Batch 2

BASIC
MANAGERIAL
CAPABILITY
M.Soleh Al Hakim, SS, MM,CPHRM
dr. Rum Martani, MM
Training’s Objective
• Preparing participants as future
leaders to understand about self
leadership and the role of leaders

• Provide participants with sufficient

knowledge and skills to understand
self and social awareness and how
to use these skills to boost their
performance

• Supporting participants to be a
great leader through collaboration
and synergy with others
Training’s Agenda

• What is Self Leadership

• Make It Works

• Leader’s Role

• Collaboration and Synergy

What Is Self
Leadership?
Session 1
Self - Leadership
• A process through which individuals control
their own behavior, influencing and leading
themselves to perform
• Self - leadership represents a self influence
process that involves self direction and self
motivation
• Self- leadership is about developing and
managing your individual energy to initiate,
motivate, and perform at a high level

(Source: Two decades of Self Leadership Theory and Research, Journal of Managerial Psychology, Christopher P. Neck and Jeffery Houghton, 2006)
(Source: An Examination of Self Leadership, Sharon E. Norris, Emerging Leadership Journeys, 2008)
(Source: The Importance of Self Leadership and How to Leverage it to Improve Organizational Leadership,, Dr Drea Zigarmi, www.medium.com, 2018
Four Pillars of Self-leadership

(Source:Defining Self Leadership, www.mainstreamcorporatetraining.com)

Starting From Self Awareness
Self-awareness is the ability
to see yourself clearly and
objectively through
reflection and
introspection.

An understanding of our
strengths, weaknesses,
feelings, thoughts, and
values

(Source: What Is Self-Awareness and Why Is It Important?, Positivepsychology.com)

Self Awareness
Self awareness consist 3 component:
• Emotional self-awareness: ability to know and understand your
emotion and how it impact to your performance
• Accurate self-assessment: realistic evaluation about your
strength and weakness
• Self-confidence: good and positive self esteem

Understanding Action

Self Self Awareness Self Management

Relationship
Others Social Awareness
Management
How Does Self Awareness Help?

• Enable people to understand

her/himself straightforward and
honestly about their characteristic

• Clarify one’s understanding of what

became her/his strengths, what
motivate them, and how they would
be affected in people and situations
4 Facets of Self Awareness

WISDOM IDENTITY REPUTATION BRAND

Insights Who you are, How others How you’d like
drawn from including perceive you to be
reflections on natural traits, based on your perceived,
your chosen ones, behavior based on
experiences and core aspirational
values traits

(Source: Creative Center for Leadership)

Setting Your Goal (Personal And Professional)

Make a clear
Make a big Breakdown into
plan how to
picture, 5 years short-term
achieve these
from now. goals.
goals
Step 1. Development Area

Social Family

Self- Career
emotion

Health Financial

Education
Steps 2 – Breakdown Into Short-term Goal
Commitment
Commitment refers to the degree to which an individual is attached to the
goal and their determination to reach it, even when faced with obstacles.
Clarity

Specific goals put you on

a direct course. When a
goal is vague, it has
limited motivational
value.
Challenge

Goals must be challenging yet

attainable.

Challenging goals can improve

performance through
increased self-satisfaction, and
the motivation to find suitable
strategies to push our skills to
the limit
Complexity

Overly complex tasks introduce

demands that may mute goal-
setting effects.

Overly complex goals that lie out

of our skill level may become
overwhelming and negatively
impact morale, productivity, and
motivation.
Feedback

Feedback – including
internal feedback – helps to
determine the degree to
which a goal is being met
and how you are
progressing.
Drawing Your Goal
Make It Works
Session 2
We need to manage our
emotions in order to
interact healthily with
others.

Good emotional
intelligence will lead us
to build good
relationships with other
people and improve our
performance.
Emotional Intelligence (EI)

“The capacity for recognizing our

own feelings and those of others,
for motivating ourselves, for
managing emotions well in
ourselves and in our
relationships.”
(Goleman, 1995)
What is EI and Why Is It Important?
Some research show that IQ
can help you to be successful
to the extent of 20 percent
only in life. 20%
IQ
The rest of 80 percent success
depends on your EQ 80%
EQ

EI is not about “controlling

emotions” but how to use your
emotions smartly
The 5 Domain of Emotional Intelligence
Self-Awareness
Intrapersonal Self-Management
Self-Motivation

Empathy
Interpersonal
Managing Relationship
4 Emotional Intelligence Skills
• Self awareness and self management --- “SELF
(INTRAPERSONAL)”
• Social awareness and relationship management --- “OTHERS
(INTERPERSONAL)”
Understanding Action

Self Self Awareness Self Management

Relationship
Others Social Awareness
Management
Self Management
What is Self Management?

• Self-control: the ability to maintain emotional outburst and others motives

• Trustworthiness: be consistent on maintaining integrity and honesty
• Consciousness: ability to manage self and responsibility
• Adaptability: skill to adapt to change and overcome problem
• Achievement orientation: encouragement to achieve standard and excellency
• Initiative: ready to take opportunity Understanding Action

Self Self Awareness Self Management

Relationship
Others Social Awareness
Management
How Does Self Management Help?

• Enable people to have

tolerance with uncertainty
about emotions and choices
• Overcome doubt in making
important decision
• Help us to see long term
goal and planning
Social Awareness
What is Social Awareness?

• Empathy: skill to detect other’s emotions or point of view and give active attention
to others
• Organizational awareness: ability to overview the dynamic of organization,
building networking, and political aspect
• Service orientation: ability to know and understand customer’s need

Understanding Action

Self Self Awareness Self Management

Relationship
Others Social Awareness
Management
How Does Social Awareness Help?

• Increasing ability to create

win-win solutions in
dealing with conflict or
negotiation

• Make sure people to

focus and get important
information

• Enable people to
influence and motivate
others mainly in time of
change
Relationship Management
What is Relationship Management?

• Goal oriented: ability to understand the final goal

• Influence: ability to persuade others
• Communication: skill to listen and talk to others in good way
• Change agent: ability to change something or people
• Conflict management: ability to dealing with conflict well
• Building bonds: ability to improve and maintain relationship with others
• Teamwork and collaboration: ability to build teamwork

Understanding Action

Self Self Awareness Self Management

Relationship
Others Social Awareness
Management
How Does Relationship Management Help?
• Ensuring clear communication and effective conflict
management
• Building trust relationship
• Fostering relationship with many different people
It Starts With Self Awareness
Awareness Action

Personal Self Awareness Self Management

Competence

Social Social Awareness Relationship

Competence Management
Emotional intelligence requires you to
take 100% responsibility for the
outcome of all your relationships.
Focus on changing yourself and not the other
person.
Disengage from antagonistic relationships

OR

Use better communication or conflict resolution

techniques
Leader’s Role
Session 3
Although the context of leadership has
changed dramatically over the years, the
content of leadership has not changed
much at all

The fundamental behaviors and actions

of leaders have remained essentially the
same, and they are as relevant today
WHO IS THE LEADER INSPIRE YOU?
GIVE YOUR REASON!

40
“WHAT VALUES, PERSONAL TRAITS, OR CHARACTERISTICS
DO YOU LOOK FOR AND ADMIRE IN A LEADER ?”
 Characteristics of Admired Leaders
• 88% HONEST • 28% Cooperative
• 71% FORWARD-LOOKING • 24% Determined
• 23% Imaginative
• 66% COMPETENT
• 21% Ambitious
• 65% INSPIRING • 20% Courageous
• 47% Intelligent • 20% Caring
• 42% Fair-minded • 17% Mature
• 40% Broad-minded • 14% Loyal
• 35% Supportive • 8% Self-controlled
• 34% Straightforward
• 6% Independent
• 33% Dependable

The Leadership Challenge, 2002

Leader and Leadership
“Someone who has follower. To gain follower requires influence
(but doesn’t exclude the lack of integrity in achieving this)”

Peter F Drucker

“Leadership is influence, nothing more, nothing less”

John C Maxwell

“Leadership is function of knowing yourself, having a

vision that is well communicated, building trust among
colleagues, and taking effective action to realize your own
leadership potential”

Warren Bennis
(Source: John C Maxwell, Five Levels of Leadership)
Essential Leadership Skill and Qualities

• Emotional Intelligence
• Employee Engagement
• Negotiation
• Decision Making
• Organizational Change
Management

(Source: How To Become A More Effective Leader, Harvard Business School Online)
 To be able to influence others,
a leader needs to build mutual trust
Trust is confidence born of two dimensions:
character and competence.
Character includes your integrity, motive, and
intent with people.

Competence includes your capabilities, skills,

results, and track record. Both dimensions are
vital.
Strategies for Building Team Trust

Lead by Example

Communicate Openly

Know Each Other Personally

Discuss Trust Issues

48
Balancing Your Skill of Leadership
 PEOPLE ORIENTED TASK ORIENTED

Focus on people’s needs around

Focus on achieving result
them
Attention to relationship with
Attention to productivity and
others and how to make people
efficiency
happy
Have clear and detailed goal (goal
Relationship oriented
oriented)
Rational, logical, and analytical,
Feeling, encouraging, good
Sometimes makes people
communicating, motivating
demotivated
Collaboration And
Synergy
Session 4
What’s Collaboration?

“Collaboration occurs when a number of individuals

make a commitment to work together and contribute
resources to achieve a common goal”.

52
Why Collaborate?

• Accomplish what individuals alone

cannot.
• Prevent duplication of efforts.
• Enhance the resource development
for the initiatives.
• Provide a more systematic &
comprehensive approach to
addressing problems.
• Provide more opportunities for new
projects.

53
What is Synergy?

A principle of creative
cooperation, which says
that the whole is much
more than just a sum of its
parts

54
How to Synergize?

The core for creating

synergic relationship is
synergic communication
in which we open our
mind, heart and feelings
to new possibilities.

55
 Barriers to Synergy

• Differences in background,
perspective, gap generation
• The absence of a mutually
agreed standard or value
• Lack of communication and
trust

“Synergy is better than my way or your way. It’s our way.”

Stephen Covey
The Basic Principles of Synergy
• Focus on situation and solution,
not on people
• Trust and respect each other
• Building good relationship
• Giving constructive feedback
each other
• Take initiative to be a better
person and team
• Lead by example
Working Cross Functional
Functional and Cross-Functional Team
What is Cross Functional Team?

Groups that are made up of

people from different functional
areas within a company to pursue
a common goal
From Silos To Cross-Functional
How To Make The Cross Functional Team Succeed:

• Open-minded and highly motivated.

• Team members must come from the
correct functional areas.
• A strong team leader with excellent
communication skills
• The team must have both the authority and
the accountability
• Management must provide adequate
resources and support for the team
• Adequate communications must exist.

(Source: What Cross Functional Team Need Succeed, Hbr.org)