Multicultural

Diversity in the
Workplace for
the Tourism
Professional
BENJO M. QUIDULIT
Instructor
 CHAPTER 2 KEY FEATURES OF CULTURE
Intended Learning Outcome

01 Internalize and differentiate the key features of culture

In an article published by the Sociology Group in 2018, culture is different from other
concepts because culture...

is learned;
is social;
is shared;
is transmitted
is continuous;
is accumulative;
is integrate;
is changing; and
varies from society to society
 Key Concepts of Culture
Culture has to be taught by someone, usually an older person, that is
valued by the younger person. It is learned through constant practice,
reminder, and action. The elements of culture such as beliefs, ways of
life, and languages, can be learned and shared together and create
lasting and powerful relationships. A community with people of varied
cultures can learn from the culture of another community or people
groups. The person, thus, will not be the same from how they were a
child to how they will be as an adult nor will they be the same as the
other members of their immediate family through the years.
Culture is
Learned “Culture is not thought of as inherited or innate; culture is
learned through experiences.”
 Key Concepts of Culture
The more you interact with other people, the wider your appreciation
for things, values, and concepts will be, and the more it will live on.
Through interaction with other people, you see how other people
behave, act, add make decisions. Beliefs and values will guide a
person whether to retain or change their culture in the future as
socialization, beliefs, and other elements change through the years. In
many instances, if the reason for the practice is not explained well,
then succeeding generations may not appreciate this practice
Culture is anymore.
Social
 Key Concepts of Culture

A group of people, several households, a barangay, a district, a city, or

a province may share some elements of culture. This shared culture is
what is transmitted to the other members of the community throughout
the succeeding generations. In instances when a cultural element dies
, it can be traced back to its weak transmission, perhaps its lack of do
cumentation and practice, and so it loses its meaning to the younger
members of the community. An example will be dialects that have died
Culture is
because there were no speakers of the dialect.
Shared
 Key Concepts of Culture
The transmittal of culture can be done through practice, written form,
verbal form, or verbal form. What is important is that there is a means
or method used wherein the elements of culture are passed on to
other persons and other generations. Usually, the patriarch or
matriarch of the family is the holder of the family practices. All these
elders band together to ensure that there is continued practice of the
unique culture, whether it is a formal or informal designation. If there is
no one to ensure that these elements are practiced., these elements
Culture is will die. On the other hand, they may take another path, either
Transmitted adopting a more relaxed version or follow the practice of another
group of people.
 Key Concepts of Culture

The transmission of the cultural elements of one group must be

continuous from one generation to the next. This will ensure that there
is a common understanding of the practices, history, and origin.
Understanding the basis of the practice is critical as it explains its
rationale People want to know the reasons behind a practice,
especially the youth, when the oft-repeated question is “Why” If there
Culture is is no resolution to this, there will be challenges as some people will
refuse to practice it, leading to forgetting the practice altogether.
Continuous
 Key Concepts of Culture

With so much history in any society, there are bound to be changes in

culture compared to when it was initially practiced. The intensity is
dependent on many things: the commitment of its followers, the
number of followers, its documentation, the rationale of the practice,
and even its interactions with other groups who may have a different
practice altogether. As a result of culture being transmitted to several
Culture is people, over several years, there will be changes due to the current
situation in the community.
Accumulative
 Key Concepts of Culture

Common practices bring people together. It is a way of sharing with

others and making it easier for people to understand or give
preference to others who share a common practice. There are many
practices that are uniquely undertaken by a group of people. They can
easily be identified as coming from a particular region or province. It is
part of their life, from birth to death and all the events that happen in
between. Special events such as Holy Week differ from region and
Culture is this can be seen in the way that we celebrate it. In other countries,
Integrated Holy Week is also celebrated differently.
 Key Concepts of Culture

With the intersection of many variables across time and

people, culture is bound to change. Developments in
technology, government structure, laws, other elements, and
even in people will give rise to changes in culture.
Culture is
Changing
 Key Concepts of Culture

Of the many sub-groups in a society, each one brings its own cultural
mindset to a bigger community. Expect that there will be similarities
and unique practices within a given community and among different
countries.

Given these features of culture, a tourism professional should be

Culture is aware and liberal in considering the uniqueness and similarities of
Varies from their colleagues and customers in the workplace. A tourism
professional should be very understanding, and open-minded, and not
Society to insist on their cultural beliefs or practice on other people.
Society
Thank You!!