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Chicago Water & Fire Restoration Lawsuit Against John Montalbano
Chicago Water & Fire Restoration Lawsuit Against John Montalbano
Chicago Water & Fire Restoration Lawsuit Against John Montalbano
Plaintiffs,
v.
John Montalbano,
CASE NO.: 2022 LA 001026
Defendant.
_____________________________________
John Montalbano,
Counter-plaintiff/Third-party
plaintiff,
v.
Counter-defendant
Third-party defendant
attorneys, LEWIS BRISBOIS BISGAARD & SMITH, LLP and SCHUELER, DALLAVO
& CASIERI, alleges the following for their Third Amended Complaint against Defendant,
JOHN MONTALBANO:
141196633.1 1
The Parties
1. Power Dry of Chicago, Inc. d/b/a Chicago Water and Fire Restoration
3. At all times relevant, CWFR was insured under the relevant policy of
insurance issued by Federal, who is therefore subrogated to the extent of the payments it
made.
CWFR from July 2018 until his resignation on September 9, 2022. At all times relevant to
CWFR’s general manager, Mr. Montalbano was one of CWFR’s most trusted employees.
As general manager, Mr. Montalbano had the authority to act on CWFR’s behalf with
respect to all of its operations, had access to all of CWFR’s accounts, and was principally
responsibilities, with the cash component of annual salary (i.e., the components not
including his bonuses, employer 401(k) contributions, and employer provided healthcare)
exceeding $140,000 in 2018, exceeding $190,000 in 2019 and 2020, and exceeding
6. Among other things, Mr. Montalbano was entrusted to (i) obtain and
disburse petty cash to advance the Company’s interest, and (ii) manage the Company’s
revolving credit accounts. Unfortunately, and as discussed infra, Mr. Montalbano abused his
141196633.1 2
authority as CWFR’s general manager. To date, Defendants’ investigation has revealed
that, while employed by CWFR, Mr. Montalbano (i) diverted $70,670 of petty cash, (ii)
purchased $226,232.25 of goods for himself and his family at Home Depot using CWFR’s
Home Depot credit cards, (iii) purchased $10,439.14 in airfare for himself, his wife, his
children, and his wife’s friend using CWFR’s credit cards, (iv) purchased $4,246.12 of
goods for himself using CWFR’s Amazon account without authorization, (v) purchased
$441.81 of videos on Amazon Prime using CWFR’s account without authorization, (vi)
various vendors (excluding Amazon) to benefit himself and his family, (vii) used CWFR’s
authorization and to the benefit of himself and his family, and (viii) made $400.02 in
unauthorized purchases from Instacart to the benefit of himself and his family.
7. In addition, since the initial Complaint was filed in this matter, Plaintiff has
Express gift cards that he told Plaintiff would be given to customers, and instead kept them
for his personal use. To date, Plaintiff has discovered that Mr. Montalbano purchased
$43,995.07 with Plaintiff’s money that he used for himself. As such, as of the preparation of
this Amended Complaint, Mr. Montalbano’s theft from November 2017 to the present, as
memorialized in paragraphs 6 and 7 of this Amended Complaint, has been found to total a
staggering $547,973.63.
CWFR employees and equipment for his personal benefit. He did so to the detriment of
CWFR who depends on its employees and equipment to do work that brings in needed
141196633.1 3
revenue. Mr. Montalbano secretly directed CWFR employees, trucks and other equipment
to do work on his personal home for which he did not compensate CWFR.
Montalbano used CWFR’s Home Depot credit cards after he resigned his employment, and
(ii) CWFR noticed that petty cash requests dropped precipitously after Mr. Montalbano
resigned as CWFR’s general manager. Accordingly, CWFR began to investigate the extent
10. This Court has jurisdiction over this matter because many of the acts and
omissions giving rise to this complaint occurred in DuPage County Illinois. Accordingly,
reconstruction services to customers who have experienced fire loss or who have suffered a
loss due to water infiltration into their property. Given the nature of CWFR’s business,
many of its employees have corporate credit cards, including credit cards issued by Home
Depot, to allow them to purchase goods so that they can serve customers who need CWFR’s
services.
12. At the time a customer is hiring a contractor like CWFR, many of them are
under tremendous stress caused by the destruction caused by fire or the water loss to their
empathetic, and to go the proverbial extra mile on all matters. As an extra incentive to its
customer–facing team members, CWFR pays cash bonuses to employees who are praised
141196633.1 4
by satisfied customers on social media. These bonuses are drawn from the Company’s store
John Montalbano’s misuse and abuse of CWFR’s Home Depot credit accounts.
13. Mr. Montalbano was in a position to abuse CWFR’s Home Depot credit
cards to purchase materials for his own benefit because he was entrusted with (among other
things) managing CWFR’s revolving credit accounts, including the corporate credit cards
issued to CWFR’s employees. Mr. Montalbano perpetrated his scheme in one of three ways.
In some cases, when an employee quit and returned his Company credit card, Mr.
Montalbano kept that card active and used it to make purchases for his own (and his
family’s own) benefit. In other cases, when Home Depot updated its traditional credit cards
(which worked with a magnetic swipe) to cards with an embedded microchip, Mr.
Montalbano did not give the chip card to the employee but kept it for his own use. And in
still other cases, because Mr. Montalbano had access to all employee credit card numbers,
expiration dates, and security codes, he would simply use that information to make
purchases on–line and then have the goods delivered to his home.
14. Given CWFR’s business, its monthly spend at Home Depot is significant.
Mr. Montalbano also took advantage of this fact—along with the fact that he was one of
CWFR’s most trusted employees with principal responsibility for auditing CWFR’s
addition, to attempt to hide his malfeasance, in some cases, Mr. Montalbano placed fictitious
job descriptions and fictitious job numbers into CWFR’s system. By way of example, on or
about November 28, 2020, Mr. Montalbano used a credit card issued to employee David
Augustyn (a fleet manager whose expenditures were often greater than the typical CWFR
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employee) to purchase two mattresses from Home Depot in the amount of $6,160.38, which
he had delivered directly to his home in Riverside, Illinois. Mr. Montalbano then attempted
to conceal the malfeasance by imputing “board up” into CWFR’s system so that CWFR’s
Depot credit cards (i.e., cards issued to CWFR employees for their use in advancing
CWFR’s business interests) included (i) multiple Dyson vacuum cleaners on or about
December 21, 2021, (ii) a floating pool chair and raft–loungers on or about December 20,
2020, and (iii) candy, holiday decorations, toys, cleaning supplies, and landscaping and
gardening supplies on multiple occasions. Mr. Montalbano’s purchase of the floating pool
chair and raft–loungers is particularly suspect because he does not own a pool; however, his
mother does. Accordingly, the timing and the nature of many of these purchases suggest that
Mr. Montalbano was abusing CWFR’s Home Depot accounts not only to enrich himself but
Home Depot credit cards (going back only as far as November 2017) is attached as Exhibit
A to this complaint.
credit cards for any purpose other than to advance CWFR’s business interests. Under no
circumstances was Mr. Montalbano authorized to use CWFR’s Home Depot credit card
accounts to make purchases for his personal use or for the personal use of his immediate or
extended family. Nor was he authorized to make the purchases identified on the chart
attached as Exhibit A.
141196633.1 6
John Montalbano’s misuse and abuse of CWFR’s lines of credit through American
Express.
18. CWFR maintains lines of credit with American Express and provides
American Express credit cards to certain employees. During his tenure at CWFR, Mr.
Montalbano, was provided an American Express card or cards to purchase goods and
services to advance CWFR’s business. As with his misuse and abuse of CWFR’s Home
Depot credit cards, Mr. Montalbano was able to abuse the line of credit through American
Express in large part because he was trusted to manage CWFR’s revolving credit accounts.
Unfortunately, as discussed infra, Mr. Montalbano used these accounts to advance his own
19. On or about April 9, 2021, Mr. Montalbano purchased $837.40 in airfare for
himself using a corporate American Express card. There was no legitimate business reason
for Mr. Montalbano to pay for this travel using a CWFR credit card, and Mr. Montalbano
round– trip airfare for his wife (Jessica Montalbano) and his wife’s friend (Jennifer Gallion)
to travel from Chicago, Illinois to Phoenix, Arizona using a corporate American Express
card. There was no legitimate business reason for Mr. Montalbano to pay for this travel
using a CWFR credit card, and Mr. Montalbano was not authorized to make these
purchases.
round trip airfare for him and his wife to travel from Chicago, Illinois to Charleston, South
141196633.1 7
Carolina using a corporate American Express card. There was no legitimate business reason
for Mr. Montalbano to pay for this travel using a CWFR credit card, and Mr. Montalbano
22. On or about March 11, 2022, Mr. Montalbano purchased $4,289.40 in round
trip airfare for his wife and his two children to travel from Chicago, Illinois to Houston,
Texas using a corporate American Express card. There was no legitimate business reason
for Mr. Montalbano to pay for this travel using a CWFR credit card, and Mr. Montalbano
23. Totaled, Mr. Montalbano purchased $10,439.14 in airfare for himself, his
family, and his and his wife’s friend using a CWFR credit card. None of these personal
CWFR American Express card entrusted to him. A chart detailing Mr. Montalbano’s
Montalbano had no authority—express or implied—to use CWFR’s credit cards for any
purpose other than to advance CWFR’s business interests. Under no circumstances was Mr.
Montalbano authorized to use CWFR’s credit accounts to make purchases for his personal
use or for the personal use of his immediate or extended family. Nor was he authorized to
25. Mr. Montalbano purchased $441.81 in videos from Amazon using a CWFR
American Express card entrusted to him. A chart detailing Mr. Montalbano’s unauthorized
141196633.1 8
purchases of videos on Amazon is attached as Exhibit C to this complaint. Mr. Montalbano
had no authority— express or implied—to use CWFR’s credit cards for any purpose other
than to advance CWFR’s business interests. Under no circumstances was Mr. Montalbano
authorized to use CWFR’s credit accounts from American Express to make purchases for
his personal use or for the personal use of his immediate or extended family. Nor was he
26. Mr. Montalbano purchased $99,319.46 in goods and services from various
vendors using a CWFR American Express card entrusted to him. These purchases included
delivery from Door Dash, spa services from Hand and Stone Massage, tickets to the
American Express credit cards from vendors other than Amazon is attached as Exhibit D to
this complaint.
credit cards for any purpose other than to advance CWFR’s business interests. Under no
circumstances was Mr. Montalbano authorized to use CWFR’s credit accounts from
American Express to make purchases for his personal use or for the personal use of his
immediate or extended family. Nor was he authorized to make the purchases identified on
141196633.1 9
29. CWFR maintains a corporate account for Amazon.com that it uses to
purchase supplies to advance its business purposes. During his tenure at CWFR, Mr.
Montalbano had access to this account. Unfortunately, Mr. Montalbano misused and abused
this account, too, purchasing clothing, tools, and electronics without authorization. A chart
detailing Mr. Montalbano’s unauthorized purchases using CWFR’s Amazon account (going
30. Mr. Montalbano’s theft from CWFR’s Amazon account was particularly
devious because, after he made the purchase, Mr. Montalbano attempted to delete the
purchase history. Ultimately, Mr. Montalbano was only successful in archiving the purchase
history meaning CWFR could not have discovered the purchases during a routine audit.
Rather, CWFR was only able to uncover the misappropriation because it was conducting a
31. Beginning in 2018 and continuing through his decision to resign from
CWFR, Mr. Montalbano repeatedly requested petty cash from CWFR’s office manager in
excess of what was required to pay cash bonuses to employees who were praised on social
media. On information and belief, Mr. Montalbano would take the extra money and keep it
for himself. CWFR has discovered $70,670 diverted by Mr. Montalbano for which there is
no evidence that (i) a bonus was warranted or paid to an employee, or (ii) the petty cash was
32. CWFR maintains a corporate account with Instacart that it uses to purchase
snacks and additional items to advance its business purposes. On January 19, 2020, Mr.
141196633.1 10
Montalbano made two purchases, totaling $400.02, using the corporate Instacart account for
his own purposes and not for legitimate business purposes. Under no circumstances was Mr.
Montalbano authorized to use CWFR’s Instacart account to make purchases for his personal
33. At all times relevant to the Complaint, Plaintiff Federal Insurance Company
claim to their its insurance carrier, Federal, and requested payment for damages incurred due
obligated to pay, did pay, and continues to pay CWFR for damage incurred as a result of
36. By virtue of its payments, Federal Insurance is subrogated to the rights of its
37. The Amended Assignment signed by both CWFR and Federal is attached as
Exhibit A. The Amended Assignment states that CWFR assigned to Federal the right to
Assignment also states that CWFR assigned to Federal, “to the extent of the $547,973.63
paid by FEDERAL to [CWFR]” the right to “sue, seek collection, collect receipts for,
compromise and settle…for those amounts paid by FEDERAL to [CWFR].” (Exhibit A).
38. Further, the Amended Assignment states that CWFR ”reserves for itself all
of its rights and remedies to pursue any amounts, costs, damages, expenses, losses or other
141196633.1 11
relief which was not or has not been paid by insurance including, but limited to: attorney’s
fees, costs, expenses, lost revenue, monetary losses related to improper use of [CWFR]’s
property and workforce, the applicable $5,000 deductible…and any other amounts, costs,
damages, expenses, losses or other relief sustained greater than the $547,973.63 paid by
COUNT I
39.[37.] Paragraphs 1–36 are re–alleged and incorporated as if fully set forth herein.
40.[38.] At all times while he served as CWFR’s general manager, Mr. Montalbano
41.[39.] Mr. Montalbano breached his fiduciary duty to CWFR by, among other
actions, (i) using CWFR’s credit lines with Home Depot to purchase goods for his personal
use, for the use of his immediate and extended family, and for the use of his friends, (ii)
using CWFR’s lines of credit with American Express to purchase airfare, goods, and
services for himself, for family, and for his and his wife’s friends, (iii) using CWFR’s
Amazon and Instacart accounts to purchase goods and services for him- self, his family, and
his and his wife’s friends, (iv) diverting petty cash to his own purposes and (v) diverting
CWFR’s employees, equipment and other assets for his own purposes. In addition, Mr.
Montalbano breached his duty in other ways related to the facts outlined in this Amended
Complaint.
42.[40.] CWFR was harmed by Mr. Montalano’s breaches of duty with respect to
the abuse of its lines of credit and its accounts with Amazon and Instacart because it
ultimately paid those bills, meaning that the money Mr. Montalbano diverted was not
141196633.1 12
available for other business uses or for distribution to ownership as profits. Similarly,
CWFR was harmed by Mr. Montalbano’s breach of duty with respect to his diversion of
petty cash because that money was not available for other business uses or for distribution to
ownership as profits. Further, CWFR was harmed by Mr. Montalbano’s breaches of duty
with respect to his diversion of CWFR employees, equipment and assets for his own use as
CWFR relies on its employees, equipment and assets to obtain revenue and Mr. Montalbano
made them unavailable for that purpose. In addition, CWFR was harmed in other ways
a. Order Mr. Montalbano to pay damages in the amount of $5,000 for money,
goods and credit taken and/or misappropriated from CWFR separate and
b. Order Mr. Montalbano to pay damages in the amount equal to the revenue
c.[b.] Order Mr. Montalbano to pay damages for the amount equal to the value
of the work and the CWFR employees, equipment and other assets that were
d.[c.] Order Mr. Montalbano to disgorge his salary ($1,032,712.47) at all times
141196633.1 13
e.[d.] Order Mr. Montalbano to pay punitive damages of $1,007,957.12, or any
greater amount that a jury may award that will be sufficient to punish him
g.[f.] Impose a constructive trust on all items that Mr. Montalbano purchased
using CWFR’s Home Depot credit cards, its American Express cards, and its
Amazon account;
h.[g.] Impose a constructive trust on all items that Mr. Montalbano purchased
j.[i.] Award any other relief that the Court deems just and/or equitable.
COUNT II
CWFR v. John Montalbano
Conversion
43.[41.] Paragraphs 1–36 are re–alleged and incorporated as if fully set forth herein.
owner- ship over CWFR’s money, including its petty cash, the funds accessible through its
revolving credit accounts with Home Depot and American Express, and the funds accessible
45.[43.] CWFR has the absolute and unconditional right to its own monies, credit
46.[44.] CWFR has the absolute and unconditional right to have its monies—
including petty cash and monies from its revolving credit accounts and other accounts—
returned to it.
141196633.1 14
47.[45.] CWFR has demanded that Mr. Montalbano return the money he took from
its petty cash and through his misuse and abuse of its revolving credit accounts and other
accounts.
a. Order Mr. Montalbano to pay damages in the amount of $5,000 for money,
goods and credit taken and/or misappropriated from CWFR separate and
greater amount that a jury may award that will be sufficient to punish him
e.[d.] Award any other relief that the Court deems just and/or equitable.
COUNT III
CWFR v. John Montalbano
Fraud
48.[46.] Paragraphs 1–36 are re–alleged and incorporated as if fully set forth herein.
CWFR that he only used CWFR’s money, accounts, credit cards and other modes of
CWFR that he only employed CWFR employees, equipment and other assets to advance
141196633.1 15
51.[49.] While employed by CWFR. Mr. Montalbano repeatedly falsely stated
information on documents and records, destroyed documents and records and hid
documents and records from discovery by CWFR in order to misrepresent to CWFR that he
only used CWFR money and assets to advance CWFR’s business interests.
52.[50.] Mr. Montalbano knew his false statements were untrue when he made them
and he made them with the intent of inducing CWFR to take such actions as pay credit card
bills for his personal purchases, allow him to continue to access CWFR money, credit and
assets for his own benefit and allow him to continue to use CWFR employes, equipment and
conduct has sustained damages and losses of well over $500,000, including in the form of
a. Order Mr. Montalbano to pay damages in the amount of $5,000 for money,
goods and credit taken and/or misappropriated from CWFR separate and
b. Order Mr. Montalbano to pay damages in the amount equal to the revenue
141196633.1 16
c.[b.] Order Mr. Montalbano to pay damages for the amount equal to the value
of the work and the CWFR employees, equipment and other assets that were
misrepresentation;
d.[c.] Order Mr. Montalbano to disgorge his salary ($1,032,712.47) at all times
greater amount that a jury may award that will be sufficient to punish him
g.[f.] Impose a constructive trust on all items that Mr. Montalbano purchased
using CWFR’s Home Depot credit cards, its American Express cards, its
Amazon account;
h.[g.] Impose a constructive trust on all items that Mr. Montalbano purchased
j.[i.] Award any other relief that the Court deems just and/or equitable.
COUNT IV
Federal Insurance Company v. John Montalbano
Breach of Fiduciary Duty
56.[54.] Paragraphs 1–36 are re–alleged and incorporated as if fully set forth herein.
57.[55.] At all times while he served as CWFR’s general manager, Mr. Montalbano
141196633.1 17
58.[56.] Mr. Montalbano breach of his fiduciary duty by (i) using CWFR’s credit
lines with Home Depot to purchase goods for his personal use, for the use of his immediate
and extended family, and for the use of his friends, (ii) using an American Express credit
card to purchase airfare for himself, his wife, his children, and one of his wife’s friends, and
duty with respect to the abuse of the Home Depot and American Express credit cards
because it ultimately paid those bills, meaning that the money Mr. Montalbano diverted was
not available for other business uses or for distribution to ownership as profits. Similarly,
Federal Insurance Company was harmed by Mr. Montalbano’s breach of duty with respect
to his diversion of petty cash because that money was not available for other business uses
b. Award any other relief that the Court deems just and/or equitable.
COUNT V
Federal Insurance Company v. John Montalbano
Conversion
60.[58.] Paragraphs 1–36 are re–alleged and incorporated as if fully set forth herein.
ownership over CWFR’s money, including its petty cash and the funds accessible through
its revolving credit accounts with Home Depot and American Express.
141196633.1 18
62.[60.] CWFR has the absolute and unconditional right to its own monies and
credit accounts.
63.[61.] CWFR has the absolute and unconditional right to have its monies—
including petty cash and monies from its revolving credit accounts—returned to it.
64.[62.] Federal Insurance Company has demanded that Mr. Montalbano return the
money he took from CWFR’s petty cash and through his misuse and abuse of CWFR’s
WHEREFORE, Federal Insurance Company respectfully prays for the following relief:
b. Award any other relief that the Court deems just and/or equitable.
Jury Demand
issues so triable.
141196633.1 19
Chicago, IL 60661
Telephone: (312) 831-1090
Facsimile: (312) 831-4144
Patrick.gareis@sdc-atty.com
141196633.1 20