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 ABOUT THE SERIES EDITOR

Michael Meyers is the industry’s leading authority on CompTIA

Network+ certification. He is the president and founder of Total
Seminars, LLC, a member of CompTIA, and a major provider of IT
fundamentals, PC and network repair, and computer security training
and training materials for thousands of organizations throughout the
world.
Mike has written numerous popular textbooks, including the best-
selling Mike Meyers’ CompTIA A+™ Guide to Managing and
Troubleshooting PCs, Mike Meyers’ CompTIA Network+™ Guide to
Managing and Troubleshooting Networks, and Mike Meyers’
CompTIA Security+™ Certification Guide.
Mike has attained numerous industry certifications, including
CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA
Cybersecurity Analyst (CySA+), and Microsoft Certified Professional.

About the Author

Scott Jernigan wields a mighty red pen as Editor in Chief for Total
Seminars. With a Master of Arts degree in Medieval History, Scott
feels as much at home in the musty archives of London as he does
in the crisp IPS glow of Total Seminars’ Houston HQ. After fleeing a
purely academic life, he dove headfirst into IT, working as an
instructor, editor, and writer.
Scott has written, edited, and contributed to dozens of books on
computer literacy, hardware, operating systems, networking,
security, and certification, including Computer Literacy—Your Ticket
to IC3 Certification, and co-authoring with Mike Meyers the Comp-
TIA IT Fundamentals+™ All-in-One Exam Guide and Mike Meyers’
CompTIA Security+™ Certification Guide.
Scott has taught computer classes all over the United States,
including stints at the United Nations in New York and the FBI
Academy in Quantico. Practicing what he preaches, Scott is a
CompTIA ITF+, CompTIA A+, CompTIA Network+, and CompTIA
Security+ certified technician, a Microsoft Certified Professional, a
Microsoft Office User Specialist, and Certiport Internet and
Computing Core Certified.

About the Technical Editor

Jonathan S. Weissman is a senior lecturer (Department of
Computing Security) at Rochester Institute of Technology, where he
was awarded the RIT Outstanding Teaching Award in 2014, the RIT
GCCIS Outstanding Educator Award in 2018, and the RIT
Distinguished Teacher Recognition Program Honors in 2019.
Jonathan teaches three courses that he developed for the edX RITx
Cybersecurity MicroMasters program to more than 300,000 students
worldwide.
Jonathan is also a tenured associate professor and the Networking
and Cybersecurity program coordinator (Department of Computing
Sciences) at Finger Lakes Community College, where he was
awarded the State University of New York Chancellor’s Award for
Excellence in Teaching in 2021. Jonathan has a master’s degree in
Computer Science from Brooklyn College and holds 44 industry
certifications, including CCNP Enterprise, Cisco Certified Specialist –
Enterprise Core, Cisco Certified Specialist – Enterprise Advanced
Infrastructure Implementation, CCNA Security, CCNA, CompTIA
Security+, CompTIA Network+, CompTIA A+, CompTIA Linux+,
CompTIA Server+, EC-Council Certified Ethical Hacker™, EC-Council
Computer Hacking Forensic Investigator™, and IPv6 Forum Certified
Network Engineer (Gold), among many others.
Jonathan is the coauthor of Mike Meyers’ CompTIA Network+™
Guide to Managing and Troubleshooting Networks Lab Manual (fifth
and sixth editions) and Mike Meyers’ CompTIA Network+™
Certification Passport (sixth and seventh editions). He also serves as
technical editor for many industry textbooks.
Follow Jonathan on LinkedIn at www.linkedin.com/in/jonathan-s-
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 CONTENTS AT A GLANCE

Chapter 1 Network Models

Chapter 2 Cabling and Topology
Chapter 3 Ethernet Basics
Chapter 4 Ethernet Standards
Chapter 5 Installing a Physical Network
Chapter 6 TCP/IP Basics
Chapter 7 Routing
Chapter 8 TCP/IP Applications
Chapter 9 Network Naming
Chapter 10 Securing TCP/IP
Chapter 11 Switch Features
Chapter 12 IPv6
Chapter 13 WAN Connectivity
Chapter 14 Wireless Networking
Chapter 15 Virtualization and Cloud Computing
Chapter 16 Data Centers
Chapter 17 Integrating Network Devices
Chapter 18 Network Operations
Chapter 19 Protecting Your Network
Chapter 20 Network Monitoring
Chapter 21 Network Troubleshooting
Appendix A Exam Objective Map
Appendix B Create Your Study Plan
Appendix C About the Online Content

Glossary

Index
 CONTENTS

Acknowledgments
Introduction
Chapter 1 Network Models
Historical/Conceptual
Working with Models
Biography of a Model
Network Models
The OSI Seven-Layer Model on a Simple Network
Welcome to MHTechEd!
Test Specific
Let’s Get Physical—Network Hardware and
Layers 1–2
Beyond the Single Wire—Network Software and
Layers 3–7
The OSI Seven-Layer Model and Remote Work
Chapter Review
Questions
Answers
Chapter 2 Cabling and Topology
Test Specific
Network Topologies
Bus and Ring
Star
Hybrid
 Mesh
Parameters of a Topology
Cabling and Connectors
Copper Cabling and Connectors
Fiber-Optic Cabling and Connectors
Fire Ratings
Networking Industry Standards—IEEE
Chapter Review
Questions
Answers
Chapter 3 Ethernet Basics
Historical/Conceptual
Ethernet
802.3 Standards
Test Specific
Ethernet Frames
Early Ethernet Standards
Bus Ethernet
10BASE-T
10BASE-FL
CSMA/CD
Enhancing and Extending Ethernet Networks
The Trouble with Hubs
Switches to the Rescue
Connecting Ethernet Segments
Troubleshooting Switches
Chapter Review
Questions
Answers
Chapter 4 Ethernet Standards
Test Specific
 100-Megabit Ethernet
100BASE-T
100BASE-FX
100BASE-SX
Full-Duplex Ethernet
Gigabit Ethernet
1000BASE-SX
1000BASE-LX
SFF Fiber Connectors
Mechanical Connection Variations
Implementing Multiple Types of Gigabit
Ethernet
Ethernet Evolutions
10 Gigabit Ethernet
Chapter Review
Questions
Answers
Chapter 5 Installing a Physical Network
Historical/Conceptual
Understanding Structured Cabling
Cable Basics—A Star Is Born
Test Specific
Structured Cable—Network Components
Structured Cable—Beyond the Star
Installing Structured Cabling
Getting a Floor Plan
Mapping the Runs
Determining the Location of the
Telecommunications Room
Pulling Cable
Making Connections
Testing the Cable Runs
 NICs
Buying NICs
Link Lights
Diagnostics and Repair of Physical Cabling
Diagnosing Physical Problems
Check Your Lights
Check the NIC
Cable Testing
Problems in the Telecommunications Room
Toners
Chapter Review
Questions
Answers
Chapter 6 TCP/IP Basics
Historical/Conceptual
Test Specific
The TCP/IP Protocol Suite
Network Layer Protocols
Transport Layer Protocols
Application Layer Protocols
IP and Ethernet
IP Addresses
IP Addresses in Action
Class IDs
CIDR and Subnetting
Subnetting
CIDR: Key Takeaways
IP Address Assignment
Static IP Addressing
Dynamic IP Addressing
Special IP Addresses
Chapter Review
 Questions
Answers
Chapter 7 Routing
Historical/Conceptual
How Routers Work
Test Specific
Routing Tables
Freedom from Layer 2
Network Address Translation
Dynamic Routing
Routing Metrics
Distance Vector and Path Vector
Link State
EIGRP
Dynamic Routing Makes the Internet
Route Redistribution and Administrative
Distance
Working with Routers
Connecting to Routers
Basic Router Configuration
Router Problems
Chapter Review
Questions
Answers
Chapter 8 TCP/IP Applications
Historical/Conceptual
Transport Layer and Network Layer Protocols
How People Communicate
Test Specific
TCP
UDP
 ICMP
IGMP
The Power of Port Numbers
Registered Ports
Connection Status
Rules for Determining Good vs. Bad
Communications
Common TCP/IP Applications
Telnet and SSH
E-mail
SQL
FTP
HTTP and HTTPS
TCP/IP Applications Chart
Beyond Network+
Other Layer 7 Applications
Chapter Review
Questions
Answers
Chapter 9 Network Naming
Historical/Conceptual
Before DNS
NetBIOS
hosts
Test Specific
DNS
How DNS Works
Administering DNS Servers
Troubleshooting DNS on Clients
Diagnosing TCP/IP Network Issues
Chapter Review
Questions
 Answers
Chapter 10 Securing TCP/IP
Historical/Conceptual
Making TCP/IP Secure
Encryption
Integrity
Nonrepudiation
Test Specific
Authentication
Authorization
TCP/IP Security Standards
User Authentication Standards
Encryption Standards
Combining Authentication and Encryption
Secure TCP/IP Applications
HTTPS
Securing E-Mail Protocols
SCP
SFTP
SNMP
LDAP
NTP
Chapter Review
Questions
Answers
Chapter 11 Switch Features
Test Specific
Switch Management
Access Management
Port Configuration
Port Security
 Virtual LANs
Trunking
Configuring a VLAN-Capable Switch
Assigning VLANs and Tagging
VLAN Trunking Protocol
Inter-VLAN Routing
DHCP and VLANs
Voice VLANs
Private VLANs
Troubleshooting VLANs
Multilayer Switches
Load Balancing
QoS and Traffic Shaping
Port Bonding
Network Protection
Chapter Review
Questions
Answers
Chapter 12 IPv6
Test Specific
IPv6 Concepts
IPv6 Addresses
Neighbor Discovery
IPv6 Implementations
Stateless Address Autoconfiguration (SLAAC)
Aggregation
IPv6 and DNS
Moving to IPv6
IPv4 and IPv6
Transition Mechanisms
Chapter Review
Questions
 Answers
Chapter 13 WAN Connectivity
Historical/Conceptual
WAN Technologies
SONET
Test Specific
Fiber Improvements
Private WANs
Last-Mile Technologies
DSL
Broadband Cable
Satellite
Fiber
Cellular WAN
Which Connection?
Remote Access
Remote Terminal
Virtual Private Networks
WAN Troubleshooting Scenarios
Loss of Internet Connectivity
Interface Errors
DNS Issues
Interference
Chapter Review
Questions
Answers
Chapter 14 Wireless Networking
Historical/Conceptual
Test Specific
Wi-Fi Standards
802.11
 802.11b
802.11a
802.11g
802.11n
802.11ac
802.11ax
WPS
Wi-Fi Security
Enterprise Wireless
Implementing Wi-Fi
Performing a Site Survey
Installing the Client
Setting Up an Ad Hoc Network
Setting Up an Infrastructure Network
Extending the Network
Verifying the Installation
Troubleshooting Wi-Fi
No Connection
Slow Connection
Weird Connection
Chapter Review
Questions
Answers
Chapter 15 Virtualization and Cloud Computing
Test Specific
Virtualization and Cloud Computing Concepts
Virtualization
Cloud Computing
Infrastructure as Code
Virtual Networking
Putting Network Virtualization and Cloud Computing
to Work
 Setting Up Rocket.Chat in a Local Hypervisor
Managing Cloud Resources
Setting Up Rocket.Chat on IaaS
Desktop as a Service
Interconnecting Local and Cloud Resources
Chapter Review
Questions
Answers
Chapter 16 Data Centers
Test Specific
Classic Data Center Architecture and Design
Tiers
Traffic Flows
Data Storage
Where Is the Classic Data Center?
The Modern Data Center
Virtualization
Software-Defined Networking
Spine and Leaf
High Availability in the Data Center
Load Balancing
Redundancy
Facilities and Infrastructure Support
Documenting the Data Center
Network Diagrams
Baseline Configurations
Assessments
Chapter Review
Questions
Answers
Chapter 17 Integrating Network Devices
Test Specific
Internet of Things
IoT Home Automation
IoT Home Security
IoT Communications Technologies
Hardening IoT Devices
Unified Communication
It Started with VoIP
Unified Communication Features
VTC and Medianets
UCaaS
ICS
DCS
PLC
SCADA
Chapter Review
Questions
Answers
Chapter 18 Network Operations
Test Specific
Risk Management
Hardening and Security Policies
Change Management
Patching and Updates
Training
Common Agreements
Security Preparedness
Contingency Planning
Incident Response
Disaster Recovery
Business Continuity
Forensics
 Chapter Review
Questions
Answers
Chapter 19 Protecting Your Network
Test Specific
Security Concepts
CIA
Zero Trust
Defense in Depth
Separation of Duties
Network Threats
Threat Terminology
Spoofing
Packet/Protocol Abuse
Zero-Day Attacks
Rogue Devices
ARP Cache Poisoning
Denial of Service
On-Path Attack
Session Hijacking
Password Attacks
Physical/Local Access
Malware
Social Engineering
Common Vulnerabilities
Unnecessary Running Services
Unpatched/Legacy Systems
Unencrypted Channels
Cleartext Credentials
RF Emanation
Hardening Your Network
Physical Security
 Network Security
Device Hardening
Host Security
Firewalls
Types of Firewalls
Implementing and Configuring Firewalls
Troubleshooting Firewalls
Chapter Review
Questions
Answers
Chapter 20 Network Monitoring
Test Specific
SNMP
Monitoring Tools
Packet Sniffers
Protocol Analyzers
Sensors
Interface Monitors
Performance Monitors
Putting It All Together
Scenario: Monitoring and Managing
SIEM
Chapter Review
Questions
Answers
Chapter 21 Network Troubleshooting
Test Specific
Troubleshooting Tools
Hardware Tools
Software Tools
The Troubleshooting Process
 Identify the Problem
Establish a Theory of Probable Cause
Test the Theory to Determine the Cause
Establish a Plan of Action and Identify Potential
Effects
Implement the Solution or Escalate as
Necessary
Verify Full System Functionality and Implement
Preventive Measures
Document Findings, Actions, Outcomes, and
Lessons Learned
Resolving Common Network Service Issues
“We Can’t Access Our Web Server in Istanbul!”
Network Troubleshooting Considerations
Hands-On Problems
Nearby Problems
Far-flung Problems
Network Performance Issues
Troubleshooting Is Fun!
Chapter Review
Questions
Answers
Appendix A Exam Objective Map
Exam N10-008
Appendix B Create Your Study Plan
Review Your Overall Score
Review Your Score by CompTIA Network+ Exam
Domain
Appendix C About the Online Content
System Requirements
Your Total Seminars Training Hub Account
Privacy Notice
 Single User License Terms and Conditions
TotalTester Online
Pre-Assessment
Create Your Study Plan
Playing the CompTIA Network+ Introduction Video
Mike’s CompTIA Network+ Video Training Sample
TotalSims Sample for CompTIA Network+
Mike’s Cool Tools
Technical Support

Glossary

Index
 ACKNOWLEDGMENTS

I’d like to acknowledge the many people who contributed their

talents to make this book possible:
To Tim Green, my acquisitions editor at McGraw Hill: Your
encouragement and support during our pandemic edition kept the
sanity in place. Love working with you!
To my Series Editor, Mike Meyers: I couldn’t have done it
without you, amigo. Truthfully, has there ever been a better combo
than a wizard and a paladin?
To Jonathan S. Weissman, technical editor: Great fun working
with you on another book. Thanks for keeping me on my toes and
technically on point!
To Bill McManus, copy editor: I would say that “people say”
you’re the best in the business, but that people is me. Love working
with you!
To Travis Everett, writer and editor: Hand in glove on this one,
Travis. Love your words and the meticulous attention to nuances
that I missed. Great working with you and look forward to more.
Qatar next winter?
To Michael Smyer, technologist and photographer: Enjoyed
the process on this book, my friend. Yes, even the arguments,
because they made the final product much better than anything I
could have done on my own.
To Dave Rush, senior instructor and top researcher: Thank
you for everything you contributed to this book, from research to
sounding board to more research . . . . No idea how you can know
so much about so much, but I’m very happy you’re on my team!
To Andrew Hutz, security specialist and wordsmith: Awesome
having you on board for this project! Great writing and editing! I
look forward to many more with you.
To Dudley Lehmer, CEO of Total Seminars: Thanks for keeping
the ship afloat while I got to play on this book! You are awesome.
To Emily Walters, acquisitions coordinator at McGraw Hill:
What a joy to share this project with you! Thanks for keeping us
moving and filling in pieces. Good luck with that epic cat and…surf’s
up!
To Rachel Fogelberg, project editor: So fun to work with you! (I
hope I didn’t add any gray hair with my chronic lateness.) Let’s do
another one soon.
To Janet Walden, editorial supervisor: Thanks for jumping in
and donning several hats during vacations and the like. Always enjoy
working with you!
To Paul Tyler, proofreader: You picked up some great stuff,
amigo. This was a new process for us where we got to see your
edits and suggestions before we did our own proof. Wow! Thank
you.
To the KGL compositors and illustrators: The layout was
excellent, thanks! And thanks for pushing through at crunch time,
too.
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