Hệ thống quản lý thông tin

của Trung tâm dữ liệu

Công viên phần mềm Quang Trung
Group: GFA23SE23
Supervisor: Ngô Đăng Hà An
Team Member: Ngô Tố Oanh
Trần Cao Vỹ Information
Information
Đào Khắc Nhiên Management
Management
Trần Anh Tuấn
System
System
Phạm Nhật Hạ
CONTENTS
01 Terms
02 Context and Problem
03 Solution
04 Actors and Features
05 System Architecture
06 Demonstration
07 Outcome
08 Future Plan
 Terms
Colocation: The practice of renting space in a Data center to store servers
Server: A computer or system that provides resources, services to other
computers.
Rack: specifically designed to hold and organize IT equipment.
Area: an area containing racks, divided into rows and columns.
Location: a unit of a rack.
IP: IPv4 of Class C that QTSC owned.
 Context and Problem

Customers and sales staff are using email in communication.

The QTSC staffs use:
− An Excel file to manage customer information.
− A website for IP addresses
− A website to manage their racks.
Difficulty in monitoring support requests.
Lead to inconsistencies, lack of coherence.
 Solution

Solution Text: A website application that solves the inconsistencies and lack of
coherence by assists the Sales staff in customers, requests and appointments
management.
The Customer can create and keep track of their requests.
The Technical staff can view the appointments list and execute the requests.
 Actors and Features

Customer Sales Staff Technical Staff Administrator Manager

Create requests Approve requests Process requests Assign View Customer
Book appointment Add Manage permissions. list
s new customer Customer’s server Manage staff View statistics
View owned Manage requests Manage IP accounts
server's informati View statistics Manage Rack
on
System Architecture
 Demonstration
Scenario #1: Create a new Customer.

6. Yes: Add Citizen ID

4. Yes: Add Contact
Visit DC
permission
6. Submit
5.
1. Login 2. Enter customer Add
information Contact
Sales staff
3.
4. No: Click “Submit”
 Demonstration
Scenario #2: Process Add a New server.

1. Login 2. Add server’s 3. Make appointment 4. Approve request

information
Customer Technical staff
Sales staff
5. Edit server information

8. Add server to rack 7. Assign master IP 6. Add server’s

to server hardware information
9. Create reports and mark request
as complete
10. Confirm reports

Customer
 Demonstration
Scenario #3: Process Request Provide or Retrieve IP Addresses of Server.

1. Login 2. Create 3. Approve request

request
Customer Sales staff Technical staff

5. Confirm reports 4. Create reports and mark request

as complete
Customer
 Demonstration
Scenario #4: Process Remove a New server.

1. Login 2. Make an
appointment
Customer Sales staff
3. Approve request

5. Confirm reports 4. Create reports and

mark request as complete
Customer Technical staff
 Demonstration
Scenario #5: Manage IP Addresses

1. Login 2. Add new IP subnet(s)

Technical staff
3. Block suspicious IP
Address(es)

4. Unblock IP Address(es)
 Outcome

Lessons Learned Project Deliverables

• Teamwork
• SDLC
• Project management
Application Achievement
• All users now have the same data to keep
track of.
• Help Sales staff in managing requests.
• Assist data center staff in managing
requests, customers, servers, and racks
more efficiently and in less time than before.
• Source code: Github
• Document: Report 1 – 7
• Project management: Task Management
Limitation
• Customer’s subnet management (not yet)
• Manage only IPv4 class C addresses
 Future Plan
• The website will have Vietnamese interface.
• The IP management can be expanded to manage all classes of IPv4 and IPv6.
• The system will have technical team’s working schedule.
• Adjust the statistics view to enhance the experience.
Thank you for your listening!
Q&A