a) ¿Qué probabilidad hay de que cinco o menos clientes acepten el descuento?

𝑃 (𝑋 ≤ 5 )

P(0)+P(1)+P(2)+P(3)+P(4)+P(5)
20!
𝑃20,1 = 0.301(0.7020−1)
20!
𝑃20,0 = 0.300(0.7020−0) 1! (20 − 1)!
0! (20 − 0)!
𝑃20,0 = 1(1)(0.0007979227) 𝑃20,1 = 20(0.3)(0.0011398895)

𝑃20,0 = 0.00079792---------0.1% 𝑃20,1 = 0.006839337--------1%

20! 20!
𝑃20,2 = 0.302(0.7020−2) 𝑃20,3 = 0.303(0.7020−3)
2! 20 − 2)!
( 3! (20 − 3)!
𝑃20,2 = 190(0.09)(0.0016284136) 𝑃20,3 = 1140(0.027)(0.0023263051)
𝑃20,2 = 0.0278458726---------3% 𝑃20,3 = 0.071603671--------7%

20!
20! �20,5 = 0.305(0.7020−5)
𝑃20,4 = 4
0.30 (0.70 20−4
)
4! (20 − 4)! � 5! (20 − 5)!
𝑃20,4 = 4845(0.0081)(0.0033232931) 𝑃20,5 = 15504(0.00243)(0.0047475615)
𝑃20,4 = 0.1304209761---------13% 𝑃20,5 = 0.17886305--------18%

P(0)+P(1)+P(2)+P(3)+P(4)+P(5)

0.00079792 + 0.006839337 + 0.0278458726+0.071603671+0.1304209761+0.17886305

=0,41637083 41%