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(thesis) blockchain and supply chain performance
(thesis) blockchain and supply chain performance
https://www.emerald.com/insight/0368-492X.htm
Abstract
Purpose – This paper aims to find the impact of blockchain supply chain on supply chain performance with a
mediating role of supplier trust, traceability and transparency.
Design/methodology/approach – Data was collected using the purposive sampling technique on a five-
point Likert scale from 150 respondents. For data analysis, IBM SPSS and Smart PLS 3.3.7 were used to test the
hypotheses by evaluating the structural equation modeling.
Findings – The blockchain supply chain found a significant effect on supply chain performance. Moreover,
there is a substantial effect of the blockchain supply chain on supply chain performance via mediators,
including supplier trust, supply chain traceability and supply chain transparency. Further, the mediation type
of all mediators was full mediation in the relationships between blockchain supply chain and supply chain
performance.
Research limitations/implications – The research findings are helpful for industrialists, supply chain
practitioners and policymakers. The practitioners can adopt blockchain technology to enhance inter-
organizational collaboration, develop trust, data visibility and traceability, and critical decisions, ultimately
bringing sustainable growth for the firm.
Originality/value – The outcomes of this research enrich the literature and share the impact of one of the
most trending technologies in the supply chain perspective. Future research can empirically test the
relationship between blockchain and supply chain sustainability.
Keywords Blockchain, Supplier trust, Supply chain traceability, Supply chain transparency, Supply chain
performance, Structural equation modeling, Mediation
Paper type Research paper
1. Introduction
Business transactions occur every second of every day, including orders, payments, account
tracking, etc. Often, each participant has their ledger and, thus, a version of the truth that may
differ from other participants. These multiple ledgers can be a recipe for error, fraud and
inefficiency. But because members on a blockchain share a standard view of the truth, it is Kybernetes
now possible to see all transaction details end-to-end, reducing those vulnerabilities © Emerald Publishing Limited
0368-492X
(Cottrill, 2018). DOI 10.1108/K-04-2022-0543
K New technologies are presenting promising opportunities for improvement across the
supply chain. Using blockchain in the supply chain has the potential to improve supply chain
transparency and traceability as well as reduce administrative costs. A blockchain supply
chain can help participants record price, date, location, quality, certification and other
relevant information to more effectively manage the supply chain. Blockchain is one of the
fastest-growing financial technology in business (DiNizo, 2018), which introduced a new
mode of transactions across different countries through the provisioning of an incessant
database of accounts (Masudin et al., 2021). The availability of this information within the
blockchain can also increase traceability of the material supply chain, lower losses from the
counterfeit and grey market, improve visibility and compliance over outsourced contract
manufacturing and potentially enhance an organization’s position as a leader in responsible
manufacturing (Saberi et al., 2019).
Although joining a consortium blockchain benefits all the relevant stakeholders, adopting
a new technique such as a blockchain is always a challenge to traditional industries because
of the learning curve and the cost of integrating the blockchain into the existing systems.
Negotiating the business details also takes time. In addition, the development of intelligent
contracts must consider quality attributes such as adaptability (Qinghua and Xu, 2017).
2. Literature review
2.1 BC-SCM and SC-transparency
According to Chang et al. (2020), the concept of blockchain through a Hash cash method to
add blocks to a chain has already been introduced. Through blockchain, a decentralized
system can be generated for a long security chain via distributed trust features (Chang et al.,
2020) to facilitate the transactions without including third parties while reducing trading
costs and time (Abubakar and Hassan, 2018). According to Zelbst et al. (2019) and Rashid and
Rasheed (2022), there is a positive and direct impact of Radio Frequency Identification (RFID)
technology on Blockchain Technology (BT) that, in turn, positively and directly impacts
Supply Chain Transparency. As the access to and availability of information increases
continually, stakeholders ask organizations for more information regarding the inputs,
processes and products used along with the sources of their supply. Hence, increasing
transparency in the supply chain reduces business risk and improves brand value,
credibility, sustainable sourcing, business resilience and security (Kashmanian, 2017).
Figure 1.
Research model
H4. SC-Traceability significantly mediates the relationship between BC-SCM and SCP.
H5. BC-SCM has a significant effect on Supplier Trust.
H6. Supplier Trust significantly mediates the relationship between BC-SCM and SCP.
H7. SC-Transparency has a significant effect on SCP.
H8. Supplier Trust has a significant effect on SCP.
H9. SC-Traceability has a significant effect on SCP.
H10. BC-SCM has a significant effect on SCP.
3. Research methodology
A deductive approach with an explanatory research design using a quantitative research
method was used to test the study hypotheses (Rashid et al., 2021; Hashmi et al., 2020a, b).
Data were collected from 150 supply chain managers working at various manufacturing
(registered and unregistered) firms in Pakistan through the purposive sampling technique
(Hashmi et al., 2021a, b; Campbell et al., 2020). The purposive sampling technique is a non-
probability subjective sampling where the researcher relies on his judgment to select
respondents from the target population (Rashid et al., 2021). According to Rashid et al. (2021),
a sample size of 100 is adequate when performing PLS-SEM. Moreover, if the population with
regard to the evaluation of the constructs is highly homogeneous, then a large sample size is
not needed (Cochran, 1977). According to Henseler et al. (2014), the PLS-SEM is useful when
the research model has formatively measured constructs, high model complexity and
prediction orientation. Further, the analysis was performed using IBM SPSS version 22 and
Smart PLS 3.3.7 to validate the measurement model and to assess the structural equation
modeling (SEM) (Khan et al., 2022a, b, c).
The construct items were adopted from relevant literature. Four items for the construct
BC-SCM were adopted from Zelbst et al. (2019), Bischoff and Seuring (2021) and Biswas et al.
(2017). However, for SC-Traceability, four items were adopted from Salam (2017) and Cousins
et al. (2019). Further, four items of SC-Transparency were adopted from Cho et al. (2017) and
Zelbst et al. (2019). Four items for the Supplier Trust were taken from Salam (2017) and
Abdallah et al. (2017). Lastly, four items of SCP were adopted from Abdallah et al. (2017)
and Zelbst et al. (2019). A five-point Likert scale was used to measure all the exogenous
variables (Hashmi et al., 2020a, b; Khan et al., 2022a, b, c; Rashid et al., 2020; Rashid, 2016).
4. Data analysis Blockchain and
A pilot test was conducted on five respondents before data collection to confirm that the supply chain
research participants did not encounter any issues regarding the questionnaire’s wording,
design and format (Hashmi and Mohd, 2020). Pilot testing ensures that the research goes
performance
smoothly and improves the study results (In, 2017). The results of pilot testing showed that
the items fulfilled the requirements for confirming items’ reliability, and all items were
retained for analysis.
4.2 Demographics
The demographic attributes of the 150 respondents were analyzed; a far more significant
proportion of firm size with less than 250 employees was (77, 30.9%) than employees size
250–500 (52, 20.9); all employees were from the manufacturing sector with different
proportionate, like, Chemical/Plastic (40, 16.1%), FMCG (38, 15.3%), Textile (32, 12.9%),
Pharmaceutical (30, 12%), Food and Beverages (29, 11.6%), Automobile (27, 10.8%),
Cement/Steel (25, 10%) and others (28, 11.2%); all the firms (Foreign-funded enterprise,
Private enterprise, Collective enterprise, Joint venture, State-own enterprise, and others)
ranged from 35 (114.1%) to 52 (20.9%). Likewise, all the employees were from managerial
positions, with a far more significant proportion of Assistant managers (70, 28.1%) than
Senior managers (59, 23.7%), Deputy managers (59, 23.7%) and Managers (61, 24.3%).
The age of the firm, in descending order of numbers, ranged from 81 (32.5%) with more
than 10 years, 74 (29.7%) with 4–5 years, 56 (22.5%) with less than four years, and 38
(15.3%) with 6–10 years; and finally, 127 (51%) ISO certified and 122 (49%) non-ISO
certified firms.
Further, Smart PLS 3.3.7 as a statistical tool was used to analyze the hypotheses. Smart
PLS is a Partial least squares (PLS) SEM software that enables users to use the PLS path
modeling method. It is a variance-based software that uses a two-step data analysis approach
(Marko and Cheah, 2019). The measurement model is the first step in evaluating the SEM,
including discriminant and convergent validity (Hashmi et al., 2021a, b). According to Hair
et al. (2017), running a normality test before proceeding with the Smart PLS is highly
suggested to ensure no high abnormality in the data. Even though SmartPLS is not a
parametric software, there are chances that the results will inflate if the data is highly
abnormal. The normality results were found that the data was not highly abnormal and
multivariate as Mardia’s multivariate kurtosis was with beta 5 652.2189 and p < 0.01, and
Mardia’s multivariate skewness was with beta 5 214.2228 and p < 0.01. Therefore, the data
fit and met the statistical assumptions (Hair et al., 2017).
K 4.3 Measurement model
Before SEM, the discriminant and convergent validity were considered for the conformity of
the measurement model. Convergent validity is said to be established when composite
reliability (CR) > 0.70, average variance extracted (AVE) > 0.50 and factor loadings >0.50
(Khan et al., 2022a, b, c; Hashmi et al., 2021a, b; Hair et al., 2013). Further, the Cronbach’s alpha
(α) values are >0.70 while indicating that the constructs are reliable and consistent (Hashmi
et al., 2021a, b). Table 1 shows that all the loadings, Cronbach’s alpha (α), AVE values, and CR
values are greater than the cutoff values; and fulfilling the test assumptions.
Blockchain Blockchain technology is used to improve the security of 0.744 0.795 0.83 0.551
Supply Chain information systems used to share information among the
supply chain partners
Blockchain technology is used to capture data and its 0.778
structure as defined throughout the supply chain
Blockchain technology is used to fulfill data requirements 0.736
regarding communication and reporting needs
Blockchain technology is used to create a distributed 0.709
architecture that eases information recording
Supply Chain The use of blockchain technology causes seamless integration 0.724 0.830 0.801 0.503
Performance of logistics activities with suppliers that enhance the overall
supply chain performance
Blockchain technology is used to reduce the costs associated 0.668
with resolving complex transactions with supply chain partners
Blockchain technology is used to increase operational efficiency 0.658
Blockchain technology enables to uniquely identify materials, 0.778
components, and assemblies
Supply Chain Frequent communication through electronic media, such as 0.829 0.749 0.865 0.617
Traceability the Internet, intranets, electronic mail or EDI systems for
tracing the inventory helps in achieving the desired
performance level
The sources of raw materials are known due to blockchain 0.796
The processes involved in producing products are traced 0.851
easily throughout the supply chain
The origins of the purchases are tracked through the entire 0.65
supply chain effectively
Supply Chain Blockchain technology is used to improve audibility and 0.612 0.822 0.849 0.588
Transparency visibility
Transparency increases the joint profits shared among 0.82
stakeholders and improves the overall supply chain performance
Information transparency in Supply Chain makes the overall 0.756
operations better by sharing the inventory information with
stakeholders
Information transparency in Supply Chain makes the overall 0.858
operations better by sharing the demand planning information
with stakeholders
Supplier Blockchain technology is used to enable a good relationship 0.771 0.747 0.84 0.571
Trust with our suppliers and/or buyers
Integrated information systems enabled via blockchain 0.87
technology help in maintaining a relationship with suppliers
Trust is required to make technology successful 0.700
The use of blockchain technology increases the level of trust 0.665
Table 1. between companies and their suppliers, which improves
Convergent validity overall performance
Further, the discriminant validity is achieved when heterotrait-monotrait (HTMT) Blockchain and
criteria are followed. The HTMT values should not exceed a threshold value of 0.9 (Henseler supply chain
et al., 2015). However, some authors suggest that HTMT values under 0.85 are preferable
(Franke and Sarstedt, 2019). Table 2 shows the HTMT values of BC-SCM, SCP, SC-
performance
Traceability, SC-Transparency and Supplier Trust are lower than the threshold of 0.85.
Therefore, the discriminant validity is established. Hence, further analysis of SEM can be
performed.
In SEM, all the hypotheses were tested based on beta values, p-values, t-values, the
direction of the hypothesis and the confidence interval (Hair et al., 2019). In comparison, the
confidence level represents the upper level (UL) and lower level (LL) values, where the values
should not straddle a zero in between both levels (Hashmi et al., 2021a, b). However, before
proceeding with this analysis, it should be ensured that there is no collinearity issue.
According to Diamantopoulos and Siguaw (2006), there is no collinearity issue if each
construct’s VIF values are less than 3. Table 3 indicates that the VIF values are less than the
threshold, and there is no collinearity issue in the research. Therefore, the analysis can
proceed with the path coefficients and hypotheses testing.
For hypothesis testing, bootstrapping with 5000 resamples is applied. The results shown
in Table 3 reveals that BC-SCM → SC-Transparency (beta 5 0.486, p < 0.00, t 5 5.970:
LL 5 0.322, UL 0.639), BC-SCM → SC-Traceability (beta 5 0.585, p < 0.00, t 5 9.296:
LL 5 0.438, UL 0.689), BC-SCM → Supplier Trust (beta 5 0.456, p < 0.00, t 5 6.545: LL 5
0.401, UL 0.666), SC-Transparency → SCP (beta 5 0.264, p < 0.025, t 5 2.245: LL 5 0.025, UL
0.489), SC-Traceability → SCP (beta 5 0.233, p < 0.034, t 5 2.122: LL 5 0.016, UL 0.453),
Supplier Trust → SCP (beta 5 0.238, p < 0.007, t 5 2.717: LL 5 0.066, UL 0.416), BC-
SCM → SCP (beta 5 0.198, p < 0.044, t 5 2.016: LL 5 0.001, UL 0.387). Hence, all seven
hypotheses (H1, H3, H5, H7, H8, H9, H10) for direct effect are supported.
In addition to the path coefficient analysis, Hair et al. (2017) suggested that the predictive
factor of SmartPLS is one of the significant reasons for which the software is used. Therefore,
the current research also assessed the predictive relevance (Q2) and coefficient of
determination (R2) using the effect size (f2) and blindfolding technique. Table 4 expresses
the R2 value of 0.553 for SCP, showing that a 55.3% change in SCP can be accounted for
BC-SCM
SCP 0.799
SC-Traceability 0.761 0.829 Table 2.
SC-Transparency 0.627 0.83 0.808 Discriminant validity:
Supplier Trust 0.551 0.684 0.475 0.666 HTMT criterion
H1 BC-SCM → SC-Transparency 0.486 0.008 5.970 0.000 0.322 0.639 Supported 1.000
H3 BC-SCM → SC-Traceability 0.585 0.016 9.296 0.000 0.438 0.689 Supported 1.000
H5 BC-SCM → Supplier Trust 0.456 0.014 6.545 0.000 0.401 0.666 Supported 1.000
H7 SC-Transparency → SCP 0.264 "0.003 2.245 0.025 0.025 0.489 Supported 1.960
H8 Supplier Trust → SCP 0.238 0.007 2.717 0.007 0.066 0.416 Supported 1.456 Table 3.
H9 SC-Traceability → SCP 0.233 "0.001 2.122 0.034 0.016 0.453 Supported 2.028 Path coefficient
H10 BC-SCM → SCP 0.198 0.003 2.016 0.044 0.001 0.387 Supported 1.690 analysis
K SC-Transparency, SC-Traceability and supplier trust. The R2 value of 0.324 for SC-
Traceability shows that a 32.4% change in SC-Traceability can be accounted for BC-SCM.
The R2 value of 0.237 for SC-Transparency shows that BC-SCM explains a 23.7% change in
SC-Transparency. The R2 value of 0.208 for supplier trust shows that a 20.8% change in
supplier trust can be accounted to BC-SCM. According to Hair et al. (2017), if the predictive
relevance (Q2) value is greater than 0, then the model is said to have excellent predictive
relevance for the research. By using the blindfolding technique, it is found that the value of Q2
is 0.248 for SCP, 0.199 for SC-Traceability, 0.127 for SC-Transparency and 0.1 for supplier
trust. Since Q2 values are more significant than zero; hence, it has an excellent predictive
relevance. According to the report of Cohen (1988) and later cited by Hashmi et al. (2021a, b), if
the effect size >0.35 is a high effect, 0.15 is moderate and 0.02 is a considerably low effect.
Table 4 expresses a small effect size for all study variables. However, suppliers’ trust is the
most critical variable that explains SCP.
Table 5 indicates path coefficient and mediation analysis; Hair et al. (2017) suggested the
bootstrapping of the indirect effect to run the mediation test. The outcomes of the test show
that BC-SCM → SC-Transparency → SCP with (beta 5 0.128, p < 0.037, t 5 2.088: LL 5 0.024,
UL 0.266), BC-SCM → SC-Traceability → SCP (beta 5 0.137, p < 0.004, t 5 2.053: LL 5 0.004,
UL 0.273) and BC-SCM → Supplier Trust → SCP (beta 5 0.109, p < 0.011, t 5 5.547:
LL 5 0.027, UL 0.198) are confirming that BC-SCM has a mediation effect for all three
relationships and hence supporting the mediation-related hypotheses (H2, H4 and H6).
5. Discussion
The measurement model’s lower than threshold values of AVE, factor loadings and CR
indicated that convergent validity was achieved. Correspondingly, lower than 0.85 values of
HTMT indicated that discriminant validity was also established in the model. In the SEM
analysis, the VIF values are less than the threshold, and there is no collinearity issue in the
research. The path coefficient analysis showed that BC-SCM has a significant impact on SCP;
as mentioned by Paliwal et al. (2020), the role of blockchain is significantly positive for the
sustainable performance of SCM. The findings are consistent with studies by Hackius and
Petersen (2017) and Perboli et al. (2018). Correspondingly, the results showed a significant
R2 Q2 f2 Decision
5.1 Conclusion
Organizations aim to digitalize their operations in the contemporary world of industry 4.0 for
increased productivity and efficiency. BT is one of the most effective technological solutions,
especially for complex supply chains. In this regard, it is significant to determine whether the
blockchain-based supply chain directly impacts the overall SCP or if there are some
mediators by which the SCP is impacted significantly. The outcomes of the current research
show that there is a direct effect of a blockchain-based supply chain on SCP. However, there is
a significant impact of the blockchain-based supply chain on SCP in the presence of study
mediators: supply chain transparency, traceability and supplier trust.
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Corresponding author
Rizwana Rasheed can be contacted at: rizwana.rasheed1989@gmail.com
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