Part 3

Directions: You will hear some conversations between two or more people. You will
be asked to answer three questions about what the speakers say in each conversation.
Select the best response to each question and mark the letter (A), (B), (C), or (D) on
your answer sheet. The conversations will not be printed in your test book and will be
spoken only one time.

62. What event is the man calling about?

(A) A trade show
(B) A training workshop
(C) An awards dinner
(D) A retirement celebration

63. Look at the graphic. How much will the

man’s reservation cost?
(A) $200
(B) $250
(C) $350
(D) $150

64. According to the woman, why is a catering business popular?

(A) It offers vegetarian dishes.
(B) It uses local ingredients.
(C) The prices are reasonable.
(D) The chef is famous.
65. What will the speakers do this afternoon?
(A) Order replacement parts
(B) Lead a staff meeting
(C) Host a client lunch
(D) Conduct a facility tour

66. Look at the graphic. Which month do the

speakers agree to discuss?
(A) March
(B) April
(C) May
(D) June

67. What does the woman suggest doing?

(A) Improving security
(B) Hiring qualified employees
(C) Building another warehouse
(D) Inspecting some machines
68. According to the woman, what is the benefit of changing a process?
(A) It will decrease the workload.
(B) It will make the company more competitive.
(C) It will help prevent mistakes.
(D) It will save money.

69. Look at the graphic. Which step do the

speakers agree should be removed?
(A) Step 1
(B) Step 2
(C) Step 3
(D) Step 4

70. What will the speakers do next?

(A) Review a budget
(B) Prepare a presentation
(C) Print out some resumés
(D) Hire a consultant
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to
answer three questions about what the speaker says in each talk. Select the best
response to each question and mark the letter (A), (B), (C), or (D) on your answer
sheet. The talks will not be printed in your test book and will be spoken only one time.

95. Why is the speaker calling?

(A) To ask about a lost item
(B) To confirm a schedule
(C) To complain about a service
(D) To cancel a reservation

96. Look at the graphic. Which theater was the speaker in yesterday?
(A) Theater ‘1
(B) Theater 2
(C) Theater 3
(D) Theater 4

97. What does the speaker request?

(A) A phone call
(B) Aseat change
(C) A printed receipt
(D) A cash refund
98. Who most likely are the listeners?
(A) Gardeners
(B) Security guards
(C) Sales clerks
(D) Postal workers

99. Look at the graphic. Which building does

the speaker talk about?
(A) Building 1
(B) Building 2
(C) Building 3
(D) Building 4

100. What will the listeners most likely do next?

(A) Complete some paperwork
(B) Try on some uniforms
(C) Visit a work site
(D) Take a lunch break
 NGÀY 13

READING TEST
In the Reading test, you will read a variety of texts and answer several different types
of reading comprehension questions. The entire Reading test will last 75 minutes.
There are three parts, and directions are given for each part. You are encouraged to
answer as many questions as possible within the time allowed.
You must mark your answers on the separate answer sheet. Do not write your answers
in your test book.
PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer
choices are given below each sentence. Select the best answer to complete the
sentence.
Then mark the letter (A), (B), (C), or (D) on your answer sheet.

101. Jesper Associates currently has ------- with 26 different food suppliers.
(A) contracting
(B) contracts
(C) contractor
(D) contract
102. Passengers must be at the gate ------- 25 minutes prior to boarding their flight.
(A) at least
(B) as much
(C) in case
(D) by then
103. Deltran analytics software can help ------- identify issues, predict trends, and
improve business.
(A) you
(B) your
(C) yours
(D) yourself
104. The technology department ------- to purchase three new servers next year.
(A) announces
(B) thinks
(C) predicts
(D) plans
105. Jennson Motors hired an ------- new efficiency expert last month.
(A) approximate
(B) angular
(C) exceptional
(D) eventual
106. Mr. Winkel's ------- responsibilities include auditing and financial review of large
clients.
(A) accounts
(B) accounted
(C) accounting
(D) accountable
107. The prime minister greeted foreign diplomats ------- a luncheon today in London.
(A) at
(B) had
(C) such
(D) where
108. The management team at Otto Corporation offers incentives ------- employee
productivity.
(A) stimulate
(B) to stimulate
(C) will stimulate
(D) are stimulating
109. In response to customer -------, Lopez Naturals will release a line of organic
soaps.
(A) demand
(B) permit
(C) arrival
(D) account
110. Before the computers leave the factory, they are ------- thoroughly to ensure they
have no defects.
(A) selected
(B) inspected
(C) attached
(D) managed
111. WRUZ Radio will broadcast a new show ------- for business news and economic
analysis.
(A) allowed
(B) prepared
(C) dedicated
(D) introduced
112. Mr. Okada met ------- with the building manager to discuss the demolition
project.
(A) frequent
(B) frequenting
(C) frequently
(D) frequented
113. Mr. Montri politely ------- the job offer from Barranca Shipping Company.
(A) declined
(B) decreased
(C) prevented
(D) converted
114. Written permission must ------- before using Thavor Corporation’s logo.
(A) to obtain
(B) obtained
(C) be obtained
(D) obtaining
115. ------- it is relatively small, the fitness center at Ginder Apartments is very
popular with residents.
(A) Reasoning
(B) Essentially
(C) Although
(D) Throughout
116. All communications must be approved by the public relations director before
they can be shared -------.
(A) certainly
(B) externally
(C) deeply
(D) utterly
117. Providing precision welding to a ------- array of industries, Mistone Metalworks
recently celebrated a century of service in Quebec.
(A) widely
(B) widen
(C) width
(D) wide
118. Mr. Kim considers punctuality a crucial ------- for all his assistants to have.
(A) device
(B) type
(C) action
(D) trait
119. The chief financial officer has ------- the importance of attracting new customers
next quarter.
(A) applied
(B) demanded
(C) administered
(D) emphasized
120. Sewerd Furnishings is closing some of its showrooms because customers are -----
ordering furniture online.
(A) increasing
(B) increase
(C) increasingly
(D) increased
121. ------- construction in progress at the old town hall building, tourist groups will
not be allowed to enter the site.
(A) Now that
(B) While
(C) Even if
(D) Due to
122. Several drilling-technology experts will present the results of their ------- on
June 23.
(A) comprehension
(B) resolution
(C) investigation
(D) specification
123. The store had a------- display to promote the newest book from the best-selling
mystery author.
(A) default
(B) grateful
(C) talented
(D) massive
124. Most of the people ------- attended yesterday's workshop have already submitted
their feedback.
(A) who
(B) those
(C) whose
(D) some
125. Both tasty and healthy, the tomato salad at Alfredi's Bistro is also large ------- to
be served as a main dish.
(A) enough
(B) fully
(C) nearly
(D) well
126. The Klassin Group's booth at the Liberty Architecture Expo has garnered
much -------.
(A) interest
(B) interests
(C) interested
(D) interesting
127. Save 25 percent on any printer ------- you buy a laptop computer at Diego's
Electronics.
(A) whereas
(B) whenever
(C) such as
(D) seeing that
128. The recently adopted policy restructures the company's debt according to a -------
five-step plan.
(A) managing
(B) manageably
(C) manages
(D) manageable
129. The quality assurance department needs to hire additional staff ------- production
has increased by 50 percent.
(A) even though
(B) since
(C) because of
(D) therefore
130. Your order cannot ------- until we have received full payment.
(A) to process
(B) be processed
(C) being processed
(D) has processed
PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts
of each text. Four answer choices for each question are given below the text. Select
the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your
answer sheet.
131. (A) to experience 133. (A) if
(B) experiencing (B) within
(C) had experienced (C) as long as
(D) are experiencing (D) above all

132. (A) Our engineers are working on 134. (A) Unusually

this problem now. (B) Eventually
(B) The new mobile app is easy to (C) In the meantime
use, and it is available for free. (D) As an example
(C) We have several openings for
customer service representatives.
(D) We are announcing the
opening of a new Gold Star Bank
location.
135. (A) advertising 137. (A) agenda
(B) advertised (B) sale
(C) advertisement (C) requirement
(D) advertises (D) warranty

136. (A) For certain products this period 138. (A) originally
may be extended. (B) original
(B) Bethenie Industries stores are (C) origin
located in three countries. (D) originality
(C) An electronic receipt was generated
at that time.
(D) Product samples are available in
stores.
139. (A) schedules 142. (A) The store must close for three
(B) to be scheduled days.
(C) scheduling (B) Customers must park in the
(D) are scheduled recently added parking area.
(C) Ice-cream products will be
140. (A) However availableduring the remodeling.
(B) Therefore (D) A special celebration will take
(C) Besides place on August 12.
(D) Likewise

141. (A) few

(B) no
(C) less
(D) small
143. (A) daily 145. (A) region
(B) weekly (B) regions
(C) monthly (C) regional
(D) yearly (D) regionally

144. (A) The company seeks out the 146. (A) he

most profitable sectors in agriculture. (B) she
(B) The company interviews researchers (C) we
from across the world. (D) they
(C) The research and development team
then works to develop varietals that
address these difficulties.
(D) Their extensive research produces
some of the most flavorful plants on
the market.
PART 7
Directions: In this part, you will be asked to read several texts, such as
advertisements, articles, instant messages, or examples of business correspondence.
Each text is followed by several questions. Select the best answer and mark the
corresponding letter (A), (B), (C), or (D) on your answer sheet.
186. In the advertisement, the word 189. When was the service originally
“accommodate” in paragraph 1, line 3, is supposed to be performed?
closest in meaning to (A) On September 10
(A) book (B) On September 11
(B) suit (C) On September 12
(C) welcome (D) On September 13
(D) indulge
190. How much most likely be deducted
187. What is indicated about Daisy from Mr. Cannon’s bill?
Fresh? (A) $1 0.00
(A) It was established recently. (B) $13.00
(B) It has flexible fees for unusual (C) $18.00
services. (D) $27.00
(C) It is seeking to hire new staff.
(D) It is less expensive than its
competitors.

188. What is true about the service Mr.

Cannon requested?
(A) It is for a residential building.
(B) Its price had to be negotiated.
(C) It was requested for the first time.
(D) It will be provided on a daily basis.
191. According to the memo, what is the
reason for the change?
(A) A better organizational system was
needed.
(B) One person could not process all
orders
(C) The company changed its supplier.
(D) Too much money was being spent.
192. What is located in the HR office?
(A) A supply cabinet
(B) Order request forms
(C) Product brochures
(D) A spending report
193. What department does Ruby Stone
work in?
(A) Design
(B) Human Resources
(C) Production
(D) Research & Development
194. What is true about the request?
(A) The same quantity was ordered for
each product.
(B) The paper was ordered in three
different sizes.
(C) The staples will arrive after all of the
other items.
(D) The sticky notes are currently not
available.
195. What does Ms. Arnold ask Ms.
Stone to do?
(A) Call a supplier
(B) Indicate a preference
(C) Make a purchase payment
(D) Cancel a shipment
196. In the article, the word 199. On what day is Mr. Upton
“disassembles” in paragraph 2, line 1, is unavailable?
closest in meaning to
(A) clears out (A) January 1
(B) takes off (B) January 15
(C) breaks out (C) February 2
(D) splits up (D) February 24

197. What is Ms. Payne’s e-mail mainly
about?
(A) Visiting an acquaintance
(B) Exchanging concert tickets
(C) Viewing a performance
(D) Auditioning for a band
200. What can be inferred about Mr.
Upton?
(A) He was concerned about his budget.
(B) He purchased both concert tickets.
(C) He will sit close to the stage.
(D) He rescheduled his vacation.

198. What is indicated about Ms. Payne

and Mr.Upton?
(A) They are friends with the band’s
manager.
(B) They attended an Ironside concert
together in 2002.
(C) They got Tom Baxley’s autograph
after a performance.
(D) They both live in the city of
Wilmington.
186. According to the announcement,
what is NOT included in the 9th Annual
Eastern Regional Conference?
(A) Networking opportunities
(B) A lunch with students
(C) A tour of a facility
(D) Learning sessions
187. What is indicated about Hiller
Engineering?
(A) It signed up for a session through a
Web site.
(B) It plans to open an exhibit booth.
(C) It registered as a conference sponsor.
(D) It is sending all of its employees to
an event.
188. What can Ms. Rose expect to
receive from Ms. Vance?
(A) A list of names
(B) Copies of a contract
(C) A product brochure
(D) Further promotional documents
189. What is mentioned about the
conference fees?
(A) They cannot be refunded after
having been paid.
(B) They do not apply to participants of
the AME's high school program.
(C) They are lower for high school
students than college students.
(D) They may be discounted for people
who apply in groups.
190. How much will Ms. Vance's
colleague have to pay for his ticket?
(A)$230
(B)$310
(C) $380
(D) $460
191. According to the advertisement, 193. In the e-mail, the word
what is true about Vancouver? “momentous” in paragraph 1, line 3, is
(A) It hosted a large number of tourists closest in meaning to
over the past year. (A) within a brief period of time
(B) A new building will be opened in its (B) of extreme necessity
city center. (C) of considerable significance
(C) A waterfront area is being developed (D) within the realm of possibility
for visitor activities.
(D) It is a frequent location for 194. Where in the hotel will the
conferences and conventions. celebration probably be held?
(A) In the conference room
192. What is NOT a feature of the Grand (B) In the restaurant
Deville Hotel? (C) In the boardroom
(A) An establishment serving (D) In the ballroom
international cuisines
(B) A large selection of television 195. What can be inferred about Derek
channels Raymond?
(C) Outdoor sports and recreation (A) He selected the musical
facilities entertainment for a celebration.
(D) Bar items in private rooms (B) He was recently honored for a
research achievement.
(C) He can have a free breakfast on
September 28.
(D) He is the head of a technological
research center.
196. According to the notice, what is 199. Which bus will Mr. Lieb most
true about the maintenance on the likely take?
subway stations? (A) Bus 23
(A) It is being carried out due to (B) Bus 24
residents’ complaints. (C) Bus 25
(B) It is not expected to begin until (D) Bus 26
August 28.
(C) It will result in noise during working
200. What is suggested about Mr. Lieb?
hours. (A) He is applying for a job with Cross
(D) It will be suspended for a period of Media.
two weeks. (B) He will meet with Ms. Addis over
lunch.
197. What is indicated on the Web page? (C) He notified Ms. Addis about a
(A) Late evening bus service is usually service interruption.
not available. (D) He made changes to an earlier
(B) Locations of temporary bus stops are appointment.
accessible online.
(C) The concluding date of the
maintenance work is undecided.
(D) Passengers can use their subway
passes on the bus.

198. When will the temporary bus

service end?
(A) On August 15
(B) On August 16
(C) On August 28
(D) On August 29
186. What is NOT mentioned about beds
at Dreamspace Bed Emporium?
(A) They come in a variety of sizes.
(B) They can be tested by customers.
(C) They are displayed on the first floor.
(D) They come with a lifetime warranty.
187. According to the advertisement,
what is true about Dreamspace Bed
Emporium?
(A) It is located in a department store.
(B) It sells home appliances.
(C) It is hiring additional staff.
(D) It extended its operation hours.
188. Where did Mr. King most likely
search for the products he wanted?
(A) On the first floor
(B) On the second floor
(C) On the third floor
(D) Near the main entrance
189. Who do you believe is speaking at
the meeting?
(A) The Dreamspace Bed Emporium
manager
(B) Willy King
(C) A district manager from another city
(D) A check out clerk
190. What is most likely true based upon
the information from the meeting the
meeting?
(A) Dreamspace Bed Emporium will
change their hours back to what they
used to be.
(B) Dreamspace Bed Emporium will
extend their hours to serve more
customers like Willy King.
(C) Dreamspace Bed Emporium will
hire more employees so there are enough
people to cover the size of their store.
(D) Dreamspace Bed Emporium will
hold a raffle event and invite Willy
King.
191. Where does Mr. York work?
(A) At a accounting firm
(B) At a sports management agency
(C) At a skill development institution
(D) At an advertising agency
192. What is stated about the program on (C) 50 employees will take part
technologies?
(A) It is open to the public.
(B) It introduces recent Web
programming Skills.
(C) It teaches environmental protection. schedule and accompanying memo, what
(D) It keeps employees up-to-date.
193. It what program is Ms. Tran most
likely interested?
(A) Leadership
(B) Sales
(C) Customer Service
(D) Technologies
194. What is indicated by the proposed
training schedule and accompanying
memo?
(A) It is an easy course to complete
(B) There are 5 key topics that will be
covered
(D) Joshua York will be one of the
trainers
195. Based upon the proposed training
can be inferred about Zellen Gifts?
(A) They are trying to become better at
customer relations.
(B) They are trying to conduct business
as normal during their training period.
(C) They have a small customer service
staff.
(D) They want to finish their training
before the end of October.