PRIYAM GURIA

Business Intelligence Analyst

E +91-8334843247  priyam.guria@gmail.com
e Noida, Uttar Pradesh

SUMMARY EDUCATION

An efficient Business Analyst defining trackable key business metrics

M. Tech, in Energy Analytics
CGPA
to understand the pain-points of the business Indian Institute of Technology
Performing EDA of business data and generate insights Delhi 7.11 / 10.0
Creating interactive, insightful dashboards for decision making of 2018 - 2020
leadership team
Automating reporting and manual works of MIS team B. Tech. in Mechanical
Meeting deadlines and ensuring on-time delivery of projects. Engineering CGPA
West Bengal University of 8.11 / 10.0
Technology
2013 - 2017
EXPERIENCE
BI Analyst (Product)
TECHNICAL SKILLS
Rezo.AI
11/2022 - Present Noida G-Sheets/Appscripts
AI-powered CX Cloud for enterprises and transforming customer experience Proficient
• Understanding of data requirements from various internal teams and ensure
timely delivery of 98% accurate data SQL
• Development of automated daily reports, Grafana and GDS Dashboards for Proficient
leadership team to help them driving business decisions.
• Increased data quality and reporting efficiency by 9% on time-to-time
Google Data Studio
basis and implemented process improvement to reduce workload on QAs by
Proficient
saving 10 hours/week
• Converted 3 short-term projects on time and reduced the PoC period by
33% Metabase/Grafana
• Managed and maintained SOPs for data management and quality reporting Advanced
for various clients
Python
Data Analyst Intermediate
Stanza Living (Dtwelve Spaces Private Limited)
06/2022 - 11/2022 Gurugram, Haryana
PROJECTS
q https://www.stanzaliving.com/
Tech-enabled Housing Provider for Students and Professionals NBFC Collection Product Development
• Understanding key metrics from internal team and clients for various
Dashboard
verticals of the business to improve customer delivery experience
• Writing complex SQL queries independently to meet the data requirement
Rezo.AI
with 99% data accuracy, across all verticals Airtel Postpaid Collection Dashboard
• Automated monthly Budget and Underwrite Sheets which reduces the • Built end-to-end Postpaid Collection Dashboard
workload on MIS Executives and saved almost 40 working hours/month for Airtel, which sees a traffic of 20k calls daily
• Managed and Maintained Cost and Budget Dashboards with 98% data • Improved Connectivity by 12% in a month and
accuracy, used by Central Ops team to monitor revenue generation Paid Percentage increased by 6%
• Created FPS Dashboard end-to-end which allows CX team to improve the • Improved Product by automated auditing of call
FPS by 7.5% in just one month and implemented Recommender system recordings which reduces load on QC team

Business Data Analyst FPS & Recommendation System

Manikaran Analytics Limited Stanza Living
08/2020 - 06/2022 New Delhi FPS Dashboard in GDS and Property
q http://www.manikarananalytics.in/ Recommender System for Users
Renewable Energy Forecasting and Scheduling Services • Built GDS Dashboard for FPS improvement
• Understanding of Client requirements and developing features in in-house
which increased FPS by 5% and decreased
software products by co-ordinating with product team and maintained raised ticket quantum by 7%
70% on-time delivery of projects and integration of client system • Developed House recommender system which
• Writing SQL queries to fetch required data from database and perform increased retention rate by 3.1% in two months
sanity check for data accuracy and feature testing
• Partnered with Sales and Marketing team to analyze B2B sales and PoC Inverter Failure Prediction Model
data to understand the user behaviour and increase revenue
50 Hertz Limited
• Built Inverter Failure Prediction Model and tested on PoC Clients to check
accuracy and understanding the quantum of O&M cost reduction Prediction Model of Solar Inverter Failure
• Built Dashboards for Clients for plant performance tracking and • Developed a Solar Inverter Prediction Model by
automated Daily, Bi-weekly and Monthly Generation Report. which sent timely alerts of health deterioration
of Inverters and reduced O&M costs by 8% for
PoC Clients in Gujarat and Rajasthan