RESUME

NITESH SANKHLA
Sadul Ganj, Bikaner E-mail id: niteshsankhla@gmail.com
Rajasthan-334003. Phone: +918696610785

Objective
Seeking for an opportunity to work in challenging environment, learn new skills and enhance the same for
company’s growth and development.

Educational Qualification

Year Degree Institution Percentage

2015 MCA IIIM Jaipur 70%

2011 BCA College of engineering and 74.59%

technology Bikaner
2007 Class XII (RBSE) Rav Bikaji Sen.Sec School 69%
Bikaner
2005 Class X (RBSE) Bal Bari Sen.Sec school 65.85%
Bikaner
Technical Skills

 Programming Languages: SQL, C,C++ and JAVA.

 Operating Systems: Windows (xp/7/8/10)
 Tools & Packages: Microsoft office.
EXPERIENCE

Designation: Tech Support Executive

Employer: Insessor Technologies,Jaipur

Role:
Provide technical support through the monitoring and maintenance of computer systems and networks for clients.
This includes installing and configuring computer systems, diagnosing hardware and software faults and resolving
technical and application problems either through phone, email or remote desktop access.

Responsibilities & duties:

● Install, configure, maintain and monitor computer operating systems, applications.

● Set up new users' accounts and profiles and resolve password issues
● Respond to service issues and requests in a timely manner
● Test and troubleshoot issues
● Walkthrough staff or clients through a series of actions to resolve issues
● Prioritise and manage high volumes of cases at one time

Experience: 4 years (10 may 2020 to present)

Personal Profile

 Date of Birth : 28/08/1990

 Gender : Male
 Marital Status : Unmarried
 Nationality : Indian
 Languages Known: Hindi, English

Key Skills

 Good listening and speaking skills.

 Target oriented.
 Computer savvy.
 Work with in time limit.
 Good communication skills.
 Have patience and confident.

I hereby declare that all the information mentioned above is true to the best of my knowledge.

Date: 24 May 2024

Place: BIKANER Nitesh Sankhla