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https://www.emerald.com/insight/0972-9968.htm
RAMJ
18,1 Role clarity, perceived
cohesion and felt responsibility
as antecedents of altruism
56 and conscientiousness among
Received 10 January 2023
Revised 24 February 2023
college teachers in Kerala
20 March 2023
Accepted 23 March 2023 Makesh Gopalakrishnan
Department of Commerce, TM Government College Tirur, Malappuram, India, and
Ajish Abu
Department of Commerce, Government College Tripunithura, Kochi, India
Abstract
Purpose – Literature evidences that altruism and conscientiousness are very important discretionary
behaviours within the broader framework of Organizational Citizenship Behaviour (OCB) among teaching
community. The present study is intended to examine the effect of role clarity, perceived cohesion and felt
responsibility on altruism and conscientiousness among college teachers in Kerala.
Design/methodology/approach – A questionnaire-based survey was conducted among 354 college
teachers, and the causal effect was examined using Partial Least Square-based structural equation modelling.
Findings – Validity and reliability of the model were established through measurement model evaluation.
Explanatory power of the model was established. Cohesion and felt responsibility significantly predicted
altruism, but the effect of role clarity on altruism was not significant. Effect of cohesion, felt responsibility and
role clarity on conscientiousness was significant.
Originality/value – The study contributed to the existing theory on antecedents of OCB. The model has high
levels of predictive accuracy – role clarity, cohesiveness and felt responsibility – capable of explaining the
discretionary behaviour among college teachers.
Keywords Organizational citizenship behaviour, Role clarity, Perceived cohesion, Felt responsibility,
Altruism, Conscientiousness
Paper type Research paper
1. Introduction
The concept of Organizational Citizenship Behaviour (OCB) was first coined by Organ and
his colleagues in 1983 (Podsakoff et al., 2000). Earlier, Katz and Kahn (1966) had proposed the
concept of extra role behaviour as those behaviours of employees that go beyond formal
requirements of job, which Bateman and Organ (1983) considered as a lubricant to the social
mechanism of an organization. OCB is employee’s voluntary commitment with the
organization where he puts in efforts beyond his contractual obligations for which there
are no specified rewards (Smith et al., 1983). It is more of a discretionary behaviour (Organ,
1988) based on voluntary actions (Somech and Drach-Zahavy, 2004). These behaviours do not
find place in the formal performance appraisal systems (Van Dyne and LePine, 1998) and
© Makesh Gopalakrishnan and Ajish Abu. Published in Rajagiri Management Journal. Published by
Rajagiri Management Journal Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY
Vol. 18 No. 1, 2024 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for
pp. 56-72
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e-ISSN: 2633-0091 and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/
p-ISSN: 0972-9968
DOI 10.1108/RAMJ-01-2023-0012 legalcode
these roles ultimately are beneficial to the organization (Organ et al., 2006). OCB has been Antecedents
found to have considerable effect on organizational effectiveness (Podsakoff et al., 2000) and of altruism and
is needed to develop a healthy culture in workplace. It can prevent unethical and illegal
practices and raise productivity (Van Dyne and Ang, 1998), and can support existing
conscientiousness
processes to maintain existing working conditions (Pickford and Joy, 2016). Importantly,
organizations would become more dependent on employees who contribute irrespective of
formal job requirements (Somech and Drach-Zahavy, 2004). Moreover, Halbesleben and
Bellairs (2015) argue that employees may be motivated to select behaviours that provide them 57
the opportunity to achieve their workplace goals, which ultimately manifest as OCBs.
While Katz (1964) identified two dimensions of OCB (innovation and spontaneity), Smith
et al. (1983) argued OCB has altruism and general compliance as its dimensions. Later, Organ
(1988) expanded the dimensions of OCB to five types of behaviours – altruism, courtesy,
conscientiousness, sportsmanship and civic virtue. Van Dyne et al. (1994) suggested that
obedience, loyalty and participation were the three dimensions of OCB. Podsakoff and
MacKenzie (1994) concluded that helping behaviour, civic virtue and sportsmanship were the
three dimensions. Podsakoff et al. (2000) condensed behaviours into seven dimensions –
helping behaviour, sportsmanship, organizational loyalty, organizational compliance,
individual initiative, civic virtue and self-development.
Olitalia et al. (2013) suggested that altruism is a very important factor that defines the role
of a teacher. The nature of the job requires a teacher to be a motivator and facilitator
(Djamarah, 1997), and teachers tend to have a strong desire to serve others (Stinnett, 1968).
Teachers are strongly motivated by a sense of altruism and commitment (Scott et al., 1999).
Since teachers are responsible for educating students, who are a group of the youth group of
the society, it is important that teachers exhibit altruistic behaviour (Li et al., 2022). A teacher
cannot have a day at work without exhibiting altruistic behaviour; it motivates the teachers
and permeates their profession (Olitalia et al., 2013). Conscientiousness among teachers has a
positive correlation with student achievements (Rockoff et al., 2008). Cheng and Zamarror
(2016) found causal effect of conscientiousness of teachers on their quality, ratings and
classroom protocols. Salgado (1997) found that conscientiousness is a strong predictor of
work-related performance. Corocoran and O’Flaherty (2016) reported that the importance
of measuring teachers’ conscientiousness is being realized and is becoming an area of
increasing interest in research. Consciousness in teachers, being a part of their personality,
has an effect on the behaviour and performance of teachers (Klassen and Tze, 2014) and
influences their relations with students and pedagogical approaches (Murray, 1972). Given
the evidence of the significance of altruism and conscientiousness among college teachers, the
present study focuses on these two behaviours only.
3. Development of hypotheses
Success of an educational institution depends on the teachers’ commitment to its goals and
values (Somech and Oplatka, 2014). Prescribed role descriptions alone are not sufficient, and
teachers are expected to go beyond formal duty (Belogolovsky and Somech, 2010). Support
from colleagues is often found to be important for teachers (Halbesleben, 2006). Locke et al.
(1983) found that for a college teacher, role clarity ensures that the teacher knows what is
expected of him, gets feedback on his performance and also allows participation in decisions.
Since “role” can be considered as duties that are unrestricted in power in comparison with
“job” (Yadav and Kumar, 2017), it is natural that employees consider almost all activities
(including helping others) at workplace as in-role (Morrison, 1994). Unclear job roles can lead
to conflicts among employees (Fields, 2002), and role conflicts and role ambiguity were found
to be negatively related to altruism and conscientiousness (as components of OCB) by
Podsakoff et al. (2000). Importantly, where employees feel unrestricted in their roles, work
becomes interdependent, it leads to felt responsibility for others’ work (Kiggundu, 1983).
Behaviours at work place to help others, and being concerned about others’ work, can also be
a result of highly cohesive groups (Van Dyne et al., 1995). Based on the evidences from the
literature, the following hypotheses were formulated:
H1. Role clarity has a significant positive effect on Altruism.
H2. Perceived cohesion has a significant positive effect on Altruism.
H3. Felt responsibility has a significant positive effect on Altruism.
H4. Role clarity has a significant positive effect on Conscientiousness.
H5. Perceived cohesion has a significant positive effect on Conscientiousness.
H6. Felt responsibility has a significant positive effect on Conscientiousness.
Role clarity
1. Clear planned goals exist for my job 0.847 0.925 0.835 0.872
2. I know exactly what is expected of me in my job 0.908
3. I know how my performance is going to be 0.967
62 evaluated
4. I feel certain about the level of authority I have 0.913
5. I know what my responsibilities are 0.929
Perceived cohesion
1. I feel that I belong to this group 0.927 0.919 0.751 0.831
2. I am happy to be a part of this group 0.719
3. I see myself as a part of this group 0.918
4. This group is one of the best anywhere 0.963
5. I feel that I am a member of this group 0.778
6. I am content to be a part of this group 0.927
Felt responsibility
1. I feel personally responsible for the work I do on 0.857 0.848 0.674 0.788
my job
2. I deserve most of the credit or blame for how my 0.828
work gets done
3. When there is a problem on my job, it is my 0.769
responsibility to see that it gets taken care of
4. Whether or not this job gets done right is clearly 0.828
my responsibility
Altruism
1. I usually help others who have been absent 0.817 0.900 0.715 0.804
2. I usually help others who have heavy workload 0.887
3. I help orient new people even though it is not 0.792
essential
4. I willingly help others who have work-related 0.898
problems
5. I am always ready to lend a helping hand to those 0.828
around me
Conscientiousness
1. My attendance at work is above the norm 0.823 0.864 0.658 0.790
2. I do not take extra breaks 0.817
3. I obey rules and regulations even when no one is 0.811
watching
4. I am one of the most conscientious employees in 0.806
the institution
Table 1. 5. I believe in giving an honest day’s work for a day’s 0.800
Measurement model pay
evaluation – I Source(s): SmartPLS 3.0 Output
Henseler and Sarstedt (2013) and the maximum limit of 0.95 recommended by Drolet and
Morrison (2001). Thus reliability of the measurement model is established.
Convergent validity signifies the accuracy of a measure, truly representing a concept
under discussion (Zikmund et al., 2013). It is measured by item loadings and Average Variance
Extracted (AVE) (Hair et al., 2014). Item loadings are coefficients in a factor structure matrix and
represent the extent to which the indicators load on its respective construct which it measures
and has to be above 0.708 recommended by Hair et al. (2017). The results show that all the
indicators load highly on their respective construct – Role Clarity (0.847–0.967), Perceived Antecedents
Cohesion (0.719–0.963), Felt Responsibility (0.769–0.857), Altruism (0.792–0.898) and of altruism and
Conscientiousness (0.800–0.823). AVE is the grand mean value of the squared loadings of the
indicators associated with the construct (Hair et al., 2014). AVE values above 0.50 are
conscientiousness
recommended by Hair et al. (2017) and Chin (1998). The results show that in all cases, the
computed AVE values are above the recommended level – Role Clarity (0.835), Perceived
Cohesion (0.751), Felt Responsibility (0.674), Altruism (0.715) and Conscientiousness (0.658).
Hence, convergent validity is established. 63
Discriminant validity is the extent to which a construct is truly distinct from all other
constructs and thus is a measure of its uniqueness (Hair et al., 2017). Presence of discriminant
validity proves that a particular construct does not correlate high with other constructs
(Campbell, 1960). It is measured using Fornell–Larcker criterion (Fornell and Larcker, 1981)
which examines the square root of AVE values with latent variable correlations (Hair et al.,
2014). It is prescribed that the values have to be greater than the correlations (Fornell and
Larcker, 1981; Hair et al., 2014). The results show that the computed F–L criterion values of
each construct satisfy the criteria recommended. Since the values are greater than the
correlations with all other constructs, it is concluded that the model possesses discriminant
validity. Since it was proven that the model satisfies all the requirements of reliability and
validity, the study moves to assessment of structural model (Chin, 2010).
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