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Services Marketing An Asia Pacific and

Australian Perspective 6th Edition


Lovelock Solutions Manual
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CHAPTER 6
UNDERSTANDING COSTS AND DEVELOPING
PRICING
.
Learning objectives
6.1 Describe the foundations of pricing strategy
6.2 Formulate pricing objectives
6.3 Formulate pricing strategies and policies
6.4 Define and distinguish different types of costs
6.5 Describe the significance of revenue management for service firms
6.6 Understand how to communicate and implement service pricing
strategies

Mini-case: Pricing tables with a view

1. Compare the functional and strategic roles of the new pricing


approach that John is considering.
John has been using a revenue-oriented pricing system, and is now
considering moving to a patronage-oriented pricing system. This would
recognise the differing ability of clientele to pay different prices for premium
tables. It would also endeavour to shift customers from peak times to more
off-peak times so that extra customers might be able to be offered the
premium window tables. This type of pricing would help to position and
differentiate the organisation and increase usage and target new customers in
the business sector. It would also be able to be used to manipulate demand.

2. What underpins the assumption that some of his clientele will be


willing to pay the increased fees?
There is an assumption that people are willing to pay more for the prime
window tables with the superior view, enhancing primarily the hedonic or
experiential value of the restaurant visit. There is also an assumption that
some customers would be unwilling to pay more for the window tables and

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would instead choose the regular tables. John’s prior experience with demand
patterns had led to these assumptions.

3. What are important price-setting considerations in the case of a


business such as this, and why?
John needs to ensure that he covers his overhead costs and makes a profit
generally. He also needs to ensure that his pricing strategy is consistent with
competitors or, if not, that customers perceive sufficient value to pay the
premium for the window tables.

Review Questions and Answers

1. Why is the pricing of services more difficult compared to the pricing of


goods?
Services present particular challenges in terms of pricing. Services are
intangible and perishable. Service firms often face fixed capacity requiring
effective management of demand. It is often quite challenging to assign
overhead costs in services since their provision is highly labour-intensive and
involves highly variable amounts of time. Given the different needs and
requirements of different customers, estimating the amount and value of
employee time and resources required to deliver a ‘standard’ service element
is very difficult.

2. Of the different types of costs explained in this chapter, which are


likely to be the most significant in a service setting. Why?
The most significant costs are customer costs - in other words, the price for
the service from the perspective of the customer. The monetary and non-
monetary costs (see Table 6.2) perceived by the customer will ultimately
determine whether or not the service is purchased.

3. How can the pricing tripod approach to service pricing be useful to


come to a good pricing point for a particular service?

The pricing tripod approach considers the costs to the provider, competitors’
prices and value to the customer. Obviously, the price set must cover the

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provider’s costs and an allocation for profit. However, the price set must be
competitive in terms of the value provided to customers or customers will
patronise those competitors providing superior value for their money.

4. What is the role of monetary and non-monetary costs in determining


service prices? When should we cut non-price related costs to the
bone, even if that incurs higher costs and a higher price to be
charged?

Monetary costs are all those of a purely financial nature – i.e. the costs of,
and directly associated with, the purchase. Non-monetary costs represent the
sacrifices made to acquire and experience the service and typically refer to
the customer’s time and effort. From the customer’s perspective, there is
always a trade-off between the price-value and the sacrifices made. For some
segments of the market, time savings are an important consideration when
comparing price and value. For other segments, price sensitivity is a major
issue. Non-monetary costs should only be cut if doing so will provide
acceptable value to customers compared to competitive offerings. For
example, some customers might be willing to pay higher prices for the
convenience of being able to order online or for home delivery.

5. In what ways can price capture and communicate value in services?

In the case of intangible services, customers experience greater difficulty


evaluating quality prior to purchase and consumption. For this reason, customers
often turn to price as a guide to quality. In many cases, higher prices signal higher
quality. Service marketers need to be very careful about price discounting and
other low price positions as this may inadvertently signal poorer quality.

The role of price in signalling meaning to the marketplace cannot be overstated.


Price can capture and communicate value in a variety of ways by, for example:
• Making a desired service appear affordable;
• Suggesting that what is offered is a special and limited offering with
greater value than what is normally offered (package deals and bundled
offers for example);

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• Being competitively attractive and appealing;
• Reflecting the marketed quality of the service offering;
• Demonstrating the quantifiable benefit to the customer.

6. Compare and contrast the different pricing objectives and their


implications for pricing decisions.

Revenue and profit objectives focus on the use of price to maximise revenue,
contributions or profit. Marketers setting prices to achieve these objectives
have to have a good knowledge of costing, competition and price elasticity of
market segments and their value perceptions.
Patronage and user base-related objectives are used to build demand (trying
to achieve as close as possible to full capacity) and build a customer base
(encouraging trial and building market share). Non-monetary objectives focus
on positive attitudinal and behavioural responses and seek to express the
company’s principles and value offered to customers.

7. What is revenue management, how does it work and what type of


service operations benefit most from good revenue management
systems and why?

Revenue management is essentially concerned with obtaining the best


possible yield or return from every available unit of capacity to be sold. It is a
means by which the downside of the perishability characteristic of services
can be effectively countered so that available capacity can be sold and utilised
to its fullest potential with the best possible return to the organisation.
Essentially, revenue management involves managing supply and demand by
allocating capacity first to the highest paying customer segments and only
reducing price when there is excess capacity.

Almost any service organisation stands to benefit from revenue management,


but service industries in which this is likely to be particularly important include
those where capacity is very much constrained, lacking flexibility and
characterised by high fixed costs. Revenue management is widely used in
hotel accommodation, hospitals, transportation services especially airlines,

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media sales especially TV and radio, fixed seating sporting and entertainment
venues, many educational institutions. Indeed, any industry in which firms are
constrained by the capacity of their respective capital equipment and
technological resource base (printing, equipment servicing, and
telecommunications for example) stands to benefit from revenue
management.

In some industries, such as in media sales, yield management is sometimes


known as dynamic pricing. In other industries, such as in tourism and
hospitality, revenue management is known as yield management.

8. What are the seven key decisions managers need to make when
designing an effective pricing schedule?

The seven key decisions are:


1 - How much should be charged for the service(s) considering provider costs,
competitor prices and customer value?
2 - What should be the basis of pricing considering the unit of service
consumption, inclusive pricing and discounts?
3 - Who should collect payment and how can it be made as simple and
convenient for customers as possible?
4 - Where should payment be made and how this can be as simple and
convenient as possible for customers?
5 - When should payment be made - in advance or after service delivery?
6 - How should payment be made e.g. cash, credit?
7 - How should prices be communicated to the target market(s) so that
customers have clear and unambiguous pricing information?

Application Questions and Answers

1. From a customer perspective, what defines value in each of the


following service settings:
a. a nightclub
b. a hairdressing salon
c. a tax accountant

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Students might begin approaching this question with reference to their own
experience but should also bring into play the determinants of value defined
by Valarie Zeithaml, and the perceived benefits and (potential) costs
associated with the consumption of each service. Students may also wish to
explore the type of value (e.g. functional, hedonic, symbolic or cost/sacrifice).

2. Describe three service marketing situations that involve a


price/quality signalling relationship, and explain why it occurs.

Any number of service industries and providers might be nominated here.


Among some of the more prominent are professional services (including, for
example, cosmetic surgeons and other medical and dental specialists,
barristers and QCs, and selected management consultants), up-market hotels
and restaurants, selected transportation services and retail outlets (exclusive
jewellery, clothing and homeware stores for example), and hospitals.

In explaining why this occurs students might adopt both a customer and
organisational perspective. In discussing this from a customer perspective one
might usefully invoke self-concept theory, Maslow’s Hierarchy of Needs, Risk
Aversion Theory, ways by which otherwise high-involvement decision-making
may be shortened, individual aspirations and motivations. From an
organisational perspective one might take into account niche marketing and
targeting objectives, competitive positioning, and Role and Script Theory.

3. Select a service organisation and find out what its pricing policies and
methods are. In what respects are they similar or different to what
has been discussed in this chapter?

In addition to fulfilling the basic requirement of this task students might gain
from thinking through, recommending and discussing, ways in which their
chosen service organisation might benefit from changes to their pricing
policies and practices.

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4. Compare the pricing strategies of two main competitors in a service
industry that you are interested in. How far does the pricing tripod
play a role? Can you determine who is the leader and who is the
follower with regards to pricing decisions?

Students answers will vary depending on the service industry selected. For
example, students might select Qantas and Air New Zealand, using their
websites to compare prices for the same route on the same day/time. With
respect to the pricing tripod, students would have to make assumptions
concerning each airlines costs (they could assume cost structures are
comparable for the same route), gather price data from other airlines flying
the same routes (e.g. Jetstar or Virgin Blue) and then ask their friends for an
assessment of customer value for both the Qantas and Air New Zealand
offerings.

5. How might revenue management be applied to (a) a theme park, (b)


a movie theatre and (c) a golf course? What rate fences would you
use and why?

The key would be for students to determine in each instance when there is
peak demand and when patronage is down. Students should then consider
how pricing could be used to ensure that revenue is maximised during the
down time and demand shifted away from peak periods to down times e.g.
reduced entry or greens fees on traditionally slower days, advanced booking
(perhaps with a fee) during peak times (price discrimination). Students might
also consider using product discrimination e.g. offering free popcorn to movie
goers on slower nights or free golf club rental during off-peak times.

Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 7
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Another random document with
no related content on Scribd:
wondered why his wife was ke kapa, kuu i kahi hilahila, a ua
crying; but after a while he was like o Piikea ia wa me he pupule
told that it was because his la, ka ulala. Ma keia uwe ana o
brother-in-law, Kihapiilani had Piikea, he manao a me ka
arrived. Soon after [246]this noonoo kona, i mea e ikaika ai
Piikea came out of her house, ka manao i loko o kana kane o
still crying in a loud voice, and Umi.
began disrobing and acting the
part of one bereft of her mind. In
doing this, Piikea was but acting
her part; she had her senses
about her all right enough, but
she did this to impress on her
husband Umi that a very great
wrong had been committed, to
rouse him to action.

At the end of the wailing, Umi A pau ka Piikea uwe ana, ninau
came up to her and asked her: mai la o Umi: “Heaha kou mea i
“What is it that has made you cry uwe ai me ka leo nui, a me kou
out so loud and why have you kuu ana i kou wahi hilahila?” I
disrobed yourself?” Piikea aku o Piikea: “No ka nui o ko’u
answered: “Because of the great aloha i ko’u kaikunane; akahi no
love I bear my brother; this is the maua a halawai kino, a no ko’u
first time that we have met after lohe ana mai nei i ka hana ino o
such a long separation; and also kona kaikuaana, o Piilani, ia ia;
because I am grieved at the ill- nolaila, nui ko’u aloha, a o ia ke
treatment given him by his kumu o ko’u kuu ana i ko’u mai
brother Piilani. Because of this nona. Nolaila, e pono e kii kaua
treatment I became so worked e kaua ia ia.” A lohe o Umi, olelo
up that I wanted to show my aku la ia ia Piikea: “Aole paha e
great grief. We must therefore go pono kaua ke kii e kaua ia
and make war on Piilani.” When Piilani, no ka mea, o kou
Umi heard this, he said: “I don’t kaikunane ponoi no ia, aole he
think it proper for us to go and pili aoao, a hanauna hoi.” I aku o
make war on Piilani, because he Piikea ia Umi: “Ina aole oe e ae
is your own brother; he is not mai i ka’u e koi aku nei ia oe, e
connected to you from a kii kaua e kaua ia Piilani, alaila,
distance, a mere relative.” Piikea ua oi ka pono o kuu make
said: “If you will not give your mamua o kuu ola ana.” Ma keia
consent to my request, to go and olelo a Piikea, manao iho la o
make war on Piilani, then it Umi, he mea pono ole ia ia ke
would be far better for me to die hoole i ka olelo a kana wahine,
than to live.” At this, Umi decided nolaila, o ka ae ka pono loa. Ia
that he must obey his wife’s wa, olelo aku la o Umi i kona
demand and so he gave his mau hoakuka kaua, oia o
consent. Umi then summoned Omaokamau, Piimaiwaa, Koi, e
his war counselors, hoomakaukau i na waa, no ka
Omaokamau, Piimaiwaa and holo i Maui e kaua ai me Piilani.
Koi, and gave them orders to
prepare the fleet of war canoes
for a trip to Maui to make war on
Piilani.

These three men were Aohe makau o keia mau kanaka


undaunted; they did not hesitate, ekolu, ua aa lakou e holo i Maui
but immediately set out to obey e kaua ai, aka, o ke ’lii o Umi, ua
the order of their king, for they hopohopo ia no Imaikalani, no
were anxious to go to Maui to do ka mea, he kanaka akamai loa ia
battle, although Umi was i ke koa, ka oo ihe, a he kanaka
doubtful about mastering ikaika loa, oia ko oi ma Maui, i
Imaikalani, 33 for he was a very loko o ia kau, a o ke kela ia mai
skilful warrior and was well Hawaii a Niihau.
versed in all the arts of warfare,
and especially in spear throwing.
He was a very powerful man,
and he was the greatest man in
all of Maui at that time, and he
was credited as being the
strongest man from Hawaii to
Niihau.

When the preparations were Ia wa, ui ae o Umi i kana kahuna


about completed, Umi akamai, kaulana, oia o
questioned his great and famous Kaoleioku: “Pehea keia holo i
priest, Kaoleioku, saying: “How Maui e kaua me Piilani?” I aku o
about this voyage to Maui to fight Kaoleioku: “E ke ’lii e, e holo no
Piilani?” Kaoleioku said: “Chief, oe e kaua ia Maui, aole alii nana
you may go and make war on oe e kaua mai; he kaua na ka
Maui, for there is no king to makaainana, pio no ia oe, aole e
oppose you; it is going to be a eha ka ili.”
war of the common people; you
will surely win, and, furthermore,
your skin will not be bruised.”

When Umi heard the words of A lohe o Umi i keia mau olelo a
his priest, he was much relieved. kona kahuna mana, a Kaoleioku,
He then ordered his chiefs who oluolu iho la ia. Kena ae la o Umi
had charge of the different i na alii aimoku o Hawaii, e
districts, to get the fleet of war makaukau na waa, a me na
canoes in readiness and to get kanaka a pau loa, a akoakoa ma
the men under them ready and kahi hookahi, he mau anahulu i
to all come together in one hala, ua makaukau na waa a me
place. After several tens of days na kanaka. Ua olelo ia, aole e
passed they finally reported that pau i ka helu no ka nui loa.
the canoes and men were ready
to start out. It was said that the
men were so numerous that they
could not be counted.
CHAPTER III. MOKUNA III.

How Umi Made War on Ka Holo Ana o Umi e


Piilani the King of Kaua ia Piilani, ke ’Lii o
Maui. Maui.

As soon as the preparations A makaukau na waa, holo mai la


were perfected, the canoes left lakou mai Waipio mai a pae ma
Waipio and set sail for Maui, Kapueokahi i Maui. Ma keia holo
landing at Kapueokahi. On this ana o na waa, ua komo ka maka
expedition, while the first of the mua o na waa ma Kapueokahi
canoes were entering the harbor ma Hana, Maui, a o ka maka
of Kapueokahi 34 the last of the hope o na waa, ma ke awa o
fleet was still in the harbor at Waipio i Hawaii. [249]
Waipio, Hawaii. [248]

When the people of Maui saw I ka hiki ana o na waa ma


the great fleet of canoes coming Kapueokahi i Maui, ike mai la na
into the harbor at Kapueokahi kamaaina i ka lehulehu o na
they were sore afraid. Shortly waa, makau iho la lakou. A
after this word was received and mahope lohe lakou o Umi, a me
passed from place to place that it kana wahine o Piikea, e holo aku
was Umi and his wife Piikea ana e kaua me Piilani, aka, ua
come to make war on Piilani. make e o Piilani. He keiki nae
Piilani, 35 however, was dead at kana o
this time, but he had a son by Kalaninuikupuapaikalaninui, ia ia
the name of o Maui ia wa.
Kalaninuikupuapaikalaninui, who
was the king of Maui at this time.

When the people of Hana heard A lohe na kamaaina a pau o


that the canoes were on a war Hana, holo aku la lakou i luna o
expedition they all ran to the top ka puu o Kauiki e noho ai. I aku
of the Kauiki hill 36 and stayed o Umi ia Piikea kana wahine,
there. aole make kaua, no ka mea, ua
make o Piilani. O ke kumu o ko
Umi said to Piikea, his wife: “Let Umi hoole i ke kaua me Maui, no
us not make war on Maui as ke aloha i ke keiki mai loko ae o
Piilani is already dead.” The Piilani. Ma ko Umi manao, ua
reason why Umi did not wish to pono no ke noho ke keiki ma ke
make war was because he took aupuni, a o na makua no o
pity on the son born of Piilani, for Piikea, me Kihapiilani. Aka,
Umi thought that it would be hoole loa o Piikea, o kona
proper for the young man to manao e kaua a make no ke
have charge of the kingdom, and keiki, no ka mea, ua noonoo ia
that Piikea and Kihapiilani be the ina e ola, o ke kipi no ia. Ia
parents, 37 but Piikea stubbornly manawa kena o Umi i kona mau
refused to have anything of the koa kaulana, oia o Omaokamau,
kind; she wanted to make war Piimaiwaa, Koi, e hele e kaua
until the son of Piilani was killed, ma ka puu kaua o Kauiki.
because she reasoned that if this
young man was allowed to live
there would be more fighting in
the future. When Umi saw that it
was useless to try to change his
wife’s mind, he ordered his three
chief officers, Omaokamau,
Piimaiwaa and Koi to go and
make war on the stronghold of
Kauiki.
the kauiki hill. no ka puu o kauiki.

This hill is famous, for it is a He puu kaulana loa ia, no kona


natural fort and people on it are lilo ana i Puuhonua kaua e
generally safe from assault, pakele ai na mea a pau loa. Aia
being protected on all sides by maluna o ia puu, he hulili, he
steep and inaccessible cliffs. To wahi ala haka i hanaia i mea e
the top of this hill a ladder was make ai ke kaua, ina e pii aku ko
built on one side, a sort of small lalo nei, hookuu ia mai maluna i
bridge made so as to entrap ka pohaku, nolaila, pilikia. A he
those trying to take the hill, that if kii nui kekahi, me he kanaka ala
those from below were to climb ke ku mai i ka po, me na ano
up in attack stones would be kaua a pau loa; o ka inoa o ua kii
rolled down on them, thereby la, o Kawalakii. O ia kii ka mea
injuring them. Furthermore, a nana e keakea na kanaka koa o
large wooden image was hewed lalo nei ke pii aku i ka po.
out and made to stand at night,
and served the purpose of a
guard. The image was called
Kawalakii, and this great statue
kept the warriors below from
climbing the hill at night.

CHAPTER IV. MOKUNA IV.

Umi’s Generals. Na Pukaua o Umi. No


Relating to Omaokamau.
Omaokamau.

Omaokamau was the first of O omaokamau ke koa o Umi i


Umi’s men who attempted to hoomaka e pii i luna o ka puu o
climb the Kauiki hill. When he Kauiki, a hiki ia ma ka hulili,
came up to the place where the nana aku la ia maluna o ke poo
ladder could be seen he saw that o ke ala, he pohaku e kau mai
a three-cornered rock was ana, ua hana ia ekolu huina. Ina
fastened at its top. When let go e hookuu ia mai kela pohaku mai
the rock would roll directly down, luna mai, alaila, e loaa pono ke
which would kill the person kanaka e pii aku ana ma ka
attempting to go up the ladder. hulili; nolaila, ua makau o
Therefore Omaokamau became Omaokamau, aole ia i pii i luna;
afraid and gave up the idea of ua nui kona noonoo ana i ke
climbing the ladder, so he kumu e hiki ai, aole nae he loaa.
thought deeply of a plan to A mahope noonoo iho la ia, o ka
accomplish this, but without po ka manawa e pii ai i luna o ka
success. After thinking for some puu o Kauiki. A poeleele pii aku
time he decided that a night la o Omaokamau i luna o ka
attempt to ascend the hill would puu. A hiki ia ma ka hulili, i nana
be the best. When it became aku kona hana, e ku mai ana
quite dark Omaokamau rose and keia kanaka nui, ewalu kapuai
went up to the point where he kona kiekie, he laau palau ma
could distinctly see the ladder; kona lima. O kona nui a me kona
when he arrived at the place he loihi, ua oi aku ia mamua o ka
looked and saw a very large Omaokamau laau palau. Ua
man, very tall, about eight feet, hume i ka malo a ku ka puali. O
holding a long, large war club in ke kowa ma waena o
his hand. The war club was Omaokamau a me ua kanaka
longer and larger than the war ala, elua haneri me kanaha
club carried by himself. He also kapuai ka loa.
saw that the man had a loin
[250]cloth girded around his waist
and drawn very tight. The
distance between Omaokamau
and the man was about 240 feet.
When Omaokamau saw the man
and the size of his war club fear
and doubt entered his breast; he
believed that if he was hit by that
war club he would be knocked to
pieces, so he was afraid to
venture any further and decided
to return.

When Omaokamau reached the Ma keia ike ana o Omaokamau,


bottom of the hill Umi asked him: komo mai ka makau a me ka
“How did you get along with your hopohopo i loko ona no ka nui a
ascent of the hill?” Omaokamau me ka loihi o ka laau palau; e
answered: “Don’t think, O chief, manao ia, ina e hahau ia ia,
that it will be possible for us to alaila, e [251]kau liilii ia i ka laau
capture that hill. I have seen that palau; nolaila, makau o
man up on the hill; he is of Omaokamau a hoi i lalo. A hiki o
incomparable size. There is no Omaokamau i lalo, ninau mai la
man in Hawaii like him; he is the ke ’lii o Umi: “Pehea kau pii ana
largest of the largest, the tallest aku nei i luna?” I aku o
of the tallest, and his war club is Omaokamau: “Pehea mai kau e
the largest I have ever seen; if it ke ’lii. Ua ike aku nei au i kela
should hit any one that person kanaka, nui launa ole, aole
would be smashed to pieces.” kanaka ma Hawaii e like me kela
kanaka; nui no a nui, loa no a
loa, o kana laau palau loihi launa
ole, ina e hahau mai he paki liilii
loa ko ke kanaka i ka make.”
We will here speak of this Maanei, e kuka kamailio iki
mistaken idea of Omaokamau. kakou no keia kuhihewa o
The large man he saw was the Omaokamau. He kii ka mea ana
wooden image, Kawalakii. The i kuhihewa ai, o Kawalakii. Ua
attempt of the king of Maui to akamai loa ka hana ana a ke ’lii
frighten away the Hawaii o Maui i keia mea, a ua lilo ua kii
warriors from a night attack was la i ka po i kiai no ka puu o
quite successful, for it proved a Kauiki, e malu ai i na enemi o
good watchman at night for the lalo ke pii aku i ka po. A ua
Kauiki hill, to guard against maluhia ka puu o Kauiki, i kona
enemies if ascending at night. mau po e kiai ana me ka ike ole
This hill of Kauiki was quite safe ia he kii; aka, i ka wa i ike ia ai,
as long as the deception ua pio.
prevailed; but when it was at last
discovered the hill was easily
captured.

relating to koi. no koi.

When Umi heard the report of A lohe o Umi i ka Omaokamau


Omaokamau relating to the large mau olelo akena, hoouna ae la
man, he sent Koi to see if he ia ia Koi, e pii i luna o ka puu o
could manage to get to the top of Kauiki, a pii aku la o Koi i ka
Kauiki hill. He made his climb in puu, hoaa wale aku la no a hoi
the day time, but after several mai la i ke ao.
attempts he returned and waited
for the night.

At the approach of night Koi A po iho, pii hou o Koi, a hiki i


again made another attempt, but kahi a Omaokamau i hoi mai ai, i
when he got as far as the place nana aku kona hana, e ku mai
where Omaokamau saw the ana keia kanaka nui, ua like me
large man he went no further, for ka Omaokamau mea i olelo mua
he, too, looked and saw the mai ai, ia lakou; nolaila makau
large man standing guard, just iho la ia. Ua like ko Koi manao
as Omaokamau had described me ko Omaokamau manao e
to them; so he, too, became kuhi ana no he kanaka maoli,
afraid and returned. Like aohe manao he kii. Nolaila, hoi
Omaokamau, he thought that the mai la o Koi a hiki i lalo i o Umi
man was real, never thinking that la, ninau mai la ke ’lii o Umi:
it was only an image. Koi “Pehea kau pii ana aku nei e Koi
therefore returned and when he i luna o ka puu o Kauiki?” “E ke
arrived in the presence of Umi ’lii e, o ka manao kau he kanaka
he was asked: “How did you kela a kanaka; he oi kela o ka
make out when you climbed the loihi, o ka nui, aole a’u kanaka i
hill?” “Say, O chief, don’t think ike ai mai ko’u la i ike ai i ke
that that man is an ordinary man; kanaka a hiki i keia la; ua like me
he is the tallest man I have ever nei ke kino a me ka nui, he keu
seen, in size; I have not seen keia, he weliweli ke nana aku, a
any one since I have been old nolaila au i hoi mai la.”
enough to see a man that will
equal him; this is the greatest,
and he is terrible to behold; so I
decided to come back.”

relating to piimaiwaa. no piimaiwaa.

Piimaiwaa was the most famous He koa kaulana o Piimaiwaa, ma


of the soldiers of the whole of Hawaii a puni, a ma Maui no hoi,
Hawaii and even of Maui, for his no kona koa loa, a me kona
braveness and strength, and it makau ole, no kona aa e paio
was said that he never failed to me na enemi e ku ana i mua
go up to meet his enemy. ona; nolaila, ua punahele ia i
Because of this he was the kona makuakane alii hanai o
favorite of the adopted sons of Umi. Ma keia kakau ana e ike ai
Umi. We will here see that he kakou i kona koa lua ole, a me
was indeed the bravest of the kona makau ole i na enemi,
brave and fearless of the enemy, alaila, e pono kakou e olelo he
so that we too without doubt will oiaio kona mau olelo hoike.
say that such is the fact.

At the close of Koi’s report to A pau ka Koi olelo ana ia Umi,


Umi relating to his climb, it was no kona pii ana, alaila, he mea
seen that Umi was sad at heart. kaumaha loa ia i ko ke ’lii
After a time he ordered manao. Ia wa, olelo aku la ke ’lii
Piimaiwaa to ascend the hill of o Umi ia Piimaiwaa, e pii i luna o
Kauiki. At the order Piimaiwaa ka puu o Kauiki. Pii aku la o
rose and started on his Piimaiwaa, a hiki i ka hulili, aia
expedition. When he reached the ma laila e noho ana na kanaka
ladder he saw a large body of he lehulehu loa, ua makaukau i
men there assembled all na mea kaua he nui wale, ka
prepared with their implements pololu, ka ihe, [253]ka elau, ka
[252]of war, such as long spears, laau palau, ka maa, ka pikoi, ka
short spears, darts, war clubs, pohaku, ka laau, a me na mea e
slings, pikoi, 38 stones, sticks, ae. A he pohaku huina kolu hoi
and various other things. He also kekahi, ua kapa ia he Moa. A
saw the three-cornered rock kokoke o Piimaiwaa i laila,
called the “moa.” When hailuku mai la na kanaka ia ia i
Piimaiwaa drew near to the men ka pohaku. Ia lakou e hailuku
they began to throw stones at ana i na pohaku, ia wa o
him. While the people were Piimaiwaa i olokaa ai i kana laau
throwing stones at him he palau, ia Wahie. Ma keia hana a
started to twirl his war club, 39 Piimaiwaa, aole oia i pa i na
Wahie, warding off the stones; pohaku e iho makawalu mai ana
he was not hit once, for he kept ia ia, aka, ua hoomau no o
on twirling his club. He kept on Piimaiwaa i ka okaa i kana laau
advancing until he got right ia Wahie. Pela no kona hele koa
under the ladder which hung ana a komo pono malalo o ka
against the cliff, where the men hulili mawaena o ka puu o
who were stoning him were Kauiki, kahi a ka lehulehu e nou
stationed. mai ana i na pohaku.

The ladder was about sixty feet O ka hulili, he kanaono kapuai


long and it was at the foot of it kona keikie, a malalo o laila o
that Piimaiwaa stood protecting Piimaiwaa i ku ai me ka puke i
himself with his club. By this kana laau palau, i ua hulili la. Ma
stand of Piimaiwaa his enemies keia ku ana o Piimaiwaa, ua
continued to hurl stones upon hoomau mai kona mau enemi i
him without his being hit at all, ka hailuku i na pohaku ia ia, aka,
on account of his great bravery aole ia i pa ike, no kona koa loa
and fearlessness. After standing a me ka makau ole.
there for some time he turned
and ran down the hill at great
speed and barely escaped from
the many stones thrown at him.

When he arrived in the presence A liuliu kona ku ana ma laila,


of Umi he was asked: “What holo mai la oia mai laila mai, i
about your climb?” Piimaiwaa lalo me ka mama loa, a pakele
replied: “Well, I went up as far as mahunehune mai la ia i na
the ladder and there I pohaku e iho makawalu mai ana
encountered the men of i luna ona. A hiki oia i lalo i kahi
Ohiaokealakona.” By this reply of o Umi e noho ana, ninau mai la
Piimaiwaa, several men o Umi: “Pehea kau pii ana aku
substantiated the statement, for nei?” Olelo mai la o Piimaiwaa:
the people from below saw him “Kahaha. Ua hele au a hiki i ka
enter the pass leading to the foot hulili, a paio pu me ka
of the ladder, and again when he Ohiaokealakona.” Ma keia mau
came back running with great olelo a Piimaiwaa, ua nui ka poe
speed. But the people below all i hooiaio mai. Ia Piimaiwaa i pii
thought, when Piimaiwaa ai, ua ike ko lalo poe, i ka pii ana
entered the pass, that he would a komo malalo o ka hulili, a me
be killed, for the place was very kona holo ana mai me ka mama
narrow and hard to go through; loa, mai laila mai. Aka, ua
but when they saw Piimaiwaa manao na mea a pau loa o lalo,
return running they shouted with ua make o Piimaiwaa, no ke
joy, for they realized the komo ana i kahi haiki pilikia loa;
difficulties of the way and aka, i ko lakou ike ana ia
admired his fearlessness, and Piimaiwaa e holo mai ana, ua
also because he was the only uwa lakou me ka olioli, no ke
man who ever accomplished the koa loa o Piimaiwaa, no ka mea,
feat of going as far as he did, for oia wale no ke koa i hele a komo
at this place there was stationed, i laila, aia hoi ma ia hulili elua
at this time, about eight mano kanaka ka nui, ua like me
thousand men. In the ewalu tausani ka nui. Ma keia
performance of this difficult feat hana ana a Piimaiwaa, ua oluolu
the king and the men from loa ka manao o ke ’lii o Umi, a
Hawaii were greatly pleased. me na kanaka a pau loa o
Hawaii.

That night when it became quite I ka po ana iho, a poeleele, pii


dark Piimaiwaa again climbed hou o Piimaiwaa e hakilo i ke
the hill to watch for the large kanaka nui, e olelo ia ana, me ko
man as was reported, without Piimaiwaa manao koa loa, e
the least bit of fear, and with a kaua no laua ina he kanaka. A
determination to fight him to the hiki o Piimaiwaa i kahi a
end. When he reached the place Omaokamau laua o Koi i ku mua
where Omaokamau and Koi had ai, nana aku la ia, he kanaka nui
stood he looked up and sure io no e ku mai ana, kiekie no a
enough there was the large man, kiekie, nui no a nui, loihi no a
very tall, very large, and his club loihi ka laau palau. A ike o
was the longest he had ever Piimaiwaa, noonoo iho la i kana
seen. When Piimaiwaa saw the mea e hana ai, a maapopo ia ia,
man he began to study out a penei: E olokaa i kana laau
course of action for him to follow, palau ia Wahie, i ike mai kela
and finally he decided to do this: hookahi na hookaa like ana,
that he would challenge the man wahi a Piimaiwaa, i ike mai no
to battle by the twirling of his war ia, nana ia e hahau mai i kana
club, Wahie. This way of laau palau, ua kaawale no i
challenging was usually used, waho nei, pela kona noonoo
and the acceptance of the ana. Keekeehi iho la o
challenge was shown by the Piimaiwaa i na kapuai wawae
opponent by a return twirling of ona, a oniu ae la i kana laau
the war club. Piimaiwaa palau ma ka akau, me ke kai o
reasoned that in case the man na wawae, a pau ia, kaa hema
should see him and strike at him ae la me ka oniu no i ka laau
he would be far enough away palau. A pau kana mau oniu ana
not to be touched by the club. elua, nana aku la ia i ke ano o
Piimaiwaa then stepped up the ua kanaka nei, a mahope hoi
ladder with firm feet, twirling his hou iho la ia i ka oniu ma na
club all the while. After twirling aoao elua, ma ka [255]hema, a
his club on his right for some ma ka akau, aole no he oniu
time he changed and twirled it on mai. Nolaila, olelo iho la o
the left. After twirling the club on Piimaiwaa: “He pono paa laau
the left for some time, he looked wale iho no ka paha kau, aole oe
at the man for some time i ike i ka oniu ana, he pono uhau
studying what the man was ka paha kau, aole oe i ao ia i ka
going to do. Failing in seeing the pale; ina pela make oe ia’u ano.”
man make any motion, he
repeated the sign of the
challenge, and still the man
failed to make any motion.
Piimaiwaa therefore concluded
that the man knew nothing of
[254]the use of the war club, and
that he was just holding it to
strike at Piimaiwaa when he got
near enough, and that the man
was not taught to ward off the
blow with the use of the club.
When he saw this he said to
himself: “If that is the case I shall
kill you immediately.”

Piimaiwaa then advanced Alaila, hele aku la o Piimaiwaa


without fear until he reached the me ka makau ole, a hiki i ka hua
end of the man’s club. From this o ka laau palau a ua kii nei, mai
point he advanced further until laila aku a waenakonu a hiki loa i
he reached the middle of the ke ku ana o ua kii nei. Alaila, ku
club, then on until he reached iho la ia i laila, a hooponopono
the very man. Piimaiwaa then aku la i kana laau palau e hou i
stood and prepared his club to ke kii, ma keia hou ana, ua loaa
poke at the man. He then tapped ua kii nei, a koele ana ka laau
the man, a sign to give the man palau. Pela no kana hana ana a
warning; when he did he heard a kokoke i kahi e ku ana, ike pono
sound as of wood. He then iho la ia he kii keia, aohe
approached the man and saw kanaka, alaila, pau kona makau
that it was only an image, and a me ka pihoihoi. Lalau iho la ia i
not a real man. This ended his ua kii nei, a kulai aku la a hina i
excitement and fear. He then lalo, olokaa aku la i ka pali, a
took the wooden image and haule i lalo o ka pali o
threw it down, and rolled it over Kapueokahi.
the cliff of Kapueokahi.
Piimaiwaa then called to those A kahea aku la o Piimaiwaa i ka
below: “Say, you people there poe o lalo: “E lalo e, eia mai ke
down below, here is the image kii a kakou e kuhi nei he kanaka.
that we have all this time taken Aohe kaua o luna nei, ua pau i
for a real man. There is no ka hiamoe, ua hee ka puu o
Kauiki.”
fighting up here; the men are all
asleep; the hill is captured.”

When Omaokamau and Koi A lohe o Omaokamau a me Koi,


heard the voice of Piimaiwaa i ko Piimaiwaa leo e hea ana mai
calling from the top of the hill, luna mai o ka puu o Kauiki, pii
they came and followed him up. aku la laua a hiki i luna. Mamua
Before they arrived on the top of ae o ko laua hiki ana i luna o ka
the hill, however, Piimaiwaa had puu o Kauiki, e luku ana o
already begun the slaughter of Piimaiwaa i na kanaka a me na
the people and chiefs, and they ’lii o luna; a hiki laua, hookahi na
joined therein. The king of Maui luku pu ana i na kanaka. Ma keia
was already dead, and this fact kaua ana, ua make, a ua hee ka
gave Umi the control of the hill of puu o luna o Kauiki ia lakou, a
Kauiki. This ended the battle, ua make hoi ke ’lii o Maui, oia o
and Umi became possessed of Kalaninuikupuapaikalaninui. Ia
the island of Maui, which he wa, lilo ae la ka puu o Kauiki ia
turned over to Kihapiilani and Umi. A make ke ’lii nui o Maui,
returned with Piikea his wife, and koe iho la o Imaikalani, he ’lii no,
all his men, to Hawaii. he koa nae i makau ia e Umi, no
kona akamai loa.

[237]
[256]

1 Known also as Lono-a-Piilani, and


referred to at times as Lono-a-Pii. In
this narrative he is given the father’s
name, making it confusing because
unusual. ↑
2 The first reference to the rainbow as
a priestly prerogative, or that more
than one was required to distinguish a
chief. ↑
3 A sneering term applied to Piilani, as
kukaipopolo was applied to Umi for
his alleged low birth. ↑
4 Lit., to stand separate, alone. ↑
5 Or sacred chiefs, tenth descendants
of Lonokaeho. ↑
6 Or unblemished pig. ↑
7 Ilio hulu pano; dog of perfection,
black. ↑
8 A variety of striped or spotted fish
(Chætodon ornatissimus). ↑
9 From indulgence in forbidden food. ↑
10 Son of Kaikilani, wife of
Lonomakahiki. ↑
11 Sound of the surf breaking on the
reefs. ↑
12 Half-sister of Keawe, moi of
Hawaii. ↑
13 Indicative of great heat, inducing the
panting of heaven for breath. ↑
14 Mana, in connection with the sacred
hiwa, rather than a black house of
the preceding line, has reference to a
temple apartment. ↑
15 Figurative for some personage. ↑
16 Abbreviation for Lonoapiilani. ↑
17 Light complexion. ↑
18 Referring to her four offspring. ↑
19 The edge, or border, here has
reference to the chief rank embodied
in them. ↑
20 Chief of Waimea, Kauai, of the
Maweke-Moikeha line. ↑
21 King of Oahu, known also as
Kakuhihewa. ↑
22 Favorite son of Kuhihewa. ↑
23 Rough and scaly from awa
indulgences in the kapu periods. ↑
24 An abbreviation for
Manookalanipo. ↑
25 Lit., rock face. ↑
26 A daughter of Makalii. ↑
27 Another wife of Mano. ↑
28 The Piilani, chief of Maui, father of
Kihapiilani and Piikea. ↑
29 Niu kaukahi, lit., single coconut
tree. ↑
30 Referring back to Kauai ancestors of
many generations. ↑
31 Like a light shower that fails to reach
the ground. ↑
32 Ohiki, lit., sand crab; a figurative
reference to some chief. ↑
33 A discrepancy of tradition appears
here, as Imaikalani was the famed
blind warrior king of Kau, Hawaii. ↑
34 The harbor of Hana. ↑
35 Lonoapiilani. ↑
The fortress of Hana, subsequently the
36
scene of several important battles. ↑
37 Umi favored a suzerainty in behalf of
the young man. ↑
38 The pikoi was a stone or hard wood
weapon, a long kind of ball to which
a cord was attached for use in closer
than sling-shot encounters. ↑
39 Wahie, lit., firewood; an odd name
for a wooden war club. ↑
[Contents]

Story of Ka Moolelo o
Lonoikamakahiki. Lonoikamakahiki.

CHAPTER I. MOKUNA I.

His Early Training. Kona ao ia Ana i ka wa


Opiopio.

Lonoikamakahiki 1 was the king He alii nui o Lonoikamakahiki no


of Hawaii after the death of ka mokupuni o Hawaii mahope
Keawenuiaumi 2 at a period iho o ko Keawenuiaumi make
about sixty-four generations from ana; he kanaonokumamaha
Wakea. Keawenuiaumi was his hanauna mai a Wakea mai. O
father and Kaihalawai was his Keawenuiaumi kona
mother. Lonoikamakahiki was makuakane, a o Kaihalawai
born at Napoopoo, and it was at kona makuahine; ma Napoopoo
this place that he was brought up kona wahi i hanau ai, a malaila
by his retainers until he was full no oia i hanai ia ai a nui, e kona
grown. His retainers were Hauna mau kahu, e Hauna laua me

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