding by Rules
Employee Separation
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the concerned employee.
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1. Separation Clearance Form
2. Declaration Form
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Kindly note the following:

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be done.
15
Abiding by Rules
Usage of Personal Mobile Phones
Objective
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Applicability
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General
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person.
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16
Abiding by Rules
Equal Employment Opportunity Policy
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Department has overall responsibility to ensure that there is no violation of the objectives of this policy.
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17
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XCompensation & Benefits
XSite Allowance
XEmployee Cooperative Credit Society
XMobile Phone

Monetary Benefits
Compensation & Benefits
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1. Flexi Pay Components

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is created in form of pension on your retirement.
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even after retirement.
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2. Medical Insurance for self and family
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deduction during the year.
"EFEJDBUFEIFMQEFTLGSPN51"JTBWBJMBCMFBOEFNQMPZFFBXBSFOFTTTFTTJPOTBSFDPOEVDUFEBUUIFTUBSUPG
the policy year.
21
Monetary Benefits
Compensation & Benefits
3. Discounted Medical Health Check-up

&NQMPZFFT DBO BWBJM EJTDPVOUFE IFBMUI DIFDL VQ GPS UIFNTFMWFT BT XFMM BT UIFJS GBNJMZ NFNCFST UISPVHI
BVUIPSJ[FEQSPWJEFSTBUEJTDPVOUFESBUFT1MFBTFDPOUBDU)3POGVSUIFSQSPDFTTPSEFUBJMT&NQMPZFFTXIPBSF
FMJHJCMFVOEFSIFBMUIDIFDLVQTDIFNFPGUIFDPNQBOZNBZQMFBTFSFGFSUPUIFQPMJDZPOUIFTBNF
&NQMPZFFTXJMMOFFEUPDBSSZUIFJS*%BOEBVUIPSJ[BUJPOFNBJMGSPNUIFTFSWJDFQSPWJEFSUPPCUBJOUIFCFOFmUBU
the test centre.
4. Group Personal Accident (GPA)

*OBOFWFOUXIFSFBOFNQMPZFFTVGGFSTBOPOKPCBDDJEFOUSFTVMUJOHJOTFSJPVTDPOTFRVFODFTFJUIFSJOUFSNTPG
JOKVSZPSCPEJMZIBSNUIFSFCZOPUBCMFUPXPSLFJUIFSQFSNBOFOUMZPSUFNQPSBSJMZ UIFFNQMPZFFXJMMHFUDPWFSFE
under GPA. For detailed understanding please contact your local HR representative
5. Group Health Shield

&NQMPZFFTDBOPQUGPSWPMVOUBSZDPWFSGPSDBODFSBOEDBSEJBDJGUIFZXJTIUPCZPCUBJOJOHUIJTBEEJUJPOBMDPWFS
at applicable discounted rates as provided from time to time.
6. Marriage Gift
&NQMPZFFTHFUUJOHNBSSJFEXIJMFJOTFSWJDFBOEIBWJOHDPNQMFUFEUIFJSmSTUZFBSPGTFSWJDFXJMMCFFOUJUMFEUP
B NBSSJBHF HJGU PG 3T GSPN UIF PSHBOJ[BUJPO &NQMPZFFT OFFE UP BQQMZ GPS UIF TBNF BOE TVCNJU UIF
marriage card to the HR to claiming the same.
4UBUVUPSZCFOFmUTVOEFS1' &4*$ HSBUVJUZ QBZNFOUPGCPOVTFUDXJMMCFBQQMJDBCMFBTQFSMBXBOEFMJHJCJMJUZ
22
Monetary Benefits
Site Allowance
Objective
5PFODPVSBHFFNQMPZFFTXPSLJOHBUQSPKFDUTJUFTUPNFFUBEEJUJPOBMFYQFOTFTJODVSSFECZFNQMPZFFTPO
sites.
Applicability
Employees based at project sites
Guidelines
5IFTJUFBMMPXBODFBTBQQMJDBCMFGPSWBSJPVTHSBEFTXIJMFZPVBSFQSFTFOUBUTJUFBSFBTVOEFS
Grades Amount in Rs/month
.7***"CPWF
.*9#FMPX
2. Employees should be based at site to claim the same every month.
*OFWFOUPGUSBOTGFSPGFNQMPZFFGSPNQSPKFDUTJUFUPBMPDBUJPOPUIFSUIBOQSPKFDUTJUFTPSJODBTFPGQSPKFDU
DMPTVSF UIFBMMPXBODFXJMMOPMPOHFSCFQBZBCMF
&NQMPZFFTPOBQQSPWFEMFBWFTXJMMCFFMJHJCMFUPDMBJNUIFBNPVOUGPSUIFEBZTOPUQSFTFOU&NQMPZFFT
SFNBJOJOH BCTFOUVOBVUIPSJ[FE MFBWFTMFBWJOH TJUF XJUIPVU QSJPS BQQSPWBM XJMM OPU CF BCMF UP DMBJN UIF
BMMPXBODF
%BZTPOXIJDIUIFFNQMPZFFJTPOUPVSPSUSBJOJOHBTNBOEBUFECZUIFPSHBOJ[BUJPOXPVMECFDPVOUFEBT
FMJHJCMFGPSHFUUJOHUIFTJUFBMMPXBODF
23
Monetary Benefits
Employee Cooperative Credit Society*
Objective
5PBTTJTUFNQMPZFFTJOPCUBJOJOHMPBOT
Terms and Conditions

5PBWBJMUIFMPBOGSPNUIJTTPDJFUZ FNQMPZFFTNBZQMFBTFOPUFUIFUFSNTBOEDPOEJUJPOTNFOUJPOFECFMPX
1. Process
B $POmSNFE&NQMPZFFTJOUFSFTUFEJOUIFNFNCFSTIJQTIPVMEmMMUIFBQQMJDBUJPOGPSNBOETVCNJUJUUPUIF
*&*$SFEJUTPDJFUZPGmDF
C "NJOJNVNBNPVOUPG3TQFSNPOUIXPVMECFEFEVDUFEBTDPOUSJCVUJPOGSPNUIFFNQMPZFFT
TBMBSZUPXBSETNFNCFSTIJQGFFT
2. Criteria for Obtaining Loan
B 0OMZDPOmSNFEFNQMPZFFTBSFFMJHJCMFGPSNFNCFSTIJQXJUIUIFTPDJFUZ
C "NFNCFSTIPVMEIBWFDPNQMFUFEBUMFBTUPOFZFBSXJUIUIFTPDJFUZBOEBUMFBTUUXPZFBSTPGTFSWJDF
XJUIUIFPSHBOJ[BUJPOUPPCUBJOBNFEJVNUFSNMPBO 3T
D 5IF NJOJNVN JOTUBMNFOU PG MPOH MPBO SFDPWFSZ GPS NFEJVN UFSN MPBO JT JOTUBMNFOUT QB
interest rate on reducing balance.
E -PBOTBODUJPOFEXJMMCFPOmSTUDPNFmSTUTFSWFCBTJTo1FOEJOHBQQMJDBUJPOTXJMMCFDPOTJEFSFEJOUIF
GPMMPXJOHNPOUIPOQSJPSJUZ
3. Short Term Loan
B "NFNCFSDBOBWBJMBTIPSUUFSNMPBOPGNBYJNVN3T UXJDFBZFBS
C 5IFSFDPWFSZJOTUBMNFOUGPSTIPSUUFSNMPBOJT3TQFSNPOUIBUJOUFSFTUSBUF
4. Loan Application for New Members
B /FXMZ KPJOFE NFNCFST XIP DPOUSJCVUF MBSHF TIBSF GPS BWBJMJOH MPBO XJUIJO B ZFBS BOE TVCTFRVFOUMZ
SFEVDFUIFJSTIBSFUPNJOJNVN XJMMIBWFUPDPOUSJCVUFPGUIFTIBSFDPOUSJCVUJPOGPSBQFSJPEPG
months before availing the loan.
5. Dividend
B %JWJEFOEPOUIFTIBSFBNPVOUIFMECZUIFJOEJWJEVBMXJMMCFEFDJEFECZUIFDPNQBOZPOUIFCBTJTPG
QSPmU
*Only for employees based out of Mumbai location
24
Monetary Benefits
Mobile Phone
Objective
5PGBDJMJUBUFPGmDJBMDPNNVOJDBUJPOUISPVHIQSPWJTJPOJOHPGNPCJMFJOTUSVNFOUBOECJMMJOHPGDBMMT
Coverage
"MMDPOmSNFEFNQMPZFFT
Exclusion
Employees on probation and trainees.
General
&NQMPZFFTDBOQVSDIBTFPOUIFCBTJTPGKPCSFRVJSFNFOUBOEDMBJNNPCJMFQIPOFXPSUIBTQFSUIFGPMMPXJOH
UBCMF
Cadre Value in Rs.
Middle Management
Senior Management
5PQ.BOBHFNFOU
&NQMPZFFTXJMMOFFEUPPCUBJOSFJNCVSTFNFOUPODFQVSDIBTFE0ODFUIFNPCJMFJOTUSVNFOUJTQVSDIBTFE
the employees cannot purchase another instrument for next three years from the date of claim of
reimbursement.
*OFWFOUPGFNQMPZFFTSFTJHOJOHGSPNTFSWJDFUIFSFJNCVSTFEBNPVOUXJMMCFSFDPWFSFEBTGPMMPXJOH
Resignation Recovery Quantum
6QUPZFBSGSPNEBUFPGDMBJNPGSFJNCVSTFNFOU
#FUXFFOoZFBST
#FUXFFOZFBST
Beyond 3 years /*-
4. Handset reimbursement needs to be approved by Head of Department and Administration Department

POMZ*UJTBEWJTBCMFUPHFUUIF)0%BQQSPWBMQSJPSUPQSPDVSJOHUIFIBOETFU
*OFWFOUPGMPTTPSEBNBHFUPUIFIBOETFUOPSFQMBDFNFOUSFJNCVSTFNFOUXJMMCFFOUFSUBJOFEPSQSPWJEFE
3FTQPOTJCJMJUZPGJOTVSJOHUIFIBOETFUXJMMMJFXJUIUIFFNQMPZFF
5IFIBOETFUQVSDIBTFETIPVMECFVTFECZUIFFNQMPZFFIJNTFMGIFSTFMG
$PNQBOZXJMMOPUCFBSBOZBODJMMBSZTFSWJDJOHDPTUSFQBJSJOHDPTUFUD
.PCJMFJOTUSVNFOUTXJMMOPUCFBDDFQUFECZUIFPSHBOJTBUJPOJOMJFVPGSFDPWFSJFT VOEFSBOZDJSDVNTUBODFT
25
Monetary Benefits
Mobile Phone
Mobile bills reimbursement

5IFGPMMPXJOHMJNJUTXJMMCFBQQMJDBCMFGPSSFJNCVSTFNFOUUPXBSETNPCJMFQIPOFCJMMT
Grades Amount (Rs/Month)
AVP & Above
M5 till M1
.BOECFMPX
Note
t "TUIJTJTVOEFSSFJNCVSTFNFOU NPCJMFCJMMT POFNQMPZFFTOBNF OFFEUPCFTVCNJUUFEXIJMFDMBJNJOHUIF
TBNF5IFDMBJNTOFFEUPCFBQQSPWFECZ)FBEPG%FQBSUNFOU
t "QQMJDBCMFPOMZPOQPTUQBJEDPOOFDUJPOT/PQSFQBJEDPOOFDUJPOXJMMCFFOUFSUBJOFEGPSSFJNCVSTFNFOU
26
8PSL-JGF&GGFDUJWFOFTT
XLeaves
XHoliday Homes
XGuest House
XAnnual Health Check-up
XLeave Travel Assistance
27
Work Life Effectiveness
Leaves
Philosophy
&WFOUTJOPOFTMJGFEPOPUPDDVSJOQSFEJDUBCMFNBOOFS5PDBUFSUPTVDITPNFUJNFTVOGPSFTFFOFYJHFODJFT
QMBOOFETDFOBSJPT TQFOEJOHUJNFXJUIGBNJMZPSTJNQMZCFJOHQSFTFOUXIFSFJUNBUUFST WBSJPVTUZQFTPGMFBWFT
BSFQSPWJEFE*UJTBMTPPVSFOEFBWPVSUPFOTVSFUIBUXFNFFUTUBUVUPSZSFRVJSFNFOUTBOEDBUFSUPFNQMPZFFT
OFFETXJUIDIBOHJOHUJNFT
Leave calculation
1st January – 31st December.
Leave Types JODMVEJOH&OUJUMFNFOUT"DDSVBM*ODMVTJPOT&YDMVTJPOT&ODBTINFOU

1. Casual Leave
/VNCFSPG-FBWFT 4FWFO8JMMCFQSPSBUFEGSPN%BUFPG+PJOJOH.BYJNVN$-UIBUDBOCFUBLFOJT
at one go.
8JMMJUBDDSVFOFYU No
year?
Applies to &NQMPZFFTPOQSPCBUJPO DPOmSNFEBOEUSBJOFFT QPTUNPOUITPGKPJOJOH
Exclusions 5FNQPSBSZBOE$POUSBDU&NQMPZFFT
1SFmYBOE4VGmYXJUI 1PTTJCMFCVUUIFFOUJSFMFBWFEVSBUJPOXJMMCFDPVOUFEBTDPOUJOVPVTMFBWFT
other leaves
&H$- 8FFLMZ0GG $-EBZT
Encashment 6ODMBJNFE$-DBOCFFODBTIFEGPSHSBEFT.7*BOECFMPXPOCBTJDTBMBSZBTPO
TU+BOVBSZPGUIFmOBODJBMZFBS/PUBQQMJDBCMFJGFNQMPZFFRVJUTTFSWJDFPGUIF
organization.
2. Privilege Leave
/VNCFSPG-FBWFT 5XFOUZ0OF
8JMMJUBDDSVFOFYU Yes. Maximum accrual up to 84 days.
year?
Applies to $POmSNFEFNQMPZFFT
Exclusions &NQMPZFFTPOQSPCBUJPO UFNQPSBSZ USBJOFFTBOEPODPOUSBDU
1SFmYBOE4VGmYXJUI :FT$BOCFUBLFOXJUINBUFSOJUZMFBWF TJDLMFBWF DPNQBOZEFDMBSFEIPMJEBZ
other leaves XFFLMZPGG
Encashment :FT*GMFBWFMJNJUJTCSFBDIFEUIFOFNQMPZFFOFFETUPUBLFEBZTMFBWFBOE
MFBWFTXPVMEOFFEUPCFFODBTIFE'PS.**BOEBCPWFFNQMPZFFTDBOBWBJM
days encashment yearly.
Remarks $BOCFUBLFOUJNFTBZFBSXJUIBNJOJNVNPGEBZTFBDIUJNFPOFBQQMJFT
*OUFSNFEJBUFXFFLMZPGGDPNQBOZQBJEIPMJEBZTXJMMOPUCFDPVOUFEBTQBSUPG
1-DPVOUJOH

Leaves
3. Company Declared Holiday (Location wise)
Number 5FO8JMMCFBOOPVODFEGPSFBDIZFBS
8JMMJUBDDSVFOFYU No
year?
Applies to All employees. Employees in project sites to be covered as per practice at client
site.
Exclusions None.
1SFmYBOE4VGmYXJUI Yes. All leaves.
other leaves
Encashment No
4. Maternity Leave
/VNCFSPG-FBWFT "TQFS.BUFSOJUZ#FOFmU"DU

$VSSFOUMZXFFLT
'PSBEPQUJPOPGBDIJMECFMPXNPOUITJUXJMMCFXFFLT
*GBXPNBOBMSFBEZIBTDIJMESFOUIFOGPSUIFUIJSEDIJMEJUXJMMCFXFFLTPOMZ
8JMMJUBDDSVFOFYU No
year?
Applies to 'FNBMFFNQMPZFFTXIPIBWFDPNQMFUFENPSFUIBOEBZTJOFNQMPZNFOUJO
preceding 12 months.
Exclusions 5FNQPSBSZ $POUSBDU&NQMPZFFT 5SBJOFFT
1SFmYBOE4VGmYXJUI Yes
other leaves
Encashment No
5. Sick Leave
/VNCFSPG-FBWFT 'JGUFFOGPSUIPTFOPUVOEFS&4*$BOETFWFOBOEIBMGEBZTGPSUIPTFVOEFS&4*$
8JMMJUBDDSVFOFYU :FT"DDSVFTUPBNBYJNVNPGEBZT'PSUIPTFVOEFS&4*$ JUDBOBDDSVFUP
year? days.
Applies to $POmSNFEFNQMPZFFT USBJOFFT BGUFSDPNQMFUJPOPGth month from Date of
+PJOJOH
Exclusions 5FNQPSBSZ DPOUSBDUFNQMPZFFTBOEFNQMPZFFTPOQSPCBUJPO
1SFmYBOE4VGmYXJUI :FT$BOCFUBLFOXJUINBUFSOJUZMFBWF QSJWJMFHFMFBWF DPNQBOZEFDMBSFEIPMJEBZ
other leaves casual leave etc.
Encashment No
Remark .PSFUIBOEBZTPGTJDLMFBWFXJMMOFFEBNFEJDBMDFSUJmDBUFGPSUIFTBNFUPCF
approved and submitted.
30
Leaves
6. Joining Leave
/VNCFSPG-FBWFT Five
8JMMJUBDDSVFOFYUZFBS /P/FFETUPCFUBLFOXJUIJOPOFZFBSGSPNEBUFPGKPJOJOHBOEJOPOFHP
Applies to /FX+PJOFST 3FGFSTSOPJO3FNBSL
Exclusions $POmSNFEFNQMPZFFT UFNQPSBSZ USBJOFFT DPOUSBDUFNQMPZFFTBOEFNQMPZFFT
on probation.
1SFmYBOE4VGmYXJUI No
other leaves
Encashment No
Remark "QQMJDBCMFPOMZUPPVUTUBUJPODBOEJEBUF0VUTUBUJPOXPVMENFBODJUZPG
posting is different from candidate base location at the time of hire.
2. Also applicable to employees being transferred from one location to another

to enable relocation of family and personal effects.
8JMMCFHJWFOBTBEWBODF1-BOEXJMMCFBEKVTUFEXIFO1-JTDSFEJUFE
7. Paternity Leave
/VNCFSPG-FBWFT Five
8JMMJUBDDSVFOFYUZFBS /P8JMMOFFEUPCFUBLFOXJUIJOPOFZFBSGSPNCJSUIPGUIFDIJME
Applies to "MMFNQMPZFFT *ODMVEJOHFNQMPZFFTPOQSPCBUJPO
Exclusions 5FNQPSBSZ USBJOFFT DPOUSBDUFNQMPZFFT
1SFmYBOE4VGmYXJUI 8JUIXFFLMZPGGTBMMPXFE
other leaves
Encashment No
Remark "QQMJDBCMFGPSmSTUUXPDIJMESFOPOMZ
2. Also applicable if the couple goes in for adoption.
General guidelines for availing leaves

&NQMPZFFTTIPVMEJOGPSNUIFJSSFQPSUJOHNBOBHFSTJOBTNVDIBTQPTTJCMFEBZTJOBEWBODFGPS1-
&NQMPZFFTSFRVFTUGPSMFBWFTIPVMECFFOUFSFEJOTZTUFNBOEUIFTBNFXJMMCFBQQSPWFECZJNNFEJBUF
manager.
3. During business exigencies approved leaves may be cancelled prior to employee’s departure.
&ODBTINFOUPGMFBWFXIFSFBQQMJDBCMF XJMMCFPOCBTJDTBMBSZPOMZ
-FBWFBMMPUNFOUXJMMCFPOQSPSBUFCBTJTJOUIFZFBSPGKPJOJOH
*OFWFOUPGBOZFNQMPZFFCFJOHHSBOUFEBEWBODF1SJWJMFHFMFBWFTEVSJOHFYJHFODJFTUIFTBNFXJMMCFBEKVTUFE
PSSFDPWFSFEGSPNUIFFNQMPZFFBUUIFUJNFPGmOBMTFUUMFNFOUPODBTFPGFBSMZFYJUPGUIFFNQMPZFF5IJT
IBTUPCFXJUIQSJPSBQQSPWBMPG)FBE)3
31
Leaves
&NQMPZFFTUBLJOHMFBWFXJUIPVUBQQSPWBMTPSQSJPSJOUJNBUJPOGPSBQFSJPEFYDFFEJOHUISFFDPOTFDVUJWFEBZT
XJMMCFTVCKFDUFEUPEJTDJQMJOBSZBDUJPO
0OMZQSJWJMFHFMFBWFDBOCFBEKVTUFEBHBJOTUOPUJDFQFSJPETIPSUGBMMJGBQQSPWFECZUIFEFQBSUNFOUIFBE
Head HR.
5SBJOFFT&NQMPZFFT XIP BSF JO VSHFOU OFFE PG MFBWFT EVF UP NFEJDBM SFBTPOTNBSSJBHF DBO BQQMZ GPS
BEWBODF1-MFBWFXIJDIXJMMCFBEKVTUFEPODF1-HFUTDSFEJUFE*OBOFWFOUXIFSFBOFNQMPZFFPSBUSBJOFF
SFTJHOTCFGPSFUIF1-DBOCFBEKVTUFE UIFMFBWFTBWBJMFEDBOCFSFDPWFSFEGSPNGVMMBOEmOBMTFUUMFNFOU
Amendments/Exception
"OZ FYDFQUJPO UP UIF HVJEFMJOFT XJMM OFFE BQQSPWBM GSPN POF PG UIF GPMMPXJOH )FBE )3 'JOBODF )FBE PS
SFTQFDUJWFFNQMPZFFT)0%BUMPDBUJPO"OZUXPPVUPGUIFUISFFIBWFUPHJWFUIFJSDPODVSSFODF
32
Holiday Homes
Objective
5PQSPWJEFBSFMBYJOHBUNPTQIFSFBOEGBDJMJUZUPFNQMPZFFTBOEUIFJSGBNJMZNFNCFSTBUTVCTJEJ[FESBUFT
Applicability
5IJTQPMJDZJTBQQMJDBCMFUP%JSFDUPST 5SVTUFFTPGUIF8FMGBSF5SVTUBOEBMMDPOmSNFEFNQMPZFFT
Deolali
Facilities provided
&NQMPZFFTBSFBMMPXFEUPDPPLJOUIFLJUDIFOPGUIF)PMJEBZ)PNF
#FE CBUIMJOFOBOECMBOLFUTBSFQSPWJEFE5IF)PMJEBZ)PNFJTFRVJQQFEXJUIBSFGSJHFSBUPSBOEUFMFWJTJPOTFU
5IFSFJTBEFRVBUFQSPWJTJPOPGDSPDLFSZ DVUMFSZ VUFOTJMTBOEGVSOJUVSF
'PSMBVOESZGBDJMJUJFT DPOUBDUUIFDBSFUBLFSBOETFUUMFUIFDIBSHFTEJSFDUMZXJUIIJN
5IF)PMJEBZ)PNFJTQSPWJEFEXJUIBUFMFQIPOFDPOOFDUJPOBOEUIFOVNCFSJT&NQMPZFFTBSF
FYQFDUFEUPNBLFNJOJNVNVTBHFPGUIFTBNF'PSNBLJOH45%DBMMT UIFTFSWJDFJTBWBJMBCMFPOUIFNBJOSPBE
What are the charges
Charges per day Beds Available
#FET "D3PPNGPS(.BOEBCPWF
4 Beds
5 Beds
General
/PSFJNCVSTFNFOUXJMMCFNBEFGPSGPPEFYQFOTFTPGUIFFNQMPZFFT&NQMPZFFTIBWFUPQBZGPSUIFJSPXO
FYQFOTFT UPXBSET USBOTQPSUBUJPO 5IFSF JT OP BDDPNNPEBUJPO GPS TFSWBOUT ESJWFST JO UIF )PMJEBZ )PNF
&NQMPZFFTBSFBEWJTFEUPDBSSZUPSDIFTXIFOHPJOHPVUGPSXBMLT
1MBDFTPGJOUFSFTUJOBOEBSPVOE%FPMBMJ
t .VLUJ%IBNLNGSPN(VFTU)PVTF
t 5FNQMF)JMMLNGSPN(VFTU)PVTF
t #IBHVS7JMMBHFLNGSPN(VFTU)PVTF
t 4IJSEJLNGSPN(VFTU)PVTF
t 4IBOJ4JOHBOBQVSLNGSPN(VFTU)PVTF
t 5SJNCBLFTIXBSLNGSPN(VFTU)PVTF
33
Holiday Homes
Panchgani
Facilities provided
#FE CBUIMJOFOBOECMBOLFUTBSFQSPWJEFE
'PSMBVOESZGBDJMJUJFT DPOUBDUUIFDBSFUBLFSBOETFUUMFUIFDIBSHFTEJSFDUMZXJUIIJN

5IFDIBSHFTXJMMCF3T 3VQFFT4JY)VOESFE0OMZ QFSSPPNQFSEBZGPSGBNJMZNFNCFSTBOE3T
3VQFFT4FWFO)VOESFE'JGUZPOMZ QFSEBZGPSOPOGBNJMZNFNCFST
Others
/PSFJNCVSTFNFOUXJMMCFNBEFUPXBSETGPPEFYQFOTFTPGFNQMPZFFT&NQMPZFFTIBWFUPQBZGPSUIFJSPXO
FYQFOTFTUPXBSETUSBOTQPSUBUJPO5IFSFJTOPBDDPNNPEBUJPOGPSTFSWBOUTESJWFSTJOUIF)PMJEBZ)PNF
%VSJOHUIFNPOTPPOTFBTPOGSPN+VOFUP4FQUFNCFS 1BODIHBOJSFNBJOTPQFOBOEJTRVJUFQMFBTBOUCVUXIFO
JUSBJOTFTQFDJBMMZEVFUPIFBWZXJOETJUDBOCFDPNFRVJUFDPME)FODFZPVBSFBEWJTFEUPDBSSZXBSNDMPUIFT
Marve
Facilities provided
*U JT BO JTPMBUFE POFTUPSFZ CVOHBMPX XJUI CFET "$ GBDJMJUZ BOE B TVSSPVOEJOH DPNQPVOE XJUI B XFMM
maintained garden.
&NQMPZFFTBSFBMMPXFEUPDPPLJOUIFLJUDIFOPGUIF)PMJEBZ)PNF)PXFWFS UIPTFXIPXPVMEMJLFUPBWBJM
PVUTJEFGPPETOBDLT UFBDPGGFF FUDDBOEPTPBOEQBZNFOUUPUIBUFGGFDU TIPVMECFNBEFEJSFDUMZ
#FEBOECBUIMJOFOBSFQSPWJEFE5IF)PMJEBZ)PNFJTFRVJQQFEXJUIBSFGSJHFSBUPSBOEUFMFWJTJPOTFU5IFSFJT
BEFRVBUFQSPWJTJPOPGDSPDLFSZ DVUMFSZ VUFOTJMTBOEGVSOJUVSF

5IFDIBSHFTXJMMCF3T 3VQFFT'JWF)VOESFE0OMZ QFSEBZ
General
/PSFJNCVSTFNFOUXJMMCFNBEFGPSGPPEFYQFOTFTPGUIFFNQMPZFFT&NQMPZFFTIBWFUPQBZGPSUIFJSFYQFOTFT
UPXBSETUSBOTQPSUBUJPO5IFSFJTOPBDDPNNPEBUJPOGPSTFSWBOUTESJWFSTJO)PMJEBZ)PNF*UJTBHPPEQJDOJD
spot since it is adjacent to the sea shore.
How to Avail of the Facilities

0OFTIPVMEDPOUBDUUIF"ENJOJTUSBUJPO%FQBSUNFOU )FBE0GmDFUPCPPLUIFSPPN5IFCPPLJOHTIPVMECF
done at least 15 days in advance.
#PPLJOHPGUIF)PMJEBZ)PNFXJMMCFSFHJTUFSFEPOBQSPWJTJPOBMCBTJT"CPPLJOHSFHJTUFSXJMMCFNBJOUBJOFEBU
)FBE0GmDFCZUIF"ENJOJTUSBUJPO%FQBSUNFOUUPLFFQBUSBDLPGCPPLJOHT#PPLJOHJTPOmSTUDPNFmSTUTFSWF
basis.
#PPLJOH XJMM CF DPOmSNFE JO XSJUJOH CZ "ENJOJTUSBUJPO %FQBSUNFOU UP UIF DPODFSOFE JOEJWJEVBM 5IF FOUJSF
BNPVOUXJMMCFSFDPWFSFEGSPNUIFFNQMPZFFTDVSSFOUNPOUITBMBSZ
34
Holiday Homes
3FQFBUFECPPLJOHTXJUIJOBTIPSUQFSJPEXJMMCFFOUFSUBJOFECZUIF"ENJOJTUSBUJPO%FQBSUNFOUBUUIFJSEJTDSFUJPO
TPBTUPBMMPXPUIFSTUPNBLFVTFPGUIFGBDJMJUZ5IFNBYJNVNQFSJPEPGTUBZJTEBZTBUBUJNF*ODBTFPG
DBODFMMBUJPO BUMFBTUEBZTOPUJDFJOBEWBODFJTSFRVJSFEUPCFHJWFOUPUIF"ENJOJTUSBUJPO%FQBSUNFOU/P
DBODFMMBUJPOXJMMCFFOUFSUBJOFEGPSOPUJDFPGMFTTUIBOEBZT
&NQMPZFFTCPPLJOHIPMJEBZIPNFTIBWFUPCFQSFTFOUBUUIFHVFTUIPVTFXIFOBWBJMJOHUIFTBNFBOEFNQMPZFF
JEFOUJmDBUJPOXJMMCFOFFEFE)FODFFNQMPZFFTBSFSFRVFTUFEUPDBSSZUIFJSPGmDJBM*%DBSETXJUIUIFNXIJMFUIFZ
USBWFMWJTJUUIFHVFTUIPVTF
Recovery shall be made for any damage incurred on the property. Decorum has to be maintained and care to
be taken that one’s conduct does not disturb other guests.
35
Guest House
Objective
5PQSPWJEFTUBZGBDJMJUZUPFNQMPZFFTXIPBSFPOPGmDJBMUSBWFM
Applicability
5IJTQPMJDZJTBQQMJDBCMFUPBMMFNQMPZFFT
General
"OFNQMPZFFXIPJTPOPGmDJBMUSBWFMIBTUPBWBJMPGUIFHVFTUIPVTFGBDJMJUZ5PBWBJMPGUIJTGBDJMJUZ UIFFNQMPZFF
IBTUPJOUJNBUFUIFDPODFSOFEMPDBUJPO)3"ENJO3FQSFTFOUBUJWFUISPVHIFNBJMEBZTJOBEWBODF*GUIFTBJE
GBDJMJUZJTBWBJMBCMF UIFDPODFSOFEMPDBUJPO)3"ENJO3FQSFTFOUBUJWFXJMMDPOmSNUIFBWBJMBCJMJUZPGUIFTBNF
#PPLJOHJTPOmSTUDPNFmSTUTFSWFCBTJT5IFNBYJNVNQFSJPEPGTUBZJTEBZTBUBUJNF0OMZJGHVFTUIPVTF
JTOPUBWBJMBCMF XJMMIPUFMCPPLJOHCFUBLFO
(VFTUIPVTFXJMMOPUCFBWBJMBCMFGPSQFSTPOBMVTF
36
Annual Health Check-up
Objective
5P GBDJMJUBUF NFEJDBM IFBMUI DIFDLVQT GPS FNQMPZFFT PO QFSJPEJD CBTJT UIFSFCZ IFMQJOH FNQMPZFFT UP QSP
BDUJWFMZNBOBHJOHUIFJSIFBMUIBOEmUOFTT
Coverage in terms of service requirements

"MMDPOmSNFEFNQMPZFFTXJUIBNJOJNVNPGPOFZFBSPGTFSWJDF
Exclusions
$POUSBDUTUBGG FNQMPZFFTXJUIMFTTUIBOPOFZFBSPGTFSWJDF
&NQMPZFFTVOEFSHPJOHDPNQVMTPSZIFBMUIDIFDLVQJOMPDBUJPOT
Guidelines
&NQMPZFFTJOUIFGPMMPXJOHHSBEFT
Grade Age (Yrs) Frequency
M5 to M3 0ODFFWFSZUXPZFBST
M5 to M3 Greater than 50 Annual
M2 & Above 35 – 45 0ODFFWFSZUXPZFBST
M2 & Above Greater than 45 Annual
#FTJEFT UIF BCPWF NFOUJPOFE HSBEFT BMM GVMM UJNF DPOmSNFE FNQMPZFFT BCPWF UIF BHF PG BSF BMTP
BMMPXFEUPVOEFSUBLFUIFJSIFBMUIDIFDLVQTPODFFWFSZUXPZFBSTBOEBCPWFZFBSTPGBHF PODFBZFBS
%BUFPGMBTUDPOEVDUFEDIFDLVQXJMMCFDPOTJEFSFEUPEFUFSNJOFUIFGSFRVFODZ
&NQMPZFFTXJMMOPUOFFEUPTVCNJUBOZNFEJDBMSFQPSUT
&NQMPZFFTXJMMOFFEUPQBZGPSIFBMUIDIFDLVQQBDLBHFVQGSPOUBOETVCTFRVFOUMZDMBJNSFJNCVSTFNFOU
&NQMPZFFTXJMMCFSFJNCVSTFEBOBNPVOUPG3TUPXBSETUIFTBNFTVCKFDUUPTVCNJTTJPOPGCJMMT
5IFPSHBOJTBUJPOJTOPUSFTQPOTJCMFGPSBVUIFOUJDJUZPGNFEJDBMSFQPSUT3PMFPGUIFPSHBOJTBUJPOJTMJNJUFEUP
GBDJMJUBUJOHUJFVQXJUIWFOEPSTTPUIBUFNQMPZFFTDBOBWBJMUIFCFOFmUTIPVMEUIFZXJTIUP
37
Leave Travel Assistance
Objective
5PBTTJTUBOFNQMPZFFJONFFUJOHUSBWFMJOHFYQFOTFTPGTFMGBOEGBNJMZPOWBDBUJPO GBNJMZBTEFmOFEJOUIF
JODPNFUBYSVMFT
Eligibility
5IJTQPMJDZXJMMCFBQQMJDBCMFUPBMMUIFFNQMPZFFTXIPBSFDPOmSNFEPOUIFSPMMTPGUIFDPNQBOZBOEIBWF
completed one year of service.
Guidelines
5IFFNQMPZFFIBTUPBWBJMQSJWJMFHFMFBWFGPSBNJOJNVNPGXPSLJOHEBZTTVCKFDUUPMFBWFCBMBODFBOE
current policy in force.
2. Company assistance is related to the employee’s salary and grade.
B "OFNQMPZFFQSPNPUFEUPBIJHIFSHSBEFPOPSCFGPSF"QSJMTUPGBOZZFBSXJMMCFFOUJUMFEUPIJHIFS

BTTJTUBODFCBTFEPOUIFOFXHSBEFGPSUIFTBNFZFBS
C "OFNQMPZFFNBZUBLF-5"BEWBODFEBZTCFGPSFQSPDFFEJOHPOMFBWFPSDMBJNUIFBNPVOU BT

BQQMJDBCMF BGUFSSFTVNJOHEVUZ
General
5IFZFBSGPSUIFQVSQPTFPGQBZNFOUPG-5"JTUIFDBMFOEBSZFBS
C *ODPNF5BYSVMFTJOSFTQFDUPG-FBWF5SBWFM"TTJTUBODF -5" IBWFCFFONPEJmFEFGGFDUJWFWJEF3VMF

FYFNQUJPOVOEFS4FDUJPO (PWFSONFOUPG*OEJB .JOJTUSZPG'JOBODFBTVOEFS
&YFNQUJPOGPS-5"JTBWBJMBCMFPOMZUXJDFJOBCMPDLPGZFBSTPOTVCNJTTJPOPGPSJHJOBMUJDLFUT5IJTCMPDL
PGZFBSTBSFDBMFOEBSZFBSTGSPNUPBOETPPOBTQFSUIF*ODPNF5BYSVMFT
Different Situations Amount of exemption

Amount of air economy class fare by any carrier
8IFSFKPVSOFZJTQFSGPSNFECZBJS CZUIFTIPSUFTUSPVUFPSUIFBNPVOUTQFOU
XIJDIFWFSJTMFTT
8IFSFUIFQMBDFTPGPSJHJO+PVSOFZBOEEFTUJOBUJPO "NPVOUPGBJSDPOEJUJPOFEmSTUDMBTTSBJMGBSFCZ
are connected by rail and Journey is performed by UIFTIPSUFTUPSUIFBNPVOUTQFOU XIJDIFWFSJT
any other mode of transport. less.
First class or deluxe class fare by the shortest
SPVUFPSUIFBNPVOUTQFOU XIJDIFWFSJTMFTT
"JSDPOEJUJPOFEmSTUDMBTTSBJMGBSFCZUIFTIPSUFTU
8IFSFUIFQMBDFTPGPSJHJO+PVSOFZBOEEFTUJOBUJPO
SPVUF BTJGUIFKPVSOFZIBECFFOQFSGPSNFECZ
PSQBSUUIFSFPG BSFOPUDPOOFDUFECZSBJM
SBJM PSUIFBNPVOUBDUVBMMZTQFOU XIJDIFWFSJT
less.
38
Leave Travel Assistance
D 5IF-5"FYFNQUJPODBOCFBWBJMFEPOMZJOSFTQFDUPGUXPKPVSOFZTQFSGPSNFEJOBCMPDLPGGPVSDBMFOEBS
ZFBST'PSUIJTQVSQPTF UIFmSTUGPVSZFBSCMPDLDPNNFODFEXJUIDBMFOEBSZFBS5IFDVSSFOUGPVS
ZFBSCMPDLJT*GUIFFNQMPZFFIBTOPUBWBJMFE-5"JOTQFDJmFEGPVSZFBSCMPDL FYFNQUJPODBOCF
DMBJNFEQSPWJEFEIFBWBJMTUIF-5"JOUIFDBMFOEBSZFBSJNNFEJBUFMZGPMMPXJOHUIBUCMPDL
*G-5"JTOPUDMBJNFE IJT-5"XJMMHFUBDDVNVMBUFEPWFSBQFSJPEPGUJNFBOEXJMMCFUBYFEJOUIFZFBSPG
DMBJNSFTJHOBUJPOTVQFSBOOVBUJPO
E 5IFFNQMPZFFNBZDMBJN-5" BTQFSIJTHSBEF)PXFWFS UIF-5"DMBJNXJMMCFTVCKFDUUP*ODPNF5BYSVMFT
F 5IFDPNQBOZXJMMHSBOUUBYSFMJFGPO-FBWF5SBWFM"TTJTUBODFPOUIFCBTJTPGBEWJDFSFDFJWFECZUIFDPNQBOZ
in regard to tax regulations.
*GUIFUBYPGmDFSEPFTOPUBDDFQUUIF$PNQBOZTJOUFSQSFUBUJPO UIFDPODFSOFEFNQMPZFFXJMMQBZBEEJUJPOBM
UBYBTEFNBOEFEPSSFJNCVSTFUIF$PNQBOZGPSBOZBEEJUJPOBMUBYQBJECZJUPOIJTIFSCFIBMGPOEFNBOE
CZUIFUBYPGmDFS
G &NQMPZFFTXIPIBWFBWBJMFE-5"EVSJOHUIFDBMFOEBSZFBSBOETVCTFRVFOUMZTFQBSBUFE EVFUPBOZSFBTPO

XIBUTPFWFS UIF-5"BNPVOUDMBJNFEXJMMCFSFDPWFSFEQSPQPSUJPOBUFMZGSPNIJTIFSmOBMEVFT
H "TQFSUIFDVSSFOU*ODPNF5BYMBX -5"FYFNQUJPOVOEFSJODPNF5BYXJMMCFTUSJDUMZMJNJUFEUPUIFFYQFOTFT

JODVSSFEPOBJSGBSFSBJMGBSFBOEPSCVTGBSFPOMZ&YQFOTFTJOUIFOBUVSFPGQPSUFSBHFFYQFOTF MPEHJOH
CPBSEJOH UBYJGBSFXJMMOPURVBMJGZBTFYFNQUJPO
I -5"FYFNQUJPOJTOPUBENJTTJCMFJOSFTQFDUPGGPSFJHOUSBWFM*ODBTFJGBOFNQMPZFFJODVSTFYQFOTFTPO
PWFSTFBTKPVSOFZBMPOHXJUIEPNFTUJDKPVSOFZUIFOUIF-5"FYFNQUJPOXJMMCFSFTUSJDUFEUPUIFFYUFOUPG
FYQFOTFTJODVSSFEXJUIJO*OEJB
J*OUIFFWFOUBOFNQMPZFFSFTJHOTGSPNUIFTFSWJDFTPGUIFDPNQBOZBOE-5"JTOPUBWBJMFEUIFOJUXJMMCF
paid proportionately and taxed accordingly.

5BMFOU.BOBHFNFOU
XPerformance Management
XTraining & Development
XInternal Job Posting (IJP)
XJob Rotation
XHiring of Relatives
XGrievance Redressal
XInternships
XAll Ideas Matter (AIM)
41
42
Talent Management
Performance Management
Introduction
1FSGPSNBODF.BOBHFNFOU4ZTUFN 1.4 BU*PO&YDIBOHFIBTUIFGPMMPXJOHPCKFDUJWFT
*EFOUJGZUIFHPBMTBOEPCKFDUJWFTUPCFBDIJFWFE
&WBMVBUFUIFHPBMTBOEPCKFDUJWFTTFUBUQFSJPEJDGSFRVFODJFTKPJOUMZCZUIFFNQMPZFFBOEUIFNBOBHFS
*EFOUJGZUIFUSBJOJOHOFFETPGUIFFNQMPZFFTVQQPSUOFFEFECZUIFFNQMPZFF
*EFOUJGZDSJUJDBMUBMFOUGPSUIFPSHBOJ[BUJPO
*EFOUJGZQSPNPUBCMFDBTFTJOWBSJPVTTFHNFOUTCVTJOFTTVOJUT
6. Develop talent matrix.
*EFOUJGZJOHQPUFOUJBMDBOEJEBUFTGPSTVDDFTTJPOQMBOOJOH
6OEFSUBLFJOWFTUNFOUTCBTJTUIFUBMFOUNBUSJYJEFOUJmFE
6OEFSUBLFBTTPDJBUFE3FXBSETBOE3FDPHOJUJPO 33 JGBOZ
High Level Process
Goal Setting
Performance
Evaluation
Rewards &
Progression
Coverage & Exclusions

"MM FNQMPZFFT XIP XFSF PO UIF SPMMT PG *PO &YDIBOHF BT PO TU 0DUPCFS XJMM CF DPWFSFE JO UIJT QSPDFTT
Employees on contract and third party payroll are excluded.
Procedure
$PNQBOZXJEFXFXJMMGPMMPXQSJODJQMFJF NJOUPEJTDVTTBOEmOBMJ[FUIFHPBMT NJOGPSNJE
ZFBSSFWJFXBOENJOGPSmOBMQFSGPSNBODFSFWJFXEJTDVTTJPO
43
Talent Management
Performance Management
Organizational Goal Setting

0SHBOJTBUJPOHPBMTBSFEFDJEFEBOEmOBMJTFECZUIFFYFDVUJWFNBOBHFNFOUBUTUBSUPGUIFZFBS
0SHBOJTBUJPOHPBMTBSFDBTDBEFEUPWBSJPVTTFHNFOUTVOJUT
0SHBOJTBUJPO HPBMT HFU SFWJFXFE BU QFSJPEJD NFFUJOHT XJUI UIF MFBEFSTIJQ UFBNT "QQSPQSJBUF DPVSTF
correction is decided at appropriate levels.
Individual Goal Setting

*OEJWJEVBMTJODPOTVMUBUJPOXJUIUIFJSNBOBHFSmMMJOUIFJSHPBMTGPSUIFZFBSVTJOHUIF4."35&3NFUIPEPMPHZ
4."35&3TUBOETGPS
S-4QFDJmDM- Measurable A- Attainable R- Realistic T-5JNFCPVOEE- Engaging R-3FXBSEJOH
0ODFUIFHPBMTBSFBHSFFEVQPOCPUIUIFFNQMPZFFBOEIJTSFQPSUJOHNBOBHFS UIFFNQMPZFFTIPVMETVCNJU
the same and send for approval to his reporting manager.
0ODFUIFNBOBHFSPCUBJOTUIFHPBMTIFFU IFTIFTIPVMESFWJFXBOEBQQSPWFUIFTBNF
Employee Self Appraisal & Manager Review

&NQMPZFFTXJMMDPNQMFUFTFMGBQQSBJTBMPGUIFTFUHPBMT&NQMPZFFTTIPVMEBMTPUPJOEJDBUFUIFJSUSBJOJOHOFFET
Employees to rate themselves based on the competency.
0ODFBMMTFDUJPOTBSFDPNQMFUFUIFGPSNXJMMCFTFOUUPUIFNBOBHFSGPSSFWJFXBOEDMPTVSF
Review of Appraisal & Closure

.BOBHFSTSFWJFXXJMMDMPTFPVUUIFBQQSBJTBMBOEWBMJEBUFUIFmOEJOHT
*GUIFSFJTBEJTBHSFFNFOUCFUXFFONBOBHFSBOEBQQSBJTFF UIFSFWJFXFSTEFDJTJPOTIBMMTUBOEmOBM
9 Box Matrix
1PTUDPNQMFUJPOPGFOUJSFSFWJFXCZSFWJFXFS FNQMPZFFTXJMMCFNBQQFEBTQFSCPYNBUSJYBTTIPXOCFMPX
Box 4 Box 2 (10%) Box 1 (5%)

Uncut Diamond Rising Star Shining Star
)JHI1PUFOUJBM-PX High Potential & Moderate High Performance & High
Performance Performance Potential
Box 7 Box 5 (45%) Box 3 (10%)

Potential
Inconsistent Player Solid Citizen Enigma

.PEFSBUF1PUFOUJBM-PX Moderate Performance & High Performance &
Performance Moderate Potential Moderate Potential
Box 9 Box 8 Box 6

Drift Wood Fence Sitter Stressed Achiever
-PX1FSGPSNBODF-PX Moderate Performance & )JHI1FSGPSNBODF-PX
Potential -PX1PUFOUJBM Potential
Performance
44
Talent Management
Training & Development
Philosophy
5PFOTVSFPSHBOJ[BUJPONFFUTJUTDPSQPSBUFPCKFDUJWFT JUXPVMEOFDFTTJUBUFFNQMPZFFTCFTVQQPSUFEUISPVHI
BQQSPQSJBUF USBJOJOH EFWFMPQNFOU PQQPSUVOJUJFT XIJDI JO UVSO DPVME MFBE UP TBUJTmFE DVTUPNFST IBQQJFS
FNQMPZFFTBOEXPVMEFWFOUVBMMZMFBEUPUIFJSDBSFFSHSPXUI
Process Flow
5SBJOJOH/FFE*EFOUJmDBUJPO 5/*
Business *OEW
PMS 5/*
Needs Needs
Training Delivery
Step Identification of mode of delivery

*OUFSOBM&YUFSOBM
1
Arrangements Step
-PHJTUJDT1BSUJDJQBOUT*OGPSNBUJPO%FMJWFSZ
2
Step Post Training/Workshop

5SBJOJOH'FFECBDL5SBJOJOH&GGFDUJWFOFTT
3
Competency Management
Identification of t#FIBWJPVSBM$PNQFUFODJFT
competencies t'VODUJPOBM$PNQFUFODJFT
Competency t#VTJOFTT-FWFM
Analysis t*OEJWJEVBM-FWFM
t5SBJOJOH
Competency
Development t.FOUPSJOH
t*%1
45
Talent Management
Training & Development
Guidelines
Training Need Identification (TNI)
5SBJOJOH OFFET BSF QSFEPNJOBOUMZ JEFOUJmFE CZ CVTJOFTT OFFET JOEJWJEVBM QFSGPSNBODF HBQT TVDDFTTJPO
QMBOOJOHSFRVJSFNFOUTFUD
*OEJWJEVBMUSBJOJOHHBQTDBOCFJEFOUJmFEUISPVHIQFSGPSNBODFNBOBHFNFOUTZTUFNVOEFSUSBJOJOHTFDUJPOBGUFS
NVUVBMEJTDVTTJPOXJUIFNQMPZFFBOEUIFNBOBHFS
5SBJOJOHOFFETXJMMCFDMBTTJmFEBTGVODUJPOBMBOECFIBWJPVSBMJOOBUVSF
Training Delivery
0ODFUIFUSBJOJOHOFFETBSFJEFOUJmFE BUSBJOJOHDBMFOEBSJTGPSNFEBOEDJSDVMBUFEXJUIJOUIFPSHBOJ[BUJPOUP
all employees.
5SBJOJOHEFMJWFSZDBOIBQQFOUISPVHIJOUFSOBMPSFYUFSOBMUSBJOFST
Employee can nominate themselves for the training programs after taking approval for the same. Managers
IBWFUPFOTVSFUIBUOPNJOBUFEFNQMPZFFTEPJOGBDUBUUFOEUIFUSBJOJOHQSPHSBNT BTBCTFODFGSPNUIFTBNF
results in cost implications.
1PTUDPOEVDUJPOPGUSBJOJOHQSPHSBN USBJOJOHGFFECBDLGPSNJTDJSDVMBUFEBNPOHQBSUJDJQBOUTBOEGFFECBDLJT
collected and analyzed.
Training Effectiveness
"GUFSDPNQMFUJPOPGUSBJOJOHQSPHSBNT BUSBJOJOHFGGFDUJWFOFTTGPSNJTDJSDVMBUFEUPUIFSFQPSUJOHNBOBHFSTBGUFS
three months of training completion to check the effectiveness of the training programs.
Competency Management
$PNQFUFODJFTSFRVJSFEGPSWBSJPVTCVTJOFTTFTBSFJEFOUJmFEBOEQVCMJTIFE
Competencies are evaluated by incorporating them as part of PMS.
$PNQFUFODJFTBSFBOBMZ[FE EFTJSFEWTBDUVBM GPSFBDIJOEJWJEVBMXJUISFTVMUTCFJOHBHHSFHBUFEBUDPNQFUFODZ
MFWFMBUCVTJOFTTEJWJTJPOMFWFM
46
Talent Management
Internal Job Posting (IJP)
Objective
5PMFWFSBHFFNQMPZFFDPOUBDUTUPGVMmMMUBMFOUOFFETGPSUIFPSHBOJ[BUJPOXJUITVJUBCMFUBMFOUFERVBMJmFEFYUFSOBM
candidates.
Exclusion
1. Rehire cases.
2. HR Department.
*OUFSOT UFNQPSBSZTUBGG DBNQVTIJSFTFUD
4FOJPSNBOBHFNFOU .BOEBCPWF BTDBQBDJUZDBQBCJMJUZCVJMEJOHPGPSHBOJ[BUJPOJTPOFPGUIFDPSF

expectations.
Procedure
0ODFNBOQPXFSSFRVJTJUJPOGPSNJTSBJTFECZUIFCVTJOFTTIFBEBOEBQQSPWFECZUIF$.%UIFTBNFXJMM
CFQVUVQGPS*+1QVSQPTFBDSPTTBMMMPDBUJPOT*OGPSNBUJPODPVMEBMTPCFQSPWJEFESFHBSEJOHUIFBWBJMBCMF
opportunities through emails.
&NQMPZFFTXIPIBWFWBMJESFGFSFODFTBOEXIPmUUIF+%PGUIFSPMFDBOTFOEJOUIFSFTVNFT*ODBTFJGUIF
candidate being referred is related to employee the same needs to be declared.
)3XJMMDBSSZPVUUIFTFMFDUJPOQSPDFTTBOEJOGPSNUIFmOBMPVUDPNFUPUIFFNQMPZFF
&NQMPZFFTXJMMIBWFOPDMBJNPGUIFSFGFSSBMBNPVOUJGIFTIFSFTJHOTGSPNUIFTFSWJDFTPGUIFPSHBOJ[BUJPO
or not in service at the time of disbursal of amount.
*OBOFWFOUXIFSFSFGFSSBMDPNFTGSPNJOUFSWJFXJOHNBOBHFS UIFOGPSTVDIDBTFTJOUFSWJFXJOHNBOBHFSXJMM

not be eligible for referral amount.
5IFGPMMPXJOHJTUIFFNQMPZFFSFGFSSBMJODFOUJWFUIBUXJMMCFQBJE TVCKFDUUPBQQMJDBCMFJODPNFUBYSVMFT
Grades Incentive Remark
Senior Management 3T

QBZPVUPODPOmSNBUJPOPG
Middle Management 3T
the candidate.
Junior Management 3T
47
Talent Management
Job Rotation
Objective
5PFOTVSFUBMFOUFEFNQMPZFFTBSFFYQPTFEUPWBSJPVTGVODUJPOPGUIFCVTJOFTTBOEUPTUSFOHUIFOTVDDFTTJPO
planning for all critical roles.
General
&NQMPZFFTDBOBMTPBQQMZGPSBOFYJTUJOHWBDBODZXJUIJOPSPVUTJEFUIFEFQBSUNFOUCZNBLJOHIJNTFMG
IFSTFMGBWBJMBCMFGPSUIFTBNF4FMFDUJPOXJMMCFTUSJDUMZBTQFSUIFTFMFDUJPOQSPDFTTPONFSJU7BDBODJFTVQ
UP4FOJPS.BOBHFSMFWFMXJMMCFQVCMJTIFEUISPVHI*OUFSOBM+PC1PTUJOH *+1 QSPDFTT
0OUIFCBTJTPGUIFLFZUBMFOUJEFOUJmFEUISPVHIUIFCPYNBUSJY LFZFNQMPZFFTXJMMCFQSFGFSSFEGPSKPC

SPUBUJPOJOPSEFSGPSUIFFNQMPZFFUPQJDLVQOFXTLJMMT
3. Employees need to complete a minimum tenure of three years to be eligible for job rotation.
+PCSPUBUJPOUPCFQBSUPGQMBOOFEQSPDFTTFTXJUIQSPQFSIBOEIPMEJOHBOEIBOEPWFSQSPDFTT
+PC SPUBUJPO GSPN POF GVODUJPO UP BOPUIFS PS CVTJOFTT XJMM OPU OFDFTTJUBUF DIBOHF JO TBMBSZ VOMFTT UIF
SPUBUJPOIBQQFOTEVSJOHUIFTBMBSZSFWJTJPOQFSJPE"MMKPCSPUBUJPOSFRVFTUTTIPVMECFSPVUFEUISPVHIUIFJS
)0%$PSQPSBUF)3*GGPSTPNFSFBTPOUIFCVTJOFTTDBOOPUSFMFBTFUIFFNQMPZFFUIFOUIFCVTJOFTTTIPVME
UBLFTVGmDJFOUTUFQTUPFOTVSFUIBUDSJUJDBMJUZPGFNQMPZFFJOUIBUSPMFJTOPUUIFSFXJUIJONPOUITGSPNUIF
EBUFPGSFGVTBM1PTUNPOUIT CVTJOFTTIFBETXJMMOPUCFBCMFUPTUPQUIFFNQMPZFFGSPNFYFSDJTJOHIJT
SJHIUUPDIPPTFEJGGFSFOUSPMFTPSGVODUJPOT TVCKFDUUPHFUUJOHTFMFDUFECZUIFIJSJOHCVTJOFTT
48
Talent Management
Hiring of Relatives
"OZFNQMPZFFSFDPNNFOEJOHBOZDBOEJEBUFXIPIBQQFOTUPCFSFMBUFEJOBOZPGUIFGPMMPXJOHXBZTOFFETUP
EFDMBSFUIFTBNFVQGSPOU
'BUIFS NPUIFS GBUIFSJOMBX NPUIFSJOMBX TUFQGBUIFS TUFQNPUIFS CSPUIFS TUFQCSPUIFS TJTUFS TUFQTJTUFS
IVTCBOE XJGF EBVHIUFSJOMBX TPOJOMBX DPVTJOCSPUIFSTBOETJTUFST VODMFTBOEBVOUT OFQIFXTFUD
5IFSFDBOOPUCFBOZSFQPSUJOHSFMBUJPOTIJQCFUXFFOFNQMPZFFBOEIJTIFSNBOBHFSXIFSFJOUIFZBSFSFMBUFE
to each other.
3FTQPOTJCJMJUZ PG EJTDMPTVSF BU UIF UJNF PG IJSF JO DBTF JG UIF FNQMPZFF JT GPSXBSEJOH UIF $7 XPVME MJF XJUI
FNQMPZFF 5IJT XJMM CF BQQMJDBCMF GPS FNQMPZFFT XIP BSF CFJOH DPOTJEFSFE GPS FNQMPZNFOU GSPN HSPVQ
companies also.
"OZ CVTJOFTT EFBMJOHT XJUI UIF DPNQBOZ CZ UIF FNQMPZFF FJUIFS EJSFDUMZ PS UISPVHI IJT SFMBUJWFT NVTU CF
EFDMBSFEUPUIFDPODFSOFECVTJOFTTIFBE IJTIFSJNNFEJBUFTVQFSJPSUPMPDBMQSPDVSFNFOUIFBEBOEUPMPDBM
mOBODFIFBE$PNQBOZXJMMFOTVSFUIBUUIFTFEFBMJOHTBSFBUBSNTMFOHUIBOEBSFUIFKPJOUSFTQPOTJCJMJUZPG
DPODFSOFECVTJOFTTIFBE MPDBMQSPDVSFNFOUIFBEMPDBMmOBODFIFBE*GUPUBMWBMVFPGTVDIEFBMJOHTFYDFFET
3T-BLITQFSBOOVNUIFOQSJPSBQQSPWBMPGDPSQPSBUFQSPDVSFNFOUIFBEDPSQPSBUF'JOBODFIFBETIPVME
CFPCUBJOFE*GUPUBMWBMVFPGUSBOTBDUJPOTFYDFFET3T-BLITQFSBOOVNUIFOQSJPSBQQSPWBMPG&%$.%
must be obtained.
5IF DPODFSOFE FNQMPZFF JOWPMWFE TIPVME SFGSBJO GSPN QBTTJOH PO EFUBJMT BOE DPNQBOZ SFMBUFE JOGPSNBUJPO
XIJDIJTOPUJOQVCMJDEPNBJO%PJOHTPDPVMEBUUSBDUEJTDJQMJOBSZBDUJPO5IFDPODFSOFEFNQMPZFFTIPVMEOPU
CFBDUJWFMZJOWPMWFEJOUIFCVTJOFTTJOBOZNBOOFSXIBUTPFWFSBOETIPVMEOPUVTFBOZDPNQBOZSFTPVSDFTGPS
the same under any circumstances.
At any point of time his dealings should not be detrimental to the interest of the company.

Talent Management
Grievance Redressal
Introduction
*OPVSDPOTJTUFOUFGGPSUUPDSFBUFBCFUUFSBOEIBQQZPSHBOJ[BUJPO XFDPOTUBOUMZLFFQ FWBMVBUJOHPVSFYJTUJOH
FNQMPZFFTQSPDFTTBOEQPMJDJFT UPNBLFJUBHSFBUQMBDFUPXPSL
8FVOEFSTUBOEUIBUFWFOJOBDBSJOHXPSLFOWJSPONFOU UIFSFDPVMECFBQPTTJCJMJUZUIBUFNQMPZFFTNBZIBWF
TPNFEJTDPOUFOU NBZCFBUBOJOEJWJEVBMMFWFM OFFEJOHBUUFOUJPOGPSOFDFTTBSZSFESFTTBM
"DDPSEJOHMZ B(SJFWBODF3FESFTTBMNFDIBOJTNIBTCFFOQVUJOQMBDF XIJDIFOBCMFTUIFFNQMPZFFTUPSBJTF
UIFJSJOEJWJEVBMHSJFWBODFT SFMBUJOHUPEBZUPEBZGVODUJPOJOHPGUIFPSHBOJ[BUJPOT NBUUFSTQFSUBJOJOHUPXPSLJOH
DPOEJUJPOQPMJDJFTHPWFSOJOHUIFXPSLQMBDF BOEXPSLQMBDFSFMBUFEEFDJTJPOTJNQBDUJOHUIFN
Objective
5IFCSPBEFSPCKFDUJWFPGUIF(SJFWBODF3FESFTTBMNFDIBOJTNJTUPQSPWJEFBOFBTJMZBDDFTTJCMFGPSVNUPBMM
FNQMPZFFTUPSBJTFJOEJWJEVBMEJTDPOUFOUTBOEBOZTVDIJTTVFTQFSUBJOJOHXPSLQMBDF QPMJDJFT BOEEBZUPEBZ
GVODUJPOJOH XIJDINFSJUSFTPMVUJPO
Scope & Applicability

B 5IFHSJFWBODFSFESFTTBMNFDIBOJTNXJMMDPWFSBMMUIFFNQMPZFFTJOUIFPSHBOJ[BUJPO JODMVEJOHUSBJOFFT XIP
are on the rolls of the Company.
C &NQMPZFFTPG*PO&YDIBOHF *OEJB -JNJUFE DVSSFOUMZXPSLJOH BUJUTDPSQPSBUF SFHJPO CSBODIBOEFYFDVUJPO

6OJUT
Coverage
A(SJFWBODFGPSUIFQVSQPTFPGHSJFWBODFQSPDFEVSFXPVMENFBOPOMZUIFJOEJWJEVBMHSJFWBODFT BOEUIF
NBUUFST VOEFS UIF TDPQF PG UIF QSPDFEVSF XIJDI DBO CF JOWPLFE CZ UIF BHHSJFWFE FNQMPZFF TIBMM CF
UIPTFSFMBUJOHUPHSJFWBODFTBSJTJOHPVUPG
B *NQMFNFOUBUJPOPGUIFQPMJDJFTSVMFT PSUIFEFDJTJPOTPGUIFPSHBOJ[BUJPO
C /POFYUFOTJPOPGBOZCFOFmUT
D *OUFSQSFUBUJPOPGXPSLQMBDFSVMFTBOETJNJMBSOBUVSF
)PXFWFS HSJFWBODF QFSUBJOJOH UP APS BSJTJOH PVU PG UIF GPMMPXJOH XJMM OPU DPNF VOEFS UIF QVSWJFX PG
HSJFWBODFQSPDFEVSF
t "OOVBMQFSGPSNBODFBQQSBJTBM QSPNPUJPOT BOEUSBOTGFSEFDJTJPOT
t 8IFSFUIFHSJFWBODFEPFTOPUSFMBUFUPBOJOEJWJEVBMFNQMPZFF
t "OZHSJFWBODFBSJTJOHPVUPGUIFEJTDIBSHFPSEJTNJTTBMPGBOFNQMPZFF
t (SJFWBODFTQFSUBJOJOHUPPSBSJTJOHPVUPGEJTDJQMJOBSZBDUJPOPSBQQFBMBHBJOTUTVDIBDUJPOXJMMOPUCF
covered in the scope grievance redressal mechanism.
Procedural Sequences in Redressal of Grievance:

5IF JOEJWJEVBM HSJFWBODF PG UIF FNQMPZFF XJMM CF EFBMU BT QFS UIF QSPDFTT BOE TFRVFODFT HJWFO
hereunder.
B 5IFBHHSJFWFEFNQMPZFFNBZUBLFVQIJTIFSHSJFWBODFFJUIFSJOXSJUJOHWFSCBMMZ XJUIIJTJNNFEJBUF

SFQPSUJOHNBOBHFS)0% XIPXJMMHPUISPVHIUIFEFUBJMT BOEHJWFBQFSTPOBMIFBSJOHXIJMFUSZJOHUP
SFTPMWFUIFTBNFBUIJTMFWFMXJUIJOBQFSJPEPGEBZT
50
Talent Management
Grievance Redressal
C 5IF DPODFSOFE NBOBHFS DBO DPOTVMU UIF )FBE PG %FQBSUNFOU BOE )3PS TVDI PUIFS EFQBSUNFOUT
before communicating back to the aggrieved employee.
D *GUIFFNQMPZFF JTOPUTBUJTmFEXJUIUIFSFTPMVUJPO IFTIFDBOTVCNJUIJTIFSHSJFWBODFJOXSJUJOHUP

UIF)FBEPG%FQBSUNFOUPSMPDBUJPOCSBODI)3XJUIJOEBZTGSPNUIFEBUFPGSFDFJQUPGSFQMZGSPNIJT
immediate superior.
E 5IF)0%APSUIF)3%FQBSUNFOUBU-PDBUJPO#SBODI$PSQPSBUF BTUIFDBTFNBZCF XJMMSFDPSEUIFJS

DPNNFOUTPOUIFHSJFWBODFXJUIJOEBZTBGUFSNBLJOHOFDFTTBSZFORVJSJFT
F 5IFDPNNFOUT BTSFDPSEFECZUIF)FBEPG%FQBSUNFOU)3%FQBSUNFOUXJMMCFDPNNVOJDBUFEUPUIF

aggrieved employee once again before being referred to the Grievance Settlement Committee.
*ODBTFUIF)0%DBOOPUBSSJWFBUBOZTBUJTGBDUPSZSFTPMVUJPOEFDJTJPOT IFNBZSFGFSUIFHSJFWBODFUPUIF

Grievance Settlement Committee.
The Grievance Settlement Committee shall comprise of the following

J "U-PDBUJPO3FHJPOT#SBODIFT&YFDVUJPO6OJUT
t )FBEPGUIF-PDBUJPOT
t )FBEPG'JOBODF%FQBSUNFOU
t )3%FQBSUNFOU UPGVODUJPOBTDPPSEJOBUPSGBDJMJUBUPS
JJ "U$PSQPSBUF0GmDF
t #VTJOFTT)FBE
t )FBEPG'JOBODF%FQBSUNFOU
t )FBE)3
5IF BCPWF DPNNJUUFF XJMM FYBNJOF UIF EFUBJMT PG UIF HSJFWBODF BOE NBZ BMTP EJTDVTT UIF TBNF XJUI UIF
BHHSJFWFEFNQMPZFF5IF$PNNJUUFFTIBMMHJWFJUTSFQMZUPUIFBHHSJFWFEFNQMPZFFXJUIJOEBZTGSPNUIF
date of reference.
In case the employee is not satisfied with the decision/resolution suggested/given by the committee,
he/she can appeal to CMD.
The CMD will take a decision and communicate the same within 10 days, from the date of receipt of
the appeal and his decision will be final and binding.
51
Talent Management
Internships
Objective
5PQSPWJEFTUVEFOUTQVSTVJOHWBSJPVTQSPGFTTJPOBMDPVSTFTBOPQQPSUVOJUZUPXPSLPOSFBMUJNFQSPKFDUTBOE
bolster their learning.
Scope
(SBEVBUF&OHJOFFSJOH5SBJOFF (&5
4VNNFS*OUFSOTIJQ1SPHSBN 4*1 GPS.#"TUVEFOUT
$"$4
Procedure
%FTJSPVTEFQBSUNFOUTUPJOEJDBUFUIFSFRVJSFEOVNCFSTPG*OUFSOT5SBJOFFTGPSUIFZFBS
%JSFDUBQQMJDBUJPOSFDFJWFEGSPNTUVEFOUTXJMMBMTPCFDPOTJEFSFE
4VNNFS 1SPKFDU USBJOFFT BSF FYQFDUFE UP GPMMPX UIF SVMFT BOE SFHVMBUJPOT XIJDI BSF MBJE EPXO CZ UIF
$PNQBOZGSPNEJTDJQMJOFQPJOUPGWJFX5IFZBSFFYQFDUFEUPEJTDVTTUIFQSPKFDUHJWFOCZUIFNBOBHFNFOU
XJUIUIFDPODFSOFE%FQBSUNFOUBM)FBEQFSJPEJDBMMZ"UUIFFOEPGUIFUSBJOJOHQFSJPE UIFZBSFSFRVJSFEUP
hand over a copy of their project to the concerned Department Head.
" TUJQFOE PG 3T 3VQFFT 'JWF 5IPVTBOE 0OMZ BT EFDJEFE GSPN UJNF UP UJNF XJMM CF QBJE UP UIF
TVNNFSQSPKFDUUSBJOFF*ODBTFUIFZBSFSFRVJSFEUPWJTJUDMJFOUTPSGPSPVUEPPSEVUZ 'JSTU$MBTTSBJMXBZ
QBTT PS SJDLTIBXUBYJ GBSF GSPN UIF OFBSFTU SBJMXBZ TUBUJPO XJMM CF SFJNCVSTFE /P BDDPNNPEBUJPO XJMM
CF QSPWJEFE UP PVUTUBUJPO TUVEFOUT 'PS 5JFS DPMMFHFT TUJQFOE XJMM CF EFDJEFE CZ )FBE )3 $" $4
internships amount as per the institute guidelines.
4UVEFOUTXJMMOFFEUPTVCNJUBDPQZPGUIFmOBMQSPKFDUSFQPSUUPUIFDPNQBOZHVJEF
%FDJTJPOSFMBUFEUP1SF1MBDFNFOU0GGFS 110 XJMMCFKPJOUMZEJTDVTTFECFUXFFO)FBE)3#VTJOFTT)FBE
52
Talent Management
All Ideas Matter (AIM)
Purpose
8FSFDPHOJ[FUIFOFFEUPDSFBUFBOENBJOUBJOBTVQQPSUJWFDMJNBUFUPTUJNVMBUFJOHFOVJUZBOEJOOPWBUJWFOFTT
BNPOHUIFFNQMPZFFT0VSBJNJTUPQSPWJEFBTZTUFNGPSBDDFQUBODF FWBMVBUJPOBOESFXBSEJOHDSFBUJWFJEFBT
DPNJOHGSPNFNQMPZFFT5IJTTVHHFTUJPOTDIFNFBJNTBUIBSOFTTJOHUIFMBUFOUDSFBUJWJUZJOFWFSZJOEJWJEVBM
UIFSFCZGPTUFSJOHBTFOTFPGBDIJFWFNFOUBOEBGFFMJOHPGJOWPMWFNFOUJOUIFHSPXUIPGUIFPSHBOJ[BUJPOBNPOHTU
the employees.
"*.QIJMPTPQIZXJMMHFUUSBOTMBUFEJOUPGPMMPXJOHTQFDJmDPCKFDUJWFT
5PQSPWJEFBOPQQPSUVOJUZUPUIFFNQMPZFFTUPDPNNVOJDBUFUIFJSWBMVBCMFJEFBT DSFBUJWFUIPVHIUT BOE
develop their talents.
5PTIBSFCFOFmUTSFTVMUJOHGSPNBEPQUJPOPGTVDITVHHFTUJPOT
5PNPUJWBUFFNQMPZFFT CPPTUUIFJSNPSBMFBOEHJWFQFSTPOBMSFDPHOJUJPO
5PJNCJCFBTQJSJUPGDPPQFSBUJPOBOEUFBNXPSLBNPOHTUFNQMPZFFTBUBMMMFWFMT
5PDVMUJWBUFBDVMUVSFPGDPOUJOVPVTMFBSOJOHJNQSPWFNFOUBDSPTTUIFDPNQBOZ
5PSFDPHOJ[FBOESFXBSEUIFUBMFOUTJOUIFDPNQBOZ
Scope and Coverage

5IJTQPMJDZJTGPSBMMFNQMPZFFTBOEDPWFSTBMMUZQFTPGTVHHFTUJPOTJEFBT XIJDIXJMMMFBEUP
*ODSFBTFEQSPEVDUJPOBOEQSPEVDUJWJUZ
3FEVDUJPOPGDPTUTCZBEPQUJOHCFUUFSNFUIPET QSPDFEVSF TZTUFNBOEQMBOOJOH
&MJNJOBUJPOPGXBTUF SFEVDUJPOPGSFQFBUBOEEFGFDUJWFXPSLQMVTQSFWFOUJPOPGCSFBLEPXOT
4. Quality improvement and employee performance.
5. Greater safety and prevention of accidents.
6. Motivation of employees.
4BWJOHTGPSUIFDPNQBOZJOUFSNTPGNPOFZ IVNBOFGGPSU UJNF FOFSHZBOENBUFSJBMT
*NQSPWFNFOUJONBJOUFOBODFBOEVQLFFQPGSFTPVSDFT
&GGFDUJWFMZEFQMPZJOHVOVTFEBOEVOEFSVTFENBOQPXFS NBUFSJBMT TQBSFT FRVJQNFOU UPPMT FUD
"EEJUJPOBMCFOFmUTJOXFMGBSFGBDJMJUJFT QVCMJDSFMBUJPOTBOESFDSFBUJPOBMQSPHSBNT
Procedure
5IF)3EFQBSUNFOUXJMMGBDJMJUBUFDSFBUJPOPGBDPNNJUUFFHSPVQDFMMPSUFBNSFTQPOTJCMFGPSHBUIFSJOHBOE
FWBMVBUJOH FNQMPZFF TVHHFTUJPOT 5IJT XPVME CF LOPXO BT i&NQMPZFF 4VHHFTUJPOT $PNNJUUFFw &4$
BOEUIF)3EFQBSUNFOUTIPVMEDPNNVOJDBUFUIFTBNFUPBMMFNQMPZFFT"EFEJDBUFEFNBJM*%TIPVMECF
created for this purpose.
2. Employee should neatly draft and submit suggestions to the Employee Suggestions Committee.
3FDFJWFETVHHFTUJPOXJMMCFQSPDFTTFETDSFFOFECZUIF&4$
53
Talent Management
3FQSFTFOUBUJWFTGSPNCVTJOFTTGVODUJPOT PQFSBUJPOT mOBODFBOEUIF)3EFQBSUNFOUTIPVMECFQBSUPGUIF

ESC.
5IF &4$ XJMM DPOTJEFS UIF TVHHFTUJPO BOE EFDJEF XIFUIFS JU JT BDDFQUBCMF 5IF &4$ IBT UP TVCNJU
KVTUJmDBUJPOGPSBDDFQUBODFSFKFDUJPOPGTVHHFTUJPOTSFDFJWFE
$PTUoCFOFmUPSBOZPUIFSBOBMZTJTJGSFRVJSFETIPVMECFDBSSJFEPVUCZFJUIFSUIF&4$PSCZBQFSTPOUFBN
nominated by the ESC.
"GUFSBOBMZ[JOHUIFUFDIOJDBM PQFSBUJPOBMBOEmOBODJBMEJNFOTJPOTPGUIFTVHHFTUJPO &4$XJMMBQQSPWFUIF

TBNFJGGPVOEXPSUIZ"CVTJOFTTQMBOTIPVMECFEFWFMPQFEBOEUIFBQQSPWFETVHHFTUJPOJNQMFNFOUFE
5IF&4$NBZBMTPJOWJUFUIFQFSTPODPODFSOFEGPSNBLJOHBQSFTFOUBUJPOCFGPSFJUJGEFFNFEmU
"SFQPSUPGBMMTVHHFTUJPOTSFDFJWFE XIFUIFSBQQSPWFESFKFDUFETIPVMECFTVCNJUUFEUPUIF)3IFBEPOB

RVBSUFSMZPSNPOUIMZCBTJT
Criteria for Assessing Suggestions

5IF&4$XJMMBTTFTTUIFWBMVFPGUIFTVHHFTUJPOLFFQJOHJOWJFXUIFGPMMPXJOH
1. Nature of the suggestion
*GUIFTVHHFTUJPOJTPGBUFDIOJDBMOBUVSF &4$XJMMBOBMZ[FXIFUIFSUIFTVHHFTUJPOJTBOJOWFOUJPO BEBQUBUJPO

BO JOUSPEVDUJPO PG B LOPXO JEFB OPU MFWFSBHFE JO UIF DPNQBOZ PS FYUFOTJPO PG BO JEFB PS NFUIPE UIF
PSHBOJ[BUJPOJTBXBSFPG
2. Technical value of the Suggestion
&4$XJMMBOBMZ[FXIFUIFSUIFTVHHFTUJPOJTUFDIOJDBMMZTPVOE FYIBVTUJWF DPNQMFUF WJBCMFDPTUXJTFBOE

possible to adopt and implement.
3. Utility
&WBMVBUJPOXJMMCFVOEFSUBLFOPGXIFUIFSBTVHHFTUJPOJTVTFGVMBTBQFSNBOFOUPSUFNQPSBSZNFBTVSFBOE
XIFUIFSJUXJMMJNQSPWFFGmDJFODZBOEFGGFDUJWFOFTT
4. Safety
&WBMVBUJPO XJMM CF VOEFSUBLFO PG XIFUIFS UIF TVHHFTUJPO SFTVMUT JO FMJNJOBUJPO PG BDDJEFOUIB[BSET UP
QFSTPOTBOEFRVJQNFOUBSPVOEXIFUIFSJUJTTBGFGPSFNQMPZFFT UPPMTBOENBDIJOFBOEEPFTOPUPCTUSVDU
GSFFNPWFNFOUPGNBDIJOFT QFSTPOOFM FUD
5. Impact
"OBMZTJTPGXIFUIFSUIFTVHHFTUFEJNQSPWFNFOUJTBNBKPSPSNJOPSJNQSPWFNFOUPGXPSLJOHDPOEJUJPOT
BOEXIFUIFSJUJTMJLFMZUPSFTVMUJODPTUSFEVDUJPOBOEJODSFBTFEQSPEVDUJWJUZ RVBMJUBUJWFMZRVBOUJUBUJWFMZ XJMM
be done.
54
Talent Management
6. Economy
*UIBTUPCFDPOTJEFSFEXIFUIFSUIFTVHHFTUJPOJTFDPOPNJDBMJOUFSNTPGNBUFSJBMT FGGPSUBOEUJNF CPUI

NBONBDIJOFIPVST BOETQFDJBMDPOTJEFSBUJPOTNBZCFHJWFOUPTVHHFTUJPOTGPSTVCTUJUVUJPOUIBUSFTVMU
in savings for the company.
7. Overall benefit to the Company
"OBMZTJTPGXIFUIFSUIFTVHHFTUJPOJTBEBQUBCMFBOEXIBUFGGFDUJUIBTPOUIFGVODUJPOJOHPGPUIFSSFMBUFE
EFQBSUNFOUT JGJNQMFNFOUFEXJMMCFEPOF5IFTVHHFTUJPOXJMMCFDPOTJEFSFEWJTBWJTUIFBJNT PCKFDUJWFT
and policies of the management.
Recognition
5POVSUVSFBIBQQZBOEJOTQJSFEXPSLGPSDFJUJTJNQPSUBOUUPSFDPHOJ[FPVUTUBOEJOHQFSGPSNBODFTBOESFXBSE
UIPTFXIPDPOUSJCVUFCFZPOEUIFDBMMPGEVUZ*UJTVQUPUIFCVTJOFTTFOUJUJFTUPEFDJEFPOUIFRVBOUVNPGUIF
SFXBSE
3FXBSENBZCF
t "OBQQSFDJBUJPOMFUUFSDFSUJmDBUF
t 4PDJBMBQQSFDJBUJPO
t .POFUBSZSFXBSE
t $PNQBOZBQQBSFMPSHJGUT
t 0QQPSUVOJUZUPMFBEJOUFSWFOUJPOT CVTJOFTTJEFBT
"MMSFXBSETBSFTVCKFDUUPJODPNFUBYEFEVDUJPOTBQQMJDBCMFVOEFSUIF*ODPNF5BY"DU
Exceptions
Any exception or deviation from the policy needs approval from the Head of HR.
55
Mobility
XTransfer Policy
XLocal Conveyance Policy
XDomestic Travel Policy
57
Mobility
Transfer Policy
Objective
5PNFFUCVTJOFTTOFFETJOUFSNTPGNBOQPXFS UFDIOJDBMFYQFSUJTFBOEPUIFSCVTJOFTTFYJHFODJFT
Initiation by
&NQMPZFF NJOJNVNEVSBUJPOoZFBSTJOFYJTUJOHSPMF BTXFMMBT)FBEPG%FQBSUNFOUT
Guidelines
Employee initiated transfer
&NQMPZFFTDBOSBJTFBSFRVFTUXJUIUIFJSSFQPSUJOHNBOBHFSTSFHBSEJOHUSBOTGFSUPBOPUIFSMPDBUJPOXIFSF
*&*PQFSBUFTBOEIBTBOPQFOQPTJUJPO *+1 5IFSFRVFTUOFFETUPCFSPVUFEUISPVHI)FBEPG%FQBSUNFOU
and Corporate HR.
'JOBMEFDJTJPOXPVMEEFQFOEPODPODVSSFODFPGCPUIEFQBSUNFOUMPDBUJPOIFBETGSPNXIFSFUSBOTGFSJT
CFJOHJOJUJBUFEBOEEFQBSUNFOUMPDBUJPOUPXIJDIFNQMPZFFJTCFJOHUSBOTGFSSFEBOE)FBE)3
*GBOFNQMPZFFJTTFFLJOHUSBOTGFSUPOFXMPDBUJPOEFQBSUNFOU UIFOUIFDPODFSOFEEFQBSUNFOUDBOHFUUIF

FNQMPZFFJOUFSWJFXFEUPmOEUIFTVJUBCJMJUZGPSUIFSPMFBOETVCTFRVFOUMZEFDJEFJGJUXBOUTUPBDDFQUUIF
employee.
Company Initiated Transfer

1. Business Head can initiate transfer of employees from one location to another to meet business exigencies.
.PEFBOEDMBTTPGUSBWFMCZFNQMPZFFTBOEUIFJSGBNJMZNFNCFSTXJMMCFBTQFS%PNFTUJD5SBWFM1PMJDZBT
applicable from time to time.
" NBYJNVN PG POF USVDLMPBE PG GVSOJUVSF UPO GPS IPVTFIPME HPPET JT BMMPXFE 3FBTPOBCMF BDUVBM
FYQFOTFTGPSQBDLJOH DBSUJOHBOEVOQBDLJOHXJMMCFQBJECZUIF$PNQBOZ&TUJNBUFTPGUIFTFXJMMOFFEUP
CFBQQSPWFEJOBEWBODFCZ%FQBSUNFOU)FBEPS#SBODI.BOBHFS)FBEPG"ENJOJTUSBUJPO5SBOTJUBOE
TUPSBHF JOTVSBODF TIPVME CF DPWFSFE XJUI UIF *OTVSBODF $PNQBOZ UISPVHI "DDPVOUT %FQBSUNFOU BOE
premium shall be paid by the Company. Employees shall provide a detailed itemized list of personal effects
BOEGVSOJUVSFBMPOHXJUISFBTPOBCMFWBMVFGPSJOTVSBODFQVSQPTFTQSJPSUPNPWFNFOU
&NQMPZFFIBTUPPCUBJOBUMFBTURVPUFTHJWJOHEFUBJMTPGDPTUGPSQBDLJOH DBSUJOHBOEVOQBDLJOH TFQBSBUF

RVPUFGPSUSBOTQPSUPGDBSPSCJLFCZSBJMGPSBQQSPWBMGSPN)3"ENJOJTUSBUJPOEFQBSUNFOUBUMFBTUEBZT
prior to date of movement.
.BYJNVNOVNCFSPGWFIJDMFTUIBUDBOCFDPWFSFEBSFPOFGPVSXIFFMFSBOEPOFUXPXIFFMFS"MVNQTVN
NBYJNVNBNPVOUPG3T XJMMCFHJWFOGPSUIFTBNF/FDFTTBSZTVQQPSUJOHEPDVNFOUTXJMMOFFEUP
CFQSPEVDFEGPSDMBJNJOHUIJTBNPVOU'PSEJTUBODFTVQUPLN FNQMPZFFTDBODMBJNOFDFTTBSZCJMMT
like petrol and toll charges only.
$BSSFHJTUSBUJPO UBYFTFUDBUOFXQMBDFPGQPTUJOHXPVMEOFFEUPCFCPSOFCZFNQMPZFFT
*GBOFNQMPZFFDIPPTFTUPESJWFUIFWFIJDMFCFUXFFOMPDBUJPOTBOEJGUIBUEBZJTXPSLJOHEBZIJTMFBWFPG
BCTFODFXJMMCFDPOTJEFSFEGSPNKPJOJOHMFBWFJUTFMG

Mobility
Transfer Policy
Transfer Assistance
5IFBTTJTUBODFJODMVEFTPOFUJNFBDUVBMFYQFOTFTJODVSSFEJONPWJOHUIFGBNJMZGSPNPOFQMBDFUPBOPUIFS
5IJTXJMMDPWFSDIJMESFOTTDIPPM FOUSBODFGFFT OFXUFYUCPPLT TDIPPMVOJGPSN
&YQFOTFT NVTU CF TVQQPSUFE CZ BDUVBM WPVDIFST PS CJMMT BOE TIBMM OPU FYDFFE UIF MJNJUT MBJE EPXO JO
"OOFYVSF"
#SPLFSBHFGPSnBUIJSFOPUFYDFFEJOHPOFNPOUITSFOUXJMMCFEJSFDUMZQBJECZUIFDPNQBOZUPUIFCSPLFS
.PEFPGUSBWFMXJMMCFBTQFSFNQMPZFFTHSBEFFOUJUMFNFOUT
*ODBTFPGGBDJMJUBUJOHBENJTTJPOUPFEVDBUJPOBMJOTUJUVUJPOT UIFFNQMPZFFTGBNJMZNFNCFS DIJMESFOTFFLJOH

BENJTTJPO XJMM CF BMMPXFE UP USBWFM UP BOE GSP KPVSOFZ PO POF UJNF CBTJT 5SBWFM FOUJUMFNFOUT BT QFS
employee’s grade.
5PFOBCMFUIFSFJNCVSTFNFOUUIFSFIBTUPCFBDUVBMDIBOHFPGSFTJEFODFUPOFXQMBDFBMPOHXJUIDIBOHF
PGTDIPPMT GBNJMZNPWJOHUPOFXMPDBUJPOJGNBSSJFEFUD
Settling Expenses
B 5SBOTGFSFFTIPVMENPWFPOBTJOHMFTUBUVTCBTJTUPUIFOFXMPDBUJPOBOEBSSBOHFUPIBWFUIFBQBSUNFOU
SFBEZGPSPDDVQBODZXJUIJOBNBYJNVNQFSJPEPGUXPXFFLT&YQFOTFTXJMMCFSFJNCVSTFEBUUIFSBUFT
given in Annexure A.
C 4FUUMJOHFYQFOTFTBSFFYQFOTFTUPXBSETCPBSEJOHBOEMBVOESZVOUJMUIFSFTJEFODFBUUIFOFXMPDBUJPOJT
established as in Annexure A.
General
t )BOEPWFSUBLFPWFSQSPDFTTSFTQPOTJCJMJUJFTXJMMMJFXJUICVTJOFTTFT
t .BOBHFSTGSPNSFMJFWJOHCVTJOFTTEFQBSUNFOUTIPVMEFWBMVBUFUIFQFSGPSNBODFPGUIFFNQMPZFFBOE
DMPTFUIFBQQSBJTBMGPSUIFFNQMPZFFBTQFSUIFBQQSBJTBMQSPDFEVSF3BUJOHTHJWFOCZNBOBHFSXJUI
XIPNUIFFNQMPZFFIBTTQFOUNPSFUJNFJOBOFWBMVBUJPOZFBSXJMMCFDPOTJEFSFEBTmOBM
Annexure – A
Transfer Assistance
t 5SBOTGFS"TTJTUBODFTIBMMCFSFJNCVSTFETVCKFDUUPDMBVTFTPGUIFQPMJDZTVQQPSUFECZBDUVBMWPVDIFST
BOETIBMMOPUFYDFFEUIFGPMMPXJOHMJNJUT
(SBEF**BCPWF 3T
(SBEF****7 4S.BOBHFS.BOBHFS 3T
(SBEF7 .BOBHFS 3T
(SBEF.7*UP.9 %Z.BOBHFS &YFDVUJWF 0GmDFS 3T
60
Mobility
Transfer Policy
Settling Expenses
t 4FUUMJOHFYQFOTFTTIBMMCFSFJNCVSTFETVCKFDUUPDMBVTFTPGUIFQPMJDZBUUIFGPMMPXJOHSBUFT
(SBEF**BCPWF 3T
(SBEF****7 4S.BOBHFS.BOBHFS 3T
(SBEF7 .BOBHFS 3T
(SBEF.7*UP.9 %Z.BOBHFS &YFDVUJWF 0GmDFS 3T
61
Mobility
Local Conveyance Policy
Objective
5PFTUBCMJTIHVJEFMJOFTGPSFNQMPZFFTUPHFUSFJNCVSTFNFOUGPSMPDBMUSBWFM PUIFSUIBOGSPNIPNFUPPGmDFBOE
SFUVSO VTJOHQVCMJDUSBOTQPSUBUJPO JODMVEJOHTIBSFUBYJ PSPXOWFIJDMF3BEJVTPGLNPOFXBZGSPNPGmDFJT
the range to be treated for local conveyance.
In case employee is using own vehicle

5ZQFPG7FIJDMFDPWFSFE
t 5XP8IFFMFS
t 'PVS8IFFMFS
7FIJDMFIBTUPCFPXOFECZFNQMPZFFXJUIWBMJEEPDVNFOUTBTMBJEEPXOVOEFSMBX
Exclusion
)PNFUP0GmDF QMBDFPGQPTUJOH BOESFUVSOUPIPNFJTOPUDPWFSFEVOEFSUIFQPMJDZ
$PNQBOZQSPWJEFEWFIJDMFXJUIGVFM
)84 4FSWJDF%JWJTJPOFUDXIPIBWFTFQBSBUFSVMFTQPMJDJFT
Guidelines
"O&NQMPZFFXIPJTVTJOHIJTGPVSXIFFMFSPSUXPXIFFMFSGPSPGmDJBMVTFDBODMBJN3TQFSLNBOE3T
QFSLNSFTQFDUJWFMZ'SPNBTBGFUZQFSTQFDUJWF GPSMPOHEJTUBODFUSBWFM CFZPOELN JUJTBEWJTBCMF
UPDIPPTFQVCMJDUSBOTQPSUBUJPO5IFGBSFJODVSSFEGPSUIFTBNFXJMMCFSFJNCVSTFECZUIFPSHBOJ[BUJPOBT
QFSBCPWFNFOUJPOFEDSJUFSJB'PSJOUFSDJUZUSBWFMQSJPSBQQSPWBMGSPNUSBWFMEFTLJTSFRVJSFEJOPSEFSUPTFUUMF
the claim.
"OZUSBWFMCFJOHJOJUJBUFEGSPNQMBDFPGQPTUJOHDBOCFDMBJNFEBTQFSPXOWFIJDMFSVMFPSUBYJBVUPDIBSHFT
&NQMPZFFTBSFBEWJTFEUPCFQSVEFOUXIJMFDIPPTJOHUIFNPEFPGUSBOTQPSUBUJPOGSPNDPTUQFSTQFDUJWF
&NQMPZFFTJO.7*BOEBCPWFBSFFMJHJCMFGPSXIFFMFSXIJMFSFTUPGUIFHSBEFTXJMMCFFMJHJCMFGPSXIFFMFS
for reimbursement purposes.
*ODBTFPGOPOBWBJMBCJMJUZPGCJMM UIFSFJNCVSTFNFOUXJMMCFBTQFSUIFQFSLNSBUFBQQMJDBCMFGPSXIFFMFST

*O TVDI DBTFT EFDJTJPO PG LN USBWFMMFE XJMM CF CBTFE PO (PPHMF NBQT CZ TIPSUFTU QPTTJCMF SPVUF 5IJT
JT BQQMJDBCMF GPS FNQMPZFFT JO HSBEFT . 7* BOE BCPWF &NQMPZFFT CFMPX . 7* OFFE UP BWBJM QVCMJD
transportation as per existing rules and the same can be claimed on actuals.
&NQMPZFFTXIPBSFEFQVUFEGPSBOZUSBJOJOHPSTFNJOBSTXJMMCFFMJHJCMFGPSDMBJNJOHMPDBMDPOWFZBODFGSPN
home to the location of training or seminar and back for each day.
&NQMPZFFTQSPWJEFEXJUIGVFM EJSFDUMZQBJECZDPNQBOZ XJMMOPUCFBCMFUPDMBJNGVFMSFJNCVSTFNFOU
1PJOUUPQPJOUESPQTFSWJDFTXJMMOPUCFCPPLFECZDPNQBOZ&NQMPZFFTGSPN.JEEMF.BOBHFNFOUPOXBSET
.7*BOEBCPWF IBWFUPUBLFPXOWFIJDMFPSVTF0MB6CFSPSBOZPUIFSBHHSFHBUPSDBSTFSWJDFBOEUIF
CJMMTDBOCFDMBJNFE8IJMFCPPLJOHTVDITFSWJDFTBMMFNQMPZFFTOFFEUPCFDPOTDJPVTPGUIFDPTUTJOWPMWFE
BOECPPLPOMZJO.JOJ6CFS(PDBUFHPSZ
/PUF*ODBTFPGFNQMPZFFTCPPLJOHDBSTPOUIFJSPXOEVFUPOPOBWBJMBCJMJUZPG6CFS0MB MBSHFSDBSTTVDI
BT*OOPWB &SUJHBFUDTIPVMECFDPOTJEFSFEPOMZJGQFPQMF BCPWF BSFUSBWFMMJOHJOBHSPVQ
62
Mobility
Local Conveyance Policy
*OBOFWFOUXIFSFBOFNQMPZFFOFFETDBSCPPLJOHGPSUIFXIPMFEBZPSIPVST IFTIFNBZVTFUIFSFOUBMT

NPEF BWBJMBCMF XJUI 0MB BOE 6CFS PS IJSF DBS GSPN BHFODJFT &NQMPZFFT BSF SFRVFTUFE UP CF KVEJDJPVT
XIJMF EFDJEJOH UIF TBNF $BS NPEF TIPVME CF UIF DIFBQFTU PG BWBJMBCMF PQUJPOT &NQMPZFF DBO DMBJN
SFJNCVSTFNFOUPODFCBDLJOPGmDF#JMMTOFFEUPCFTVCNJUUFEBHBJOTUUIFTBNF
&NQMPZFFT XPSLJOH MBUF CFZPOE IPVST PG UIF TUJQVMBUFE PGmDF UJNJOH JODMVTJWF PG nFYJ UJNF UBLFO CZ
FNQMPZFF POSBSFPDDBTJPOT DBOHFUBVUPUBYJGBSFSFJNCVSTFEGSPNPGmDFUPOFBSFTUSBJMXBZTUBUJPOCVT
TUPQBOEGSPNUIFJSSFTJEFODFSBJMXBZPSCVTTUPQUPSFTJEFODFJGUIFZHFUMBUFEVFUPFYJHFODZSFMBUFEUP
XPSL$MBJNTOFFETUPCFBQQSPWFECZ)0%
&NQMPZFFTDBMMFEUPXPSLPOOPOXPSLJOH4BUVSEBZT4VOEBZTGPSBEESFTTJOHBVEJUTBOEPUIFSUJNFTFOTJUJWF
XPSL DBO DMBJN GPPE SFJNCVSTFNFOU BOE MPDBM DPOWFZBODFT BT BQQMJDBCMF UP UIFJS HSBEFT &NQMPZFFT
XPVMEOFFEUPQBZmSTUBOEUIFODMBJNSFJNCVSTFNFOUGPSUIFTBNF5IFDMBJNXJMMIBWFUPCFBQQSPWFECZ
)0%
Grade Lunch with Bill
1SFTJEFOU&71471 At Actuals
71"71 400
.* 300
.** 300
.*** 300
.*7 300
MV 300
.7* 250
.7** 250
.7*** 250
.*9 250
.9 250
.9* 250
&NQMPZFFT HPJOH CZ BVUP SJDLTIBXUBYJPUIFS TIBSFE UBYJ XJMM OFFE UP QSPEVDF CJMMT FMTF UIFZ XJMM CF
SFJNCVSTFE BU 3T QFS LN nBU %JTUBODF XJMM CF BT QFS (PPHMF NBQ *G BO FNQMPZFF XIJMF USBWFMMJOH
OFFETUPVTFNFUSP USBJOFUD UIFTBNFDBOBMTPCFEPOFBOEDMBJNFEPOBDUVBMT
63
Mobility
Domestic Travel Policy
Objective
5PGBDJMJUBUFSFJNCVSTFNFOUPGFYQFOTFTJODVSSFECZFNQMPZFFTPOPGmDJBMUSBWFM
Eligibility
5IJTQPMJDZXJMMCFBQQMJDBCMFUPDPOmSNFEFNQMPZFFTFNQMPZFFTPOQSPCBUJPOUSBJOFFTBOEXJMMCFBQQMJDBCMF
UPBMMDPOTVMUBOUTBEWJTPSTFUDXIPBSFSFRVJSFEUPEFQVUFEUPUSBWFMGPSPGmDJBMXPSL
General
5IJTQPMJDZJTEJWJEFEJOUPQBSUT
1BSU"DPWFSTUSBWFM BCPWFLN BOEOPUJOWPMWJOHPWFSOJHIUTUBZ
1BSU#DPWFSTBOZUSBWFMXIJDIJODMVEFTOJHIUTUBZ
Part A
5IJTQBSUPGUIFQPMJDZXJMMDPWFSUSBWFMFOUJUMFNFOUTGPSBMMUIFFNQMPZFFTXIPBSFDPWFSFEVOEFSUIJTQPMJDZBT
QFS"OOFYVSF"5IJTQPMJDZJTOPUBQQMJDBCMFUP)84 4FSWJDF%JWJTJPOFUDXIPIBWFTFQBSBUFQPMJDZ
Annexure A
Same Day Return Allowances
Same Day Return (Applicable only above 75km

Grade Lunch with bill
travel & no Night Stay else not eligible)
1SFTJEFOU&71 At Actuals 175
47171"71 400 175
.* (. 300 150
.** %(. 300 150
.*** 300 125
.*7 300 125
MV 300 125
.7* 250 100
.7** 250 100
.7*** 250 100
.*9 250 100
.9 250 100
.9* 250 100
64
Mobility
General
&NQMPZFFTTIPVMEOPUESBXBEWBODFGSPNBOZMPDBUJPOPUIFSUIBOUIFCBTFMPDBUJPO
2. All bills should be settled by the employees directly.
&YQFOTFTIFFUTBMPOHXJUIUIFWJTJUSFQPSUTIPVMECFTVCNJUUFEUPUIF%FQBSUNFOU)FBEXJUIJOmWFXPSLJOH
days after the employee returns from tour.
'PSBOZUPVSBEWBODFSFRVJSFNFOUBQQSPWBMIBTUPCFUBLFOGSPN)0%BMPOHXJUIUIFUPVSSFRVJTJUJPOGPSN
and to be submitted to the accounts before starting of tour.
&NQMPZFFTBSFFMJHJCMFGPSDMBJNJOHGPPEFYQFOTFTXJUICJMMBOETBNFEBZSFUVSOBMMPXBODFTUPHFUIFSBTQFS
grade
*ODBTFTPGTBNFEBZSFUVSO JGUSBWFMEVSBUJPOJTHSFBUFSUIBOIPVST CPBSEJOHMJNJUTBTBQQMJDBCMFUPDJUZ

DMBTTXJMMCFBQQMJDBCMFBTTIPXOJO1BSU#PGUIFQPMJDZ
*GMVODIJTQSPWJEFECZDPNQBOZ JUDBOOPUCFDMBJNFE
Part B
5IJTQBSUPGUIFQPMJDZXJMMDPWFSUSBWFMFOUJUMFNFOUTGPSFNQMPZFFTXIPBSFDPWFSFEVOEFSUIJTQPMJDZBTQFS
Annexure B.
5IJTQPMJDZJTOPUBQQMJDBCMFUP)84 4FSWJDF%JWJTJPOFUDXIPIBWFTFQBSBUFQPMJDZ
Mode of travel
Grade Mode of travel
M2 & Above "JS &DPOPNZ$MBTT 'JSTU"$"$

3BJM "$JOUSBJOKPVSOFZ *GPOFXBZUSBWFMUJNFJTNPSFUIBOIPVST UIFO"JSJO
M3 – M6
FDPOPNZDMBTT
.BOE#FMPX AC 3
*G UPUBM USBWFM UJNF POF XBZ JT HSFBUFS UIBO IPVST BOE OFFET UP CF USBWFMMFE EVSJOH XPSLJOH EBZT UIFO
FNQMPZFFTJOHSBEF.BOECFMPXDBOBWBJM"JSUSBWFMTVCKFDUUP)0%BQQSPWBM&NQMPZFFTOFFEUPQMBOUSBWFM
judiciously and give an advance notice of 15 days.
&NQMPZFFTTIPVMEmYBTDIFEVMFBOEBWPJESFCPPLJOH/PEPVCMFCPPLJOHTGPSUSBWFMXJMMCFFOUFSUBJOFE
&NQMPZFFTTIPVMEOPUCPPLUJDLFUTPOUIFJSPXOVOMFTTEVSJOHFNFSHFODJFT
Room Eligibility
Grades Occupancy
VP & Above Single
"71#FMPX Double
65
Mobility
Annexure B - Travel Policy Local Travel
Out of Pocket
Lodging (Taxes Boarding (Including Lunch & Expenses Own
Extra) Dinner) (Tips/ News Arrangement
Grades Papers etc.)
A B C A B C
8JUI#JMM 8JUI#JMM 8JUI#JMM

President
8500 7500 5000 2000 1500 1000 175 1000
/EVP
SVP/VP 5500 3800 3500 1500 1100 175 1000
MI/AVP 4500 3800 3500 1200 1100 800 150 800
MII 4500 3800 3500 1200 1100 800 150 800
MIII 4500 3500 2500 1000 700 125 700
MIV 4000 3500 2500 850 800 650 125 700
MV 4000 3500 2500 850 800 650 125 700
MVI 4000 3500 2500 850 800 650 100 600
MVII 2800 2700 2500 800 700 550 100 600
MVIII 2800 2700 2500 800 700 550 100 600
MIX 2800 2700 2500 800 600 500 100 450
MX 2800 2700 2500 800 600 500 100 450
MXI 2800 2700 2500 800 600 300 100 400
Procedure & Authorization

"MM FNQMPZFFT FMJHJCMF GPS BJS USBWFM TIPVME HFU UIFJS USBWFM SFRVJTJUJPOT BQQSPWFE CZ UIF 7JDF1SFTJEFOU
#VTJOFTT)FBE QSJPSUPUSBWFM
5SBWFM SFRVFTU TIPVME CF SBJTFE JO BUUBDIFE GPSNBU POMZ BOE TIPVME CF BQQSPWFE CZ #VTJOFTT )FBE
Approving Authority in the same format.
/PUJDLFUTXJMMCFCPPLFEJGEVMZBQQSPWFESFRVJTJUJPOTBSFOPUSFDFJWFECZUIF"ENJOJTUSBUJPOEFQBSUNFOU
*O FWFOU PG FYJHFODJFT USBWFM CPPLJOH XJMM CF EPOF TVCKFDU UP FNBJM BQQSPWBM )PXFWFS EVMZ mMMFE BOE
BQQSPWFESFRVJTJUJPOGPSNGPSUSBWFMCPPLJOHTIPVMECFTVCNJUUFEXJUIJOXPSLJOHEBZT*GBOFNQMPZFF
EPFTOPUTVCNJUQSFWJPVTBQQSPWFEUSBWFMSFRVJTJUJPO UIFOGVUVSFUSBWFMCPPLJOHXJMMOPUCFFOUFSUBJOFEUJMM
previous one is closed.
"DPOTPMJEBUFENPOUIMZTUBUFNFOUPGTVDIDBTFTTUBUJOH%BUFPG5SBWFM5SBWFM4FDUPS3FBTPOGPS&YJHFODZ
FYDFFEJOH MJNJUT TIPVME CF HJWFO CZ MPDBM "ENJOJTUSBUJPO %FQBSUNFOU UP $PSQPSBUF )3 XIP XJMM HFU JU
SBUJmFECZUIF$.%
66
Mobility
&NQMPZFFTJO71BCPWFHSBEFT#VTJOFTT)FBETDBOTFMGBQQSPWFUIFJSUSBWFM
"MM5SBWFMCPPLJOHTXJUIEVMZBQQSPWFEUSBWFMCPPLJOHGPSNTTIPVMECFSPVUFEUISPVHICPPLJOHEFTLPOMZ
'PSDBODFMMBUJPO UIFDBODFMMBUJPOGPSNBMPOHXJUIUIFUJDLFUGPSDBODFMMBUJPOTIPVMECFTFOUUPUIFCPPLJOH

EFTL BUMFBTUIPVSTJOBEWBODFJODBTFPGBJSUSBWFMBOEBEBZJOBEWBODFJODBTFPGSBJMCPPLJOH
'JOBM EFDJTJPO PG DIPJDF PG BJSMJOFT XJMM MJF XJUI "ENJO EFQBSUNFOU POMZ 5JDLFUT DPTUJOH HSFBUFS UIBO 3T
POFXBZSPVUFXJMMOFFETQFDJBMBQQSPWBMGSPN)0%
Hotel/Guest House Accommodation

8IJMF PO PVUTUBUJPO EVUZ FNQMPZFFT BSF FYQFDUFE UP BWBJM PG DPNQBOZ HVFTU IPVTF BDDPNNPEBUJPO
XIFSFWFSJUJTBWBJMBCMF(VFTUIPVTFCPPLJOHTNVTUCFEPOFUISPVHISFTQFDUJWFMPDBUJPO"ENJOJTUSBUJPO
Department.
*GBOFNQMPZFFTUBZTJOBIPUFMPUIFSUIBOBDPNQBOZPXOFEHVFTUIPVTFEVFUPOPOBWBJMBCJMJUZPGHVFTU
IPVTF UIFFNQMPZFFXJMMBEIFSFUPUIFMJNJUTBQQMJDBCMFUPIJTHSBEF
-JRVPS DJHBSFUUFBOEBOZPUIFSQFSTPOBMFYQFOEJUVSFMJLFVTFPGIFBMUIDMVC FUD XJMMOPUCFSFJNCVSTFE
*G BO FNQMPZFF TIBSFT B IPUFM SPPN XJUI B DPMMFBHVF UIF FNQMPZFF JO IJHIFS HSBEF TIPVME DMBJN UIF
FYQFOTFTBOENFOUJPOUIFOBNFPGUIFQFSTPOXIPIFIBTTIBSFEUIFSPPNXJUI
-BVOESZFYQFOTFTDBOOPUCFDMBJNFE&NQMPZFFTBSFBEWJTFEUPQSFQBSFGPSUIFJSUSJQTBDDPSEJOHMZ
&NQMPZFFTIBWJOHUIFJSMVODIEJOOFSBUHVFTUIPVTFXJMMOPUIBWFUPQBZBUHVFTUIPVTF*UXJMMCFTFUUMFECZ
DPNQBOZEJSFDUMZ&NQMPZFFTXJMMOFFEUPTJHOBMMOFDFTTBSZCJMMTBUUIFUJNFPGFYJU
*OFWFOUPGHSFFOmFMEQSPKFDUTMPEHJOHMJNJUTGPSSFNPUFSFHJPOTDBOCFDPOTJEFSFEBTUIBUPG#DMBTTDJUZ
EVFUPTIPSUBHFPGBWBJMBCJMJUZJOUIF$DMBTTDJUJFT5IJTIPXFWFSOFFETUPIBWFB)FBEPG%FQBSUNFOU
approval prior to booking such hotels.
*OFWFOUPGSBJMSPBEUSBWFMJOUIFFWFOJOH FNQMPZFFTSFBDIJOHUIFJSEFTUJOBUJPOFBSMZNPSOJOHGPSPGmDJBMXPSL

BOEJOJUJBUJOHSFUVSOKPVSOFZPOTBNFEBZXJMMCFBMMPXFEUPCPPLIPUFMGPSJOJUJBMGFXIPVSTJONPSOJOHUP
GSFTIFOVQ5IFTFXJMMUZQJDBMMZCFCPPLJOHSBOHJOHGSPNGFXIPVSTUJMMNBYJNVNPGIBMGEBZ
General
&NQMPZFFTTIPVMEOPUESBXBOZBEWBODFGSPNBOZMPDBUJPOPUIFSUIBOCBTFMPDBUJPO
&NQMPZFFTBSFFYQFDUFEUPIPMEIJHIMFWFMPGJOUFHSJUZXIJMFDMBJNJOHFYQFOTFTBOEOPUUPGVEHFBMUFSBOZ
CJMMTTVQQPSUJOHXIJDIUIFFNQMPZFFIBTOPUDMBJNFE
)PUFM TIPVME CF CPPLFE PO DPNQBOZ OBNF XJUI (45 EFUBJMT "MM IPUFM CJMMT TIPVME CF TFUUMFE CZ UIF
FNQMPZFFTEJSFDUMZJOUIFOBNFPGUIFDPNQBOZ)PUFMCJMMTTIPVMEDMFBSMZTIPX(45BNPVOUTFQBSBUFMZ
%FUBJMTPG(45JO"OOFYVSF$
&YQFOTFTIFFUTBMPOHXJUIUIFWJTJUSFQPSUTIPVMECFTVCNJUUFEUPUIF%FQBSUNFOU)FBEXJUIJOUXPXPSLJOH
days after the employee returns from tour.
*GUIFKPVSOFZTUBSUTJOUIFTFDPOEIBMGPGUIFEBZUIFOPGUIFBQQMJDBCMFCPBSEJOHMJNJUT BMPOHXJUI0VU

PG1PDLFU&YQFOTF 01& TIBMMCFBENJTTJCMFGPSUIBUEBZ%BZTUBSUUJNFXJMMCFGSPNBNBOEFOEBU
QNGPSBMMDBMDVMBUJPOQVSQPTFT
67
Mobility
0OMZGPSSFNPUFMPDBUJPOTCPBSEJOHFYQFOTFXJMMCFBDDFQUFEXJUIPVUCJMMT PGTUBUFEWBMVFT &NQMPZFFT

USBWFMMJOHUPDJUJFT UPXOTFUDXJMMOFFEUPQSPEVDFCJMMT
&NQMPZFFTNBLJOHUIFJSPXOBSSBOHFNFOUGPSMPEHJOHDBODMBJN01& 0XOBSSBOHFNFOUBMMPXBODFTBOE

PGUIFCPBSEJOHMJNJUT XJUICJMMT UPXBSETMVODI
5PUBMFYQFOTFTUPXBSETCPBSEJOHTIBMMCFDPOTJEFSFEBTJO"OOFYVSF#
*O FWFOU PG UBYJ IJSJOH GPS QMBDFT XIFSF 6CFS0MB EPFT OPU FYJTU POMZ BENJO UFBN DBO CPPL B DBC GPS
USBWFMMJOHUPSFNPUFQMBDFT.BLFPGDBSVTFEGPSUSBWFMXJMMCFEFDJEFECZMPDBMBENJOUFBNNFNCFS
Enroute Expenses
&OSPVUFFYQFOTFTXJMMCFBQQMJDBCMFPOMZGPSUSBWFMCZSBJMBOECVTNPEFTPGUSBOTQPSUJF QVCMJDUSBOTQPSUBUJPO
POMZ/PUBQQMJDBCMFXIFOUSBWFMMJOHCZPXODBS
Travel Time Amount
IPVST 3T
Greater than 4 hours upto 8 hours 3T
Greater than 8 hours 3T
Annexure B-1
"$-"44.VNCBJ %FMIJ /$3 ,PMLBUB $IFOOBJ #BOHBMPSF )ZEFSBCBE
# $-"44 "MM TUBUF DBQJUBMT PUIFS UIBO |" DMBTT DJUJFT BOE 1VOF "INFEBCBE 4VSBU #BSPEB ,BOQVS
+PEIQVS /BHQVS +BCBMQVS .BEVSBJ $PDIJO7J[BH .BOHBMPSF *OEPSF (PB $PJNCBUPSF 3BJQVS $BMJDVU
5SJDIZ +BNTIFEQVS 6EBJQVS "NSJUTBS -VEIJBOB 7BSBOBTJ "HSB
$$-"44"MMPUIFSDJUJFTOPUNFOUJPOFEJO$MBTT"$MBTT#DJUJFT
-PEHJOH-JNJUTJODMVEFBDUVBMFYQFOTFTPGSPPNSFOU TFSWJDFDIBSHFTBOEUJQT FYDMVEJOHUBYFT5IJTMJNJU

also pertains to stay in Residential clubs.
#PBSEJOH -JNJUT JODMVEF FYQFOTFT UPXBSET NFBMT FUD JO DBTF UIF PGmDFDMJFOUIPUFM QSPWJEFT NFBMT
CSFBLGBTU UIFTBNFTIPVMEOPUCFDMBJNFE
0XO-JWJOH"SSBOHFNFOU'JYFEBMMPXBODFXIJDIJODMVEFTNFBMT UJQT FUDCVUFYDMVEFTBDUVBMDPOWFZBODF

FYQFOTFT0XOMJWJOHBSSBOHFNFOUTIPVMECFQSFGFSBCMZOFBSUIFQMBDFPGXPSLTPBTUPNJOJNJ[FDPOWFZBODF
expenses.
*OUIFFWFOUXIFSFBOFNQMPZFFQBZTGPSUIFFYQFOTFTPGIJTDPMMFBHVFTBOEFYDFFETUIFQSFTDSJCFEMJNJU
UIFTBNFTIPVMECFNFOUJPOFEJOIJTFYQFOTFTIFFUXIJMFTFUUMJOHIJTFYQFOTFT*OTVDITDFOBSJPTUIF
FNQMPZFFXIPTFOBNFJTNFOUJPOFETIPVMEOPUQVUVQTJNJMBSDMBJNT
0VUPG1PDLFU&YQFOTFTXJMMCFQBZBCMFJODBTFFNQMPZFFTBSFQSPWJEFEXJUI-PEHJOH#PBSEJOHGBDJMJUJFT
CZDMJFOUDPNQBOZ BTUIFTBNFDPWFSTFYQFOTFTMJLFQFSTPOBMUFMFQIPOF UJQT QPSUFSBHF NJOFSBMXBUFS
UFBDPGGFF FUD"QQMJDBCMFGSPNTUBSUPGKPVSOFZGSPNIPNFPSPGmDFUJMMDMPTFPGKPVSOFZUJMMIPNFPGmDF
5SBJOUSBWFM8IFOUIFSFJTOP"JS$POEJUJPOFE$PBDI UIFFNQMPZFFNBZUSBWFMCZTU$MBTT
&NQMPZFFTTIPVMETFUUMFUIFJS*06TBMPOHXJUITVQQPSUJOHEPDVNFOUTXJUIJOEBZTPGSFTVNJOHEVUZ
68
Mobility
Annexure C – GST details
S.N. Name of the dealer State/UT GSTIN/Provisional Id No.
1 *PO&YDIBOHF *OEJB -UE Jammu & Kashmir """$*-;:
2 *PO&YDIBOHF *OEJB -UE Punjab """$*-;6
3 *PO&YDIBOHF *OEJB -UE Chandigarh """$*-;4
4 *PO&YDIBOHF *OEJB -UE 6UUBSBLIBOE """$*-;2
5 *PO&YDIBOHF *OEJB -UE Haryana """$*-;0
6 *PO&YDIBOHF *OEJB -UE Delhi """$*-;.
7 *PO&YDIBOHF *OEJB -UE Rajasthan """$*-;,
8 *PO&YDIBOHF *OEJB -UE 6UUBS1SBEFTI """$*-;*
*PO&YDIBOHF *OEJB -UE Bihar """$*-;;
10 *PO&YDIBOHF *OEJB -UE Assam """$*-;+
11 *PO&YDIBOHF *OEJB -UE 8FTU#FOHBM """$*-;)
12 *PO&YDIBOHF *OEJB -UE Jharkhand """$*-;:
13 *PO&YDIBOHF *OEJB -UE 0EJTIB """$*-;8
14 *PO&YDIBOHF *OEJB -UE Chhattisgarh """$*-;6
15 *PO&YDIBOHF *OEJB -UE Madhya Pradesh """$*-;4
16 *PO&YDIBOHF *OEJB -UE Gujarat """$*-;2
17 *PO&YDIBOHF *OEJB -UE Maharashtra """$*-;,
18 *PO&YDIBOHF *OEJB -UE .BIBSBTIUSB*4% """$*-;+
*PO&YDIBOHF *OEJB -UE Karnataka """$*-;(
20 *PO&YDIBOHF *OEJB -UE Goa """$*-;9
21 *PO&YDIBOHF *OEJB -UE Kerala """$*-;5
22 *PO&YDIBOHF *OEJB -UE 5BNJM/BEV """$*-;3
23 *PO&YDIBOHF *OEJB -UE 5FMBOHBOB """$*-;-
24 *PO&YDIBOHF *OEJB -UE Andhra Pradesh """$*-;)
1MFBTFHFUJOUPVDIXJUIZPVSMPDBMmOBODFUFBNUPLOPXNPSFPO(45DPEFTUIBUTIPVMECFTQFDJmFEBU)PUFM
Bills.

Mobility
For employees based in IEPEL, following are the details of GST codes:
Sr. No. Name of the Company State/UT GSTIN No.
1 *PO&YDIBOHF1SPKFDU&OHJOFFSJOH-UE Haryana ""$$*#;0
2 *PO&YDIBOHF1SPKFDU&OHJOFFSJOH-UE Delhi ""$$*#;.
3 *PO&YDIBOHF1SPKFDU&OHJOFFSJOH-UE 8FTU#FOHBM ""$$*#;(
4 *PO&YDIBOHF1SPKFDU&OHJOFFSJOH-UE Maharashtra ""$$*#;,
5 *PO&YDIBOHF1SPKFDU&OHJOFFSJOH-UE Jharkhand ""$$*#;:
For employees based in IEEML, following GST code need to be used:

""#$*1;'
For employees based in IEPDWPL, following GST code need to be used:

""%$*%;0
70
8PSL&UIJDT
XCode of Conduct
XWhistle Blower Policy
XCompany Property & Prohibited Material
XPrevention of Sexual Harassment (POSH)
XViolence at Workplace
XHuman Rights Policy
XEmployee Relations (ER) Policy
XCorporate Social Responsibility (CSR)
71
Work Ethics
Code of Conduct
0VS$PNQBOZmSNMZCFMJFWFTUIBUJUTWJTJPOPGCFJOHBNBSLFUMFBEFSJOJUTCVTJOFTTFTDBOCFBDIJFWFEPOMZJG
JUIBTUIFUSVTUBOEBTTPDJBUJPOPGJUTFNQMPZFFT DVTUPNFSTBOEJOWFTUPST XIPNUIFDPNQBOZWBMVFTWFSZ
IJHIMZ 5IF DPEF PG DPOEVDU IBT CFFO ESBGUFE UP FOTVSF UIBU UIF FNQMPZFFT BDU JO BDDPSEBODF XJUI UIFTF
QSJODJQMFT *O SFTQFDU PG NBUUFST GPS XIJDI UIFSF JT OP TQFDJmD SVMF FNQMPZFFT XJMM IBWF UP UBLF BO IPOFTU
QSBHNBUJDBQQSPBDIXJUIPVUDPNQSPNJTJOHUIFWBMVFTBOEQSJODJQMFTPGUIFDPNQBOZ
Applicability
5IF$PEFJTBQQMJDBCMFUPPGmDFST FNQMPZFFTBOEXPSLFSTBUBMMMFWFMTPGUIF$PNQBOZ XIFUIFSXPSLJOHJO
*OEJBPSBCSPBE
Secrecy
5IF$PNQBOZWBMVFTIPOFTUEFBMJOHXJUIBMMJUTDVTUPNFST EFBMFSTBOEWFOEPST"UBMMUJNFT XIFUIFSEVSJOH
FNQMPZNFOU XJUI UIF $PNQBOZ PS BGUFS MFBWJOH UIF $PNQBOZ FNQMPZFFT XJMM IBWF UP PCTFSWF TFDSFDZ
SFHBSEJOHUIFBGGBJSTPGUIF$PNQBOZBOETIBMMLFFQDPOmEFOUJBMBMMJOGPSNBUJPOPSLOPXMFEHFPCUBJOFEBCPVU
UIF$PNQBOZTBGGBJST JUTNBOVGBDUVSJOHQSPDFTTFTBOEJOWFOUJPOT"OZJNQSPWFNFOUJOQSPDFTTFTPSQSPEVDUT
PSBOZOFXJOWFOUJPOTUIBUJTNBEFCZBOFNQMPZFFTIBMMCFUIFFYDMVTJWFQSPQFSUZPGUIF$PNQBOZBOEUIF
FNQMPZFFTIBMMEPBMMUIJOHTOFDFTTBSZUPWFTUUIFPXOFSTIJQSJHIUTUIFSFPGJOUIF$PNQBOZ
Protection of Company’s Property

&NQMPZFFTNVTUVTFUIF$PNQBOZTQSPQFSUZXJUIDBSFBOETIPVMEOPUVTFJUGPSQFSTPOBMQVSQPTFT5IFZ
TIPVMECFSFUVSOFEUPUIF$PNQBOZBUUIFUJNFPGSFTJHOJOH UIFJUFNTVTFEJOUIFDPVSTFPGUIFJSFNQMPZNFOU
XJUIUIF$PNQBOZ$POnJDUPG*OUFSFTU&NQMPZFFTTIPVMEOPUBMMPXQFSTPOBMJOUFSFTUTBOEQSFKVEJDFTDPNFJO
UIFXBZPGEFDJTJPOT GPSFH QSPmUJOHGSPNDPOmEFOUJBMJOGPSNBUJPO JOnVFODJOHBCVTJOFTTUSBOTBDUJPOXJUIBO
FOUJUZXJUIXIJDIUIFDPNQBOZJTEFBMJOHXJUI5IFZTIPVMEBMXBZTFOTVSFUIBUEFDJTJPOTUBLFOCZUIFNBSFOPU
EFUSJNFOUBMUPUIFJOUFSFTUTPGUIFDPNQBOZ5IF$PNQBOZTJOUFSFTUTIPVMECFVQQFSNPTUJOUIFJSNJOEBOE
EFBMJOHTDPOUSBSZUPUIJTTIPVMECFEJTDMPTFEUPUIFJSJNNFEJBUFTVQFSJPSPSUPUIFNBOBHFNFOUPSJOIPVTF
legal counsel for appropriate action.
Fair Treatment of Employees

&NQMPZFFTTIBMMUSFBUFBDIPUIFSXJUISFTQFDUBOEUIFSFTIPVMECFOPEJTDSJNJOBUJPOXJUISFTQFDUUPSFMJHJPO
SBDF DSFFE HFOEFS EJTBCJMJUZFUD
Harassment in Workplace
5IF $PNQBOZ DBOOPU GVODUJPO BOE NFFU JUT PCKFDUJWFT XJUIPVU UIF TVQQPSU DPPQFSBUJPO BOE USVTU PG JUT
FNQMPZFFT5IF$PNQBOZIBTBMXBZTXPSLFEUPXBSETUIFXFMMCFJOHBOEHSPXUIPGJUTFNQMPZFFTBOECFMJFWFT
in transparent and cordial relations. Employees should not tolerate harassment of any nature and must report
UPUIFJSJNNFEJBUFTVQFSJPSPSNBOBHFNFOU JGBOZTVDIQSPCMFNTBSFGBDFECZUIFN5IFNBOBHFNFOUXJMM
NBJOUBJODPOmEFOUJBMJUZBOETIBMMFYUFOEDPNQMFUFDPPQFSBUJPOUPUIFFNQMPZFF
Safety & Environment Protection

5IF$PNQBOZJTDPNNJUUFEUPQSPWJEJOHBOENBJOUBJOJOHBTBGFBOEIFBMUIZXPSLFOWJSPONFOU CZFTUBCMJTIJOH
TBGF PQFSBUJOH QSPDFEVSFT BOE QSBDUJDFT UIBU QSPUFDU FNQMPZFFT GSPN JMM IFBMUI BOE JOKVSZ 5IF $PNQBOZT
businesses are undertaken in an environmentally responsible manner and it is committed to conservation of
SFTPVSDFTBOEDPOUJOVBMJNQSPWFNFOUPGQSPDFTTFTBOEBDUJWJUJFTJOPSEFSUPNJOJNJTFJNQBDUPOFOWJSPONFOU
prevent pollution and protect the environment.
72
Work Ethics
Code of Conduct
Customers
Customer satisfaction is a core value and the Company is committed to providing customers the best value
GPSNPOFZUISPVHIRVBMJUZTPMVUJPOTBOETFSWJDFTUIBUNFFUOFFETPGDPOTVNFST5IF$PNQBOZJTGPDVTFEPO
understanding customer needs and obtaining customer feedback for improving products and services and
mOEJOHJOOPWBUJWFTPMVUJPOTUIBUXJMMJNQSPWFUIFRVBMJUZPGQFPQMFTMJWFTBOEUIFFOWJSPONFOU
Shareholders
0VS$PNQBOZCFMJFWFTJOBOEIBTDPOTJTUFOUMZQSBDUJDFEHPPEDPSQPSBUFHPWFSOBODF*UQSPWJEFTUJNFMZBOE
BDDVSBUFJOGPSNBUJPOUPUIFTIBSFIPMEFSTSFHBSEJOHUIFDPNQBOZTBDUJWJUJFTBOEmOBODJBMTBOEDPOUJOVPVTMZ
XPSLTUPXBSETFOIBODJOHTIBSFIPMEFSWBMVF
Insider Trading
*OTJEFJOGPSNBUJPONFBOTBOZJOGPSNBUJPOLOPXOUPBOFNQMPZFFXIJDIJTOPUZFUNBEFQVCMJDBOEXIJDI JG
NBEFQVCMJD XJMMSFTVMUJONBOJQVMBUJPOPGTUPDLQSJDFT'PSFH mOBODJBMSFTVMUT BOZNBKPSFYQBOTJPOQMBOT
PSFYFDVUJPOPGOFXQSPKFDUT QMBOTPGNFSHFS BNBMHBNBUJPOPSUBLFPWFSFUDJTJOTJEFJOGPSNBUJPO&NQMPZFFT
possessing such information should not misuse and gain from such information.
Compliance with Competition Laws

5IF FNQMPZFFT NVTU DPNQMZ XJUI DPNQFUJUJPO MBXT BOE TIPVME OPU JOEVMHF JO BDUJWJUJFT UIBU BSF JO WJPMBUJPO
PGTVDIMBXT5IFFNQMPZFFTTIBMMDPOTVMUUIFJOIPVTFMFHBMDPVOTFMJODBTFPGBOZEPVCUPSDMBSJmDBUJPOJO
VOEFSTUBOEJOHUIFMBXT
73
Work Ethics
Whistle Blower Policy
Preamble
#FJOH B QBSU PG *&* (SPVQ XF BSF DPNNJUUFE UPXBSET JNQMFNFOUJOH UIF WBMVFT PG *&* BOE UIF PCMJHBUJPOT
prescribed under it.
"OZFOUJUZXIJDINBZDPNFVOEFSUIF*&*6NCSFMMBXJMMIFSFJOBGUFSCFSFGFSSFEUPBT*&*&OUJUJFT
&BDIFNQMPZFFPG*&*TIBMMDPNNJUUPUIF$PEFPG$POEVDUPOKPJOJOHBOEBUQFSJPEJDJOUFSWBMTCZTJHOJOHB
DPQZ XIJDITIBMMCFNBJOUBJOFEJOIJTIFSQFSTPOBMmMF
"MM FNQMPZFFT PG *&* NVTU QSBDUJDF IPOFTUZ BOE JOUFHSJUZ JO UIFJS SFTQFDUJWF GVODUJPOT BOE DPNQMZ XJUI BMM
BQQMJDBCMFQPMJDJFT QSPDFEVSFT MBXBOESFHVMBUJPOTJOMFUUFSBOETQJSJU
Objective
5IFQPMJDZTFFLTUIFTVQQPSUPGBMM*&*FNQMPZFFT DIBOOFMQBSUOFSTBOEWFOEPSTUPSFQPSUTJHOJmDBOUEFWJBUJPOT
GSPNLFZNBOBHFNFOUQPMJDJFTBOESFQPSUBOZOPODPNQMJBODFBOEXSPOHQSBDUJDFTFHVOFUIJDBMCFIBWJPS
WJPMBUJPOPGMBX FUD
Purpose
5IFQVSQPTFPGUIFXIJTUMFCMPXFSQPMJDZJTBTGPMMPXT
5P FODPVSBHF UIF FNQMPZFF BOE PUIFS QBSUJFT UP SFQPSU VOFUIJDBM CFIBWJPVST NBMQSBDUJDFT XSPOHGVM
DPOEVDU GSBVE WJPMBUJPOTPGDPNQBOZTQPMJDJFTBOEWBMVFTBOEWJPMBUJPOPGMBXCZBOZFNQMPZFFPG*&*
XJUIPVUGFBSPGSFUBMJBUJPO
5PCVJMEBOETUSFOHUIFOBDVMUVSFPGUSBOTQBSFODZBOEUSVTUXJUIJOUIFPSHBOJ[BUJPO
Applicability
5IJTQPMJDZBQQMJFTUPBMMFNQMPZFFTPG*&* JODMVEJOHPVUTPVSDFE UFNQPSBSZBOEPODPOUSBDUQFSTPOOFM FY
FNQMPZFFT TUBLFIPMEFST PG UIF DPNQBOZ JODMVEJOH BTTPDJBUFT WFOEPST IFSFJOBGUFS SFGFSSFE UP BT AXIJTUMF
#MPXFS
5IJTQPMJDZTVQFSTFEFTBOZPUIFSMPDBMDPNQBOZMFWFMXIJTUMFCMPXFSQPMJDZUIBUFYJTUT5IJTQPMJDZTIBMMCF
BQQMJDBCMFUPBMMUIFPGmDFTPG*&* BMMTVCVOJUTBOEQMBDFTXIFSFCVTJOFTTJTDPOEVDUFEUSBOTBDUFEEJTDVTTFE
XIJDIJODMVEFTCVUJTOPUMJNJUFEUPIPUFMT HVFTUIPVTFTBOEDPOGFSFODFIBMMT
5IJT QPMJDZ FODPVSBHFT BMM UIF XIJTUMF CMPXFST UP SFQPSU BOZ LJOE PG NJTVTF PG DPNQBOZT QSPQFSUJFT
NJTNBOBHFNFOUPSXSPOHGVMDPOEVDUQSFWBJMJOHFYFDVUFEJOUIFDPNQBOZ XIJDIUIFXIJTUMFCMPXFSJOHPPE
GBJUI CFMJFWFT FWJEFODFTBOZPGUIFGPMMPXJOH
7JPMBUJPO PG BOZ MBX PS SFHVMBUJPOT QPMJDJFT JODMVEJOH CVU OPU MJNJUFE UP DPSSVQUJPO CSJCFSZ UIFGU GSBVE
DPFSDJPO BOEXJMGVMPNJTTJPO
3FCBUJOHPGDPNNJTTJPOCFOFmUPSDPOnJDUPGJOUFSFTU
3. Procurement frauds.
.JTNBOBHFNFOU HSPTTXBTUBHFPSNJTBQQSPQSJBUJPOPGDPNQBOZTGVOETBTTFUT
.BOJQVMBUJPOPGDPNQBOZTEBUBSFDPSET
.JTBQQSPQSJBUJOHDBTIDPNQBOZTBTTFUT MFBLJOHDPOmEFOUJBMJOGPSNBUJPOPSQSPQSJFUBSZJOGPSNBUJPO
6OPGmDJBMVTFPGDPNQBOZTQSPQFSUZIVNBOBTTFUT
"DUJWJUJFTWJPMBUJOHDPNQBOZQPMJDJFT *ODMVEJOH$PEFPG$POEVDU
"TVCTUBOUJBMBOETQFDJmDEBOHFSUPQVCMJDIFBMUIBOETBGFUZ
74
Work Ethics
10. An abuse of authority or fraud.
11. An act of discrimination or harassment.
5IFBCPWFMJTUJTJMMVTUSBUJWFBOETIPVMEOPUCFDPOTJEFSFEBTFYIBVTUJWF
Role of the Whistle Blower/Complainant

5IFXIJTUMFCMPXFSDPNQMBJOBOUTSPMFJTUIBUPGBSFQPSUJOHQBSUZXJUISFMJBCMFJOGPSNBUJPO5IFZBSFOPUSFRVJSFE
UPBDUBTJOWFTUJHBUPSTOPSXPVMEEFUFSNJOFUIFBQQSPQSJBUFPSSFNFEJBMBDUJPO5IFZTIPVMEBMTPOPUBDUOPS
QBSUJDJQBUFJOBOZJOWFTUJHBUJPOBDUJWJUJFTVOMFTTXBSSBOUFEPUIFSXJTF
Procedure
&WFSZ#VTJOFTTVOJUTIBMMGPSNVMBUFB(SJFWBODFT3FESFTTBM$PNNJUUFF (3$ DPNQSJTJOHPGNBOBHFNFOU
SFQSFTFOUBUJWFTGPSUIFGPMMPXJOH
B 5PDPOEVDUUIFFORVJSZJOBGBJSBOEVOCJBTFENBOOFS
C 5PFOTVSFDPNQMFUFGBDUmOEJOH
D 5PBQQPJOUJOWFTUJHBUJOHPGmDFS T BHFODJFT JOUFSOBMFYUFSOBM JGSFRVJSFE
E 5PNBJOUBJOTUSJDUDPOmEFOUJBMJUZ
F 5PEFDJEFPOPVUDPNFPGUIFJOWFTUJHBUJPO
G 5PSFDPNNFOEBOBQQSPQSJBUFDPVSTFPGBDUJPOBOEBQQFBMJGBOZ
g. Such other area & matter that the committee may decide upon for the furtherance of its objective.
&WFSZ*&*FOUJUZCVTJOFTTTIBMMJODMVEFUIF8IJTUMF#MPXFS(SJFWBODF3FESFTTBM$PNNJUUFF.FNCFSTJOUIF
CFMPXGPSNBU
Name Designation Contact Details
-PDBUJPO)FBE
Business Head
-PDBUJPO)3
)FBE)3TIBMMEFWFMPQQSPDFEVSFTUPGBDJMJUBUFUIFJNQMFNFOUBUJPOPGUIJTQPMJDZBOETIBMMCFUIFPXOFSPG
UIFQSPDFTT)FBE)3TIBMMBMTPFOTVSFUIBUUIFGPMMPXJOHDPNNJUUFFTBSFJOQMBDF
B #VTJOFTT 8IJTUMF #MPXFS(SJFWBODF 3FESFTTBM $PNNJUUFF " DPNNJUUFF DPNQSJTJOH NBOBHFNFOU
SFQSFTFOUBUJWFBU#VTJOFTT-FWFM
C 6OJU-PDBUJPO#SBODI 8IJTUMF #MPXFS(SJFWBODF 3FESFTTBM $PNNJUUFF " DPNNJUUFF DPNQSJTJOH

NBOBHFNFOUSFQSFTFOUBUJWFBU6OJU-FWFM
)VNBO3FTPVSDFGVODUJPOTIBMMJNQMFNFOUBEFRVBUFSFQPSUJOHNFDIBOJTNGPSFBTFBOEUJNFMZSFQPSUJOH
5IFKVSJTEJDUJPOPGUIFDPNNJUUFFJTSFTUSJDUFEUPWJPMBUJPOPGDPEFPGDPOEVDUBOEPSCVTJOFTTFUIJDTBMMFHFE
UPIBWFCFFODPNNJUUFE POSFDFJQUPGDPNQMBJOUCZUIFDPNNJUUFF
75
Work Ethics
*UTIBMMCFUIFSFTQPOTJCJMJUZPG6OJU-PDBUJPO#SBODI)3)FBEUPDSFBUFUIFOFDFTTBSZBXBSFOFTTBNPOH
UIF FNQMPZFFT JO BMM DBESFT BOE NBLF UIPTF DPODFSOFEBGGFDUFE LOPXO PO UIF DPNQBOZT QPMJDJFT JO
place.
" UXPUJFSFE $PNNJUUFF TUSVDUVSF JF BU (SPVQ #VTJOFTT6OJU -FWFM TIBMM JOWFTUJHBUF BOE SFDPNNFOE
BDUJPOPOVOFUIJDBMCFIBWJPVST NBMQSBDUJDFT XSPOHGVMDPOEVDU GSBVE WJPMBUJPOPGDPNQBOZTQPMJDJFT
7BMVFT 7JPMBUJPOPGMBXCZBOZFNQMPZFFPG*&*&OUJUJFT"OZXIJTUMFCMPXFSDPNQMBJOBOU UISPVHIXSJUUFO
DPNNVOJDBUJPO DPNQMFUFXJUISFMBUFEFWJEFODF DBOTFOEIJTIFSPCTFSWBUJPOPGBDUVBMGBDU T UPPOFPS
NPSFNFNCFSTPGUIF8IJTUMF#MPXFS(SJFWBODF3FESFTTBM$PNNJUUFF5IFXIJTUMFCMPXFSDPNQMBJOBOU
NBZTFOEUIFDPNQMBJOUJOXSJUJOH CZBOFNBJMUPUIF8IJTUMF#MPXFS(SJFWBODF3FESFTTBM$PNNJUUFFPG
UIFMFWFMIFTIFCFMPOHTUPVTJOHUIFTUBOEBSEUFNQMBUF 3FGFS"OOFYVSF*
5IF$PNQMBJOBOUNBZBMUFSOBUJWFMZSFQPSUUIFJODJEFOUUPIJTIFSGVODUJPOBMIFBEPSNBOBHFSXIPXJMMUIFO
SFQPSUJU JOXSJUJOH UPUIFSFMFWBOU(3$*GUIFCSFBDIPGDPEFPGDPOEVDUJTBU
B "OZ MFWFM CFMPX UIF GVODUJPOBM IFBE MFWFM UIF TBNF TIPVME CF SFQPSUFE UP UIF SFTQFDUJWF 6OJU -FWFM
8IJTUMF#MPXFS(SJFWBODF3FESFTTBM$PNNJUUFF 6(3$
C "U 'VODUJPOBM )FBE MFWFM UIF FNQMPZFF TIPVME XSJUF UP #VTJOFTT -FWFM 8IJTUMF #MPXFS(SJFWBODF
3FESFTTBM$PNNJUUFF #(3$
D "UB6OJU)FBE-FWFMBOEBCPWF UIFTBNFTIPVMECFSFQPSUFEUP(SPVQ-FWFM8IJTUMF#MPXFS(SJFWBODF

3FESFTTBM$PNNJUUFF ((3$
E *ODBTFXIFSFUIFDPNQMBJOUJTBHBJOTUBOZNFNCFSPGUIF#VTJOFTTDPNNJUUFFUIFTBNFTIPVMECF
SFQPSUFEUPUIF(SPVQ-FWFM8IJTUMF#MPXFS(SJFWBODF3FESFTTBM$PNNJUUFF ((3$
F *O$BTFXIFSFUIFDPNQMBJOUJTBHBJOTUBOZNFNCFSPGUIFVOJUDPNNJUUFFUIFTBNFTIPVMECFSFQPSUFE
UPUIF#VTJOFTT-FWFM8IJTUMF#MPXFS(SJFWBODF3FESFTTBM$PNNJUUFF #(3$
*ODBTFPGVSHFOUNBUUFST UIFXIJTUMFCMPXFSDPNQMBJOBOUNBZDPNNVOJDBUFWFSCBMMZ UISPVHIQIPOFPSJO

QFSTPO CVUIFTIFNVTUQVUUIFDBTFJOXSJUJOHBUUIFmSTUBWBJMBCMFPQQPSUVOJUZ
5IFSFQPSUJOHTIPVMECFGBDUVBMBOEOPUTQFDVMBUJWFBOETIPVME UPUIFFYUFOUQPTTJCMFDPOUFOUUIFGPMMPXJOH
JOPSEFSUPBMMPXQSPQFSBTTFTTNFOUPGUIFOBUVSFBOEUIFFYUFOUPGUIFNBUUFS
B 5IFBMMFHFEFWFOU NBUUFSPSJTTVFUIBUJTTVCKFDUPGUIFDPNQMBJOU
C 5IFOBNF T PGUIFQFSTPO T JOWPMWFE
D *GUIFDPNQMBJOUJOWPMWFTBTQFDJmDFWFOUPSFWFOUT BQQSPYJNBUFUJNFBOEMPDBUJPOPGFBDIFWFOUBOE
E "OZBEEJUJPOBMJOGPSNBUJPO EPDVNFOUBUJPOPSPUIFSFWJEFODFBWBJMBCMFUPTVQQPSUUIFDPNQMBJOU5IF

prescribed format as per annexure 1 shall be used for reporting.
'PSUIFQVSQPTFPGQSPWJEJOHQSPUFDUJPOUPUIFXIJTUMFCMPXFSDPNQMBJOBOU IFTIFTIPVMEEJTDMPTFIJTIFS
identity.
"OPOZNPVTSFQPSUJOHTIBMMOPUCFFOUFSUBJOFEBTJUJTVTVBMMZJNQSBDUJDBMUPJOWFTUJHBUFBDPNQMBJOUXIJDIIBT
CFFONBEFBOPOZNPVTMZ)PXFWFSUIFXIJTUMFCMPXFSDPNQMBJOBOUNBZTFFLUIFBEWJDFPGUIFDPNNJUUFF
BOECBTFEPOUIFBEWJDFTPVHIU GPSNBMMZSFDPSEUIFDPNQMBJOUBTQFS"OOFYVSFPGUIFQPMJDZ
*GBQSPUFDUFEEJTDMPTVSFJTSFDFJWFECZBOZFYFDVUJWFPGUIFDPNQBOZPUIFSUIBOUIF$&0PSBOZPUIFS
NBOBHFNFOU3FQSFTFOUBUJWF UIFTBNFTIPVMECFGPSXBSEFEUPUIFSFTQFDUJWF8IJTUMF#MPXFS(SJFWBODF
Redressal Committee.
76
Work Ethics
5IFGPMMPXJOHUZQFTPGDPNQMBJOUTXPVMEPSEJOBSJMZOPUCFFOUFSUBJOFE
B *MMFHJCMF JGIBOEXSJUUFO
C 7BHVF BOPOZNPVTPSQTFVEPOZNPVT
D 5SJWJBMPSGSJWPMPVTJOOBUVSF
E 5IFNBUUFSTXIJDIBSFQFOEJOHCFGPSFDPVSUPGMBX TUBUFPS/BUJPOBM)VNBO3JHIUTDPNNJTTJPOPSBOZ

PUIFSDPNNJTTJPO USJCVOBMPSBOZPUIFSKVEJDJBSZPSTVCKVEJDJBSZCPEZ
F "OZNBUUFS BGUFSFYQJSZPGPOFZFBSGSPNUIFEBUFPOXIJDIUIFBDUDPOTUJUVUJOHWJPMBUJPOPGIVNBOSJHIUT

is alleged to have been committed.
G "MMFHBUJPO XIJDIJTOPUBHBJOTUJOUFSFTUTPG*&*FOUJUJFTBOEFNQMPZFFTBTTUBUFEBCPWF
H *TTVFSBJTFESFMBUFTUPDJWJMEJTQVUFT TVDIBTQSPQFSUZSJHIUT DPOUSBDUVBMPCMJHBUJPOT FUD
I *TTVFSBJTFESFMBUFTUPTFSWJDFNBUUFST
6QPOSFDFJQUPGUIFDPNQMBJOUUIF8IJTUMF#MPXFS(SJFWBODF3FESFTTBM$PNNJUUFFNFNCFST BGUFSQSPQFS
TDSVUJOZ TIBMMJOWFTUJHBUFBTQFSUIFi8IJTUMF#MPXFS(SJFWBODF3FESFTTBM$PNNJUUFFDIBSUFSw
5IF NFNCFST TIBMM BTDFSUBJO UIF BVUIFOUJDJUZ BOE DPSSFDUOFTT PG UIF DPNQMBJOU BOE TIBMM SFDPNNFOE
OFDFTTBSZDPSSFDUJWFNFBTVSFTEJTQPTBMBTGPMMPXT
B $MPTJOH UIF DPNQMBJOU JG UIF XSPOHGVM DPOEVDU SFNBJOT MBSHFMZ VOTVCTUBOUJBUFE BOE JG UIF DBTF JT
GBMTFBOENBMJDJPVTJOJOUFOU UIF8IJTUMF#MPXFSDPNQMBJOBOUXPVMECFIFMEHVJMUZPGNJTDPOEVDUBOE
BQQSPQSJBUFBDUJPOXJMMCFUBLFO)PXFWFS UIFDPNNJUUFFTIBMMEJTUJOHVJTICFUXFFONJTUBLFOSFQPSUJOH
and malicious intent of the employee.
C *GDIBSHFTBSFTVCTUBOUJBUFE PSUIFDPNQMBJOUJTGPVOEDPSSFDUPOJOWFTUJHBUJPOTVJUBCMFBDUJPOXJMMCF

TVHHFTUFEBOEJGUIFFNQMPZFFJTOPUTBUJTmFEXJUIUIFJOWFTUJHBUJPOIFNBZBQQFBMUPUIFOFYUMFWFM
8IJTUMF#MPXFS(SJFWBODF3FESFTTBM$PNNJUUFF
D -FTTPOTJEFOUJmFEMFBSOUTIBMMCFVTFEGPSTUSFOHUIFOJOHUIFQPMJDJFTBOEQSPDFEVSFT
5IF8IJTUMF#MPXFS(SJFWBODF3FESFTTBM$PNNJUUFFCBTFEPOUIFEFDJTJPOTSFDPNNFOEBUJPOTTIBMMUBLF
BQQSPQSJBUFBDUJPOJNNFEJBUFMZXJUIJOTUJQVMBUFEUJNFGSBNFPGUISFFXFFLT
18. Head Human Resources shall escalate unresolved matters to the next level depending upon the nature of
complaint beyond its associated resolution time frame.
5IFDPNNJUUFFTIBMMTVCNJUQFSJPEJDSFQPSUJOQSFTDSJCFEGPSNBUUPUIFBVEJUDPNNJUUFFPGCPBSEPGEJSFDUPST
POUIFJTTVFTSFQPSUFEUPJUGSPNUJNFUPUJNFGPSJUTSFWJFXBOEQFSVTBM
Sr E.Code Name Designation Department Div. -PD &NBJM Complaint Nature of Description of
against Complaint Complaint
XIPN
77
Work Ethics
Company Property & Prohibited Material
Objective
5IF$PNQBOZIBTBSFTQPOTJCJMJUZUPQSPWJEFBTBGFXPSLFOWJSPONFOUGPSBMMFNQMPZFFT5IJTQPMJDZEFmOFTUIF
HVJEFMJOFTGPSVTFBOEBWBJMBCJMJUZPG$PNQBOZQSPQFSUZBTXFMMBTQSPIJCJUFENBUFSJBM
Applicability
5IJTQPMJDZJTBQQMJDBCMFUPFNQMPZFFTBUBMMMFWFMTPGUIFDPNQBOZ XIFUIFSXPSLJOHEJSFDUMZPSJOEJSFDUMZ
General
*OPSEFSUPFOTVSFBDDFTTUP$PNQBOZQSPQFSUZBUBMMUJNFTBOECFDBVTFFNQMPZFFTNBZOPUBMXBZTCFBWBJMBCMF
UP QSPEVDF EPDVNFOUT SFDPSET mMFT BOEPS PUIFS JUFNT PG $PNQBOZ QSPQFSUZ UIBU BSF JO UIF FNQMPZFFT
QPTTFTTJPOXIFOUIFZBSFOFFEFE UIF$PNQBOZSFTFSWFTUIFSJHIUUPDPOEVDUSPVUJOFJOTQFDUJPOTPSTFBSDIFT
of Company property at any time and in the presence or absence of the employee.
5IFFNQMPZFFIBTOPSJHIUPGQSJWBDZBTUPBOZJOGPSNBUJPOPSmMFSFMBUFEUPDPNQBOZCVTJOFTTPSDPOOFDUFEUP
UIFDPNQBOZCVTJOFTT 3%OFXJOWFOUJPOT QSPEVDUEFWFMPQNFOUT PSBOZPUIFSJOGPSNBUJPOPSmMFTNBJOUBJOFE
in or on Company premises or on company property or transmitted or stored through Company’s computer
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Inspections
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be subject to inspection in the presence of the employee.
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Computer Systems, Voice Mail, and E-Mail

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USBOTNJUXPSLPOUIF$PNQBOZQSPQFSUZUIBUBSFQSPQFSMZJOUIFFNQMPZFFTQPTTFTTJPOXIFOUIFZBSFOFFEFE
the Company reserves the right to conduct routine inspections or searches for Company property at any time
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Illegal Drugs
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Corrective Action
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termination.
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78
Work Ethics
Prevention of Sexual Harassment (POSH)
Objective
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JTTQFDJmDBMMZQSPIJCJUFE
Eligibility
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Definition
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1. Has been made either explicitly or implicitly or is a term or condition of an individual’s employment.
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4VCTUBOUJBMMZJOUFSGFSFTXJUIBOJOEJWJEVBMTXPSLQFSGPSNBODFPSDSFBUFTBOJOUJNJEBUJOH IPTUJMF PSPGGFOTJWF

XPSLJOHFOWJSPONFOU4FYVBMIBSBTTNFOUJODMVEFTVOXFMDPNFBOEPGGFOTJWFBDUJPOTBOEDPOEVDUCBTFE
on a person’s gender and also includes any acts as mentioned in the Prevention of Sexual Harassment Act
2013.
Forms of harassment may include, but are not limited to, the following
Verbal harassment
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Written harassment
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above categories.
Physical harassment
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Visual harassment
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PS TFYVBMMZ PSJFOUFE PCKFDUT QJDUVSFT DBSUPPOT FNBJMT QIPUPHSBQIT DBMFOEBST QPTUFST DIBUT PO TPDJBM
NFEJB FH8IBUTBQQ 'BDFCPPL *OTUBHSBNFUD
Coercive or unwanted sexual advances

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status or is a term or condition of employment.
Employee intentions
An employee need not intend the behaviour to be offensive in order for it to constitute prohibited sexual
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Work Ethics
Prevention of Sexual Harassment (POSH)
TFYVBMIBSBTTNFOU&NQMPZFFTBSFSFNJOEFEUIBUJUJTOPUUIFJSJOUFOUJPOT HPPEPSCBE CVUUIFFGGFDUPGUIFJS

behaviour on others that counts.
Misconduct
Sexual harassment is a form of employee misconduct that undermines the integrity of the employment
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*UJTUIFQPMJDZPGUIF$PNQBOZUIBUBMMFNQMPZFFTCFBCMFUPFOKPZBXPSLFOWJSPONFOUGSFFGSPNBMMGPSNTPG
sexual harassment.
Company, Managerial, and Employee Responsibility and Liability

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not practiced in any form in the organization. Supervisors and managers are responsible for recognizing the
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BOFNQMPZFF PSGPSIBSBTTNFOUCZPOFFNQMPZFFBHBJOTUBOPUIFS JSSFTQFDUJWFPSXIFUIFSPSOPUUIFSFJTB
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criminal liability for the acts of harassment that they commit.
Timely Reporting of Complaints

"OZ FNQMPZFF XIP CFMJFWFT UIBU IFTIF IBT CFFO IBSBTTFE CZ PS IBT XJUOFTTFE BOPUIFS FNQMPZFF CFJOH
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Investigation Process
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DBSSJFEPVU*$$DPNNJUUFFXJMMIBWFFYUFSOBMNFNCFSSFQSFTFOUBUJPO
Corrective Action
"OZ WJPMBUJPO PG UIJT QPMJDZ XJMM CF USFBUFE BT TFSJPVT NJTDPOEVDU BOE XJMM SFTVMU JO BQQSPQSJBUF EJTDJQMJOBSZ
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mentioned in the Prevention of Sexual Harassment Act 2013 to remedy problems caused by this misconduct.
'BJMVSF UP DPPQFSBUF GVMMZ XJUI BOZ *OWFTUJHBUJPO PS DPSSFDUJWF BDUJPO JOJUJBUFE QVSTVBOU UP UIJT QPMJDZ NBZ CF
HSPVOET GPS EJTDJQMJOBSZ BDUJPO BT NBZ XJMMGVMMZ BOE JO CBE GBJUI QSFTFOUJOH GBMTF JOGPSNBUJPO SFHBSEJOH BOZ
alleged sexual harassment or other conduct prohibited by this policy.
Non-Retaliation
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complaining of harassment.
ICC Member List

'PSEFUBJMTPODVSSFOU*$$NFNCFSTBOEJOPSEFSUPMPEHFBOJTTVFDPOmEFOUJBMMZQMFBTFDPOUBDUBOZPGUIF*$$
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80
Work Ethics
Violence at Workplace
Objective
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employees if that environment is threatened.
Applicability
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EJSFDUMZPSJOEJSFDUMZXIFOJODPNQBOZQSFNJTFT
Policy
5IF$PNQBOZIBTB[FSPUPMFSBODFQPMJDZGPSXPSLQMBDFWJPMFODF$POTJTUFOUXJUIUIJTQPMJDZ BDUTPSUISFBUT
PGQIZTJDBMWJPMFODF JODMVEJOHJOUJNJEBUJPO IBSBTTNFOU BOEPSDPFSDJPOUIBUJOWPMWFPSBGGFDUUIF$PNQBOZ
JUTFNQMPZFFTPSQSPQFSUZ PSXIJDIPDDVSPO$PNQBOZQSPQFSUZ XJMMOPUCFUPMFSBUFEBOEBOZSFQPSUFEBDUXJMM
JOWJUFOFDFTTBSZEJTDJQMJOBSZBDUJPOBTEFFNmU
Supervision Note
"DUTPSUISFBUTPGWJPMFODFJODMVEFDPOEVDUUIBUJTTVGmDJFOUMZTFWFSF PGGFOTJWFPSJOUJNJEBUJOHBTUPDSFBUFB
IPTUJMF BCVTJWFPSJOUJNJEBUJOHXPSLFOWJSPONFOUGPSPOFPSTFWFSBMFNQMPZFFT5IJTJODMVEFTCFIBWJPVSUIBU
TVHHFTUTBQSPQFOTJUZUPXBSEWJPMFODF XIJDIDBOJODMVEFCFMMJHFSFOUTQFFDI FYDFTTJWFBSHVJOHPSDVSTJOH
UISFBUTPGTBCPUBHF PSBEFNPOTUSBUFEQBUUFSOPGSFGVTBMUPGPMMPX$PNQBOZQPMJDJFTBOEQSPDFEVSFT
&NQMPZFFTBSFFODPVSBHFEUPSFQPSUBOZUISFBUFOJOHCFIBWJPVSPSDPODFSOTBCPVUXPSLQMBDFWJPMFODFUPUIFJS
%FQBSUNFOU)FBEBOE)VNBO3FTPVSDFTSFQSFTFOUBUJWF"MMUISFBUTBOEDPODFSOTXJMMCFQSPNQUMZJOWFTUJHBUFE
7JPMBUJPOPGUIJTQPMJDZCZBOZJOEJWJEVBMPO$PNQBOZQSPQFSUZ CZBOZJOEJWJEVBMBDUJOHBTBSFQSFTFOUBUJWFPG
UIF$PNQBOZXIJMFPGG$PNQBOZQSPQFSUZPSCZBOZJOEJWJEVBMBDUJOHPGG$PNQBOZQSPQFSUZXIFOIJTIFSBDUJPO
BGGFDUTUIF$PNQBOZTCVTJOFTTJOUFSFTUTXJMMMFBEUPEJTDJQMJOBSZBDUJPOVQUPBOEJODMVEJOHUFSNJOBUJPO4VDI
violations may also lead to legal action.
81
Work Ethics
Human Rights Policy
Free chosen employment

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JOEFOUVSFEMBCPVS JOWPMVOUBSZQSJTPOMBCPVS TMBWFSZPSUSBGmDLJOHPGQFSTPOTTIBMMOPUCFVTFE8PSLFSTXJMM
OPUCFDIBSHFEBOZGFFTGPSQMBDFNFOUPSSFDSVJUNFOU&NQMPZFFTXPSLJOHJOPWFSTFBTMPDBUJPOTXJMMIBWFGSFF
BOEDPNQMFUFBDDFTTUPUIFJSPXOJEFOUJUZEPDVNFOUT QBTTQPSUBOESFTJEFODZQBQFSTBOEFOKPZGSFFEPNPG
NPWFNFOUBTQFSMBXPGUIFMBOE
No child labour policy

$PNQMZXJUIBMMBQQSPQSJBUFMPDBMBOEJOUFSOBUJPOBMSFHVMBUJPOTPOUIFSFTUSJDUJPOPOUIFFNQMPZNFOUPGDIJME
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BOZQPTJUJPOPSVOEFSUIFNJOJNVNBHFGPSFNQMPZNFOUJOUIFDPVOUSZ XIJDIFWFSJTHSFBUFTU8PSLFSTVOEFS
UIFBHFPGTIPVMEOPUQFSGPSNIB[BSEPVTXPSLBOETIPVMEOPUXPSLOJHIUTIJGUTPSPWFSUJNFBTBQQMJDBCMFJO
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Working hours
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Wages and benefits

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Humane Treatment
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Housing
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BSFDPNGPSUBCMF TBGFBOEIZHJFOJD
Equal opportunity and Non discrimination

$PNQBOZTIBMMOPUFOHBHFJOEJTDSJNJOBUJPOCBTFEPOSBDF DPMPVS BHF HFOEFS TFYVBMPSJFOUBUJPO FUIOJDJUZPS
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access to training.
Freedom of Association
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Health and Safety

"MMPQFSBUJPOTTIBMMQSPWJEFBIFBMUIGVMBOETBGFXPSLJOHQMBDFGPSBMM
82
Work Ethics
Employee Relations (ER) Policy
The objectives of the ER Policy will be as under

1. Developing and nurturing harmonious relationships.
2. Proactive initiatives by management for resolution of issues.
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$PNQMJBODFTXJUIBMMBQQMJDBCMFTUBUVUFTJOBSFBPGPQFSBUJPOT
4FOJPSNBOBHFNFOUSFTQPOTJCMFGPSMPDBMNBOBHFNFOUXJMMTQFBSIFBEUIF&3JOJUJBUJWFTBOEUBLFBOZOFDFTTBSZ
TVQQPSUSFRVJSFEUPFOTVSFTNPPUIBOEDPOEVDJWFFOWJSPONFOUGPSFNQMPZFFTUPXPSLBOEUISJWF
The local HR and unit heads at respective locations should ensure

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2. Stay updated on latest amendments and communications released by the government.
"OZDPNNVOJDBUJPOOPUJDFSFDFJWFECZBVUIPSJUJFTJTCSPVHIUUPOPUJDFPGSFTQPOTJCMFQFSTPOBOE
Corporate HR.
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$SFBUJOHBDPNQFUJUJWF JODMVTJWFBOEGBJSPSHBOJ[BUJPO
83
Work Ethics
Corporate Social Responsibility (CSR)
Philosophy
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PGJUTQBSFOU$PNQBOZ*PO&YDIBOHF * -UEA5PCFUIFMFBEFSJOPVSCVTJOFTTXIJDIJTTPWJUBMUPQFPQMFTMJWFT
and the environment.’
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UFDIOPMPHZGPSSVSBM*OEJBGPSSFNPWBMPGJSPO OJUSBUFT nVPSJEFBOEBSTFOJDDPOUBNJOBOUTGSPNXBUFSPSTFOEJOH
PVS NPCJMF EJTBTUFS NBOBHFNFOU VOJU UP nPPE BGGFDUFE TJUFT UIFTF JOJUJBUJWFT XJMM OPX CF UBLFO VQ CZ *PO
'PVOEBUJPO TQFDJmDBMMZTFUVQGPS$43BDUJWJUJFT
Vision
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Objective
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Focus areas
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Education
Our goal is to facilitate learning and knowledge among the young through
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Health & Hygiene
Our goal is to support health care by providing

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84
Work Ethics
Environment
Our goal is to refresh the environment through

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Process
1. Project Identification
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/(0T1SPKFDU1BSUOFS*EFOUJmDBUJPO4IPVMEIBWFQSPWFOUSBDLSFDPSEBOEDSFEJCJMJUZFOTVSFUIBUQSPKFDUT
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2. Project Implementation
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"TUVEZXJMMCFNBEFCZUIFMPDBUJPOFNQMPZFFJODIBSHFPG$43UPJEFOUJGZGFMUOFFETSFMBUJOHUPPVSGPDVT
areas.
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Board for their approval.
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Work Ethics
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Policy Handbook for Employees

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1

Sr. No Approved By Designation Signature

1 Rajesh Sharma CMD

Sr. No Reviewed By Designation Signature

1 N M Ranadive EVP – Finance

2 Harminder Mohan Bareja SVP – HR & Admin.

3 Srinibas Patnaik VP – HR & Admin.

Sr. No Prepared By Designation Signature

1 Ajit Joshi DGM – HR & Admin.

2 Manoj Pillai Sr. Manager HR

Version No. Summary of changes (in brief) Date of Release Approved by

Collation of various policies and Rajesh Sharma

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Harminder Mohan Bareja

Cadre Grade Description

EVP Executive Vice President

AVP Associate Vice President

Senior Management .o* General Manager

.o7* Dy. Manager

.o7** Sr. Executive

Junior Management .o9 0GmDFS

XUsage of Personal Mobile Phones

XEqual Employment Opportunity Policy

Working Hours/Weekly Offs/Working Days

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Usage of Personal Mobile Phones

Equal Employment Opportunity Policy

XEmployee Cooperative Credit Society

Compensation & Benefits

1. Flexi Pay Components

2. Medical Insurance for self and family

Compensation & Benefits

3. Discounted Medical Health Check-up

4. Group Personal Accident (GPA)

5. Group Health Shield

Grades Amount in Rs/month

2. Employees should be based at site to claim the same every month.

Employee Cooperative Credit Society*

Terms and Conditions

2. Criteria for Obtaining Loan

3. Short Term Loan

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4. Loan Application for New Members

*Only for employees based out of Mumbai location

Cadre Value in Rs.

Middle Management  

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Senior Management

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