FIZA AFSHIN

[ afshfiz@gmail.com Ó +91 9535320028 ½ Bangalore, India

¯ linkedin.com/in/fizaafshin/

EXPERIENCE PROFILE

Category Lead Strong analytical and problem-solving skills with

Unacademy 3+ years of experience in operations and value of-
fering in the EduTech and Internet Marketing in-
 March 2020 – Nov 2022 ½ Bangalore
dustries. A demonstrated ability to quickly adapt
• Responsibilities: to various roles and drive organizational growth.
• Managed the complete client life cycle for 300+ educators across 6 categories.This Seeking a role where my problem-solving skills,
involves onboarding and contracts, client satisfaction, performance reviews, cadence
ideas, and business acumen can be used to man-
to scale overall revenue, etc.
age projects and optimize operations.
• Performed analytical and quantitative tasks such as handling payments, deliverables,
and deriving mass data using Tableau to analyze various trends.
• Led the planning, creation, amalgamation of batches (organization’s primary value SKILLS
offering).
• Achievements: MS Office Tableau LeadSquared
• Successfully led the launch of 2 new categories, resulting in increased revenue for the
organization by achieving the monthly targets. ReTool LRM CRM Needs Assessment
• Implemented new initiatives resulting in improved student satisfaction and perfor- Project Management Client Management
mance. Scaled the category rating from 3.2 to 4.7 out of 5.
• Contributed to the overall CLAT, CAT and UPSC category revenue of 1.5Cr, 5Cr and Business Analysis and Data Interpretation
20Cr respectively, on month-to-month basis.
Communication and Interpersonal

Inside Sales Consultant EDUCATION

DemandNxt
 July 2019 – Dec 2019 ½ Bangalore Bachelor Of Commerce
St. Joseph’s College of Commerce
• Responsibilities included outbound lead generation, market research and demand gen-
eration for Fortune 1000 to Fortune 500 companies, ISV and other industries;  2016 – 2019 ½ Bangalore
• Manage end to end client relationship from generating leads, acquiring, maintaining
client relationship, negotiation, handling finances and tracking results; GPA: 6.76/10.0
• Handled existing accounts;
• Learnt the art of balancing frequency and reach; Pre-University
• In-depth analysis of business needs and goals.
Christ Junior College
 2014 – 2016 ½ Bangalore
Sales and Marketing Intern
Percentage: 60%
National Furniture
 Apr 2018 – July 2018 ½ Bangalore
Grade 10
• Gained insight on various sales and marketing techniques in B2C ventures;
Presidency School
• Assisted in establishing online presence;
• Learnt the importance and nuances of SEOs;  2016 ½ Bangalore
• Worked on social media campaigns leading to increased customer engagement; GPA: 8.4/10.0
• Made sales worth INR 2,50,000 over a 3 month tenure.
ACHIEVEMENTS
Event Coordinator Best Employee Award: Pillar of support
St Joseph’s Boys High School  Recognized by Unacademy for the support
 Jan 2018 ½ Bangalore provided to Educators and Learners.
• Aided in execution of St. Joseph’s Annual Day;
Best Employee Award: Batch Operations
• Led a team of 8 to manage operations for the event;  Recognized by Unacademy for single-
• Assisted over 800 students with their costumes, make-up and preparations;
handedly managing all the batch operations
• Coordinated with hospitality, logistics and core teams to ensure a successful event.
for multiple categories.

Hospitality Coordinator Recognised by Sacred Heart Education

♥ Society for work on social upliftment
Indian Premier League
 Apr 2017 – May 2017 ½ Bangalore
• Provided courteous and professional service to the guests; Certified in MS-Excel

• Handled responsibilities with respect to seating, catering, crowd management and help
desk management;
• Assisted in new employee training through the second month of the internship. Won the Marketing event at Gran Torino
3 A management fest at Jyothi Nivas College,
Bangalore.