GOKUL SAKLANI

Top Management Professional | General Manager

Strategic Business Planning | Hotel Operations | Profitability & Revenue Management

| Facility Management

gokulsaklani@gmail.com +8750404444 / 7060022286

Executive Profile Key Impact Areas

Extensive experience in managing business operations in a multi-site hotels & resorts Strategic Hotel/ Club
operations with 18 years of career success in developing & executing growth
Business Planning Operations
strategies to accomplish top & bottom-line profitability
& Leadership Management
In-depth knowledge of the hospitality industry including working practices,
recruitment, pay, conditions of employment and diversity issues. Excellent Budgeting, Policy/ SOP
understanding of varied cultures across India, which has helped in improving
Forecasting & Formulation
adaptability to different working conditions and people
Cost Control
Front-led forecasting, budgeting, procurement, distribution & consumption of
resources. Excellence in monitoring budgets and profit & loss reports on a monthly Guest Profitability &
basis to ensure analyzing variances and training the team on the same Servicing/ Revenue
Delight Management
Decisive, strategic and performance-driven professional with merit of augmenting
business and introducing new innovative concepts; proven success in steering
improvement initiatives with focus on streamlining & managing operations with Hotel Pre- Food &
proactive planning opening Beverage
Operations
Impeccable record of spearheading hotel projects execution including renovation
programs & retrofits of hotels. Led the implementation of checklist of opening & Strategy & Team Building
closing of any outlet which resulted in reducing direct & indirect cost to the company Thought & Leadership
Leadership
Highly skilled at delivering value-added customer service and achieving customer
delight by providing customized products as per requirements

Key People Leader with exceptional skills in developing, managing and leading the
food & beverage crew in providing excellent service
Key Skills

Notable Accomplishments
Bagged the recognition of Best Hotel Brand from Times of India in 2017 at The
Opal Hotel
Honored by the General Manager of the year by Milestone Ventures for 2014 at
Milestone Ventures Hotels, Gurgaon Soft
Received the Service Certificate from ITC Group of hotels in 2000
Received appreciation from M/s Priya Paul, Chairperson of The Park Hotels Skills
Featured in numerous top publications and newspapers such as Times of India,
Hindustan Times, DNA, and magazines such as Delhi Times, TLF, Hotelier, Fusion
Trends, My Market, and Business World

Professional Experience
Since Jan’23: The Punarnava Nature Luxury Resort as General Manager

Key Result Areas: Education

Successfully managing a luxury resort with 150 rooms and an
annual turnover of approximately 65 crores 2003: Three year degree in Hotel
Leading a team of 150 professionals and overseeing all hotel operations, including Management & Catering Technology
guest services, banquets, restaurants, and facilities management from Oriental School of Hotel
Established the resort as the most sought-after destination for weddings in the Management, Kerala affiliated to
region AICTE, Govt. of India
Expanding business and consistently improving profitability of the company;
identifying new streams for revenue growth
 Reorganizing & controlling food / beverages cost, managing financial budgeting, forecasting, inventory control, MIS
Developing & implementing procedures, control systems for maintaining hygiene & quality standards; leading efforts for
streamlining processes and generating cost savings in operations
Analyzing the sales trends & developing additional opportunities to enhance sales in close conjunction with the General Managers
& Marketing Team
Conducting events and coordinating the same with the PR & Events Team
Supervising all aspects of restaurant management including menu-planning, monitoring food production to ensure compliance with
quality & hygiene standards
Maintaining close coordination with Food & Beverage Manager, Restaurant Operations Manager and Executive Chef to
plan restaurant menu, define seating requirements, serving arrangements and other related details
Educating all restaurant employees on the appropriate terminology and maintaining sufficient awareness amongst the staff with
regard to industry trends in the Food & Beverage function
Coordinating manpower planning, recruitment, selection, induction in organization and spearheading policy formulation
Ascertaining high quality services, resulting in guest delight and optimum resource utilization for maximum service quality

Apr’18 - Jun’22: Sodexo India, Gujarat as National Account Director

Jun’16 – Mar’18: The Opal Hotel, Nainital as Vice President/ General Manager

Nov’13 - May’16: 32nd Milestone, Gurgaon / 360 * Retreat / Goa as COO / Area General Manager
Private Yachts (Lady M) and Resort in Goa - called 360 Degree Beach Resort

Sep’07 - Nov’13: The Park Hotels as General Manager

Growth Path:
May’07 - Sep’07 Food & Beverage Executive, Kolkata
Sep’07 - July’08 Assistant Manager-Food & Beverage, Kolkata
Aug’08 - Apr’09 Restaurant Manager-Food & Beverage, Kolkata
Apr’09 - Sep ’09 Restaurants Manager, Kolkata
Sep’09 - Jul’11 Food & Beverage Manager, Navi Mumbai
Aug’11- Feb’12 Director-Food & Beverage, Navi Mumbai
Mar’12 -Nov’13 General Manager/ Unit Head, Mysore

Highlights:
Ramped up average occupancy rate by 35% merit of bagging some of the lost accounts and received repeat guests
Worked as pre-opening General Manager at The Park Mysore and established the brand in a short span of time; were part of Hiring,
Vendor Generation, Project Work and Procurement
Organized food festivals / events such as “Biggest Buffet in Town” which resulted in generating revenue worth INR 3.5 Lakhs on
every day from buffet itself
Reduced cost by 20% through identifying & developing new vendors and reduced direct expenses
Instrumental in taking training and surprise audits-measures to improve operational efficiency; reduced incidence of errors such as
staff efficiency and multi skilling through the same
Merit of improving the Customer satisfaction by 95% on YoY basis by taking serious note of every guest feedback

Previous Experience
Sep’05 – May’07: ITC Sonar Bangla, Kolkata as Senior Captain
Nov’04 – Sep’05: Radisson White Sands, Goa as Captain
Apr’03 – Nov’04: The Oberoi Wildflower Hall, Shimla as Food & Beverage Assistant

Previous Experience
6 Weeks with ITC Hotel Windsor Sheraton & Towers, Bangalore
6 Weeks with Hotel Best Western, Madhuban, Dehradun

Personal Details
Date of Birth: 14th August 1980
Languages Known: English, Hindi
Address: 302, Lane No.-3, Dronpuri, GMS Road, Dehradun-248001, Uttarakhand

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