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Exam
Name___________________________________
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
2) Change leaders are consistently able to do all of the following except ________. 2)
A) decrease the pace of product cycles B) raise industry standards
C) develop new markets D) develop new technologies
Answer: A
Explanation: A)
B)
C)
D)
3) When a threat is identified in an early stage, the most appropriate competitor-response strategy is 3)
________.
A) absorption B) shaping C) containment D) neutralization
Answer: C
Explanation: A)
B)
C)
D)
4) Which of the following is not one of the possible reasons that late movers survive? 4)
A) they are protected by government regulation
B) they have extensive cash reserves
C) they have an oligopolistic industry position
D) the existence of a highly competitive market
Answer: D
Explanation: A)
B)
C)
D)
1
5) Increasingly, competitive advantage results from the ability to manage change and harness the 5)
resources and capabilities consistent with ________ strategies.
A) revolutionary B) late-mover
C) dynamic D) first- or second-mover
Answer: D
Explanation: A)
B)
C)
D)
6) If a regional firm wants to grow into a premier national company, all but which of the following 6)
might be in its sequence of activities?
A) enter into adjacent regional markets
B) rapidly expand through acquisitions funded by increasingly valuable stock price
C) develop differentiators designed to build brand awareness
D) sell off parts of the company that are profitable
Answer: D
Explanation: A)
B)
C)
D)
7) In the financial services industry, rescaling has been accomplished mostly through ________. 7)
A) convergence B) reorganizations
C) mergers and acquisitions D) focusing on one or two products
Answer: C
Explanation: A)
B)
C)
D)
9) An important insight from the value net model is that the same player might ________. 9)
A) be a winner and a loser in the same transaction
B) be a competitor in some interactions but a complementor in others
C) be the industry leader one year and at the bottom of the industry the next year
D) grow and compress in the same timeframe
Answer: B
Explanation: A)
B)
C)
D)
2
10) The ________ has not opened up new temporal and geographic accessibility for many businesses. 10)
A) dry cleaning industry B) grocery store industry
C) airline industry D) Internet
Answer: A
Explanation: A)
B)
C)
D)
11) Examples of industry convergence include all but which of the following? 11)
A) entertainment and communications
B) wireless communications and photography
C) computing and entertainment
D) airline and rail
Answer: D
Explanation: A)
B)
C)
D)
12) Which of the following is a characteristic of new entrants' disruptive strategies? 12)
A) These firms emphasize product standardization.
B) These new models are easily imitated.
C) These firms can take away market share.
D) These firms start out as high-margin businesses.
Answer: C
Explanation: A)
B)
C)
D)
13) A graphical depiction of how a firm and major groups of its competitors are competing across its 13)
industry's factors of completion is referred to as the ________.
A) strategy life cycle B) industry learning curve
C) value curve D) four-actions framework
Answer: C
Explanation: A)
B)
C)
D)
14) Several uses have emerged from the technology developed by credit card companies. Which is not 14)
one of these uses?
A) hotel keys B) library cards
C) national park admission cards D) employment identification badges
Answer: C
Explanation: A)
B)
C)
D)
3
15) In the context of a firm's industry evolution, arenas must fit with all but which of the following? 15)
A) resources B) dynamic capabilities
C) capabilities D) customer base
Answer: D
Explanation: A)
B)
C)
D)
16) A value chain is the sequential steps of value-added activities that are necessary to create ________. 16)
A) low-cost alternatives to the products of industry leaders
B) a product or service that is used by the end consumer
C) a competitive advantage in a crowded industry
D) differentiation among industry leaders
Answer: B
Explanation: A)
B)
C)
D)
17) A new-market disruption that significantly changes the industry value curve by disrupting the 17)
expectations of customers by vastly improving product performance is referred to as ________.
A) hybrid B) low-end disruption
C) mid-term disruption D) high-end disruption
Answer: D
Explanation: A)
B)
C)
D)
18) Which of the following is not a characteristic mindset of new-market creation? 18)
A) emphasizes efficient operation of the traditional business model
B) looks across strategic groups and industry segments
C) emphasizes substitutes across industries
D) emphasizes redefinition of buyers' preferences
Answer: A
Explanation: A)
B)
C)
D)
19) With ________ options, serving markets on two continents by building two plants instead of one 19)
gives a firm the option of switching production from one plant to the other as conditions dictate.
A) flexibility B) waiting-to-invest
C) learning D) growth
Answer: A
Explanation: A)
B)
C)
D)
4
20) Revolutionary strategies can be created by searching for industries that have opportunities to 20)
benefit from increases in ________.
A) technological advances B) public awareness
C) population D) economies of scale
Answer: D
Explanation: A)
B)
C)
D)
21) A firm can redefine its arena by doing all but which of the following? 21)
A) spearheading industry convergence
B) changing the temporal or geographic availability
C) diversify its products
D) imagining the total possible market rather than the served market
Answer: C
Explanation: A)
B)
C)
D)
22) Anticipating change means foreseeing all of the following except ________. 22)
A) the appearance of global markets B) the impact of natural resources
C) the development of new market segments D) the emergence of conflicting technologies
Answer: B
Explanation: A)
B)
C)
D)
24) When a firm uses the ________ strategy, it identifies and acquires new entrants or establishes an 24)
alliance with them.
A) shaping B) absorption C) containment D) annulment
Answer: B
Explanation: A)
B)
C)
D)
5
25) In reality, most newcomers adopt some combination of ________ and ________ disruption 25)
strategies.
A) new-market; low-end B) new-market; high-end
C) mid-term; high-end D) new-market; mid-term
Answer: A
Explanation: A)
B)
C)
D)
27) Types of revolutionary strategies that can introduce major disruption into an industry include all 27)
except ________.
A) reconsidering the market B) reconceiving a product or service
C) reconfiguring the value chain D) rescaling the industry
Answer: A
Explanation: A)
B)
C)
D)
28) Industry convergence occurs when two distinct industries evolve toward a(n) ________. 28)
A) exclusive business relationship with each other
B) split that forms four industries
C) single point where old industry boundaries no longer exist
D) competitive position where each benefits from the existence of the other
Answer: C
Explanation: A)
B)
C)
D)
29) Research suggests that revolutionary strategies that can introduce dynamic change tend to fall into 29)
one of three categories that include all except ________.
A) hybrid B) low-end disruptions
C) high-end disruptions D) mid-term disruptions
Answer: D
Explanation: A)
B)
C)
D)
6
30) Complementors ________ in an industry. 30)
A) increase the total profits B) increase competition
C) decrease competition D) decrease the total profits
Answer: A
Explanation: A)
B)
C)
D)
31) A strategy that targets the least desirable of incumbents' customers is referred to as ________. 31)
A) high-end disruption B) mid-term disruption
C) low-end disruption D) hybrid
Answer: C
Explanation: A)
B)
C)
D)
33) Firms that choose to initiate strategic actions are called ________. 33)
A) fast followers B) strategic leaders
C) first movers D) second movers
Answer: C
Explanation: A)
B)
C)
D)
34) With ________ options, an entry investment may create opportunities to pursue valuable 34)
follow-up projects.
A) learning B) flexibility
C) growth D) waiting-to-invest
Answer: C
Explanation: A)
B)
C)
D)
7
35) The advantage of a real option investment is that a firm can ________ when the competitive 35)
environment shifts.
A) be positioned to neutralize threats from smaller firms
B) be stronger financially
C) be the industry leader
D) preserve flexibility to be well positioned
Answer: D
Explanation: A)
B)
C)
D)
36) Real-option investments are attractive to managers in industries that are characterized by ________ 36)
and ________.
A) large market share; little research and development data
B) large capital investments; high degrees of uncertainty
C) small market share; lots of research and development data
D) low capital investments; low degrees of uncertainty
Answer: B
Explanation: A)
B)
C)
D)
37) Incumbent firms can respond to industry dynamism through all of the following strategies except 37)
________.
A) expression B) containment C) annulment D) neutralization
Answer: A
Explanation: A)
B)
C)
D)
8
39) In phase 1, competitive action can be initiated in all of the following ways except ________. 39)
A) delay tactics
B) competitive aggressiveness
C) predictability
D) complexity of the competitive-action repertoire
Answer: C
Explanation: A)
B)
C)
D)
41) All of the following should be considered by a firm contemplating a first-mover strategy except 41)
________.
A) the switching costs holding together current customer relationships
B) the strength of its complementary assets
C) the firm's monopolistic industry position
D) the inimitability of its new product
Answer: C
Explanation: A)
B)
C)
D)
42) New markets are often created when managers ________. 42)
A) focus on strategic convergence
B) eliminate some nonessential features that industry incumbents take for granted
C) export ideas from their competitors
D) react defensively to counteract the force of new entrants
Answer: B
Explanation: A)
B)
C)
D)
43) All of the following are dimensions causing dynamic contexts except ________. 43)
A) technological disruptions B) competitive interactions
C) staging elements D) industry evolution
Answer: C
Explanation: A)
B)
C)
D)
9
44) Research on strategy in hypercompetitive environments is typically anchored in all of the following 44)
except the ________.
A) complexity theory B) systems theory
C) adaptation theory D) chaos theory
Answer: C
Explanation: A)
B)
C)
D)
45) A first-mover advantage is valuable under all of the conditions except ________. 45)
A) a firm achieves an absolute cost advantage in terms of scale or scope
B) a firm's image and reputation advantages are hard to imitate at a later date
C) first-time customers may move freely among competing products because of new product
preferences
D) the scale of a firm's first move makes imitation unlikely
Answer: C
Explanation: A)
B)
C)
D)
46) Fast-follower advantages increase under all of the following conditions except ________. 46)
A) rapid technological advances
B) the first mover lacks a key complement such as channel access
C) the first mover's profit is high
D) the first mover's product or service strikes a positive chord but is flawed
Answer: C
Explanation: A)
B)
C)
D)
47) A position in which the exploitation of a resource makes that resource stronger and more resilient 47)
is called ________.
A) resource management B) resource-based competitive advantage
C) resource-based execution D) resource-based strategy
Answer: B
Explanation: A)
B)
C)
D)
10
48) Industries that used increases in scale that were unconventional at the time in their industries 48)
include all except ________.
A) adult education B) library
C) funeral D) waste management
Answer: B
Explanation: A)
B)
C)
D)
49) All of the following may cause a turbulent environment except ________. 49)
A) short product life cycles B) incumbent repositioning
C) new technologies D) long product design cycles
Answer: D
Explanation: A)
B)
C)
D)
50) First movers bear significant risks including the costs of all but which of the following? 50)
A) distributing new products B) educating customers
C) evolving new products D) designing and producing new products
Answer: C
Explanation: A)
B)
C)
D)
51) The opportunity to take action that will either maximize the upside of limit the downside of a 51)
capital investment is referred to as ________.
A) a real option B) net present value
C) a learning option D) a value option
Answer: A
Explanation: A)
B)
C)
D)
52) All of the following are categories of real options except ________. 52)
A) growth options B) new-market options
C) flexibility options D) exit options
Answer: B
Explanation: A)
B)
C)
D)
11
53) The purpose of the ________ strategy is to minimize the risks entailed by being either a first mover 53)
or an imitator.
A) shaping B) annulment C) containment D) absorption
Answer: D
Explanation: A)
B)
C)
D)
54) To excel at a(n) ________ strategy, a firm must assume the role of first mover. 54)
A) neutralization B) shaping C) absorption D) annulment
Answer: D
Explanation: A)
B)
C)
D)
55) The strategist always makes important and reasoned choices about the firm's mix of all except 55)
________.
A) products B) competitors
C) services D) customers/noncustomers
Answer: B
Explanation: A)
B)
C)
D)
56) Managers can use all but which tool to formulate a strategy and hammer out a strategic position? 56)
A) industry-structure analysis B) VRINE model
C) strategy diamond D) dynamic multiplier model
Answer: D
Explanation: A)
B)
C)
D)
57) Large firms can use ________ to pursue shaping strategies. 57)
A) product improvement B) slotting fees
C) funding D) containment
Answer: C
Explanation: A)
B)
C)
D)
12
58) All of the following are possible types of technological disruptions except ________. 58)
A) business model innovations B) process innovations
C) application innovations D) service innovations
Answer: D
Explanation: A)
B)
C)
D)
59) Incumbents who pursue a ________ strategy aggressively often succeed in short circuiting the 59)
moves of new entrants before they make them.
A) containment B) shaping C) neutralization D) absorption
Answer: C
Explanation: A)
B)
C)
D)
60) A conventional way to reconfigure the value chain is to compress it by ________. 60)
A) making the firm's workforce more lean B) selling off unprofitable subsidiaries
C) outsourcing D) eliminating a middle man
Answer: D
Explanation: A)
B)
C)
D)
61) The four actions framework includes all of the following actions except ________. 61)
A) raise B) reject C) reduce D) eliminate
Answer: B
Explanation: A)
B)
C)
D)
62) The annulment strategy is less about quashing the competition than about making it ________. 62)
A) complementary B) a partner C) irrelevant D) marginalized
Answer: C
Explanation: A)
B)
C)
D)
13
64) The process of maximizing the upside or limiting the downside of an investment opportunity by 64)
uncovering and quantifying the options and discussion points embedded within it is referred to as
________.
A) new-market analysis B) real-options analysis
C) chaotic analysis D) value curve analysis
Answer: B
Explanation: A)
B)
C)
D)
65) As industry products become perceived as undifferentiated, the ability of firms to generate 65)
premium pricing ________.
A) becomes more critical B) stabilizes
C) decreases D) increases
Answer: C
Explanation: A)
B)
C)
D)
66) Detecting and responding quickly to unexpected customer demands is called ________. 66)
A) market segment change B) speed of change
C) anticipating change D) reacting to change
Answer: D
Explanation: A)
B)
C)
D)
67) Instead of retaliation, incumbent firms may strategically decide that ________ is the best course of 67)
action.
A) ignoring new competition B) waiting for uncertainty to clear
C) cooperation D) cutting off growth possibilities
Answer: B
Explanation: A)
B)
C)
D)
SHORT ANSWER. Write the word or phrase that best completes each statement or answers the question.
14
69) Why isn't the lag of second movers necessarily detrimental? 69)
Answer: Being a second mover doesn't necessarily mean that a firm is a late mover; in fact,
many effective second movers can legitimately be characterized as fast
followers--even if the elapsed time between first and second moves is several years.
Why isn't the lag necessarily detrimental? For one, new products don't always catch
on right away. They may eventually generate rapid growth and huge sales
increases, but this period--widely known as the takeoff period--starts, on average, at
some point within six years of the new-product introduction. Although the industry
life cycle suggests that the drivers of industry demand evolve over time, it doesn't
predict how quickly they'll evolve. Indeed, it may take some new products a decade
or more to reach the growth stage, and only then will they attract competitors.
Explanation:
70) How did the American Medical Association use shaping strategy in its response to 70)
chiropractic medicine?
Answer: Sometimes, of course, it's simply not possible to contain or neutralize the growth of
a new product, often due to antitrust laws. Moreover, in some cases, the new
product may be attractive to the incumbent even if the incumbent can't gain full
control of it. Today, for example, a state of peaceful coexistence prevails between the
American Medical Association (AMA) and chiropractic medicine. For decades,
however, the AMA had characterized chiropractors as quacks. Eventually, the AMA
used regulators and educators as part of a strategy to shape the evolution of
chiropractic practice until chiropractics transformed itself into a complement to
conventional healthcare, as defined by the AMA.
Explanation:
71) Diagram the relationship between the status of complementary assets and the bases of 71)
first-mover advantages.
Answer: Status of Complementary Assets
Freely Available or Tightly Held and
Unimportant Important
Explanation:
15
72) Define first mover. 72)
Answer: First movers are firms that choose to initiate a strategic action. This action may be
the introduction of a new product or service or the development of a new process
that improves quality, lowers price, or both. Consequently, you may see firms
pursuing either differentiation or low-cost strategies.
Explanation:
73) What are the conditions under which a first-mover advantage is valuable? 73)
Answer: A first-mover advantage is valuable only under certain conditions:
16
77) What are the conditions under which first-mover advantages diminish and fast-follower 77)
advantages increase?
Answer: In short, first-mover advantages diminish--and fast-follower advantages
increase--under a variety of conditions, including the following:
78) What are the three things managers can do to redefine their arenas? 78)
Answer: The three things managers can do to redefine their arenas are:
79) What are the four key words of the four-actions framework? 79)
Answer: The key to discovering a new value curve lies in answering four basic questions that
come from the following four keywords: reduce, eliminate, create/add, and raise.
Explanation:
80) What are the alternatives to dealing with the pressures of commoditization? 80)
Answer: Research suggests that firms can choose from among four alternatives to deal with
the pressures of commoditization. The manager, however, must make difficult
choices in terms of timing–for instance, if the firm changes its strategy too soon, it
risks losing extra profits, but if it moves too late, it may never be able to regain the
market lost to newcomers or incumbents who moved sooner. As you will see, two of
these tactics anticipate commoditization, whereas the other two are typically more
useful once it’s clear that commoditization has set in. All four tactics have clear
implications for four of the five elements in the strategy diamond–namely, arenas,
differentiators, pacing, and economic logic.
Explanation:
81) What are the four underlying phases of competitive interaction? 81)
Answer: The four underlying phases of competitive interaction are discovery and
competitive new action, customer reaction, competitor reaction, and evaluation of
action and reaction effectiveness.
Explanation:
17
83) What is the containment strategy? 83)
Answer: The containment strategy works well when the firm has identified the threat at an
early stage. Although firms sometimes select one of these strategies, they typically
resort to a combination that aligns well with their particular resources and
capabilities. American Airlines, for instance, can compete with Southwest not only
by increasing the benefits of its frequent flier program but by using its bargaining
power to secure more exclusive airport gates (thus effectively raising Southwest's
distribution costs at airports where it used to share gates with American). Similarly,
a large consumer-products company can release a copy-cat product that both
leverages the new market created by a competitor and can be sold through its own
existing channels. Consider, for example, the fact that retailers in industries from
clothing to groceries typically charge slotting fees--fees that suppliers pay for access
to retailers' shelf space. Because of this practice, any new product may bump an
existing product from retail shelves, and if the one that gets bumped is a new
entrant's only product, the containment strategy will have been highly effective.
Explanation:
84) What are the five types of revolutionary strategies that can introduce dynamic change into 84)
an industry?
Answer: The five types of revolutionary strategies are reconceiving a product or service,
reconfiguring the value chain, redefining the arenas, rescaling the industry, and
reconsidering the competitive mindset.
Explanation:
85) Name the three dimensions that cause dynamic contexts. 85)
Answer: The three dimensions that cause dynamic contexts are competitive interactions,
industry evolution, and technological disruptions.
Explanation:
86) What is the difference between first and second movers? 86)
Answer: First movers are firms that choose to initiate a strategic action. This action may be
the introduction of a new product or service or the development of a new process
that improves quality, lowers price, or both. Consequently, you may see firms
pursuing either differentiation or low-cost strategies here. Second movers are
simply firms that aren't first movers, but their actions are important nonetheless. A
second mover, for instance, may simply imitate a first mover that is, those aspects
of its new product, service, or strategy that meet its needs or it may introduce its
own innovation.
Explanation:
87) What are some of the factors that a firm should consider before choosing a first-mover 87)
strategy?
Answer: Any firm contemplating a first-mover strategy should consider the inimitability of
its new product, the switching costs holding together current customer relationships,
and the strength of its complementary assets.
Explanation:
18
88) Define the concepts of reacting to and anticipating change. 88)
Answer: Reacting to change means detecting and responding quickly to unexpected
customer demands, new government regulations, or competitors actions.
89) What does the strategic management of industry evolution involve? 89)
Answer: The strategic management of industry evolution involves not only dealing with the
industry life cycle but also strategies for changing arenas and strategies for
responding to changes in a firm’s environment. One particular challenge associated
with industry evolution that goes beyond the industry life cycle challenges is the
pressures of commoditization.
Explanation:
90) Discuss some of the common characteristics of disruptions caused by competitors who use 90)
new business models.
Answer: When leading companies face new competitors who utilize new business models
that are disruptive--strategies that are both different from and in conflict with those
of incumbents--they face vexing dilemmas. Should they respond to these new
entrants with disruptive strategies? And, if so, how? These types of innovations
essentially result in a possible change in the rules of competition within the
industry. Such disruptions have several common characteristics. First, compared to
incumbents, these firms typically emphasize different product attributes. Second,
they generally start out as rather low-margin businesses. Third, they can grow into
significant companies that take away market share. However, because of tradeoffs
with value-chain activities that are essential to the incumbents, these new firms'
business models cannot be imitated in short order by incumbents. Examples of these
types of disruptive entrants are found in many industries, such as rental cars
(Enterprise), retailing (Amazon.com), retail brokerage (E-Trade and Charles
Schwab), steel (Nucor), and airlines (Southwest, JetBlue, and RyanAir). Devising
appropriate strategies to deal with these types of competitive interactions is
particularly difficult.
Explanation:
91) What are the four ways that competitive action may be initiated in phase 1? 91)
Answer: Competitive action can be in initiated in phase 1 in essentially four ways:
aggressiveness, complexity of the competitive-action repertoire, unpredictability,
and tactics that delay the leaders' competitive reaction.
Explanation:
19
92) What are some possible pitfalls to the five competitor-response strategies? 92)
Answer: A word of warning about the five strategies covered in this section and a good
reason why you need to pay close attention to the sections that follow. Although
they are certainly viable strategies for dynamic markets, many of the strategies are
nonetheless purely defensive. If you rely on them exclusively, you'll soon stumble
over an important pitfall of purely defensive strategizing: Any firm that invests in
resources and capabilities that support retaliation to the exclusion of innovation and change
may only be prolonging its inevitable demise.
Explanation:
TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.
93) Stable markets move at a much faster pace than dynamic markets. 93)
Answer: True False
Explanation:
94) Strategies are most effective when firms leverage unique, firm-specific resources and capabilities. 94)
Answer: True False
Explanation:
95) Incumbents who use new-market strategies shift competitive focus to the task of redefining the 95)
business model for a part of the existing market.
Answer: True False
Explanation:
96) Competitive advantage is developed when a firm can create value in similar ways to their rivals. 96)
Answer: True False
Explanation:
97) A common neutralization tactic is the threat or use of legal action. 97)
Answer: True False
Explanation:
98) The industry life cycle can predict how quickly the drivers of industry demand will evolve. 98)
Answer: True False
Explanation:
99) Commoditization is the process by which industry wide sales depend more on price and less on 99)
unique product features.
Answer: True False
Explanation:
20
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The Project Gutenberg eBook of Trimblerigg
This ebook is for the use of anyone anywhere in the United
States and most other parts of the world at no cost and with
almost no restrictions whatsoever. You may copy it, give it away
or re-use it under the terms of the Project Gutenberg License
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are not located in the United States, you will have to check the
laws of the country where you are located before using this
eBook.
Title: Trimblerigg
A book of revelation
Language: English
*
‘O, let him pass! he hates him,
That would upon the rack of this tough world
Stretch him out longer.’
By the Same Author
ANGELS AND MINISTERS
DETHRONEMENTS
ECHO DE PARIS
MOONSHINE AND CLOVER
A DOORWAY IN FAIRYLAND
ALL FELLOWS
AND THE CLOAK OF FRIENDSHIP
JONATHAN TRIMBLERIGG
From a drawing by
Edmond X. Kapp
TRIMBLERIGG
A Book of Revelation
by
Laurence Housman
With a
frontispiece from a recent portrait
by Kapp