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Information overload: A recurring fear

7 March 2012 Share
By Matt Novak, Features correspondent

(Copyright: Getty Images)

Whether it is the arrival of books, TV channels or Twitter, data deluge fears have
gripped every generation, it seems.
A 1971 essay in The Futurist magazine opened with some alarming numbers. The
average city, it said, now had six television channels. But, the author warned, there
was already one city planning 42 channels and in the future, there could even be
places that support 80, 100 or 200 channels. Where will it end, the essay asked.
Just four decades on, in a world of instant-on, hyperconnected reality, the numbers
sounds almost laughable. But, it seems, every generation believes that it has reached
information overload. Look back through history, and whether it was the arrival of the
book or the arrival of the internet, everyone from scholarly monks to rambunctious
politicians are willing to pronounce that we can take no more; humanity has reached
its capacity. Television, radio, apps, e-books, the internet – it is causing so much
anxiety and stress in our lives that we no longer have control. The machines have won.
Or have they?
Shock of the new
If we want to understand the modern way we think about so-called “information
overload” the best place to start is the 1970 book Future Shock by author and futurist
Alvin Toffler. In it, he said future shock is, “the dizzying disorientation brought on by
the premature arrival of the future. It may well be the most important disease of
tomorrow”.
There is no denying Toffler’s international influence on the way we think about the
future. I have seen Future Shock in virtually every used bookstore I have visited from
Portland, Oregon to Cartagena, Colombia. With over six million copies sold, it clearly
struck a nerve in 1970 and beyond.
Toffler explained in his book that, “just as the body cracks under the strain of
environmental overstimulation, the “mind” and its decision processes behave
erratically when overloaded.”
In a radio interview shortly after the release of his book, Toffler warned that the
exhaustion he saw throughout the world was tied to his new future shock theory. “I
think there’s a tremendous undercurrent of dissatisfaction in America; people saying I
want out, it’s moving too fast, it’s moving away from me; a sense of panic; a sense that
things are slipping out of control and I don’t think that there’s much we can do in our
personal lives to counteract that,” he said.
Toffler’s assumption was that the future is something that happens to us, rather than
with us. It is something out of our control that will inevitably overwhelm us.

Out of control
Whilst some will take comfort in Toffler’s words, some of the notions seem rather
quaint forty years later. Just as people today throw around the number of tweets sent
per second or the amount of video watched online, in the early 1970s Toffler followers
and techno-reactionaries liked to scatter their own figures to show the magnitude of
the problem.
In the same Futurist essay that decried the rise of the number of TV channels, the
author Ben Bagdikian goes on to overwhelm readers with even more daunting
numbers, explaining that computers will soon be able to store information at a rate of
12 million words a minute, whilst printers will be able to pump out 180,000 words a
minute; something that will collide violently with humanity’s ability to process
information, he said.
“The disparity between the capacity of machines and the capacity of the human
nervous system is not a small matter in the future of communications,” he wrote. “It
has individual and social consequences that are already causing us problems, and will
cause even more in the future.
“The human being of the near future probably will need as much sleep as he does
today. He will spend more time absorbing abstract information than he does today,
continuing the trend of past generations. But there is a limit.”

It is a warning that we still hear today in many contexts. For example, author
Jonathan Franzen, an opponent of electronic books, argues that traditional paper
tomes give humanity some much needed stability in a world rocked by change. He
fears that this rapid pace is hurting us. “Seriously, the world is changing so quickly that
if you had any more than 80 years of change I don't see how you could stand it
psychologically," he said.
Accept change
Yet history seems to suggest we ride these waves of change. I am typing this on a 15-
hour flight over the Pacific Ocean. In that time, I watched two movies, three TV
episodes and read half of a (deadtree) book. No one was forcing me to consume this
media, nor even write these words. I made a conscious choice that this is how I wished
to spend my time. I would also argue that most people reading an essay about the
concept of information overload on the internet have some choice in the matter.
Toffler, Bagidikian and Franzen are not necessarily wrong or even alarmist in their
concerns that we should seek to control our own technological destinies. But futility
 should not win the argument. Your consumption of media is largely within your
control. We have a choice in the matter. We can change the channel, turn off the TV, or
close the laptop lid. These are our choices, and it is hard to see how any of them are
irrational or happening to us rather than with us.
Victor Cohn, in his 1956 book, 1999: Our Hopeful Future might have put it most
reasonably. Cohn was a pragmatist and understood that we could not run from the
future, but that by embracing change we might do some good: “Reject change, and we
will be enslaved by it. Others will accept the worst of it and dictate to us. Accept
change, and we may control it.”

Sooner or later, the future catches up with us all. But it need not swallow us whole.
If you would like to comment on this story or anything else you have seen on Future, head
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