EMPLOYMENT RENEW CONTRACT

This contract of employment is entered into between SEA GROUP and JONATHAN BAYU AJI SAPUTRA under
the terms and conditions of employment below :

1.Term
1 year contract. The term of his contract will begin on the date of the employee’s first commencement date and
will remain in full force and effect for one (1) year.

a. During the observation period, company deserve the right to terminate the staff contract if the staff is under
perform with no compensation required to the staff and the company will hold the responsibility for the loss of the
company.
b. After the observation period, any earlier termination the staff will hold responsibility for the loss of the
company, which means the staff need to pay not only for penalty (1 Month of the basic salary), but all the other
expenses (quarantine fees, access card, accommodation fee, etc).

c. Couples are not allowed working on the same shift, but you’re allow to request your off-day together if possible.

2. Performance of duties
Employees shall perform assigned duties and responsibilities in a professional manner, in good faith, and to the
best of the Employee’s skills, abilities, talents, and experience.

3. Position
Customer Services, Telesales
• Job Requirements

- Familiar with basic computer operation

- Familiar with social media software

- Strong Communication skill in Bahasa Malaysia & English

- Typing test 45-65KPM

- Expression ability, thinking ability, strong sense of obedience, and strong sense of responsibility

• Job Descriptions

- Take orders and fast response to every transactions.

- Key in the correct data and remain a customer database
- Calls prospective customers

- Follow-ups with the customer consistency

- Interact with new existing customers on behalf of organizations by providing information about products and
promotions, responding to customer complaints, and answer customer questions.

- Any other assigned duties as required

4. Working Hours
- 12 Hours of work
- Shift rotation (day shift and night shift)

5. Salary Package
Supervisor
Basic Salary: 560USD
Food allowance: 150 USD

a. Company deserve the right to demote the employee if the employee do not perform well and receive 3 warning
letter.

6. Place of Work
Won Majestic, Sihanoukville, Cambodia

7. Rest Days
a. Four (4) days / per month.
b. Convert to OT money as (Basic/calendar days)

8. Accommodation
At the big building, every room has an average 4-6 people / room with air conditioning, and has its own bathroom.
Company will arrange mattresses, blankets, bed sheets and pillows. Room cleaners are provided on a daily basis.

9. Dress code
Wearing long pants and a T-shirt will do. No specific uniform is required.

10. Work Visa and work permit

Work visa and work permit will be arranged by the company.
- Once you start working here at our office, we will process your work visa and work permit accordingly.

- Your work visa and work permit will be auto-renewed every time when your visa is about to expire (1 month in
advance). Therefore, please inform your manager or HR department if you are planning to take long holidays or
would like to resign before we renew you work visa.

11. Work Policy

a. You are prohibited from betting or involved in any gambling industry.
b. Company’s information is confidential, make sure data is secure and not shared with others.
c. Obey all the company rules and regulations. If you are against the rule and regulation, have any discipline issue
or really weak performance then you might get fired immediately.
d. Food allowance will be adjusted if there is an increase of benefits provided by the company.

12. Resignation
You may apply for resignation one (1) month in advance and submit your request to the HR department fulfilling
all their requirements to ensure company procedures remain undisturbed.
 13. IN WITNESS WHEREOF, I understand and hereby accept the Company’s offer on the terms and conditions of
employment as outlined above.

JONATHAN BAYU AJI SAPUTRA 05/01/2024

__________________ ___________________ ______________
Employee’s Full Name Employee’s Signature Date