A: Your application number is written on your e-permit. 2. I cannot proceed with the registration because the registration site only allows a limited number of characters for the email address. What should I do? A: Use an alternative email address for your application. A shorter email address is preferred. Those who applied in the previous years are also encouraged to use different email addresses in their application this year. 3. When I logged into my application account, it kept saying error. What should I do? A: Use the forgot password feature and follow the procedure that will be sent to your email for a password reset. A: There are instances that the system will be unreachable due to many users. Kindly access the form at a later time. 4. My name has Ñ, and when I downloaded my e-permit, it was changed into a different symbol. What should I do? A: The said change in the symbol will not affect your application. It was a system symbol recognizing the Ñ. 5. I did not get my e-permit after finishing the registration. What should I do? A: Login again to the site. Provide your email on the applicant login and choose the forgot password feature. Complete the process for password reset and log in to the site so you can finish the process and download your permit. You can also choose to download the permit from there just in case the permit will not be sent to your email. Make sure that your pop-up blocker is off when you do this. The permit is system-generated and will automatically be sent to your email if you have successfully registered. 6. I accidentally closed the website while answering the online admission. What to do? A: Login again to the site. Provide your email on the applicant login and choose the forgot password feature. Complete the process for password reset and log in to the site so you can finish the process and download your permit. 7. I made a mistake when putting information in the online registration system. What should I do? A: Changing information in the registration system is not allowed. Changes can only be entertained once you have been enrolled in the university. 8. What if my strand is not included in the educational background choices? A: Use 'high school' as the default option. 9. I made a mistake in putting my application number in the academic screening form, and I need to edit it. What should I do? A. Changing information in the form is not allowed. Your department head would not be able to process your enrollment if you did not provide the correct application number. 10. There is no available testing schedule as I register. What should I do? A: Kindly refresh the page frequently as a high volume of users affects the availability of test schedules.