THE IMPACT OF ARTIFICIAL INTELLIGANCE ON

INFORMATION TECHNOLOGY
I. PREAMBLE

The new advancements in computer science play a significant role in

everyday life because they change and enrich human interactions and
communications. There have been three major technology waves that have been
recognized: the emergence of personal computers, the Internet, and mobile devices.
Currently, the fourth wave of innovation is taking place, which revolves around
harnessing computers to mimic human intelligence in performing complex tasks
such as decision-making, problem-solving, and learning. It is none other than
Artificial Intelligence (AI).

Artificial Intelligence (AI) has emerged as a revolutionary technology that is

transforming various industries, and its impact on information technology (IT) is
particularly profound. How has AI impacted information technology?

II. REASONS FOR CHOOSING THE TOPIC

AI is experiencing significant growth in the field of information technology,

particularly in two areas: programming and engineering. The collaboration between
these two fields leads to the development of integrated AI-supported products.

Here are some typical examples:

- There have been at least 120 movies and websites globally dedicated to artificial
intelligence (AI) intelligence to date. Some well-known titles include Terminator,
Her, Black Mirror, and Enthiran. The media industry in this field is rapidly
developing.

- Many experts estimate that by 2030, the AI market could contribute up to $15.7
trillion to the global economy.

- In the past year, 2020, there has been a rise in virtual digital assistants that can
recognize customers through their faces or voices.

These examples highlight the growing influence of AI in various domains,

including entertainment, economics, and customer service. AI-powered technologies
are transforming industries and shaping the way we interact with technology and the
world around us.
 Through the listed data, we can observe the strong influence of artificial
intelligence on information technology. This is indeed a hot topic that many
researchers are currently interested in.

Currently, AI is in the development stage. Researching and learning about AI

now not only helps you be sought after and receive a high salary in the future, but it
also gives you great opportunities and space to develop.

III. RESEARCH OBJECTIVES

These objectives could include:

- To examine the various applications of AI in IT and assess their impact.

- To analyze the benefits and challenges associated with the integration of AI in IT

systems.

- To explore the potential future trends and developments in AI and their

implications for IT.

- To identify the key factors influencing the successful adoption of AI in IT

organizations.

- To provide recommendations for IT professionals and organizations on

effectively leveraging AI technologies.

IV. PURPOSE AND SCOPE OF THE STUDY

The purpose of researching the impact of artificial intelligence on information
technology is to gain a deeper understanding of how AI is transforming and shaping
the field of IT. Some specific objectives of this research may include:
- Examining the role of AI in automating and optimizing IT processes:
Investigating how AI technologies, such as machine learning and robotic process
automation, are being applied in areas like software testing, data management,
network operations, and infrastructure management to improve efficiency, accuracy,
and scalability.
- Analyzing the impact of AI on decision-making in IT: Studying how AI
algorithms and techniques are being utilized to analyze large datasets, make
intelligent predictions, and support decision-making processes in areas like resource
allocation, capacity planning, cybersecurity, and system performance optimization.
 - Investigating the integration of AI in IT systems and services: Exploring how AI
is being integrated into various IT systems and services, such as virtual assistants,
chatbots, recommendation engines, and intelligent analytics platforms, to enhance
user experiences, improve customer support, and provide personalized solutions.
- Assessing the implications of AI on IT security and privacy: Understanding the
challenges and opportunities that arise from the application of AI in cybersecurity,
including the use of AI for threat detection, anomaly detection, fraud prevention, and
data privacy protection.
- Exploring the ethical and societal implications of AI in IT: Investigating the
ethical considerations and societal impacts of AI in IT, such as issues related to bias
in AI algorithms, job displacement, privacy concerns, and the ethical use of AI
technologies in decision-making.
- Identifying future trends and opportunities: Analyzing the current state of AI in
IT and identifying emerging trends, technologies, and opportunities for further
research and development in areas like explainable AI, AI-driven autonomous
systems, edge computing, and AI-enabled Internet of Things (IoT) applications.
V. STRUCTURE OF THE THESIS
1. Introduction: Provides background information, research objectives, and an
overview of the study's structure.
2. Literature Review: Reviews relevant literature on AI and its impact on IT,
covering key concepts, theories, and existing research.
3. Methodology: Describes the research methods and approaches used in the study,
including data collection and analysis techniques.
4. Findings and Analysis: Presents the research findings, analyzes the data, and
discusses the implications of the findings.
5. Discussion: Interprets the results, compares them with existing literature, and
provides insights into the research questions and objectives.
6. Conclusion: Summarizes the key findings, discusses their implications, and offers
recommendations for future research or practical implementation.
7. References: Lists the sources cited in the thesis according to a specified citation
style.
8. Appendices (if applicable): Includes supplementary materials such as survey
questionnaires, interview transcripts, or additional data.
 The structure may vary depending on the specific requirements of the research
study and the academic institution or journal guidelines.