Behaviors range from "OK" to "it depends" to "never OK." Use your best
judgement plus client feedback (verbal and non-verbal) to set effective
boundaries with each individual.
Professional calls, emails, or texts that are strictly business-related
Eye contact and handshakes, barring reasons to avoid them (e.g,, in some
cultures, direct eye contact is considered rude)
“Friending’ a client on your professional social media profile Giving a small
gift or prize (e.g. a book or water bottle) to a client who's put in extra effort
Accepting a small gift from a client (like muffins they made) Casual
socializing with clients outside of your coaching space (e.g. running into
them at the grocery store and saying hello) Therapeutic touch if it's part of
your job and you've gotten consent to do it
Sharing personal stories to build a relationship or normalize their
experience ("Oh yeah, | had a back injury too, and I felt so frustrated")
“Friending” a client on your personal social media profile
Socializing outside of work (e.g. going out for drinks); discussing personal
issues that wouldn't be appropriate in a coaching context
Telling clients your personal problems
Consensually dating / having sex with a client; doing other business with
them
Assaulting or abusing clients; non-consensual sex; stealing; criminal acts;
serious personal infringements
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7A wenmure Certified Professional Coach Part 02 Participant Gude