WEEKLY NARRATIVE REPORT FOR ON-THE-JOB TRAINING / INTERNSHIP 2024

STUDENTS’ NAME: KIAN R. DE DIOS NAME OF HTE: RACQUEL PEÑARANDA

COURSE & CONTACT
BSTM – 4
BLOCK: DETAILS:
INCLUSIVE
CONTACT NO.: 09679822070 APRIL 15 - APRIL 21, 2024
DATES:

WEEK 10 : DAY 1 – April 15, 2024

SUCCESS STORY: DAY OFF

B. CHALLENGING STORY:

C. THING/S I LEARNED TODAY:

WEEK 10 : DAY 2 – April 16, 2024

A. SUCCESS STORY: Check-in and check-out of the guests. Made keycards and delivered keycards
to function Check-in and check-out of the guests rooms.

B. CHALLENGING STORY: Adjusting to my new deparment.

C. THING/S I LEARNED TODAY: The Process of the Front desk.

 WEEKLY NARRATIVE REPORT FOR ON-THE-JOB TRAINING / INTERNSHIP 2024

STUDENTS’ NAME: KIAN R, DE DIOS NAME OF HTE: RACQUEL PEÑARANDA

COURSE & CONTACT
BSTM – 4
BLOCK: DETAILS:
INCLUSIVE
CONTACT NO.: 09679822070 APRIL 15 - APRIL 21, 2024
DATES:

WEEK 10 : DAY 3 – April 17, 2024

A. SUCCESS STORY: We were assigned at the Concierge to assist the guests on their luggages.

B. CHALLENGING STORY: Still the challenge is to adapt to my new department.

C. THING/S I LEARNED TODAY: The process at the concierge.

WEEK 10 : DAY 4 – April 18, 2024

A. SUCCESS STORY: Still at the concierge area. Also tasked to open door the arriving guest.

B. CHALLENGING STORY: They assigned me to room check for the first time.

C. THING/S I LEARNED TODAY: Some reception duties.

 WEEKLY NARRATIVE REPORT FOR ON-THE-JOB TRAINING / INTERNSHIP 2024

STUDENTS’ NAME: KIAN R, DE DIOS NAME OF HTE: RACQUEL PEÑARANDA

COURSE & CONTACT
BSTM – 4
BLOCK: DETAILS:
INCLUSIVE
CONTACT NO.: 09679822070 APRIL 15 - APRIL 21, 2024
DATES:

WEEK 10: DAY 5 – April 19, 2024

A. SUCCESS STORY: Another day at the concierge is done.

B. CHALLENGING STORY: Able to assist different guest going to their respective rooms.

C. THING/S I LEARNED TODAY: Handling a number of guests.

WEEK 10 : DAY 6 – April 20, 2024

A. SUCCESS STORY: Able to try at the actual front desk

B. CHALLENGING STORY: Familiarizing the process of he front desk.

C. THING/S I LEARNED TODAY: learned how to check out at the system.

 WEEKLY NARRATIVE REPORT FOR ON-THE-JOB TRAINING / INTERNSHIP 2024

STUDENTS’ NAME: KIAN R. DE DIOS NAME OF HTE: RACQUEL PEÑARANDA

COURSE & CONTACT
BSTM – 4
BLOCK: DETAILS:
INCLUSIVE
CONTACT NO.: 09679822070 APRIL 15 - APRIL 21, 2024
DATES:

WEEK 10 : DAY 7 – April 21 , 2024

A. SUCCESS STORY: Check-in and check-out of the guests. I did inventory at Swissmart.

B. CHALLENGING STORY: settled bills of guests using the terminal.

C. THING/S I LEARNED TODAY: settling bills of guests using the terminal.

Submitted by:

KIAN R. DE DIOS
BSTM - 4

Checked by:

CHERRY MAMURI – JOSON

Placement Officer