The Continuous

Improvement Academy

THE 7
QUALITY
TOOLS
 The Continuous
Improvement Academy

INTRODUCTION
Kaoru Ishikawa, a Tokyo
engineering professor,
pioneered the 7 quality tools
and "Quality Circles" in
Japan's 1960s quality
movement.

Key uses and benefits:

Data Collection Root cause Results

and Analysis identification Measurement
 The Continuous

1️⃣ HISTOGRAMS
Improvement Academy

Definition

A type of bar chart that

visualizes the distribution of
numerical data.

Benefits Example

- Interpret a large amount Assessing the distribution

of data of product weights in a
- Provides insights into manufacturing process.
process performance and
variation
 The Continuous

2️⃣ CAUSE & EFFECT DIAGRAM

Improvement Academy

Definition

A tool that is used for

identifying the various
factors (causes) leading to
an issue (effect).

Benefits Example

- helps discover the root Analyzing the factors

cause of the problem contributing to product
allowing you to find the defects in a manufacturing
correct solution process.
effectively.
 The Continuous

3️⃣ CHECK SHEETS

Improvement Academy

Definition

A systematic way to collect,

record and present
quantitative and qualitative
data.

Benefits Example

- Easy to use Recording customer

- To check the shape of complaints or inquiries by
the probability type to identify common
distribution of a process issues.
 The Continuous

4️⃣ PARETO DIAGRAM

Improvement Academy

Definition

The Pareto chart is a

combination of a bar graph
and a line graph.

Benefits Example

to understand the relative Identifying the major

importance of various causes of delays in project
problems or causes of management.
problems.
 The Continuous

5️⃣ GRAPHS
Improvement Academy

Definition

Graphical representation of
data

Benefits Example

Understand trends, Line charts

relative importance, etc. Pie Charts
 The Continuous

6️⃣ CONTROL CHARTS

Improvement Academy

Definition

The control chart is a type

of run chart used to observe
and study process variation

Benefits Example

To determine whether a Monitoring the average

process is stable. response time of a
- recognize abnormal customer support team.
changes in a process.
 The Continuous

7️⃣ SCATTER DIAGRAM

Improvement Academy

Definition

a chart that helps you

identify how two variables
are related.

Benefits Example

To validate the Exploring the relationship

relationship between between advertising
causes and effects. expenditure and sales
revenue.
 The Continuous
Improvement Academy

LEARN
MORE!
Scientific
Problem
Solving Course
Using the 7 Quality Tools

Lifetime Access
Self-Paced Complete Video Tutorial
Downloadable & Customizable
Templates
PDF Tutorials

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