Ronald J.

Rupolo 214-808-7823
Whippany, NJ 07981 Ron.rupolo@gmail.com

VP Sales & Operations / VP Business Development & Client Services / Managing Director Staffing

Results driven executive with a distinguished career marked by transformative leadership and unwavering commitment to driving
sales excellence and operational efficiency across diverse industries. Stellar record of propelling revenue, profitability, new business
development and market expansion. Proven ability to transform underperforming organizations, processes, and teams into successful
enterprises. Excels in developing strategic partnerships and exceeding revenue objectives. Client centric, with an ability to understand
and evaluate needs and synthesize solutions establishing credibility, trust, and strong, effective relationships.

Selected Highlights

 Generated $61M in staffing revenue through staff augmentation and project solutions.
 Restructured sales and recruiting teams generating $10M in revenue.
 Revamped underperforming branch increasing customer base by 40% and revenue by 20%.
 Increased fill ratios 65% and reduced time to fill by 38%.
 Increased revenue for 6 consecutive years, reaching 45% YOY growth.
 Innovated sales program, exceeding goals by 85%.
 Increased customer base by 40% and revenue by 45%.

Professional Experience

Momentum Alliance Group, Texas (Remote) 9/2023 -

Present
Contracted by senior staffing professionals to establish a strategic business plan for a boutique staffing/consulting organization.

Management Consultant
 Assist in formulating the company's overall business strategy, including defining target markets, service offerings,
competitive positioning, growth, and retention.
 Design the organizational structure to ensure accountability, efficient decision-making, and optimal resource allocation.
 Develop a marketing and branding strategy. Analyze data to provide insights into market opportunities and challenges.
Identify industry trends, potential clients & competitors. Define the company's value proposition, and target audiences.
 Identify and implement technology solutions to support the company's operations. e.g., ATS, CRM software, and analytics
tools.
 Advise on regulatory compliance requirements and develop strategies to mitigate legal, financial, and operational matters.
 Develop ongoing training programs and resources enhancing the skills and capabilities of the employees, particularly in areas
such as recruitment, sales, and customer service.
 Define KPI’s and metrics to track the company's performance against its goals. Establish systems for regular performance
monitoring and reporting.

Real Soft, Inc., Princeton, NJ 12/2022 - 7/2023

Engaged to reestablish, solidify, and acquire relationships with global MSPs, and new corporate entities.

Vice President Sales & Operations

 On track to exceed $20M in projected revenue for 2023.
 Restructured sales and recruiting organizations consisting of 42 staffing professionals.
 Designed and implemented sales strategies, processes, and business models to secure maximum market potential, scalability,
and client satisfaction.
Ronald J. Rupolo Page |
2
 Analyzed the effectiveness of our market segment strategy, competitive differentiation, pricing, and customer offerings.
 Designed, implemented, and executed business development related standard operating procedures including but not limited
to KPI’s and Metrics.
 Continuously monitor and improve Customer Relationship Management (CRM), onboarding and orientation processes and
Systems.

Basic, Inc., Dover, NJ 6/2019 - 12/2022

Recruiting and building high performance national sales team in specialty manufacturing reorganization, defining value proposition,
target market, sales and customer service/support strategies, and business development initiatives.
Vice President Business Development & Client Services
 Directing 4 business development managers and 2 account managers, exceeding revenue goals by 65%.
 Innovating sales and support programs to increase customer base 60%.
 Develop, implement, and oversee strategic Talent Acquisition strategies for proactive recruiting & pipelining of talent.
 Writing standard of excellence in productivity and customer service resulting in 98% client retention.
 Engaging as boots on the ground, managing and cultivating client relationships to accelerate business development.
 Consulting with managing partners to develop and implement a strategic operational plan to ensure a solid operational
infrastructure resulting in enhanced efficiency.

Randstad USA, Edison, NJ 11/2017 –

6/2019
Drove $2.8MM in sales while reorganizing team with $500K hiring budget to increase new business for Randstad Professionals in
New Jersey. Developed and directed sales and recruiting initiatives, placed Accounting\Finance, HR and Sales and Marketing
professionals.

Managing Director
 Managed 85% of fulfillment in $6MM Brother contract.
 Increased customer base 40% and revenues 20% with overhaul of sales and recruiting team.
 Directed 6 recruiters and business development executives, managed intensive onboarding and sales education, and training.
 Increased fill ratios 65% and reduced time to fill by 38%.
 Initiated cross-selling which increased sales in existing clients by 27% in local and national accounts.

MPT Industries, Dover, NJ (Contract) 5/2015 – 11/2017

Contracted to direct nationwide Business Development, Operations, Sales & Support for a Specialty manufacturer targeting
healthcare, automotive, and government verticals, exceeding 2015/16 sales goals by 85%.

Vice President of Business Development & Client Services

 Delivered $15MM in revenue with gross margins over 50%.
 Sourced, hired, trained, and directed 18 sales reps, account managers and customer support specialists.
 Developed and supported Channel Sales to improve our customer base 40%.
 Revamped procurement and managed vendors to reduce costs 20%.
 Wrote Standard Operating Procedures, sales metrics, short- and long-term sales and customer support programs.
 Drove dealer sales with product training, UX, and quota accountability.

Experis (A Manpower Group Company), New York, NY 12/2013 – 4/2015

Generated $61MM in revenue with 325 billable contractors in government and commercial accounts throughout
5 Boroughs, NY State, and northern Connecticut for Experis IT.

Regional Director Sales

 Produced $30MM revenue in MSP contracts with Met Life (enduring after client move to NC), AIG (nationwide), Morgan
Stanley, JP Morgan, AMEX.
 Boasted 99% client retention in staff augmentation, direct hire, and project solutions.
 Realized position on NYC $5-25MM and NY State JIT preferred vendor lists, enabling entry into new verticals.
 Leveraged technical prowess to achieve 45% bonus based on IT division revenue, net profit margin, and operating expenses.
Ronald J. Rupolo Page |
3
 Partnered with Recruiting Director to establish talent communities, implemented best practices, training methodologies, and
metrics for 12 recruiters and 7 business development managers.
 Mentored BDMs through rigorous onboarding, consultative strategy, cross-selling, and relationship management.
 Utilized technology background to evaluate feasibility and pricing of RFP / RFQ valued up to $8MM.

MPT Industries, Dover, NJ 9/2009 - 11/2013

Restructured and directed sales and support organizations, overall operations, including P&L responsibility and business
development.

Vice President Sales & Operations

 Led firm to 6 consecutive years of increased revenue, reaching 45% YOY growth.
 Restructured sales and support, and launched nationwide channel distribution, increasing customer base by 45%.
 Managed Talent Acquisition process, strategically developing recruitment strategies to attract top talent and drive growth.
 Positioned existing chemical products in marketplace, identified targets, and collaborated in new product development.
 Forecasted, and created pricing strategies, and designed compensation plans.
 Monitored costs, competition, supply, demand, and implemented new operational practices.

Millennium Consultants, Inc., Somerset, NJ (Contract) 5/2008 -

8/2009
Contracted to evaluate IT consulting firm’s domestic and global practices, managing $10MM budget.

Interim CEO
 Launched strategic partnerships to market new software generating an estimated $13MM in sales.
 Reorganized Asia staffing division and launched US team to generate $2.8MM Y1.
 Consulted with managing partners to implement solid operational infrastructure, enhancing efficiency 35% while increasing
market share by 15%, gross margin by 29%, and a 100% increase in customer base.
 Strategically built force of 150 technology consultants, developers, testers, network security pros, & systems integration
experts.

Education: Bachelor of Science (BS), CUNY Brooklyn College

Sales Training: Sandler