MATHEWS
With a diverse professional background in healthcare and hospitality, I bring
mathewsjoseph70@yahoo.com
+44 (0) 7442668633
www.linkedin.com/in/mathews-
pavana-joseph-a586aa88
21 Stanhope Road, Salf ord
Manchester, M 6 7 HY
EDUCATION
MSc (Hons) Project Management
University of Salford, Manchester
2022-2023
B Tech Mechanical Engineering
Albertian Institute of science and
technology
2013-2017
SKILLS
• Flexible and resourceful worker
• Good planning and organizational skills
• Problem Solving Capacity
• Keen attention to detailed reviewing
• Efficient time management skill to
prioritize task
• Strong interpersonal skills
• Able to handle multiple tasks
simultaneously
• Priority in Fast paced work
environment
• Exceptional communication
and interpersonal skills
SUMMARY
a wealth of experience and skills to the table. As a Health Care Assistant at
L&M Healthcare Hulton House, I demonstrated empathy, compassion, and
attention to detail while supporting patients with limited mobility and
assisting with medication management. In my role as a Food and Beverage
Team Member at Novotel Manchester City Centre, I excelled in providing
exceptional customer service, managing time effectively, and ensuring
adherence to food safety standards. My expertise extends to drink recipes,
mixology techniques, and bar operations, enhancing customer satisfaction
through personalised recommendations and efficient service. My diverse
skill set and dedication to excellence make me a valuable asset to any
team or organization.
PROFESSIONAL EXPERIENCE
Health Care Assistant
L&M Healthcare Hulton House
Dec 2023 - Present
• Assisted and encouraged medication or administration
management as required and appropriately monitored health-
related factors such as food and fluid intake.
• Recorded Patient observations and behavioral changes
promptly reporting concerns to the manager.
• Provided help and support to people with limited mobility.
• Kept track of ongoing treatment, spotting and effectively
addressing barriers to recovery.
• Discussed changes to care plans with patients and their
families, demonstrating emotional resilience, active listening
and compassion.
• Looked after the client’s physical, emotional, cultural, and social
needs using a person-centered approach.
• Cleaned patient rooms, completing tasks such as changing beds,
dusting, hoovering and sanitizing.
 Food and Beverage Team Member
LANGUAGE SKILLS Novotel Manchester City centre
Apr 2022 - Nov 2023
• ENGLISH
• MALAYALAM
• TAMIL
• Extensive knowledge of drink recipes, mixology techniques,
• HINDI and flavor combinations
• Exceptional interpersonal and communication skills, dedicated
to providing excellent customer service
• Solid understanding of bar operations, including inventory
management, ordering supplies, and maintaining cleanliness
and organization.
• In-depth knowledge of various spirits, wines, beers, and other
beverages. Familiarity with different brands, styles, and
REFERENCES regions, enabling recommendations and suggestive selling to
enhance customer satisfaction.
• Strong ability to work in fast-paced environments while
maintaining attention to detail and efficiency.
• Proven experience working collaboratively with bar staff,
Deepa santhosh (Night Care servers, and kitchen personnel to ensure smooth operations
Manager) L&M Healthcare and seamless customer service.

Hulton House
dsanthosh@lmhealthcare.co.uk
+44 7523496013

Alexandra Panta (Operation

Manager)
Novotel Manchester City
Centre
h3145-fb@accor.com
+44 7466217498