Lalitha R

Assistant System Engineer (1 year 8 months experience)

Address: 44-B/2, P.T. Rajan road, Narimedu, Madurai - 625002

Phone: +91-9500623443
E-mail: lalitharallk@gmail.com
LinkedIn: https://www.linkedin.com/in/lalitha-r-886a131a8/

To get into a commendable position where I can utilize and develop my skills efficiently to make innovations
that makes life easy for a common person and to play a vital role in the development of the organization and
maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time
management and problem-solving skills.

Experience

• Experienced in managing Prod environment to achieve seamless application availability to business

and closely monitored IT systems and associated application functionality, maintaining high-
performing infrastructures.
• Ability to learn quickly and handle high pressure situations and good at customer management and
team management.
• Hands-on Experience in working as L2 support on applications involves various technologies Java,
ORACLE, PostgreSQL, Restful Web Services using SOAP UI, cloud based applications.
• Prepared detailed RCA report about the reported incident. Problem-solving issues that arise in day to
day running and providing timely responses and solutions as required.
• Proposed technical feasibility solutions for new system designs and suggested options for
performance improvement of technical components.
• Monitored technical integrity of assigned work orders and deliverables.
• Maintained stability, integrity and efficient operation of information systems supporting organizational
functions.
• Renewed software certifications to maintain full operational compliance.
• Maintained safety standards throughout systems changes and implementations.
• Quickly identified systems hazards and risks, responding promptly and professionally to minimize
operational impact.
• Documented finished works to provide reliable systems records.
• Involved in analysis, debugging, modification and implementation and testing of user requirements.
• Experienced in design, user acceptance testing (UAT), defect resolution and implementation of
technical solutions.

Skills

Programming Languages C, C++, Java and Basics of Python.

Technical Skills OOPS concepts, SQL, Linux and Unix commands

Platforms Windows, Linux, Apigee

Cloud environment Azure

Middleware Web services, IBM WebSphere, API

Tools ServiceNow, Confluence, Splunk, Dynatrace, Azure, WinSCP, Postman,

SOAPUI, GitHub, Oracle SQL Developer, Eclipse.
Work History

2021-10 to 2023-06 Assistant System Engineer

Tata Consultancy Services, Chennai
• Analyzed configuration files and logs to identify root causes of incient.
• Monitoring jobs and fixing failures of jobs in production.
• Implemented many changes in application, which helps in system improvement
• Involved in development of packages and scripts in PROD environment.
• Make sure data is reflecting and ensure smooth running of all processes and
resolve all the issues/concerns.
• Involved in bug fixing and enhancement.
• Delivered the committed work within deadline.
• Closely worked with the DEV for testing and resolved bugs in the application.

Education
2016 - 2020 B.E. Electrical and Electronics Engineering
PSNA College of Engineering and Technology(Anna university affiliated)

Certification

2023-05 Microsoft Certified: Azure Fundamentals

Declaration: The information furnished above is correct to the best of my knowledge.

Lalitha R