PROFIT AND LOSS

Item Unit 1Q11 2Q11 3Q11

REVENUES
Net Passenger Revenue US$ 000 2,604,195 2,584,848 2,887,061
Net Cargo Revenue US$ 000 451,418 537,987 523,091
Other US$ 000 94,608 76,037 66,686
TOTAL OPERATING REVENUES US$ 000 3,150,221 3,198,872 3,476,838

EXPENSES
Wages and Benefits US$ 000 -613,968 -646,361 -644,835
Aircraft fuel US$ 000 -1,024,007 -1,110,841 -959,380
Commissions to agents US$ 000 -115,938 -100,237 -118,756
Depreciation and Amortization US$ 000 -270,359 -281,244 -285,429
Other Rental and Landing Fees US$ 000 -317,183 -347,362 -348,498
Passenger Services US$ 000 -92,317 -85,597 -85,159
Aircraft Rentals US$ 000 -94,420 -101,140 -101,952
Aircraft maintenance US$ 000 -90,789 -84,054 -87,547
Other Operating Expenses US$ 000 -335,954 -398,384 -380,257
TOTAL OPERATING EXPENSES US$ 000 -2,954,934 -3,155,220 -3,011,813

Adjustments for special items (Further details explained in earning releases) 0 0 0

OPERATING INCOME (LOSS) US$ 000 195,286 43,652 465,025

Adj. OPERATING INCOME (LOSS) 195,286 43,652 465,025
Adj. Operating Margin % 6.2% 1.4% 13.4%

EBITDA US$ 000 465,645 324,896 750,454

EBITDA Margin % 14.8% 10.2% 21.6%

EBITDAR US$ 000 560,065 426,036 852,406

Adj. EBITDAR 560,065 426,036 852,406
Adj. EBITDAR Margin % 17.8% 13.3% 24.5%

OTHER INCOME ( EXPENSE )

Interest Income US$ 000 29,427 57,379 39,014
Interest Expense US$ 000 -94,777 -117,217 -124,027
Others Income/(Expense) US$ 000 93,008 135,624 -744,068
TOTAL US$ 000 27,658 75,786 -829,081

PROFIT BEFORE TAX AND MINORITY INTEREST US$ 000 222,944 119,438 -364,056

Income Tax Expense US$ 000 -66,346 -60,697 108,911

PROFIT BEFORE MINORITY INTEREST US$ 000 156,598 58,741 -255,146

Attributable to:
Shareholders US$ 000 144,919 47,328 -277,342
Minority Interest US$ 000 11,679 11,413 22,196
 PROFIT FOR THE YEAR US$ 000 144,919 47,328 -277,342
Net Margin % 4.6% 1.5% -8.0%

Note: As announced August 21, 2013, LATAM has identified certain errors in the TAM historical financial statements which occurr
The 2012 quarterly consolidated pro forma income statements above have been retroactively revised to correct these errors and
No adjustment has been made to the 2011 consolidated quarterly pro forma income statements, pending a final determination o

OPERATING STATISTICS
Item Unit 1Q11 2Q11 3Q11
Passenger 1Q11 2Q11 3Q11
ASKs millions 31,201 30,700 32,265
RPKs millions 23,916 23,114 24,607
Load Factor (based on ASKs) % 76.7% 75.3% 76.3%
Passenger Transported thousands 14,819 14,709 15,308
Fuel Gallons Consumed millions 308 307 321
Yield based on RPKs US$ cents 10.9 11.2 11.7
Revenues per ASK US$ cents 8.3 8.4 8.9

International
ASKs millions
RPKs millions
Load Factor (based on ASKs) %
Revenues per ASK US$ cents

Domestic Brazil
ASKs millions
RPKs millions
Load Factor (based on ASKs) %
Revenues per ASK US$ cents

SSC
ASKs millions
RPKs millions
Load Factor (based on ASKs) %
Revenues per ASK US$ cents

Cargo
ATKs millions 1,855 1,917 1,922
RTKs millions 1,071 1,137 1,131
Load Factor (based on ATKs) % 57.8% 59.3% 58.9%
Tons Transported thousands 270 290 288
Yield based on RTKs US$ cents 42.1 47.3 46.3
Revenues per ATK US$ cents 24.3 28.1 27.2
 Cost per ASK US$ cents
Cost per ASK ex-fuel US$ cents
Passenger CASK ex-fuel

BALANCE SHEET
Item Unit 1Q11 2Q11 3Q11
Assets: US$ 000
Cash, and cash equivalents US$ 000
Other financial assets US$ 000
Other non-financial assets US$ 000
Trade and other accounts receivable US$ 000
Accounts receivable from related entities US$ 000
Inventories US$ 000
Tax assets US$ 000

Non- current assets and disposal groups held for sale US$ 000
Total current assets US$ 000
Property and equipment US$ 000
Goodwill US$ 000
Intangible assets other than goodwill US$ 000
Other non- current assets US$ 000
Total non- current assets US$ 000

Liabilities and shareholders' equity: US$ 000

Other financial liabilities US$ 000
Trade and other accounts payables US$ 000
Tax liabilities US$ 000
Other non-financial liabilities US$ 000
Total current liabilities US$ 000
Other financial liabilities US$ 000
Accounts payable US$ 000
Accounts payable to related entities
Other provisions US$ 000
Deferred tax liabilities US$ 000
Employee benefits US$ 000
Other non-financial liabilities US$ 000
Total non-current liabilities US$ 000
Total liabilities US$ 000

Share capital US$ 000

Retained earnings US$ 000
Treasury Shares US$ 000
Other equity
Other reserves US$ 000
Equity attributable to the parent company’s equity
holders US$ 000
Minority interest US$ 000
Total net equity US$ 000
CASH FLOW
Item Unit 1Q11 2Q11 3Q11
Cash flow from operating activities
Cash collections from operating activities
Proceeds from sales of goods and services US$ 000
Other cash receipts from operating activities US$ 000

Payments for operating activities

Payments to suppliers for goods and services US$ 000
Payments to and on behalf of employees US$ 000
Other payments for operating activities US$ 000
Income Taxes refunded (paid) US$ 000
Other cash inflows (outflows) US$ 000

Net cash flows from operating activities US$ 000

Cash flow used in investing activities

Cash flows arising from losing control of subsidiaries or
other businesses
Cash flows used to gain control of subsidiaries or other
businesses
Cash flows used in the purchase of non-controlling
interest
Cash flows utilized to obtain control of subsidiaries or
other entities US$ 000
Cash flow used for acquisition of non controlling
shares US$ 000
Other cash receipts from sales of equity or debt
instruments of other entities US$ 000
Other payments to acquire equity or debt instruments
of other entities US$ 000
Amounts raised from sale of property, plant and
equipment US$ 000
Purchases of property, plant and equipment US$ 000
Amounts raised from sale of intangible assets US$ 000
Purchases of intangible assets US$ 000
Cash advances and loans granted to third parties
Payment from other long-term assets US$ 000
Interest Received US$ 000
Dividends received US$ 000
Other cash inflows (outflows) US$ 000

Net cash flows used in investing activities

Cash flow from (used in) financing activities

Amounts raised from issuance of shares US$ 000
Payments to acquire or redeem shares of the entity US$ 000
Payments for changes in ownership interests in
subsidiaries that do not result in loss of control
Amounts from issuance of other equity instruments
 Amounts raised from long-term loans US$ 000
Amounts raised from short-term loans US$ 000
Loans from related entities
Loans repayment US$ 000
Payments of finance lease liabilities US$ 000
Payments of loans to related entities
Dividends paid US$ 000
Interest paid US$ 000
Other cash inflows (outflows) US$ 000

Net cash flows from (used in) financing activities US$ 000

Net increase (decrease) in cash and cash equivalents

before effect of exchange rate changes US$ 000
Effects of variations in the exchange rate on cash and
equivalents US$ 000

Net increase (decrease) in cash and cash equivalents US$ 000

CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD US$ 000

CASH AND CASH EQUIVALENTS AT END OF PERIOD US$ 000

 4Q11 2,011 1Q12 2Q12 3Q12 4Q12 2012 1Q13

2,884,564 10,960,668 2,792,278 2,554,638 2,811,233 2,858,827 11,016,976 2,871,378

555,121 2,067,617 475,606 478,244 448,014 537,886 1,939,751 460,395
45,684 283,015 55,688 56,149 79,736 73,792 265,365 77,196
3,485,369 13,311,300 3,323,572 3,089,031 3,338,983 3,470,505 13,222,092 3,408,969

-603,250 -2,508,414 -667,711 -638,874 -648,097 -641,637 -2,596,320 -617,370

-1,150,589 -4,244,817 -1,209,300 -1,158,205 -1,162,100 -1,250,684 -4,780,289 -1,245,155
-127,924 -462,855 -115,276 -110,276 -108,201 -83,372 -417,124 -90,189
-279,013 -1,116,045 -277,776 -261,716 -271,096 -276,436 -1,087,024 -290,893
-344,186 -1,357,229 -338,568 -343,395 -337,709 -357,380 -1,377,053 -359,064
-73,137 -336,210 -82,160 -66,394 -83,670 -82,698 -314,921 -84,519
-102,760 -400,272 -102,281 -103,294 -101,506 -114,955 -422,036 -106,500
-85,859 -348,248 -104,191 -128,947 -94,435 -96,777 -424,350 -108,383
-411,668 -1,526,263 -411,603 -394,922 -426,785 -478,290 -1,711,600 -392,693
-3,178,386 -12,300,353 -3,308,866 -3,206,023 -3,233,599 -3,382,229 -13,130,717 -3,294,766

0 0 0 0 0 0 0 0

306,983 1,010,947 14,706 -116,992 105,384 88,276 91,375 114,203

306,983 1,010,947 14,706 -116,992 105,384 88,276 91,375 114,203
8.8% 7.6% 0.4% -3.8% 3.2% 2.5% 0.7% 3.4%

585,996 2,126,992 292,482 144,724 376,480 364,712 1,178,399 405,096

16.8% 16.0% 8.8% 4.7% 11.3% 10.5% 8.9% 11.9%

688,756 2,527,264 394,763 248,018 477,986 479,667 1,600,435 511,596

688,756 2,527,264 394,763 248,018 477,986 479,667 1,600,435 511,596
19.8% 19.0% 11.9% 8.0% 14.3% 13.8% 12.1% 15.0%

34,739 160,559 39,315 38,106 23,889 15,862 117,172 29,826

-116,587 -452,608 -107,811 -122,271 -105,249 -108,870 -444,201 -110,174
-42,721 -558,157 151,528 -435,557 9,346 -54,207 -328,890 37,502
-124,569 -850,206 83,032 -519,722 -72,014 -147,215 -655,919 -42,846

182,414 160,741 97,738 -636,714 33,370 -58,939 -564,544 71,357

-53,016 -71,149 -46,211 190,385 -75,050 553 69,676 -32,873

129,398 89,592 51,527 -446,329 -41,680 -58,386 -494,868 38,484

114,885 29,791 44,626 -448,793 -49,185 -69,780 -523,131 42,747

14,513 59,801 6,901 2,464 7,505 11,394 28,263 -4,263
 114,885 29,791 44,627 -448,793 -49,185 -67,980 -523,131 42,747
3.3% 0.2% 1.3% -14.5% -1.5% -2.0% -3.9% 1.3%

financial statements which occurred in 2012 and prior periods. The 2012 quarterly consolidated pro forma income statements above have been retroa
vised to correct these errors and to reflect other nominal adjustments, including the final purchase price allocation relating to the combination with TA
s, pending a final determination of the magnitude of the errors in 2011.

4Q11 2,011 1Q12 2Q12 3Q12 4Q12 2012 1Q13

4Q11 2,011 1Q12 2Q12 3Q12 4Q12 2,012 1Q13
32,399 126,565 33,285 31,620 32,914 34,366 132,186 34,403
24,444 96,081 25,727 24,401 26,708 27,049 103,886 27,291
75.4% 75.9% 77.3% 77.2% 81.1% 78.7% 78.6% 79.3%
15,448 60,283 15,569 15,155 16,940 17,193 64,677 16,612
325 1,261 325 312 323 336 1,295 332
11.8 11.4 10.9 10.5 10.5 10.6 10.6 10.5
8.9 8.7 8.4 8.1 8.5 8.3 8.3 8.3

16,183 15,586 16,298 17,560 65,628 18,039

13,513 13,049 13,662 13,734 53,957 14,361
83.5% 83.7% 83.8% 78.2% 82.2% 79.6%
8.2 7.6 8.2 7.5 7.9 7.8

12,468 11,938 12,004 11,800 48,211 11,235

8,502 8,215 9,366 9,400 35,483 8,790
68.2% 68.8% 78.0% 79.7% 73.6% 78.2%
9.0 8.3 8.7 9.2 8.8 9.0

4,634 4,096 4,612 5,006 18,348 5,129

3,713 3,137 3,680 3,916 14,446 4,140
80.1% 76.6% 79.8% 78.2% 78.7% 80.7%
9.6 10.3 10.4 10.3 10.2 9.5

1,990 7,683 1,885 1,848 1,863 2,050 7,646 1,957

1,258 4,598 1,099 1,083 1,067 1,239 4,488 1,098
63.2% 59.8% 58.3% 58.6% 57.3% 60.4% 58.7% 56.1%
317 1,165 271 283 284 316 1,154 331
44.1 45.0 43.3 44.2 42.0 43.4 43.2 41.9
27.9 26.9 25.2 25.9 24.1 26.2 25.4 23.5
 9.9 9.6
6.3 6.0

4Q11 2,011 1Q12 2Q12 3Q12 4Q12 2012 1Q13

7,688,022 19,587,024 20,465,303 22,326,339 22,326,339 20,861,376
176,569 457,546 525,079 650,263 650,263 456,710
219,464 892,617 649,154 636,543 636,543 424,052
43,649 64,183 61,590 284,404 284,404 202,892
542,393 1,744,483 1,778,491 1,417,531 1,417,531 1,541,432
851 648 706 15,187 15,187 1,133
85,607 147,556 171,206 176,818 176,818 203,213
113,982 270,783 267,823 95,785 95,785 265,486

9,729 33,510 12,469 47,655 47,655 11,986

1,192,244 3,611,325 3,466,518 3,324,186 3,324,186 3,106,904
6,089,697 11,151,929 11,930,157 11,807,076 11,807,076 12,000,489
172,178 2,229,299 2,344,616 4,213,160 4,213,160 3,264,062
71,131 1,849,340 1,847,317 2,382,399 2,382,399 1,871,828
162,772 745,131 876,695 590,514 590,514 618,093
6,495,778 15,975,699 16,998,785 19,002,153 19,002,153 17,754,472

7,688,022 19,642,024 20,465,303 22,326,339 22,326,339 20,861,376

606,814 1,758,071 1,828,292 2,047,330 2,047,330 1,856,828
648,137 1,401,946 1,567,512 1,689,990 1,689,990 1,608,712
40,774 92,617 102,484 14,512 14,512 115,944
939,848 2,055,140 2,083,343 2,545,735 2,545,735 1,824,015
2,235,573 5,307,774 5,581,631 6,297,567 6,297,567 5,405,499
3,150,376 6,905,351 7,456,451 7,698,857 7,698,857 7,948,954
338,339 763,047 770,324 1,085,601 1,085,601 731,041

22,891 290,271 288,184 1,306,872 1,306,872 677,982

396,401 999,711 1,090,863 579,339 579,339 621,646
16,015 17,209 18,497 38,095 38,095 22,047
96,128 104,458 99,323 99,323 102,029
3,924,022 9,071,717 9,728,777 10,808,087 10,808,087 10,103,699
6,159,595 14,379,491 15,310,408 17,105,654 17,105,654 15,509,198

484,133 1,435,542 1,432,032 1,501,018 1,501,018 1,605,369

1,169,997 1,186,217 1,142,333 1,076,136 1,076,136 1,146,618
-203 -203 -203 -203 -203 -203

-134,847 2,539,810 2,540,870 2,535,100 2,535,100 2,579,504

1,519,080 5,161,366 5,115,032 5,112,051 5,112,051 5,331,288

9,347 101,167 39,863 108,634 108,634 20,890
1,528,427 5,262,533 5,154,895 5,220,685 5,220,685 5,352,178
4Q11 2,011 1Q12 2Q12 3Q12 4Q12 2012 1Q13

1,530,702 3,263,996 6,652,138 10,258,473 10,258,473 3,290,413

17,709 28,308 41,688 57,763 57,763 2,910

-1,142,832 -2,443,298 -4,763,380 -7,153,865 -7,153,865 -2,776,682

-271,583 -515,103 -1,165,185 -1,938,769 -1,938,769 -640,524
-18,000 -18,000 -18,000 -19,325 -19,325 -18,058
-2,908 -29,470 -27,518 -3,018 -3,018 -25,643
5,140 5,622 -58,793 -50,433 -50,433 55,656

120,992 298,784 686,863 1,203,812 1,150,826 -111,928

-3,236 -3,223 -3,223 -

77,312 316,532 386,379 386,379 76,737

42 - -

42 29,175 73,429 73,429 21,754

-265,274 -450,607 -1,417,918 -2,389,364 -2,389,364 -373,828

-8,739 -19,832 -38,307 -59,166 -59,166 -9,204

14,158 38,035 38,035 14,386

2,764 6,729 25,913 52,986 52,986 4,112
351 351
596 269,464 102,226 27,143 27,143 78,171

-273,375 -123,621 -997,370 -1,926,416 -1,873,430 -187,872

10,226 10,226 12,889 83,512 83,512 104,351

-203 -203 -203 -203 -203
 84,423 179,578 1,034,512 2,185,663 2,185,663 458,742
75,000 110,000 152,000 152,000 152,000 75,000

-132,689 -245,204 -366,031 -539,332 -539,332 -292,964

-22,416 -48,303 -171,872 -292,931 -292,931 -121,581

85,041 -103,517 -104,780 -124,827 -124,827 -9,166

-26,822 -55,215 -138,818 -227,607 -227,607 -84,793
53,085 60,694 83,027 -231,079 -231,079 -8,738

-345,437 -91,944 500,724 1,005,196 1,005,196 120,851

-197,820 83,219 190,217 282,592 282,592 -178,949

-18 -79 -39,545 -6,736 -6,736 -14,604

-197,838 83,140 150,672 275,856 275,856 -193,553

374,407 374,407 374,407 374,407 374,407 650,263

176,569 457,547 525,079 650,263 650,263 456,710

 2Q13 3Q13 4Q13 2013 1Q14 2Q14 3Q14

2,520,129 2,833,605 2,836,446 11,061,557 2,688,611 2,527,960 2,637,086

486,527 436,362 479,696 1,862,980 420,709 424,934 410,486
92,255 90,711 81,404 341,565 68,114 94,834 93,728
3,098,911 3,360,678 3,397,546 13,266,102 3,177,435 3,047,728 3,141,300

-639,973 -624,991 -610,434 -2,492,769 -599,767 -616,565 -607,417

-1,027,596 -1,055,800 -1,085,698 -4,414,249 -1,080,184 -1,027,100 -1,047,722
-89,244 -113,547 -115,692 -408,671 -105,540 -103,091 -95,680
-250,944 -249,724 -250,172 -1,041,733 -245,590 -247,439 -251,231
-339,692 -335,623 -338,683 -1,373,061 -324,071 -339,126 -330,120
-85,919 -77,776 -83,191 -331,405 -75,817 -73,109 -79,603
-92,713 -116,147 -125,717 -441,077 -127,868 -133,205 -131,742
-128,969 -114,795 -124,939 -477,086 -130,331 -100,709 -114,993
-404,501 -416,791 -428,161 -1,642,146 -375,645 -392,023 -364,419
-3,059,551 -3,105,194 -3,162,687 -12,622,197 -3,064,813 -3,032,367 -3,022,927

0 0 0 0 0 0 0

39,360 255,484 234,859 643,905 112,622 15,361 118,373

39,360 255,484 234,859 643,905 112,622 15,361 118,373
1.3% 7.6% 6.9% 4.9% 3.5% 0.5% 3.8%

290,304 505,208 485,031 1,685,638 358,212 262,800 369,604

9.4% 15.0% 14.3% 12.7% 11.3% 8.6% 11.8%

383,017 621,355 610,748 2,126,715 486,080 396,005 501,346

383,017 621,355 610,748 2,126,715 486,080 396,005 501,346
12.4% 18.5% 18.0% 16.0% 15.3% 13.0% 16.0%

9,921 12,003 21,077 72,828 19,541 25,708 23,347

-116,251 -113,794 -122,304 -462,524 -131,384 -113,034 -85,930
-386,570 -46,405 -142,623 -538,097 -27,303 33,469 -152,729
-492,900 -148,196 -243,850 -927,793 -139,146 -53,857 -215,312

-453,540 107,288 -8,991 -283,888 -26,524 -38,496 -96,939

130,695 -52,078 -25,675 20,069 -12,459 -16,432 4,106

-322,845 55,210 -34,666 -263,819 -38,983 -54,928 -92,833

-329,830 52,093 -46,122 -281,114 -41,333 -58,910 -107,829

6,985 3,117 11,456 17,295 2,350 3,982 14,996
 -329,830 52,093 -46,122 -281,114 -41,333 -58,910 -107,829
-10.6% 1.6% -1.4% -2.1% -1.3% -1.9% -3.4%

me statements above have been retroactively revised to correct these errors and to reflect other nominal adjustments, including the final purchase price
on relating to the combination with TAM.

2Q13 3Q13 4Q13 2013 1Q14 2Q14 3Q14

2Q13
31,426 33,035 32,826 131,691 32,927 30,961 32,880
24,861 27,209 27,105 106,466 27,229 25,519 27,785
79.1% 82.4% 82.6% 80.8% 82.7% 82.4% 84.5%
15,579 17,287 17,217 66,696 16,833 15,816 17,339
308 313 314 1,267 309 292 306
10.1 10.4 10.5 10.4 9.9 9.9 9.5
8.0 8.6 8.6 8.4 8.2 8.2 8.0

16,152 16,553 16,419 67,162 16,667 15,928 16,502

13,124 13,941 13,848 55,274 13,954 13,566 14,448
81.2% 84.2% 84.3% 82.3% 83.7% 85.2% 87.5%
7.5 8.2 8.0 7.9 7.8 7.6 7.7

10,551 11,282 11,095 44,164 10,845 10,283 11,035

8,206 9,205 8,993 35,193 8,851 8,292 8,983
77.8% 81.6% 81.0% 79.7% 81.6% 80.6% 81.4%
8.9 9.4 9.4 9.2 8.8 9.1 8.3

4,723 5,200 5,312 20,365 5,415 4,750 5,343

3,532 4,064 4,263 15,999 4,424 3,661 4,355
74.8% 78.1% 80.3% 78.6% 81.7% 77.1% 81.5%
9.3 9.7 9.8 9.6 9.1 8.9 9.2

1,907 1,864 1,924 7,652 1,828 1,763 1,774

1,119 1,059 1,190 4,467 1,072 1,050 1,039
58.7% 56.8% 61.9% 58.4% 58.7% 59.5% 58.6%
290 276 304 1,200 323 270 268
43.5 41.2 40.3 41.7 39.2 40.5 39.5
25.5 23.4 24.9 24.3 23.0 24.1 23.1
 9.7 9.4 9.6 9.6 9.3 9.8 9.2
6.5 6.2 6.3 6.2 6.0 6.5 6.0

2Q13 3Q13 4Q13 2013 1Q14 2Q14 3Q14

21,726,902 22,220,335 22,631,146 22,631,146 21,678,858 21,687,203 20,647,199
790,929 1,024,196 1,984,903 1,984,903 1,161,339 1,105,789 750,309
540,311 837,787 709,944 709,944 808,619 660,058 525,717
229,342 226,207 335,617 335,617 328,740 295,591 239,045
1,708,613 1,748,112 1,633,094 1,633,094 1,550,482 1,467,427 1,712,607
1,294 671 628 628 302 397 385
207,066 232,361 231,028 231,028 243,760 253,931 264,536
233,635 211,455 81,890 81,890 104,014 101,372 100,880

10,894 11,125 2,445 2,445 2,237 2,542 1,098

3,722,084 4,291,914 4,979,549 4,979,549 4,199,493 3,887,107 3,594,577
11,219,919 11,242,447 10,982,786 10,982,786 10,512,372 10,675,270 10,606,011
3,890,181 3,867,188 3,727,605 3,727,605 3,850,693 3,956,638 3,565,196
2,202,507 2,180,958 2,093,308 2,093,308 2,167,777 2,223,903 2,015,562
692,211 637,828 847,898 847,898 948,523 944,285 865,853
18,004,818 17,928,421 17,651,597 17,651,597 17,479,365 17,800,096 17,052,622

21,726,902 22,220,335 22,631,146 22,631,146 21,678,858 21,687,203 20,647,199

2,288,537 2,750,837 2,039,787 2,039,787 1,520,960 1,522,347 1,562,138
1,579,466 1,568,090 1,557,736 1,557,736 1,535,315 1,609,260 1,632,289
107,284 109,418 505 505 595 415 346
2,508,076 2,614,537 2,911,079 2,911,079 2,821,743 2,814,076 2,765,753
6,483,363 7,042,882 6,509,107 6,509,107 5,878,613 5,946,098 5,960,526
7,662,477 7,504,633 7,859,985 7,859,985 7,287,079 7,193,924 7,039,081
1,012,618 1,010,233 922,887 922,887 941,648 814,655 781,415

1,176,931 1,206,939 1,122,247 1,122,247 1,122,149 1,160,027 1,020,795

541,165 560,203 767,228 767,228 760,183 798,487 867,193
41,653 45,554 45,666 45,666 48,494 49,769 48,237
86,850 83,887 77,567 77,567 77,979 77,491 67,448
10,521,694 10,411,449 10,795,580 10,795,580 10,237,532 10,094,353 9,824,169
17,005,057 17,454,331 17,304,687 17,304,687 16,116,145 16,040,451 15,784,695

1,605,165 1,605,165 2,389,384 2,389,384 2,545,705 2,545,705 2,545,705

800,711 852,605 795,303 795,303 753,967 695,054 437,080
-178 -178 -178 -178 -178 -178 -178

2,222,417 2,215,676 2,054,312 2,054,312 2,178,031 2,322,676 1,780,764

4,628,115 4,673,268 5,238,821 5,238,821 5,477,525 5,563,257 4,763,371

93,730 92,736 87,638 87,638 85,188 83,495 99,133
4,721,845 4,766,004 5,326,459 5,326,459 5,562,713 5,646,752 4,862,504
 2Q13 3Q13 4Q13 2013 1Q14 2Q14 3Q14

6,281,216 9,816,232 13,406,275 13,406,275 3,221,686 6,443,037 9,434,101

7,373 14,019 4,638 4,638 24,709 51,199 76,377

-4,920,124 -7,379,029 -9,570,723 -9,570,723 -2,424,849 -4,560,705 -6,607,670

-1,250,371 -1,800,612 -2,405,315 -2,405,315 -669,386 -1,247,868 -1,832,337
-18,213 -18,355 -31,215 -31,215 -113,362 -251,847 -362,026
-47,493 -54,842 -83,033 -83,033 -22,558 -49,969 -79,234
46,381 70,137 76,761 76,761 6,970 4,721 -30,026

98,769 647,550 1,397,388 1,397,388 23,210 388,568 599,185

-5,510 -5,517 -5,517 2

-497 -497

70,371 79,069 270,485 270,485 201,491 370,396 441,720

-129,717 -417,479 -440,801 -440,801 -299,259 -299,259 -303,847

154,799 208,956 225,196 225,196 514,218 510,484 517,739

-907,467 -1,219,718 -1,381,786 -1,381,786 -194,926 -531,856 -888,930
13
-13,408 -21,081 -43,484 -43,484 -13,104 -23,784 -36,267

14,386 14,529 22,144 22,144 - - -

4,939 7,855 11,310 11,310 5,094 6,049 8,236
- -
77,334 77,338 75,448 75,448 -25,217 -12,853 -15,723

-728,763 -1,276,041 -1,267,502 -1,267,502 188,312 19,177 -277,072

104,351 104,351 888,949 888,949 156,321 156,344 156,344

-148 -148 - - 808 792
1,147,107 1,401,245 2,043,518 2,043,518 83,608 278,833 428,080
535,940 1,044,446 1,101,159 1,101,159 - 286,151 561,151

-550,142 -1,000,847 -1,952,013 -1,952,013 -1,121,751 -1,604,988 -2,012,490

-240,279 -347,749 -423,105 -423,105 -106,343 -193,970 -280,979

-18,518 -24,068 -29,694 -29,694 -400 -18,242 -26,874

-173,715 -256,381 -361,006 -361,006 -116,548 -211,772 -284,115
-33,810 61,616 -62,013 -62,013 54,943 43,997 -14,949

770,786 982,465 1,205,795 1,205,795 -1,050,170 -1,262,839 -1,473,040

140,792 353,974 1,335,681 1,335,681 -838,648 -855,094 -1,150,927

-126 19,959 -1,041 -1,041 15,084 -24,020 -83,667

140,666 373,933 1,334,640 1,334,640 -823,564 -879,114 -1,234,594

650,263 650,263 650,263 650,263 1,984,903 1,984,903 1,984,903

790,929 1,024,196 1,984,903 1,984,903 1,161,339 1,105,789 750,309

 4Q14 2014 1Q15 2Q15 3Q15 4Q15 2015

2,526,465 10,380,122 2,343,527 1,977,161 2,113,683 1,976,243 8,410,614

457,249 1,713,379 350,322 334,445 309,781 334,883 1,329,431
120,969 377,645 97,293 101,248 91,358 95,882 385,781
3,104,683 12,471,146 2,791,142 2,412,854 2,514,822 2,407,008 10,125,826

-526,352 -2,350,102 -575,689 -528,160 -507,351 -461,605 -2,072,805

-1,012,024 -4,167,030 -744,064 -674,972 -658,840 -573,190 -2,651,066
-61,197 -365,508 -82,563 -71,520 -81,769 -66,922 -302,774
-247,004 -991,264 -237,448 -235,086 -233,052 -228,821 -934,407
-333,920 -1,327,238 -285,905 -272,478 -275,688 -275,754 -1,109,825
-71,796 -300,325 -77,762 -66,757 -78,161 -72,760 -295,440
-128,569 -521,384 -128,899 -128,793 -133,442 -134,000 -525,134
-106,699 -452,731 -113,974 -115,725 -122,990 -84,547 -437,236
-350,111 -1,482,198 -317,858 -302,146 -302,959 -360,257 -1,283,220
-2,837,672 -11,957,780 -2,564,162 -2,395,637 -2,394,252 -2,257,856 -9,611,907

0 0 0 0 0 0 0

267,011 513,366 226,980 17,217 120,570 149,152 513,919

267,011 513,366 226,980 17,217 120,570 149,152 513,919
8.6% 4.1% 8.1% 0.7% 4.8% 6.2% 5.1%

514,015 1,504,630 464,428 252,303 353,622 377,973 1,448,326

16.6% 12.1% 16.6% 10.5% 14.1% 15.7% 14.3%

642,584 2,026,014 593,327 381,096 487,064 511,973 1,973,460

642,584 2,026,014 593,327 381,096 487,064 511,973 1,973,460
20.7% 16.2% 21.3% 15.8% 19.4% 21.3% 19.5%

21,904 90,500 18,490 13,394 32,706 10,490 75,080

-99,686 -430,034 -95,333 -110,250 -107,909 -99,865 -413,357
37,963 -108,599 -197,965 20,219 -231,060 -123,951 -532,757
-39,819 -448,133 -274,808 -76,637 -306,263 -213,326 -871,034

227,192 65,233 -47,828 -59,420 -185,693 -64,174 -357,115

-117,409 -142,194 23,553 13,400 82,204 59,226 178,383

109,783 -76,961 -24,275 -46,020 -103,489 -4,948 -178,732

98,282 -109,790 -39,947 -49,727 -113,344 -16,256 -219,274

11,501 32,829 15,672 3,707 9,855 11,308 40,542
 98,282 -109,790 -39,947 -49,727 -113,344 -16,256 -219,274
3.2% -0.9% -1.4% -2.1% -4.5% -0.7% -2.2%

ments, including the final purchase price allocation relating to the merger with TAM. No adjustment has been made to the 2011 consolidated quarterly

4Q14 2014 1Q15 2Q15 3Q15 4Q15 2015

33,433 130,201 33,632 31,569 34,522 34,579 134,302

28,001 108,534 28,038 25,837 28,973 28,662 111,510
83.8% 83.4% 83.4% 81.8% 83.9% 82.9% 83.0%
17,845 67,833 17,245 15,792 17,571 17,227 67,834
313 1,220 307 292 311 311 1,221
9.0 9.6 8.4 7.7 7.3 6.9 7.5
7.6 8.0 7.0 6.3 6.1 5.7 6.3

16,433 65,530 17,089 16,391 17,913 18,358 69,750

13,983 55,951 14,344 13,850 15,401 15,408 59,003
85.1% 85.4% 83.9% 84.5% 86.0% 83.9% 84.6%
7.4 7.6 7.2 6.4 6.4 5.7 6.4

11,398 43,561 10,948 10,232 10,977 10,321 42,478

9,464 35,590 9,083 8,133 8,990 8,442 34,648
83.0% 81.7% 83.0% 79.5% 81.9% 81.8% 81.6%
8.2 8.6 7.1 6.0 5.7 5.1 5.9

5,603 21,110 5,595 4,945 5,633 5,900 22,073

4,554 16,993 4,611 3,854 4,582 4,811 17,858
81.3% 80.5% 82.4% 77.9% 81.4% 81.5% 80.9%
9.2 9.1 8.7 8.3 8.1 8.0 8.3

1,855 7,220 1,767 1,740 1,765 1,810 7,083

1,156 4,317 969 919 908 1,001 3,797
62.3% 59.8% 54.9% 52.8% 51.4% 55.3% 53.6%
292 1,102 238 242 254 288 1,009
39.6 39.7 36.1 36.4 34.1 33.5 35.0
24.6 23.7 19.8 19.2 17.5 18.5 18.8
 8.5 9.2 7.6 7.6 6.9 6.5 7.2
5.5 6.0 5.4 5.5 5.0 4.9 5.2

4Q14 2014 1Q15 2Q15 3Q15 4Q15 2015

20,484,430 20,484,430 18,889,680 19,362,449 17,975,027 18,101,418 18,101,418
989,396 989,396 959,160 1,073,971 1,022,926 753,497 753,497
650,401 650,401 469,354 567,019 588,276 651,348 651,348
247,871 247,871 317,211 355,254 344,102 330,016 330,016
1,378,837 1,378,837 1,016,988 1,149,687 976,144 796,974 796,974
308 308 313 221 392 183 183
266,039 266,039 235,494 231,801 203,512 224,908 224,908
100,708 100,708 74,063 75,715 71,469 64,015 64,015

1,960 1,960
1,064 1,064 994 1,001 929
3,634,624 3,634,624 3,073,577 3,454,669 3,207,750 2,822,901 2,822,901
10,773,076 10,773,076 10,637,808 10,676,356 10,558,010 10,938,657 10,938,657
3,313,401 3,313,401 2,762,163 2,850,897 2,244,869 2,280,575 2,280,575
1,880,079 1,880,079 1,567,976 1,618,109 1,286,661 1,321,425 1,321,425
883,250 883,250 848,156 762,418 677,737 737,860 737,860
16,849,806 16,849,806 15,816,103 15,907,780 14,767,277 15,278,517 15,278,517

20,484,430 20,484,430 18,889,680 19,362,449 17,975,027 18,101,418 18,101,418

1,624,615 1,624,615 1,582,113 1,541,608 1,629,078 1,644,235 1,644,235
1,489,396 1,489,396 1,360,225 1,504,935 1,390,531 1,483,957 1,483,957
35 35 57 59 19,444 19,378 19,378
2,715,686 2,715,686 2,333,089 2,645,526 2,392,528 2,493,402 2,493,402
5,829,732 5,829,732 5,275,484 5,692,128 5,431,581 5,640,972 5,640,972
7,389,012 7,389,012 7,301,440 7,291,899 7,338,891 7,532,385 7,532,385
577,454 577,454 543,077 586,508 566,675 417,050 417,050

703,140 703,140 583,064 611,939 476,466 424,497 424,497

1,051,894 1,051,894 952,555 895,238 799,761 811,565 811,565
74,102 74,102 80,588 81,480 77,379 65,271 65,271
355,401 355,401 343,714 343,348 331,619 272,130 272,130
10,151,003 10,151,003 9,804,438 9,810,412 9,590,791 9,522,898 9,522,898
15,980,735 15,980,735 15,079,922 15,502,540 15,022,372 15,163,870 15,163,870

2,545,705 2,545,705 2,545,705 2,545,705 2,545,705 2,545,705 2,545,705

536,190 536,190 496,771 448,213 334,736 317,950 317,950
-178 -178 -178 -178 -178 -178 -178

1,320,179 1,320,179 677,006 767,258 -6,286 -6,942 -6,942

4,401,896 4,401,896 3,719,304 3,760,998 2,873,977 2,856,535 2,856,535

101,799 101,799 90,454 98,911 78,678 81,013 81,013
4,503,695 4,503,695 3,809,758 3,859,909 2,952,655 2,937,548 2,937,548
 4Q14 2014 1Q15 2Q15 3Q15 4Q15 2015

13,367,838 13,367,838 2,961,149 5,701,558 8,546,230 11,372,397 11,372,397

96,931 96,931 23,622 43,060 69,853 88,237 88,237

-8,823,007 -8,823,007 -1,778,734 -3,554,526 -5,316,193 -7,029,582 -7,029,582

-2,433,652 -2,433,652 -638,808 -1,128,812 -1,669,876 -2,165,184 -2,165,184
-528,214 -528,214 -73,264 -151,537 -231,010 -351,177 -351,177
-108,389 -108,389 -13,586 -20,878 -30,077 -57,963 -57,963
-251,657 -251,657 -123,659 -93,879 -191,865 -184,627 -184,627

1,319,850 1,319,850 356,720 794,986 1,177,062 1,672,101 1,672,101

518 518 143,825 200,455 273,390 519,460 519,460

- - -26,241 -204,439 -348,301 -704,115 -704,115

390,038 524,370 5,254 22,191 45,016 57,117 57,117

-340,324 -474,656 -297,008 -490,229 -886,475 -1,569,749 -1,569,749
564,266 564,266 17 17 104 91 91
-1,440,445 -1,440,445 -2,402 -10,487 -13,357 -52,449 -52,449

-55,759 -55,759
11,589 11,589 5,975 13,544 34,465 43,374 43,374
- -
-17,399 -17,399 3,800 23,671 15,301 10,576 10,576

-887,516 -887,516 -166,780 -445,277 -879,857 -1,695,695 -1,695,695

156,321 156,321 -
4,661 4,661 - 45
1,042,820 1,042,820 129,299 709,543 1,161,306 1,791,484 1,791,484
603,151 603,151 14,990 45,000 115,000 205,000 205,000

-2,315,120 -2,315,120 -164,563 -677,644 -949,875 -1,263,793 -1,263,793

-394,131 -394,131 -76,312 -158,113 -241,778 -342,614 -342,614

-35,362 -35,362 -9,419 -17,836 -25,683 -35,032 -35,032

-368,789 -368,789 -75,100 -171,469 -237,148 -383,648 -383,648
-13,777 -13,777 41,311 24,163 -33,600 -99,757 -99,757

-1,320,226 -1,320,226 -139,794 -246,311 -211,778 -128,360 -128,360

-887,892 -887,892 50,146 103,398 85,427 -151,954 -151,954

-107,615 -107,615 -80,382 -18,823 -51,897 -83,945 -83,945

-995,507 -995,507 -30,236 84,575 33,530 -235,900 -235,900

1,984,903 1,984,903 989,396 989,396 989,396 989,396 989,396

989,396 989,396 959,160 1,073,971 1,022,926 753,497 753,497

 1Q16 2Q16 3Q16 4Q16 2016 1Q17 2Q17

1,958,290 1,706,714 2,100,307 2,112,404 7,877,715 2,106,161 1,888,311

275,967 260,010 265,594 309,054 1,110,625 253,746 256,511
93,360 143,909 153,625 147,854 538,748 117,542 128,912
2,327,617 2,110,633 2,519,526 2,569,312 9,527,088 2,477,449 2,273,734

-488,715 -446,407 -519,485 -496,525 -1,951,132 -525,218 -452,642

-461,433 -468,004 -570,188 -557,018 -2,056,643 -595,031 -510,627
-66,629 -60,557 -67,473 -74,637 -269,296 -61,692 -57,503
-239,451 -230,706 -243,606 -246,564 -960,327 -252,215 -243,492
-261,051 -260,601 -270,588 -285,166 -1,077,406 -278,219 -272,350
-77,452 -62,824 -70,230 -76,116 -286,622 -74,316 -62,076
-133,603 -138,554 -147,443 -149,379 -568,979 -150,396 -153,131
-94,796 -86,949 -107,898 -76,510 -366,153 -85,186 -122,821
-285,377 -354,725 -370,296 -412,229 -1,422,627 -302,898 -350,889
-2,108,507 -2,109,327 -2,367,207 -2,374,144 -8,959,185 -2,325,171 -2,225,531

0 0 0 0 0 0 0

219,110 1,306 152,319 195,168 567,903 152,278 48,203

219,110 1,306 152,319 195,168 567,903 152,278 48,203
9.4% 0.1% 6.0% 7.6% 6.0% 6.1% 2.1%

458,561 232,012 395,925 441,732 1,528,230 404,493 291,695

19.7% 11.0% 15.7% 17.2% 16.0% 16.3% 12.8%

592,164 370,566 543,368 591,111 2,097,209 554,889 444,826

592,164 370,566 543,368 591,111 2,097,209 554,889 444,826
25.4% 17.6% 21.6% 23.0% 22.0% 22.4% 19.6%

10,864 20,554 21,729 21,802 74,949 22,924 19,300

-103,049 -103,583 -103,931 -105,773 -416,336 -95,788 -102,545
71,434 59,031 -1,352 -81,755 47,358 48,874 -60,929
-20,751 -23,998 -83,554 -165,726 -294,029 -23,990 -144,174

198,359 -22,692 68,765 29,442 273,874 128,288 -95,971

-82,327 -62,572 -52,441 34,136 -163,204 -53,488 -28,019

116,032 -85,264 16,324 63,578 110,670 74,800 -123,990

102,208 -92,075 4,742 54,345 69,220 65,557 -138,038

13,824 6,811 11,582 9,233 41,450 9,243 14,048
 102,208 -92,075 4,742 54,345 69,220 65,557 -138,038
4.4% -4.4% 0.2% 2.1% 0.7% 2.6% -6.1%

de to the 2011 consolidated quarterly pro forma income statements, pending a final determination of the magnitude of the errors in 2011.

1Q16 2Q16 3Q16 4Q16 2016 1Q17 2Q17

34,604 31,680 34,528 34,155 134,968 34,613 31,766

29,159 26,300 29,295 28,872 113,627 29,325 26,602
84.3% 83.0% 84.8% 84.5% 84.2% 84.7% 83.7%
17,099 15,492 17,305 17,063 66,960 16,685 15,228
307 280 299 299 1,186 293 272
6.7 6.5 7.2 7.3 6.9 7.2 7.1
5.7 5.4 6.1 6.2 5.8 6.1 5.9

18,566 17,550 18,799 18,626 73,542 19,403 18,094

15,855 14,954 16,504 16,081 63,393 16,835 15,703
85.4% 84.6% 87.8% 86.3% 86.2% 86.8% 86.8%
5.7 5.4 6.0 6.0 5.8 6.0 5.8

10,032 8,829 9,524 9,194 37,579 9,077 8,484

8,275 7,167 7,849 7,649 30,941 7,455 6,780
82.5% 81.2% 82.4% 83.2% 82.3% 82.1% 79.9%
5.0 5.4 6.2 6.9 5.8 6.3 6.2

6,006 5,301 6,205 6,335 23,847 6,134 5,188

5,030 4,179 4,942 5,143 19,294 5,036 4,119
83.7% 78.8% 79.6% 81.2% 80.9% 82.1% 79.4%
7.3 6.5 6.6 7.2 6.9 7.0 7.3

1,707 1,633 1,661 1,703 6,704 1,533 1,483

875 797 824 970 3,466 810 799
51.2% 48.8% 49.6% 57.0% 51.7% 52.9% 53.9%
234 224 231 255 944 213 214
31.6 32.6 32.6 31.9 32.0 31.3 32.1
16.2 15.9 15.9 18.2 16.6 16.6 17.3
 6.1 6.7 6.9 7.0 6.6 6.7 7.0
4.8 5.2 5.2 5.3 5.1 5.0 5.4

1Q16 2Q16 3Q16 4Q16 2016 1Q17 2Q17

18,631,847 19,046,697 19,040,158 19,198,194 19,198,194 19,105,401 19,167,187
768,000 637,397 708,376 949,327 949,327 853,152 1,150,553
604,751 633,727 697,739 712,828 712,828 652,911 655,040
275,583 302,897 289,036 212,242 212,242 237,040 252,228
815,150 870,274 916,124 1,107,889 1,107,889 1,092,090 1,209,183
228 353 498 554 554 668 600
229,522 228,436 222,814 241,363 241,363 235,311 233,691
66,850 80,219 74,572 65,377 65,377 85,755 92,776

2,007 87,809 40,786 337,195 337,195 350,055 311,104

2,762,091 2,841,112 2,949,945 3,626,775 3,626,775 3,506,982 3,905,175

11,116,714 10,997,106 10,899,582 10,498,149 10,498,149 10,386,506 10,283,856
2,493,114 2,752,135 2,723,629 2,710,382 2,710,382 2,787,022 2,671,247
1,443,519 1,591,756 1,606,451 1,610,313 1,610,313 1,656,336 1,598,041
816,409 864,588 860,551 752,575 752,575 768,555 708,868
15,869,756 16,205,585 16,090,213 15,571,419 15,571,419 15,598,419 15,262,012

18,631,847 19,046,697 19,040,158 19,198,194 19,198,194 19,105,401 19,167,187

1,641,563 1,883,447 1,877,987 1,839,528 1,839,528 1,823,888 1,475,538
1,452,837 1,550,070 1,539,219 1,593,068 1,593,068 1,512,804 1,475,362
25,799 24,906 31,735 14,286 14,286 18,440 14,146
2,471,361 2,761,558 2,604,903 2,775,309 2,775,309 2,710,423 2,808,683
5,591,560 6,219,981 6,053,844 6,222,191 6,222,191 6,065,555 5,773,729
7,687,404 7,118,950 7,234,727 6,796,952 6,796,952 6,628,478 7,244,858
410,418 371,104 387,208 359,391 359,391 403,768 450,585

464,114 520,742 515,747 422,494 422,494 431,213 429,877

857,139 925,963 958,744 915,759 915,759 962,141 925,364
71,465 76,371 77,677 82,322 82,322 84,026 85,631
273,017 274,374 271,127 213,781 213,781 199,047 182,570
9,763,557 9,287,504 9,445,230 8,790,699 8,790,699 8,708,673 9,318,885
15,355,117 15,507,485 15,499,074 15,012,890 15,012,890 14,774,228 15,092,614

2,545,705 2,545,705 2,541,068 3,149,564 3,149,564 3,149,564 3,146,265

389,241 324,766 328,070 366,404 366,404 412,294 293,923
-178 -178 -178 -178 -178 -178 -178

256,380 579,411 583,047 580,870 580,870 678,887 545,231

3,191,148 3,449,704 3,452,007 4,096,660 4,096,660 4,240,567 3,985,241

85,582 89,508 89,077 88,644 88,644 90,606 89,332
3,276,730 3,539,212 3,541,084 4,185,304 4,185,304 4,331,173 4,074,573
 1Q16 2Q16 3Q16 4Q16 2016 1Q17 2Q17

2,388,275 4,899,179 7,284,896 9,918,589 9,918,589 2,517,712 5,025,079

12,603 32,923 50,859 70,359 70,359 13,134 29,562

-1,665,245 -3,143,525 -4,895,792 -6,756,121 -6,756,121 -1,757,772 -3,398,364

-581,052 -1,187,656 -1,525,978 -1,820,279 -1,820,279 -496,577 -960,316
-44,508 -86,060 -130,113 -162,839 -162,839 -63,648 -112,785
-12,016 -33,127 -47,483 -59,556 -59,556 -18,803 -71,703
-32,346 -68,147 -126,740 -209,269 -209,269 -26,201 -41,968

65,711 413,587 609,649 980,884 980,884 167,845 469,505

6,124

755,473 1,507,952 2,291,190 2,969,731 2,969,731 742,456 1,403,463

-664,564 -1,355,394 -2,167,634 -2,706,733 -2,706,733 -719,884 -1,372,576

12,406 20,451 73,096 76,084 76,084 1,481 19,706

-290,082 -409,770 -522,454 -694,370 -694,370 -67,137 -189,483
0 4 4 1 1 0 0
-13,180 -27,835 -61,454 -88,587 -88,587 -18,537 -38,004

9,420 5,508 8,228 11,242 11,242 5,676 10,338

-3,423 -2,056 -3,308 843 843 -1,697 -1,583

-193,950 -261,140 -382,332 -431,789 -431,789 -57,642 -162,015

608,496 608,496
607,590 844,282 1,655,987 1,820,016 1,820,016 49,726 908,748
120,000 230,000 230,000 279,593 279,593 100,000 100,000

-405,779 -886,880 -1,501,913 -2,121,130 -2,121,130 -288,228 -785,901

-90,268 -159,519 -229,927 -314,580 -314,580 -84,487 -160,546

-13,875 -19,799 -30,687 -41,223 -41,223 -11,796 -43,394

-73,255 -201,684 -282,312 -398,288 -398,288 -63,913 -181,865
-82,859 -165,390 -170,667 -229,163 -229,163 80,581 71,722

61,554 -358,990 -329,519 -396,279 -396,279 -218,117 -91,236

-66,685 -206,543 -102,202 152,816 152,816 -107,914 216,254

81,188 90,443 57,081 43,014 43,014 11,739 -15,028

14,503 -116,100 -45,121 195,830 195,830 -96,175 201,226

753,497 753,497 753,497 753,497 753,497 949,327 949,327

768,000 637,397 708,376 949,327 949,327 853,152 1,150,553

 3Q17 4Q17 2017 1Q18 2Q18 3Q18 4Q18

2,225,427 2,274,578 8,494,477 2,318,015 1,956,555 2,107,168 2,327,250

272,153 337,020 1,119,430 295,820 299,703 278,883 312,062
147,454 155,981 549,889 116,701 101,096 105,930 149,031
2,645,034 2,767,579 10,163,796 2,730,536 2,357,354 2,491,981 2,788,343

-525,991 -519,783 -2,023,634 -514,543 -435,743 -403,345 -466,338

-562,248 -650,909 -2,318,815 -717,854 -685,557 -747,263 -832,354
-83,155 -50,125 -252,475 -60,120 -54,116 -48,954 -59,317
-252,193 -253,725 -1,001,625 -251,460 -237,544 -245,183 -247,459
-307,131 -314,429 -1,172,129 -310,218 -297,961 -297,963 -311,504
-69,634 -82,636 -288,662 -79,756 -76,004 -69,050 -55,469
-139,553 -136,472 -579,552 -135,761 -137,042 -133,395 -132,149
-105,583 -117,234 -430,824 -101,642 -112,631 -85,190 -82,780
-355,517 -372,242 -1,381,546 -330,646 -314,276 -286,688 -305,820
-2,401,005 -2,497,555 -9,449,262 -2,502,000 -2,350,874 -2,317,031 -2,493,190

0 0 0 0 0 0 0

244,029 270,024 714,534 228,536 6,480 174,950 295,153

244,029 270,024 714,534 228,536 6,480 174,950 295,153
9.2% 9.8% 7.0% 8.4% 0.3% 7.0% 10.6%

496,222 523,749 1,716,159 479,996 244,024 420,133 542,612

18.8% 18.9% 16.9% 17.6% 10.4% 16.9% 19.5%

635,775 660,221 2,295,711 615,757 381,066 553,528 674,761

635,775 660,221 2,295,711 615,757 381,066 553,528 674,761
24.0% 23.9% 22.6% 22.6% 16.2% 22.2% 24.2%

24,432 12,039 78,695 12,187 12,740 9,300 19,026

-104,720 -90,233 -393,286 -86,217 -91,252 -91,310 -87,490
40,614 -54,284 -25,725 -211 -47,097 -58,010 244
-39,674 -132,478 -340,316 -74,241 -125,609 -140,020 -68,220

204,355 137,546 374,218 154,295 -119,129 34,930 226,933

-26,096 -65,901 -173,504 -46,723 7,452 20,440 -64,951

178,259 71,645 200,714 107,572 -111,677 55,370 161,982

160,621 67,164 155,304 93,889 -113,554 52,942 148,658

17,638 4,481 45,410 13,683 1,877 2,428 13,324
 160,621 67,164 155,304 93,889 -113,554 52,942 148,658
6.1% 2.4% 1.5% 3.4% -4.8% 2.1% 5.3%

ude of the errors in 2011.

3Q17 4Q17 2017 1Q18 2Q18 3Q18 4Q18

35,092 34,927 136,398 35,619 33,242 37,197 37,207

30,055 29,710 115,693 30,384 27,095 30,698 30,900
85.6% 85.1% 84.8% 85.3% 81.5% 82.5% 83.0%
17,620 17,614 67,146 17,286 15,451 17,838 18,232
294 298 1,156 297 281 310 317
7.4 7.7 7.3 7.6 7.2 6.9 7.5
6.3 6.5 6.2 6.5 5.9 5.7 6.3

19,537 19,332 76,366 20,064 19,054 21,184 20,758

17,154 16,653 66,344 17,503 15,981 17,640 17,241
87.8% 86.1% 86.9% 87.2% 83.9% 83.3% 83.1%
6.4 6.3 6.2 6.6 6.1 6.0 5.7

9,376 9,274 36,211 9,249 9,001 9,611 9,680

7,852 7,854 29,941 7,608 6,948 7,843 8,092
83.7% 84.7% 82.7% 82.3% 77.2% 81.6% 83.6%
6.6 7.1 6.6 6.7 5.6 6.0 6.7

6,179 6,321 23,821 6,306 5,188 6,402 6,769

5,050 5,203 19,408 5,274 4,165 5,214 5,568
81.7% 82.3% 81.5% 83.6% 80.3% 81.4% 82.3%
7.1 7.6 7.3 7.3 7.0 7.1 6.9

1,573 1,642 6,230 1,610 1,594 1,635 1,659

853 959 3,421 882 875 875 951
54.2% 58.4% 54.9% 54.8% 54.9% 53.5% 57.3%
223 246 896 225 231 228 237
31.9 35.1 32.7 33.5 34.3 31.9 32.8
17.3 20.5 18.0 18.4 18.8 17.1 18.8
 6.8 7.2 6.9 7.0 7.1 6.2 6.7
5.2 5.3 5.2 5.0 5.0 4.2 4.5

3Q17 4Q17 2017 1Q18 2Q18 3Q18 4Q18

19,126,054 18,797,972 18,797,972 18,688,105 17,392,130 17,200,917 17,566,777
939,851 1,142,004 1,142,004 814,230 773,889 686,440 1,081,642
696,754 559,919 559,919 769,605 514,937 626,723 383,984
258,665 221,188 221,188 276,497 290,178 273,598 320,977
1,209,487 1,214,050 1,214,050 1,291,933 1,187,476 1,079,096 1,162,582
1,117 2,582 2,582 2,284 1,535 2,132 2,931
243,457 236,666 236,666 267,329 247,625 267,710 279,344
85,154 77,987 77,987 82,433 103,176 81,805 69,134

328,872 291,103 291,103 140,586 28,475 33,791 5,768

3,763,357 3,745,499 3,745,499 3,644,897 3,147,291 3,051,295 3,306,362

10,179,960 10,065,335 10,065,335 10,055,224 9,887,245 9,902,049 9,953,365
2,786,047 2,672,550 2,672,550 2,665,212 2,310,528 2,229,514 2,294,072
1,665,089 1,617,247 1,617,247 1,614,703 1,430,913 1,394,263 1,441,072
731,601 697,341 697,341 708,069 616,153 623,796 571,906
15,362,697 15,052,473 15,052,473 15,043,208 14,244,839 14,149,622 14,260,415

19,126,054 18,797,972 18,797,972 18,688,105 17,392,130 17,200,917 17,566,777

1,366,619 1,300,949 1,300,949 1,299,350 1,390,660 1,481,167 1,430,789
1,623,541 1,695,202 1,695,202 1,673,944 1,534,476 1,652,473 1,674,303
2,939 3,511 3,511 2,922 5,245 8,218 3,738
2,808,635 2,843,052 2,843,052 2,962,388 2,702,087 2,512,410 2,459,922
5,801,734 5,842,714 5,842,714 5,938,604 5,632,468 5,654,268 5,568,752
6,824,242 6,605,508 6,605,508 6,348,814 6,116,921 6,122,463 5,864,910
455,339 498,832 498,832 481,586 535,383 497,485 483,656

450,041 374,593 374,593 385,279 330,110 324,165 303,495

956,420 949,697 949,697 961,978 887,523 823,573 872,121
93,794 101,087 101,087 113,175 113,599 91,337 82,365
167,442 158,305 158,305 141,889 120,523 103,333 644,702
8,947,278 8,688,022 8,688,022 8,432,721 8,104,059 7,962,356 8,251,249
14,749,012 14,530,736 14,530,736 14,371,325 13,736,527 13,616,624 13,820,001

3,146,265 3,146,265 3,146,265 3,146,265 3,146,265 3,146,265 3,146,265

428,102 475,118 475,118 531,291 445,903 493,614 597,675
-178 -178 -178 -178 -178 -178 -178

701,587 554,884 554,884 546,331 -15,593 -121,869 -76,926

4,275,776 4,176,089 4,176,089 4,223,709 3,576,397 3,517,832 3,666,836

101,266 91,147 91,147 93,071 79,206 66,461 79,940
4,377,042 4,267,236 4,267,236 4,316,780 3,655,603 3,584,293 3,746,776
 3Q17 4Q17 2017 1Q18 2Q18 3Q18 4Q18

7,749,752 10,595,718 10,595,718 2,698,081 4,923,137 7,448,849 10,787,805

51,424 73,668 73,668 25,539 48,217 68,738 95,099

-5,059,954 -6,722,713 -6,722,713 -1,743,238 -3,343,545 -5,143,166 -7,331,390

-1,475,997 -1,955,310 -1,955,310 -559,714 -983,543 -1,395,536 -1,789,022
-163,707 -223,706 -223,706 -76,643 -127,326 -182,722 -255,988
-85,731 -91,986 -91,986 -11,796 -40,145 -50,426 -29,186
-59,480 -8,931 -8,931 -6,322 -15,745 -9,754 39,612

956,307 1,666,740 1,666,740 325,907 461,050 735,983 1,516,930

6,124 6,503 6,503 40,248 40,248 69,724

-2

2,265,509 3,248,693 3,248,693 903,496 1,937,709 2,695,736 3,645,608

-2,198,327 -3,106,411 -3,106,411 -1,083,699 -1,931,759 -2,816,134 -3,548,239

21,182 51,316 51,316 107,129 215,904 218,975 223,753

-246,923 -403,666 -403,666 -178,566 -277,352 -502,259 -660,707
0 0
-57,413 -87,318 -87,318 -19,911 -44,830 -71,215 -96,206

9,592 12,684 12,684 3,790 5,836 7,360 10,175

-3,848 -9,223 -9,223 11,731 5,757 416 -2,476

-204,104 -287,422 -287,422 -256,030 -48,487 -426,873 -358,370

1,275,470 1,305,384 1,305,384 5,004 382,663 769,162 779,062
132,280 132,280 132,280 80,000 205,000 243,000 293,000

-1,628,587 -1,829,191 -1,829,191 -200,841 -588,714 -745,596 -1,045,662

-244,153 -344,901 -344,901 -184,144 -371,982 -575,172 -692,687

-53,176 -66,642 -66,642 -9,716 -63,359 -68,206 -72,620

-271,939 -389,724 -389,724 -60,577 -181,451 -240,584 -357,355
18,502 13,706 13,706 -2,449 -6,890 -7,969 44,053

-771,603 -1,179,088 -1,179,088 -372,723 -624,733 -625,365 -1,052,209

-19,400 200,230 200,230 -302,846 -212,170 -316,255 106,351

9,924 -7,553 -7,553 -24,928 -155,945 -139,309 -166,713

-9,476 192,677 192,677 -327,774 -368,115 -455,564 -60,362

949,327 949,327 949,327 1,142,004 1,142,004 1,142,004 1,142,004

939,851 1,142,004 1,142,004 814,230 773,889 686,440 1,081,642

 2018 1Q18 2Q18 3Q18 4Q18 2018

8,708,988 2,318,015 1,956,555 2,107,168 2,327,250 8,708,988

1,186,468 295,820 299,703 278,883 312,062 1,186,468
472,758 116,701 101,096 105,930 149,031 472,758
10,368,214 2,730,536 2,357,354 2,491,981 2,788,343 10,368,214

-1,819,969 -514,543 -435,743 -403,345 -466,338 -1,819,969

-2,983,028 -717,854 -685,557 -747,263 -832,354 -2,983,028
-222,507 -60,120 -54,116 -48,954 -59,317 -222,507
-981,646 -348,887 -337,436 -344,080 -342,225 -1,372,628
-1,217,646 -311,610 -295,390 -290,586 -309,295 -1,206,881
-280,279 -79,756 -76,004 -69,050 -55,469 -280,279
-538,347 0 0 0 0 0
-382,243 -98,677 -108,113 -83,235 -76,602 -366,627
-1,237,430 -328,645 -312,344 -284,705 -303,618 -1,229,312
-9,663,095 -2,460,092 -2,304,703 -2,271,218 -2,445,218 -9,481,231

0 0 0 0 0 0

705,119 270,444 52,651 220,763 343,125 886,983

705,119 270,444 52,651 220,763 343,125 886,983
6.8% 9.9% 2.2% 8.9% 12.3% 8.6%

1,686,765 619,331 390,087 564,843 685,350 2,259,611

16.3% #DIV/0! 22.7% 16.5% 22.7% 24.6% 21.8%

2,225,112 619,331 390,087 564,843 685,350 2,259,611

2,225,112 619,331 390,087 564,843 685,350 2,259,611
21.5% 22.7% 16.5% 22.7% 24.6% 21.8%

53,253 12,187 12,740 9,300 19,026 53,253

-356,269 -133,355 -139,171 -135,827 -130,784 -539,137
-105,074 -211 -145,977 -82,847 243,600 14,565
-408,090 -121,379 -272,408 -209,374 131,842 -471,319

297,029 149,065 -219,757 11,389 474,967 415,664

-83,782 -43,213 13,881 26,365 -70,913 -73,880

213,247 105,852 -205,876 37,754 404,054 341,784

181,935 92,169 -207,753 35,213 390,180 309,809

31,312 13,683 1,877 2,541 13,874 31,975
 181,935 92,169 -207,753 35,213 390,180 309,809
1.8% 3.4% -8.8% 1.4% 14.0% 3.0%

2018 1Q18 2Q18 3Q18 4Q18 2018

143,264.7 35,619 33,242 37,197 37,207 143,265

119,077.4 30,384 27,095 30,698 30,900 119,077
83.1% 85.3% 81.5% 82.5% 83.0% 83.1%
68,806 17,286 15,451 17,838 18,232 68,806
1,205 297 281 310 317 1,205
7.3 7.6 7.2 6.9 7.5 7.3
6.1 6.5 5.9 5.7 6.3 6.1

81,060 20,064 19,054 21,184 20,758 81,060

68,365 17,503 15,981 17,640 17,241 68,365
84.3% 87.2% 83.9% 83.3% 83.1% 84.3%
6.1 6.6 6.1 6.0 5.7 6.1

37,541 9,249 9,001 9,611 9,680 37,541

30,492 7,608 6,948 7,843 8,092 30,492
81.2% 82.3% 77.2% 81.6% 83.6% 81.2%
6.2 6.7 5.6 6.0 6.7 6.2

24,664 6,306 5,188 6,402 6,769 24,664

20,221 5,274 4,165 5,214 5,568 20,221
82.0% 527360.0% 80.3% 81.4% 82.3% 82.0%
7.1 5,273.6 7.0 7.1 6.9 7.1

6,498 1,610 1,594 1,635 1,659 6,498

3,583 882 875 875 951 3,583
55.1% 54.8% 54.9% 53.5% 57.3% 55.1%
921 225 231 228 237 921
32.7 33.5 34.3 31.9 32.8 32.7
18.0 18.4 18.8 17.1 18.8 18.0
 6.7 6.9 6.9 6.1 6.6 6.6
4.7 4.9 4.9 4.1 4.3 4.5

2018 1Q18 2Q18 3Q18 4Q18 2018

17,566,777 20,078,722 20,078,722
1,081,642 1,081,642 1,081,642
383,984 383,984 383,984
320,977 290,476 290,476
1,162,582 1,162,582 1,162,582
2,931 2,931 2,931
279,344 279,344 279,344
69,134 69,134 69,134

5,768 5,768 5,768

3,306,362 3,275,861 3,275,861

9,953,365 12,501,809 12,501,809
2,294,072 2,294,072 2,294,072
1,441,072 1,441,072 1,441,072
571,906 565,908 565,908
14,260,415 16,802,861 16,802,861

17,566,777 20,078,722 20,078,722

1,430,789 1,794,286 1,794,286
1,674,303 1,674,303 1,674,303
3,738 3,738 3,738
2,459,922 2,459,922 2,459,922
5,568,752 5,932,249 5,932,249
5,864,910 8,359,462 8,359,462
483,656 529,277 529,277

303,495 303,495 303,495

872,121 786,571 786,571
82,365 82,365 82,365
644,702 644,702 644,702
8,251,249 10,705,872 10,705,872
13,820,001 16,638,121 16,638,121

3,146,265 3,146,265 3,146,265

597,675 218,971 218,971
-178 -178 -178
0 0
-76,926 -4,365 -4,365

3,666,836 3,360,693 3,360,693

79,940 79,908 79,908
3,746,776 3,440,601 3,440,601
 2018 1Q18 2Q18 3Q18 4Q18 2018

10,787,805 2,698,081 4,923,137 7,448,849 10,787,805

95,099 25,539 48,217 68,738 95,099

-7,331,390 -1,598,673 -3,057,890 -4,722,978 -6,760,874

-1,789,022 -559,714 -983,543 -1,395,536 -1,789,022
-255,988 -76,643 -127,326 -182,722 -255,988
-29,186 -11,796 -40,145 -50,426 -29,186
39,612 -6,322 -15,745 -9,754 39,612

1,516,930 470,472 746,705 1,156,171 2,087,446

69,724 40,248 40,248 69,724

0 0

-2 0 -2

3,645,608 903,496 1,937,709 2,690,336 3,645,608

-3,548,239 -1,083,699 -1,931,759 -2,810,734 -3,548,239

223,753 107,129 215,904 218,975 223,753

-660,707 -178,566 -277,352 -502,259 -660,707
0
-96,206 -19,911 -44,830 -71,215 -96,206
0 0

10,175 3,790 5,836 7,360 10,175

-2,476 11,731 5,757 416 -2,476

-358,370 -256,030 -48,487 -426,873 -358,370

0
 779,062 5,004 382,663 769,162 779,062
293,000 80,000 205,000 243,000 293,000

-1,045,662 -384,985 -960,696 -1,320,768 -1,738,349

-692,687 -97,427 -191,308 -280,768 -385,650

-72,620 -9,716 -63,359 -68,206 -72,620

-357,355 -107,715 -275,798 -380,004 -542,222
44,053 -2,449 -6,890 -7,969 44,053

-1,052,209 -517,288 -910,388 -1,045,553 -1,622,725

106,351 -302,846 -212,170 -316,255 106,351

-166,713 -24,928 -155,945 -139,310 -166,713

-60,362 -327,774 -368,115 -455,565 -60,362

1,142,004 1,142,004 1,142,004 1,142,004 1,142,004

1,081,642 814,230 773,889 686,439 1,081,642

 1Q19 2Q19 3Q19 4Q19 2019 1Q20 2Q20

2,167,982 2,019,675 2,340,297 2,477,675 9,005,629 2,013,702 122,947

263,496 269,261 251,691 279,986 1,064,434 252,389 318,727
93,790 81,021 73,112 112,941 360,864 86,234 130,210
2,525,268 2,369,957 2,665,100 2,870,602 10,430,927 2,352,325 571,884

-476,012 -432,241 -446,772 -439,737 -1,794,762 -406,115 -174,051

-746,551 -721,356 -717,320 -743,781 -2,929,008 -652,362 -77,134
-54,066 -52,707 -59,800 -55,311 -221,884 -56,118 -5,877
-351,644 -351,729 -375,841 -390,762 -1,469,976 -383,122 -306,832
-322,821 -303,404 -310,419 -339,215 -1,275,859 -285,140 -113,577
-64,246 -64,329 -62,734 -70,021 -261,330 -50,526 -18,006
0 0 0 0 0 0 0
-104,056 -107,955 -104,551 -128,050 -444,612 -93,895 -139,924
-323,750 -296,043 -318,774 -353,328 -1,291,895 -329,105 -431,293
-2,443,146 -2,329,764 -2,396,211 -2,520,205 -9,689,326 -2,256,383 -1,266,694

0 0 0 0 0 0 0

82,122 40,193 268,889 350,397 741,601 95,942 -694,810

82,122 40,193 268,889 350,397 741,601 95,942 -694,810
3.3% 1.7% 10.1% 12.2% 7.1% 4.1% -121.5%

433,766 391,922 644,730 741,159 2,211,577 479,064 -387,978

17.2% 16.5% 24.2% 25.8% 21.2% 20.4% -67.8%

433,766 391,922 644,730 741,159 2,211,577 479,064 -387,978

433,766 391,922 644,730 741,159 2,211,577 479,064 -387,978
17.2% 16.5% 24.2% 25.8% 21.2% 20.4% -67.8%

5,891 6,309 4,063 10,020 26,283 7,088 5,953

-138,446 -141,799 -145,813 -163,876 -589,934 -127,354 -128,795
6,877 28,101 -72,319 1,306 -36,035 -1,896,501 -433,638
-125,678 -107,389 -214,069 -152,550 -599,686 -2,016,767 -556,480

-43,556 -67,196 54,820 197,847 141,915 -1,920,825 -1,251,290

-13,041 3,767 32,202 30,770 53,698 -202,676 357,443

-56,597 -63,429 87,022 228,617 195,613 -2,123,501 -893,847

-60,074 -62,817 86,265 227,057 190,431 -2,120,243 -890,044

3,477 -612 757 1,560 5,182 -3,258 -3,803
-60,074 -62,817 86,265 227,057 190,431 -2,120,243 -890,044
-2.4% -2.7% 3.2% 7.9% 1.8% -90.1% -155.6%

1Q19 2Q19 3Q19 4Q19 2019 1Q20 2Q20

37,989 34,836 37,882 38,405 149,112 35,495 2,190

31,979 29,025 31,683 31,835 124,521 28,763 1,131
84.2% 83.3% 83.6% 82.9% 83.5% 81.0% 51.6%
18,174 16,875 19,194 19,946 74,189 17,654 640
322 300 323 327 1,273 286 66
6.8 7.0 7.4 7.8 7.2 7.0 10.9
5.7 5.8 6.2 6.5 6.0 5.7 5.6

21,695 19,683 20,321 19,634 81,333 17,986 928

18,458 16,943 17,321 16,344 69,065 14,669 386
85.1% 86.1% 85.2% 83.2% 84.9% 81.6% 41.6%
5.6 5.3 6.1 6.0 5.8 5.9 7.5

9,383 9,115 10,548 11,396 40,442 10,553 890

7,704 7,283 8,662 9,714 33,363 8,559 541
82.1% 79.9% 82.1% 85.2% 82.5% 81.1% 60.8%
6.2 6.8 7.4 7.1 6.9 6.0 5.0

6,910 6,038 7,013 7,376 27,337 6,926 372

5,816 4,799 5,699 5,778 22,093 5,535 203
84.2% 79.5% 81.3% 78.3% 80.8% 79.9% 54.6%
6.5 6.5 6.5 6.6 6.5 6.1 6.9

1,604 1,521 1,592 1,640 6,357 1,587 919

899 849 853 925 3,526 832 716
56.0% 55.8% 53.6% 56.4% 55.5% 52.5% 78.0%
215 220 225 244 904 226 168
29.3 31.7 29.5 30.3 30.2 30.3 44.5
16.4 17.7 15.8 17.1 16.7 15.9 34.7
 6.4 6.7 6.3 6.6 6.5 6.4 57.8
4.5 4.6 4.4 4.6 4.5 4.5 54.3

1Q19 2Q19 3Q19 4Q19 2019 1Q20 2Q20

20,225,507 20,329,044 20,294,830 21,087,806 21,087,806 17,480,497 15,761,732
1,124,326 1,061,348 947,442 1,072,579 1,072,579 1,510,798 1,334,142
486,401 396,752 535,729 499,504 499,504 263,030 126,067
259,085 281,441 255,613 313,449 313,449 247,612 206,001
1,125,376 1,208,917 1,381,583 1,244,348 1,244,348 579,912 463,609
6,549 6,849 12,925 19,645 19,645 20,975 21,691
301,659 335,913 368,013 354,232 354,232 360,428 356,933
64,013 77,421 53,365 29,321 29,321 58,704 61,667

2,006 51,407 363,413 485,150 485,150 465,642 1,648

3,369,415 3,420,048 3,918,083 4,018,228 4,018,228 3,507,101 2,571,758

12,565,500 12,580,143 12,359,187 12,919,618 12,919,618 12,599,273 11,826,849
2,283,269 2,319,106 2,139,315 2,209,576 2,209,576 0 0
1,434,324 1,456,644 1,355,640 1,448,241 1,448,241 1,134,477 1,008,108
572,999 553,103 522,605 492,143 492,143 239,646 355,017
16,856,092 16,908,996 16,376,747 17,069,578 17,069,578 13,973,396 13,189,974

20,225,507 20,329,044 20,294,830 21,087,806 21,087,806 17,480,497 15,761,732

1,790,900 2,314,264 2,125,965 1,885,660 1,885,660 2,116,549 2,321,770
1,704,729 1,687,751 1,872,513 2,222,874 2,222,874 1,980,570 2,286,185
3,699 2,199 6,027 11,925 11,925 2,930 2,376
2,301,413 2,442,420 2,588,873 2,840,483 2,840,483 2,201,185 2,030,135
5,800,741 6,446,634 6,593,378 6,960,942 6,960,942 6,301,234 6,640,466
8,790,470 8,341,443 8,432,493 8,530,418 8,530,418 8,712,172 7,610,059
462,785 526,634 600,569 619,110 619,110 639,223 619,030

312,641 307,386 288,370 286,403 286,403 289,474

778,951 772,884 705,674 616,803 616,803 577,031 460,091
89,416 91,099 95,194 93,570 93,570 82,090 392,872
628,236 792,518 738,450 851,383 851,383 798,266 86,515
11,062,499 10,831,964 10,860,750 10,997,687 10,997,687 11,098,256 856,417
16,863,240 17,278,598 17,454,128 17,958,629 17,958,629 17,399,490 10,024,984

3,146,265 3,146,265 3,146,265 3,146,265 3,146,265 3,146,265 3,146,265

158,897 96,080 182,345 352,272 352,272 -1,767,971 -2,658,015
-178 -178 -178 -178 -178 -178 -178
0 0 0 0 0 0 0
-36,890 -211,531 -482,509 -367,577 -367,577 -1,295,716 -1,387,267

3,268,094 3,030,636 2,845,923 3,130,782 3,130,782 82,400 -899,195

94,173 19,810 (5,221) (1,605) (1,605) (1,393) (4,523)
3,362,267 3,050,446 2,840,702 3,129,177 3,129,177 81,007 -903,718
 1Q19 2Q19 3Q19 4Q19 2019 1Q20 2Q20

2,536,205 5,666,473 8,230,559 11,079,333 2,418,328 3,174,663

27,027 52,441 64,919 127,683 25,492 37,038

-1,739,695 -3,686,587 -5,096,491 -6,663,875 -1,702,826 -2,375,684

-504,940 -974,992 -1,424,201 -1,644,806 -385,300 -600,760
-51,345 -152,217 -210,046 -267,643 -38,866 -45,569
-12,719 -29,750 -32,566 -45,311 -49,056 -55,164
-27,988 -26,071 117,423 241,286 -86,436 38,876

226,545 849,297 1,649,597 2,826,667 181,336 173,400

0 0

-6 -5

-289,582 -294,105 -294,105

728,847 2,057,987 3,066,595 4,063,582 856,363

-824,446 -2,043,453 -3,211,312 -4,131,890 -682,397 1,195,266

274 28,702 47,896 50,322 64,941 -961,050

-181,826 -406,557 -588,170 -1,276,621 -134,730 64,941

-18,504 -41,084 -62,842 -140,173 -13,956 -209,515

-37,000 -47,936 -39,064

7,730 10,316 14,043 17,822 3,251 6,132

-597 -1,251 -1,921 -2,249 -1,275 -1,986

-288,522 -721,928 -1,077,757 -1,713,312 92,197 54,724

-289,588 -294,105 -3,225

 594,354 1,038,473 1,349,970 1,781,728 596,131 689,809
0 50,000 64,000 93,000 254,668 560,296

-306,081 -617,926 -1,137,847 -1,860,455 -392,555 -773,100

-94,136 -190,567 -292,082 -398,992 -109,524 -106,461

0 -55,116 -55,116 -55,116 -571 -571

-100,919 -255,892 -397,206 -550,877 -121,864 -164,377
27,246 -57,827 -58,341 -58,704 -1,727 -107,787

-169,124 -88,855 -526,622 -1,343,521 224,558 94,584

-231,101 38,514 45,218 63,939 498,091 322,708

-15,803 -58,808 -179,418 -73,002 -59,872 -61,145

-246,904 -20,294 -134,200 -9,063 438,219 261,563

1,081,642 1,081,642 1,081,642 1,081,642 1,072,579 584,271

834,738 1,061,348 947,442 1,072,579 1,510,798 1,334,142

 3Q20 4Q20 2020 1Q21 2Q21 3Q21 4Q21

121,044 456,081 2,713,774 496,979 455,691 914,582 1,475,129

283,956 354,821 1,209,893 345,221 370,162 361,437 464,814
107,932 86,626 411,002 70,964 62,851 37,602 55,914
512,932 897,528 4,334,669 913,164 888,704 1,313,621 1,995,857

-196,137 -185,757 -962,060 -234,309 -232,142 -252,445 -323,004

-109,674 -206,173 -1,045,343 -265,603 -267,474 -392,745 -561,955
-10,137 -19,776 -91,908 -14,954 -15,263 -21,986 -37,005
-300,090 -399,343 -1,389,387 -293,209 -268,801 -290,855 -312,529
-128,215 -193,072 -720,004 -166,209 -167,537 -193,898 -227,544
-12,565 -16,592 -97,689 -15,790 -15,529 -17,184 -28,860
0 0 0 0 -15,045 -43,465 -62,119
-68,297 -170,266 -472,382 -102,455 -103,231 -206,319 -121,734
-252,477 -208,309 -1,221,184 -176,368 -161,430 -373,950 -247,677
-1,077,592 -1,399,288 -5,999,957 -1,268,896 -1,246,452 -1,792,847 -1,922,427

0 0 0 0 15,045 43,465 62,119

-564,660 -501,760 -1,665,288 -355,732 -357,748 -479,226 73,430

-564,660 -501,760 -1,665,288 -355,732 -342,703 -435,761 135,549
-110.1% -55.9% -38.4% -39.0% -38.6% -33.2% 6.8%

-264,570 -102,417 -275,901 -62,523 -88,947 -188,371 385,959

-51.6% -11.4% -6.4% -6.8% -10.0% -14.3% 19.3%

-264,570 -102,417 -275,901 -62,523 -73,902 -144,906 448,078

-264,570 -102,417 -275,901 -62,523 -73,902 -144,906 448,078
-51.6% -11.4% -6.4% -6.8% -8.3% -11.0% 22.5%

29,097 8,259 50,397 7,469 4,363 3,019 6,256

-114,506 -216,324 -586,979 -193,647 -188,880 -206,130 -216,887
-64,833 -508,881 -2,903,853 -108,689 -585,401 -102,807 -1,383,596
-150,242 -716,946 -3,440,435 -294,866 -769,918 -305,918 -1,594,227

-714,902 -1,218,706 -5,105,723 -650,598 -1,127,666 -785,144 -1,520,797

141,017 254,404 550,188 216,929 355,389 90,994 -1,232,247

-573,885 -964,302 -4,555,535 -433,669 -772,277 -694,150 -2,753,044

-573,123 -962,476 -4,545,886 -430,865 -769,637 -691,873 -2,755,113

-762 -1,826 -9,649 2,804 -2,640 -2,277 2,069
-573,123 -962,476 -4,545,886 -430,865 -769,637 -691,873 -2,755,113
-111.7% -107.2% -104.9% -47.2% -86.6% -52.7% -138.0%

3Q20 4Q20 2020 1Q21 2Q21 3Q21 4Q21

5,395 12,638 55,718 13,657 10,755 18,823 24,401

3,577 9,153 42,624 8,945 7,384 14,142 19,845
66.3% 72.4% 76.5% 65.5% 68.7% 75.1% 81.3%
2,601 7,404 28,299 7,343 6,420 11,585 14,848
78 147 578 144 128 179 226
3.4 5.0 6.4 5.6 6.2 6.5 7.4
2.2 3.6 4.9 3.6 4.2 4.9 6.0

1,393 3,576 23,883 4,090 2,796 5,463 8,112

633 1,932 17,620 2,085 1,452 3,366 6,597
45.4% 54.0% 73.8% 51.0% 51.9% 61.6% 81.3%
5.3 5.0 5.8 3.3 4.0 4.1 5.7

3,188 6,204 20,834 6,332 4,584 8,296 10,114

2,395 5,166 16,662 4,547 3,609 6,811 8,490
75.1% 83.3% 80.0% 71.8% 78.7% 82.1% 83.9%
3.1 4.0 4.9 3.6 4.2 5.0 5.7

814 2,858 10,970 3,234 3,375 5,064 6,174

549 2,055 8,343 2,313 2,323 3,965 4,758
67.5% 71.9% 76.0% 71.5% 68.8% 78.3% 77.1%
11.8 4.9 6.3 5.0 4.9 6.3 6.4

958 1,245 4,708 1,119 1,096 1,178 1,395

697 832 3,078 731 745 725 833
72.8% 66.9% 65.4% 65.3% 68.0% 61.6% 59.7%
178 244 817 192 199 194 216
40.7 42.6 39.3 47.2 49.7 49.8 55.8
29.6 28.5 25.7 30.8 33.8 30.7 33.3
 20.0 11.1 10.8 9.3 11.6 9.5 7.9
17.9 9.4 8.9 7.3 9.1 7.4 5.6

3Q20 4Q20 2020 1Q21 2Q21 3Q21 4Q21

14,962,890 15,650,090 15,650,090 14,881,175 14,834,951 14,438,217 13,312,434
853,468 1,695,841 1,695,841 1,330,432 1,534,966 930,181 1,046,835
78,234 50,250 50,250 57,554 66,775 88,181 101,138
181,323 155,892 155,892 127,844 134,757 101,299 108,368
433,993 599,381 599,381 459,411 603,382 721,638 902,672
581 158 158 1,474 609 1,330 724
313,930 323,574 323,574 297,409 294,841 274,458 287,337
55,584 42,320 42,320 36,863 42,169 40,601 41,264

1,099 276,122 276,122 230,357 230,377 222,780 146,792

1,918,212 3,143,538 3,143,538 2,541,344 2,907,876 2,380,468 2,635,130

11,594,725 10,730,269 10,730,269 10,423,473 9,539,855 9,618,914 9,489,867
0 0 0 0 0 0 0
964,575 1,046,559 1,046,559 972,518 1,090,906 1,019,975 1,018,892
485,378 729,724 729,724 943,840 1,296,314 1,418,860 168,545
13,044,678 12,506,552 12,506,552 12,339,831 11,927,075 12,057,749 10,677,304

14,962,890 15,650,090 15,650,090 14,881,175 14,834,951 14,438,217 13,312,434

2,757,343 3,055,730 3,055,730 3,809,249 5,142,150 4,414,438 4,453,451
2,087,043 2,322,125 2,322,125 2,246,359 3,070,138 3,198,390 4,860,153
3,351 656 656 1,552 3,469 5,924 675
1,945,080 2,113,377 2,113,377 1,950,686 2,772,037 2,948,620 3,022,050
6,792,817 7,491,888 7,491,888 8,007,846 10,987,794 10,567,372 12,336,329
7,239,309 7,803,801 7,803,801 7,010,493 5,244,105 5,835,391 5,948,702
637,987 651,600 651,600 683,659 672,924 672,029 472,426
422,470 0 0 0
396,423 396,423 552,545 549,568 714,772 712,581
506,636 588,359 588,359 356,523 377,355 356,982 341,011
371,664 384,280 384,280 68,074 61,892 55,399 56,233
73,599 74,116 74,116 654,749 601,914 561,661 512,056
818,291 702,008 702,008 9,748,513 7,507,758 8,196,234 8,043,009
9,647,486 10,600,587 10,600,587 17,756,359 18,495,552 18,763,606 20,379,338

3,146,265 3,146,265 3,146,265 3,146,265 3,146,265 3,146,265 3,146,265

-3,231,138 -4,193,615 -4,193,615 -4,624,482 -5,394,119 -6,085,992 -8,841,106
-178 -178 -178 -178 -178 -178 -178
0 0 0 0 0 0 0
-1,387,153 -1,388,185 -1,388,185 -1,388,131 -1,402,095 -1,371,612 -1,361,529

-1,472,204 -2,435,713 -2,435,713 -2,866,526 -3,650,127 -4,311,517 -7,056,548

(5,209) (6,673) (6,673) (8,658) (10,474) (13,872) (10,356)
-1,477,413 -2,442,386 -2,442,386 -2,875,184 -3,660,601 -4,325,389 -7,066,904
 3Q20 4Q20 2020 1Q21 2Q21 3Q21 4Q21

3,760,409 4,620,409 914,899 1,893,716 3,298,821

41,646 51,900 16,517 30,664 41,962

-3,054,762 -3,817,339 -817,439 -1,713,747 -2,828,225

-985,281 -1,227,010 -249,125 -477,191 -695,008
-56,367 -70,558 -31,634 -47,158 -81,266
-55,206 -65,692 -16,890 -30,402 -46,404
22,282 13,593 -15,636 -23,358 -49,657

-327,279 -494,697 -199,308 -367,476 -359,777

1,375,338 1,464,012 0 0 21

-1,084,704 -1,140,940 -82 -198 -205

75,566 0 0 42,000
75,566 -324,264 -25,296 -83,708 -356,050

-264,354 -75,433 -9,044 -24,940 -64,797

-48,308

34,344 36,859 5,378 6,471 7,807

-2,192 -2,192 -83 -425 18,475

85,690 33,608 -29,127 -102,800 -352,749

-3,225 -3,225
689,809 1,425,184 0 0 0
560,296 560,296 0 369,898 370,465
373,125 0 130,102 130,102
-786,354 -793,712 -18,241 -30,383 -345,983
-113,741 -122,062 -61,956 -88,958 -97,438

-571 -571 0 0 0
-175,585 -210,418 -41,187 -64,428 -85,901
-107,788 -107,788 -3,415 -3,803 -6,481

62,841 1,120,829 -124,799 312,428 -35,236

-178,748 659,740 -353,234 -157,848 -747,762

-40,363 -36,478 -12,175 -3,027 -17,898

-219,111 623,262 -365,409 -160,875 -765,660

-397,859 1,072,579 1,695,841 1,695,841 1,695,841

853,468 1,695,841 1,330,432 1,534,966 930,181

 2021 1Q22 2Q22 3Q22 4Q22 2022 1Q23

3,342,381 1,486,239 1,713,385 2,145,387 2,291,419 7,636,430 2,394,352

1,541,635 430,698 462,829 412,452 420,113 1,726,092 377,290
227,331 42,094 49,873 29,580 32,739 154,286 33,816
5,111,346 1,959,031 2,226,087 2,587,419 2,744,271 9,516,807 2,805,458

-1,041,900 -284,253 -289,633 -302,163 -390,286 -1,266,335 -359,865

-1,487,777 -750,570 -948,908 -1,110,177 -1,072,850 -3,882,505 -1,059,759
-89,208 -28,559 -41,951 -46,821 -49,704 -167,035 -49,980
-1,165,394 -292,245 -283,459 -303,444 -300,364 -1,179,512 -278,054
-755,188 -224,445 -255,430 -292,139 -264,145 -1,036,159 -297,345
-77,363 -33,354 -36,957 -48,500 -65,545 -184,356 -63,133
-120,629 -69,608 -73,676 -32,853 -26,709 -202,846 -23,732
-533,739 -155,544 -144,741 -138,511 -144,052 -582,848 -137,603
-959,425 -258,608 -337,320 -249,687 -290,876 -1,136,491 -272,954
-6,230,622 -2,097,186 -2,412,075 -2,524,295 -2,604,531 -9,638,087 -2,542,425

120,629 69,608 73,676 32,853 80,009 256,146 32,042

-1,119,276 -138,155 -185,988 63,124 139,740 -121,280 263,033

-998,647 -68,547 -112,312 95,977 219,749 134,866 295,075
-19.5% -3.5% -5.0% 3.7% 8.0% 1.4% 10.5%

46,118 154,090 97,471 366,568 440,104 1,058,232 541,087

0.9% 7.9% 4.4% 14.2% 16.0% 11.1% 19.3%

166,747 223,698 171,147 399,421 466,813 1,261,078 564,819

166,747 223,698 171,147 399,421 520,113 1,314,378 573,129
3.3% 11.4% 7.7% 15.4% 19.0% 13.8% 20.4%

21,107 4,563 5,670 24,263 1,017,799 1,052,295 17,922

-805,544 -259,399 -206,422 -239,631 -236,952 -942,404 -164,164
-2,180,493 831 -135,573 -223,494 1,715,674 1,357,438 -2,613
-2,964,929 -254,005 -336,324 -438,862 2,496,521 1,467,330 -148,855

-4,084,205 -392,160 -522,313 -375,738 2,636,261 1,346,050 114,178

-568,935 10,895 -1,962 79,252 -97,098 -8,914 6,879

-4,653,140 -381,265 -524,275 -296,486 2,539,163 1,337,136 121,057

-4,647,488 -380,073 -525,352 -297,005 2,538,448 1,336,018 121,801

-44 -1,192 -1,077 -519 715 -2,073 -744
-4,647,488 -380,073 -525,352 -297,005 2,538,448 1,336,018 121,801
-90.9% -19.4% -23.6% -11.5% 92.5% 14.0% 4.3%

2021 1Q22 2Q22 3Q22 4Q22 2022 1Q23

67,636 25,913 25,294 30,674 31,971 113,852 32,737

50,317 20,855 20,295 25,426 26,012 92,588 26,530
74.4% 80.5% 80.2% 82.9% 81.4% 81.3% 81.0%
40,195 14,350 13,974 16,989 17,153 62,467 16,954
677 232 231 270 284 1,017 285
6.6 7.1 8.4 8.4 8.8 8.2 9.0
4.9 5.7 6.8 7.0 7.2 6.8 7.3

20,461 10,456 10,681 13,645 14,793 49,575 15,542

13,500 8,251 9,108 11,531 12,239 41,129 12,842
66.0% 78.9% 85.3% 84.5% 82.7% 83.0% 82.6%
4.6 5.4 6.4 6.9 6.9 6.5 7.0

29,327 9,451 9,091 11,180 11,169 40,891 11,323

23,456 7,733 6,785 9,121 8,866 32,505 8,880
80.0% 81.8% 74.6% 81.6% 79.4% 79.5% 78.4%
4.8 5.8 7.1 7.1 7.1 6.7 7.2

17,848 6,007 5,521 5,848 6,009 23,385 5,871

13,360 4,870 4,402 4,774 4,896 18,943 4,807
74.9% 81.1% 79.7% 81.6% 81.5% 81.0% 81.9%
5.8 6.6 7.6 8.0 8.2 7.7 8.2
Note (3Q22): Due to IT systems implementation effects, RASK by business unit does n
flyer program contribution.

4,788 1,430 1,459 1,624 1,742 6,256 1,703

3,035 836 847 897 953 3,532 902
63.4% 58.4% 58.1% 55.2% 54.7% 56.5% 52.9%
802 215 219 227 240 901 229
50.8 51.5 54.6 46.0 44.1 48.9 41.8
32.2 30.1 31.7 25.4 24.1 27.6 22.2
 9.2 8.1 9.5 8.2 8.1 8.5 7.8
7.0 5.2 5.8 4.6 4.8 5.1 4.5
4.0 4.3 4.0

2021 1Q22 2Q22 3Q22 4Q22 2022 1Q23

13,312,434 13,959,720 13,757,369 13,622,617 13,211,024 13,211,024 13,439,012
1,046,835 1,178,908 1,133,350 897,183 1,216,675 1,216,675 1,415,420
101,138 118,123 155,186 158,802 503,515 503,515 502,250
108,368 159,046 163,037 172,056 191,364 191,364 172,597
902,672 1,020,882 1,046,228 1,103,707 1,008,109 1,008,109 1,091,327
724 1,666 1,336 557 19,523 19,523 4,944
287,337 338,246 341,554 391,102 477,789 477,789 505,313
41,264 51,711 27,972 58,072 33,033 33,033 37,856

146,792 149,334 143,424 135,670 86,416 86,416 60,508

2,635,130 3,017,916 3,012,087 2,917,149 3,536,424 3,536,424 3,790,215

9,489,867 9,576,603 9,478,411 9,454,180 8,411,661 8,411,661 8,354,278
0 0 0 0 0 0 0
1,018,892 1,162,655 1,065,485 1,031,745 1,080,386 1,080,386 1,097,083
168,545 202,546 201,386 219,543 182,553 182,553 197,436
10,677,304 10,941,804 10,745,282 10,705,468 9,674,600 9,674,600 9,648,797

13,312,434 13,959,720 13,757,369 13,622,617 13,211,024 13,211,024 13,439,012

4,453,451 4,926,472 5,449,761 5,538,738 802,841 802,841 878,851
4,860,153 5,213,745 5,239,238 5,404,606 1,627,992 1,627,992 1,668,567
675 676 3,999 3,637 1,026 1,026 2,794
3,022,050 3,191,434 2,822,807 2,918,002 2,656,836 2,656,836 2,640,876
12,336,329 13,332,327 13,515,805 13,864,983 5,088,695 5,088,695 5,191,088
5,948,702 6,068,693 6,203,056 6,123,626 5,979,039 5,979,039 5,861,063
472,426 373,228 266,142 239,881 326,284 326,284 317,314
0 0 0 0 0 0 0
712,581 821,947 853,710 804,254 927,964 927,964 928,602
341,011 384,835 348,049 335,275 344,625 344,625 358,276
56,233 64,427 56,839 56,862 93,488 93,488 104,795
512,056 474,328 505,428 461,111 420,208 420,208 488,556
8,043,009 8,187,458 8,233,224 8,021,009 8,091,608 8,091,608 8,058,606
20,379,338 21,519,785 21,749,029 21,885,992 13,180,303 13,180,303 13,249,694

3,146,265 3,146,265 3,146,265 3,146,265 13,298,486 13,298,486 13,303,412

-8,841,106 -9,221,179 -9,744,377 -10,040,345 -7,501,896 -7,501,896 -7,322,966
-178 -178 -178 -178 -178 -178 -178
0 0 0 0 39 39 39
-1,361,529 -1,477,059 -1,385,110 -1,355,740 -5,754,173 -5,754,173 -5,778,450

-7,056,548 -7,552,151 -7,983,400 -8,249,998 42,278 42,278 201,857

(10,356) (7,914) (8,260) (13,377) (11,557) (11,557) (12,539)
-7,066,904 -7,560,065 -7,991,660 -8,263,375 30,721 30,721 189,318
 2021 1Q22 2Q22 3Q22 4Q22 2022 1Q23

5,359,778 2,011,561 4,700,096 7,536,252 10,549,542 3,062,687

52,084 20,936 47,069 81,742 117,118 42,779

-4,401,485 -1,646,167 -3,799,969 -6,109,188 -9,113,130 -2,198,954

-941,068 -286,876 -519,223 -753,567 -1,039,336 -363,929
-156,395 -74,758 -132,406 -202,525 -272,823 -64,261
-9,437 -4,777 -8,411 -12,344 -14,314 -5,653
-87,576 -23,816 -56,282 -83,289 -130,260 -30,734

-184,099 -3,897 230,874 457,081 96,797 441,935

752

35 290 417 417 417 0

-208 -314 -331 -331 -331 0

105,000 0 18,825 18,825 56,377 42,349

-587,245 -88,890 -212,550 -462,127 -780,538 -97,886

-88,518 -8,505 -26,680 -34,565 -50,116 -13,593

9,056 173 351 10,080 18,934 23,273

18,475 0 6,300 6,300 6,300 20,111

-542,653 -97,246 -213,668 -461,401 -748,957 -25,746

549,038

$ 3,202,790 0
 0 0 2,361,875 0
661,609 277,758 2,779,476 2,779,476 4,856,025 0
130,102 22,242 234,363 234,363 770,522 0
-463,048 -60,698 -1,870,614 -1,951,178 -8,759,413 -82,363
-103,366 -6,002 -10,718 -76,336 -131,917 -56,687
-728,903 -728,903 -1,008,483 0
0 0 0 0 0 0
-104,621 -18,078 -243,511 -293,554 -521,716 -84,298
-11,034 -433 -70,021 -70,048 -463,766 -2,946

109,642 214,789 90,072 -106,180 854,955 -226,294

-617,110 113,646 107,278 -110,500 202,795 189,895

-31,896 18,427 -20,763 -39,152 -32,955 8,850

-649,006 132,073 86,515 -149,652 169,840 198,745

1,695,841 1,046,835 1,046,835 1,046,835 1,046,835 1,216,675

1,046,835 1,178,908 1,133,350 897,183 1,216,675 1,415,420

 2Q23 3Q23 4Q23 2023 1Q24

2,277,553 2,695,572 2,847,672 10,215,148 2,897,842

355,324 328,949 363,829 1,425,393 369,357
43,186 31,944 39,694 148,641 54,134
2,676,063 3,056,465 3,251,195 11,789,182 3,321,333

-377,948 -422,545 -422,980 -1,583,337 -425,752

-850,523 -948,301 -1,088,637 -3,947,220 -1,024,373
-50,947 -78,352 -64,880 -244,160 -61,732
-287,405 -316,961 -322,953 -1,205,373 -332,822
-318,942 -337,113 -369,396 -1,322,795 -387,659
-65,402 -64,349 -78,954 -271,838 -76,131
-23,464 -22,136 -22,544 -91,876 -1,233
-152,871 -137,577 -173,753 -601,804 -194,231
-320,047 -355,346 -403,224 -1,351,571 -376,638
-2,447,549 -2,682,680 -2,947,321 -10,619,974 -2,880,572

42,721 35,346 48,584 158,693 21,943

228,514 373,785 303,874 1,169,208 440,762

271,235 409,131 352,458 1,327,899 462,705
10.1% 13.4% 10.8% 11.3% 13.9%

515,919 690,746 626,827 2,374,581 773,584

19.3% 22.6% 19.3% 20.1% 23.3%

539,383 712,882 649,371 2,466,457 774,817

558,640 726,092 675,411 2,533,272 795,527
20.9% 23.8% 20.8% 21.5% 24.0%

45,264 32,671 29,499 125,356 31,450

-172,613 -173,982 -187,472 -698,231 -191,385
45,685 -3,073 -39,838 161 -5,729
-81,664 -144,384 -197,811 -572,714 -165,664

146,850 229,401 106,063 596,492 275,098

-2,792 3,376 -22,405 -8,914 -15,143

144,058 232,777 83,658 587,578 259,955

145,251 231,820 82,960 581,831 258,278

-1,193 957 698 -282 1,676
 145,251 231,820 82,960 581,831 258,279
5.4% 7.6% 2.6% 4.9% 7.8%

2Q23 3Q23 4Q23 2023 1Q24

32,477 35,357 36,680 137,251 38,461

26,107 30,171 31,199 114,007 32,458
80.4% 85.3% 85.1% 83.1% 84.4%
17,128 19,734 20,083 73,898 20,235
285 306 319 1,195 331
8.7 8.9 9.1 9.0 8.9
7.0 7.6 7.8 7.4 7.5

15,851 17,629 18,491 67,514 19,452

13,159 15,356 15,983 57,340 16,959
83.0% 87.1% 86.4% 84.9% 87.2%
6.7 7.3 7.1 7.0 7.2

10,723 11,321 11,398 44,766 11,855

8,290 9,481 9,534 36,185 9,588
77.3% 83.7% 83.6% 80.8% 80.9%
7.1 8.4 9.8 8.2 8.6

5,882 6,407 6,810 24,970 7,154

4,644 5,334 5,697 20,482 5,911
79.0% 83.3% 83.7% 82.0% 82.6%
7.5 8.3 8.1 8.0 7.7
n effects, RASK by business unit does not include frequent

1,761 1,781 1,925 7,171 1,931

889 889 1,024 3,704 1,012
50.5% 49.9% 53.2% 51.7% 52.4%
225 230 261 946 235
40.0 37.0 35.5 38.5 36.5
20.2 18.5 18.9 19.9 19.1
 7.5 7.6 8.0 7.7 7.5
4.9 4.9 5.1 4.9 4.8
4.3 4.3 4.4 4.3 4.3

2Q23 3Q23 4Q23 2023 1Q24

13,638,747 14,286,747 14,667,315 14,667,315 14,903,214
1,525,229 1,629,496 1,714,761 1,714,761 1,851,373
198,767 225,409 174,819 174,819 178,325
164,165 200,786 185,264 185,264 181,786
1,287,604 1,447,872 1,385,910 1,385,910 1,369,166
4,119 1,224 28 28 7
531,230 551,980 592,880 592,880 585,315
51,782 50,554 47,030 47,030 67,276

54,160 73,099 102,670 102,670 102,863

3,817,056 4,180,420 4,203,362 4,203,362 4,336,111

8,466,403 8,745,451 9,091,130 9,091,130 9,225,657
0 0 0 0 0
1,145,137 1,135,181 1,151,986 1,151,986 1,124,053
210,151 225,695 220,837 220,837 217,393
9,821,691 10,106,327 10,463,953 10,463,953 10,567,103

13,638,747 14,286,747 14,667,315 14,667,315 14,903,214

538,572 599,954 596,063 596,063 676,638
1,624,534 1,773,097 1,765,279 1,765,279 1,742,214
2,097 1,240 2,371 2,371 2,658
3,063,584 3,172,971 3,324,422 3,324,422 3,264,064
5,228,787 5,547,262 5,688,135 5,688,135 5,685,574
5,863,419 6,075,138 6,341,669 6,341,669 6,400,346
385,987 395,557 418,587 418,587 435,147
0 0 0 0 0
971,760 959,244 926,736 926,736 983,749
372,598 360,962 382,359 382,359 372,448
128,495 123,766 122,618 122,618 139,845
441,374 395,020 348,936 348,936 298,051
8,163,633 8,309,687 8,540,905 8,540,905 8,629,586
13,392,420 13,856,949 14,229,040 14,229,040 14,315,160

5,003,534 5,003,534 5,003,534 5,003,534 5,003,534

244,065 406,339 464,411 464,411 645,207
0 0 0 0 0
39 39 39 39 39
-4,987,842 -4,972,483 -5,017,682 -5,017,682 -5,050,063

260 437,429 450,302 450,302 598,717

(13,469) (7,631) (12,027) (12,027) (10,663)
246 429,798 438,275 438,275 588,054
 2Q23 3Q23 4Q23 2023 1Q24

6,288,152 9,721,455 13,397,385 3,313,955

84,953 117,382 169,692 79,829

-4,558,603 -7,067,817 -9,689,508 -2,510,340

-681,849 -957,947 -1,304,696 -344,111
-118,672 -198,128 -270,580 -94,536
-11,527 -15,451 -18,379 -22,644
-32,584 -41,231 -20,346 35,972

969,870 1,558,263 2,263,568 458,125

0 0 0 0

0 0 0 0

46,524 46,524 46,524 19,966

-263,739 -429,271 -795,787 -102,484
0
-22,462 -57,450 -68,052 -13,297
0
0
37,772 63,927 98,552 37,417
0
31,111 38,278 59,258 27,589

-170,794 -337,992 -659,505 -30,809

0 0 0 0
0 0

0
0 0 $ — 0
 0 0 0 0
0 0 0 0
0 0 0 0
-159,981 -284,470 -342,005 -51,350
-96,105 -159,952 -225,358 -86,035
0 0 0 0
0 0 0 -289
-273,366 -383,169 -594,234 -129,510
-4,133 -4,529 11,405 719

-533,585 -832,120 -1,150,192 -266,465

265,468 388,128 453,848 160,851

43,086 24,693 44,238 -24,239

308,554 412,821 498,086 136,612

1,216,675 1,216,675 1,216,675 1,714,761

1,525,229 1,629,496 1,714,761 1,851,373