Professional Documents
Culture Documents
TOUR 283- Manaoag Working Draft as of 2019-07-21 (1)
TOUR 283- Manaoag Working Draft as of 2019-07-21 (1)
Tourism Development
Framework Plan 2019 - 2025
B. Planning Approach
Manaoag is a first
class municipality located in
Pangasinan in the Ilocos
Region. It is 168 kilometers
away from Manila. The
Municipality is Manaoag is
known for the Minor Basilica
of Our Lady of the Rosary of
Manaoag, which houses the
most revered image of
Neustra Señ ora de Manaoag.
The economy of
Manaoag is largely driven by
agriculture. It is a top
producer of rice and corn.
There are also mango
plantation within the municipality and there are also several fruit bearing plants
(i.e. banana, guava, star apple, guyabano, calamansi) that grow within the town.
The type of soil in Manaoag also allows it to grow sampaguita and ilang-ilang, that
are used as garlands to offer to Our Lady of Manaoag.
1. Drivers of Change
Of the three billion people that form part of the global middle class
population, about 50 % reside in the Asia-Pacific region. Based on projections, the
global middle class population will reach 5.4 billion in 2030 and 65 % will be from
Asia-Pacific. The rising middle class population represents an expanding consumer
market, which fuels the growth of the world economy. From $ 35 trillion in 2015,
the consumer spending of the middle class is anticipated to increase to $ 64 trillion
in 2030 and Asia-Pacific will account for 57 % of total expenditure (Kharas, 2017).
The growing affluence of China and India will play a critical role in driving the
worldwide demand for goods and services. McKinsey Global Institute (2016)
expects that consumer spending beyond necessities will sharply rise as many
households attain higher income thresholds in India. In China, the working-age
population currently has higher disposable income than the generations before
them. In addition, the number of middle-class households is also projected to
increase.
The prospects for global tourism have been optimistic. In fact, the
number of international tourist arrivals in 2018 has already surpassed the 1.4
billion mark two years ahead of the UNWTO’s forecasts issued in 2010. During the
last decade, world tourism has been growing annually by 4.2% on average.
Meanwhile, the Asia-Pacific region has been increasing faster than the world
average with 6.3% annual average growth rate for the period 2008 to 2018. In
2018, a total of 342.6 million tourists visited the Asia and the Pacific region or 19.6
million more tourists than in 2017. This accounts for 24.4% of global international
tourist arrivals (World Tourism Organization, 2019).
Southeast Asia’s capacity in 2017. In the last five years, about 670 new
short-haul market pairs were added. This trend is expected to continue. Boeing
projects traffic flow within Southeast Asia to increase by 6.9 % per annum in the
next 20 years. There will be 4,520 new airplanes to be delivered in Southeast Asia
within two decades and 80 % of the additional aircraft is expected to be single aisle
airplanes, which will further propel growth in short-haul markets and intra-
regional travel.
4
The ASEAN Multilateral Agreement on the Full Liberalization of Passenger Air Services Protocols 1 and 2
was in force in June 2011 and was fully ratified by all member-states in July 2016. The ASEAN Multilateral
Agreement on Air Services Protocols 5 and 6, which allows unrestricted traffic between ASEAN capital
cities, was in force in December 2009 and was fully ratified by all member-states in November 2016.
B. National Trends
In the last five years, household consumption has been rising by 5.0 % in
real terms (Philippine Statistics Authority, 2019). Amidst higher inflation rate due
to tax reform, the consumer confidence of the Philippines remain stable at 133,
which is higher than the global average of 106 during the first quarter of 2019 (The
Conference Board, 2019).
International Visitors
8,000,000
7,000,000
East Asia
6,000,000
4,000,000 Europe
3,000,000
ASEAN
2,000,000
Australasia/Pacific
1,000,000
- Others
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Domestic Tourism
By 2022, the DOT targets to attract 12 million foreign visitor arrivals and
grow foreign visitor arrivals by 12 % per annum. When it comes to domestic
tourism, the DOT sets the target of 89.2 million domestic travelers by 2022 and
increase domestic tourism by at least 4.0 % per year from 2016 to 2022
(Department of Tourism, 2016).
Incentives
Manaoag Tourism Development Framework Plan 2019 - 2025 7
The 2017 Investment Priorities Plan (IPP), a three-year rolling plan,
included tourism enterprises (i.e. tourist transport services, accommodation
establishments, convention and exhibition facilities, ecotourism facilities, health
and wellness facilities, farm tourism, tourism training centers and institutes,
retirement villages, and restoration and preservation and operation of historical
shrines, landmarks and structures.) outside of the tourism enterprise zone.
The Philippines has been prioritizing the growth of tourism given its
impact on job creation and income generation. In recent years, the national
government has been appropriating budget to build the necessary infrastructure to
support tourism and has been providing incentives that will encourage investments
in tourism facilities. The Ilocos Region, and the Province of Pangasinan has been
benefitting from better accessibility brought about by enhanced infrastructure.
Aside from this, the increasing propensity to travel of Filipinos will likely boost the
growth of the region and Pangasinan.
Ilocos Region is located at the northwestern tip of Luzon. Its total land
area is 1.28 million hectares. Pangasinan accounts for 41.8% of total land area.
Ilocos’ regional centers are Laoag City in Ilocos Norte and San Fernando City in La
Union. Of the four sub-regional centers identified in the Regional Development Plan,
three are located in Pangasinan. The sub-regional centers are Alaminos City,
Dagupan City, Urdaneta City in Pangasinan, and Vigan City in Ilocos Sur (National
Economic and Development Authority Regional Office 1, 2017).
In 2017, the Ilocos Region accounts for 3.1% of the Philippine economy.
From 2010 to 2017, the Ilocos Region’s economy was growing by 8.45% on the
average. The growth was driven by the services sector, which contributes 51.9% to
the regional economy. In 2017, the services sector expanded by 8.4%. The per
capita income of Ilocos in 2017 of Php 51,728 (at 2000 constant prices) is lower
than the national per capita income of Php 82,592 (Philippine Statistics Authority,
2018).
In 2017, 2.38 million people visited the Ilocos Region. Of which, 95.5%
are domestic travelers and 4.4% are foreign tourists. On average, visitor arrivals to
Ilocos Region have been increasing by 19% over a period of ten years. Among the
provinces in the region, Pangasinan, which accounts for 32% of total overnight
travelers, is the most visited province in the region (Department of Tourism, 2018).
2,500,000
2,000,000
1,500,000
1,000,000
500,000
-
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
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Source of basic data: Department of Tourism Region I
9,000,000
8,000,000
7,000,000
6,000,000
5,000,000
4,000,000
3,000,000
2,000,000
1,000,000
-
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
Other sites
14%
Provincial Capitol Build-
ing, Lingayen
7%
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Manaoag Tourism Development Framework Plan 2019 - 2025 1
4. Tourism developments in the neighboring areas
While there is a proposal to extend the length of the runway, the land
still needs to be acquired by the CAAP. This may take more than decade to be
completed. Nevertheless, it is important to note of the development prospects
within Pangasinan.
Clark
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Figure 6 International Connectivity of Clark
Completion of TPLEX
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the Dominican Fathers who succeeded the Augustinians placed the settlements
under the mantle of protection of the “Queen of the Most Holy Rosary.”
It was often believed that a farmer saw a lady with a child, clothed in
white in a blinding light showed atop a tree saying in a sweet voice: “Son, I want a
church in my honor. My children shall receive many favors in this place”.
Immediately upon arriving home, the farmer related the story to his family, friends
and neighbors. The story spread and droves of people began going to the place to
verify the story of the “Virgin Mary who calls”. Upon their return home, they were
asked where they came from and answered “Dimad Apo Ya Mantatawag.”
The expression in English literally mean: “From the Lady who calls”.
Then the term evolved into “mantawag”. In both Pangasinan and Ilocano dialects,
“Manaoag” means “to call.” Eventually the word “Manaoag,” was derived and
remained the name of the town.
The municipal has a land area of 55.95 square kilometers or 21.60 square
miles which constitutes 1.03% of Pangasinan's total area. Its population as
determined by the 2015 Census was 69,497. Barangay Poblacion is the densest
barangay at 48 persons per hectare being in the urban area. Total population of the
Municipality of Manaoag represented 2.35% of the total population of Pangasinan
province, or 1.38% of the overall population of the Ilocos Region. Based on these
figures, the population density is computed at 1,242 inhabitants per square
kilometer or 3,217 inhabitants per square mile.
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Manaoag Tourism Development Framework Plan 2019 - 2025 4
Barbara. Its distance from the national capital is 169.16 kilometers (105.11 miles).
The following list delineates such distance measurements.
Figure 7 Map of Manaoag
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Figure 9 Existing Land Use Plan
Climate
Average Annual Rain Fall (mm) 182.3
Average Annual Temperature 28 degree Celsius
Season Wet and Dry
The climate falls under the Type 1 classification with two pronounced
seasonal variation, the wet and dry seasons. Dry season runs from the period of
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November until late April while the remaining months from May to October
constitute the wet or rainy season.
3. Overview of the Economy of Manaoag
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Likewise, the Provincial Capitol of Pangasinan, which was identified as
one of the Architectural Treasures of the Philippines, had increased its visitors to
more than half a million in 2018, making it the second most visited tourist site in
the region (PIA News 2018). According to the Provincial Tourism and Cultural
Affairs Office, Pangasinan province records 9 Million tourist arrivals in 2018, over 6
million of the tourists mostly visited the Minor Basicila of Our Lady of the Most Holy
Rosary of Manaoag (PNA, 2019). The nonstop inrush of people to the Minor Basilica
had caught the locals and the local government off-guard as they were not prepared
to handle mass pilgrimage.
OVERALL CATEGORY
Rank Score Rank Score
ECONOMIC DYNAMISM 403 4.2872 263 4.2863
GOVERNMENT EFFICIENCY 409 9.6602 199 9.6908
INFRASTRUCTURE 144 6.2205 72 6.8227
RESILIENCY 1214 7.8164 447 7.8164
OVERALL TOTAL SCORE 1007 27.9843 407 28.6162
Source: Cities and Municipalities Competitive Index 2017
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The competitive index also serves as a measure to look at the potential of
a destination to compete on global markets. Consequently, it looks at the
sustainability of the current level of growth, what needs to be maintained and
which areas to be improved. The indicators of competitiveness of Manaoag could be
used as a guide but evidence-based outcomes such as tourism arrivals and tourism
expenditures, economic contribution to the quality of life of the community should
be taken into consideration to balance decision-making for destination
management. The Municipality of Manaoag could further use this tool to assess how
they can transform their potential into ability.
4. Access to Manaoag
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Figure 11 Inter-municipality Map
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Public Transportation
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CLUSTER 1
Tourism
Status of
Tourism Attraction Site Product Activities
Tourism Site
Portfolio
Minor Basilica of Our Lady of the Existing Health and Pilgrimage
Rosary of Manaoag Wellness
Location: Poblacion
One of the 15 Minor Basilicas
in the Philippines
Established around 1600s.
It houses the ivory image of
our Lady of the Rosary of
Manaoag which is several
centuries old and is believed to
be miraculous.
Frequently visited by devotees
and pilgrims especially during
Lenten season.
Declared by National Museum
of the Philippines as a
National Cultural Treasure.
Our Lady of Manaoag Museum Existing Educational Museum tour,
Location: Poblacion Devotion
Displays various vestiges of letters
our Lady of Manaoag and
other saints, and old liturgical
materials used by the
Dominicans.
A wooden box is provided for
devotion letters of the
pilgrims.
Rosary Garden (inside Minor Basilica Existing Health and Recreational
of Our Lady of Manaoag) Wellness
CLUSTER 1
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Tourism
Status of
Tourism Attraction Site Product Activities
Tourism Site
Portfolio
Sampaguita Farms Potential Nature Sampaguita
Location: Brgy. Baritao Tourism Site picking
Plot of lands privately owned for and garland
by locals Development making
Area is dedicated for
harvesting of Sampaguitas and
some Ylang-ylangs
Candle Factory Potential Educational Candle making
Location: Brgy. Baritao Tourism Site
A place where candles used for
for pilgrims are being Development
manufactured manually.
It is operated by the Basilica in
cooperation with some locals.
CLUSTER 2
Tourism
Status of
Tourism Attraction Site Product Activities
Tourism Site
Portfolio
Kundandit Shop Potential Culture/ Kundandit
Location: Brgy. Pao Tourism Site Educational making
Kundandit is a homemade for
delicacy made of powdered Development
and toasted malagkit (sticky
rice) mixed with pulot
(caramelized sugar).
According to Ms. Imelda
Miran, one of the two
kundandit makers, its recipe
was passed on generations by
generations in their family. It
was invented by one of her
ancestors during the war to
overcome their hunger.
It is a vanishing delicacy that
seems to be already forgotten
by the younger generations
thus, making it a rare
commodity nowadays.
CLUSTER 2
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Tourism
Status of
Tourism Attraction Site Product Activities
Tourism Site
Portfolio
Agtalon Organic Hub Existing Nature/ Organic
Location: Brgy. Licsi Educational Farming,
An organic hub that aims to Seminars,
promote farm tourism and Dining
various organic products
around Northern Luzon.
A NGO accredited by
Department of Agriculture
Conducts seminars about
organic farming
Aims to operate a kubo-type
restaurant that offers slow
food products to the customers
Aims to establish a pick and
pay farm in the area
Hardin sa Paraiso Grill & Restaurant Gastronomy Dining
Location: Brgy. Lelemaan
A local restaurant in Manaoag
that serves Filipino dishes.
Has kubo cottages that
complement the ambiance of
the place.
Behind the restaurant is a mini
garden where an enormous
phyton is enclosed in a cage. It
is believed to bring good luck.
F. Accommodation
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Table 8 Accommodation Capacity by destination (2015)
Manaoag has 97 food establishments. However, most are small eateries. The
most prominent among these is Hardin sa Paraiso Grill and Restaurant located in
barangay Lelemaan.
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Figure 14 Hardin sa Paraiso Grill and Restaurant
H. Tourism Institutions
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designated Tourism Officer II works under the Office of the Mayor and has the
following responsibilities:
Initiate in close collaboration with the local tourism council and the
formulation of local tourism plans;
Act as the liaison between the local government and the Municipal
Tourism Council on matter pertaining to plan as well as in the
implementation of plans, programs and other tourism activities;
Prepare annual budget for tourism promotion activities, allocate
festival assistance fund in the Municipality;
Initiate the formulation of tourism marketing strategies and
promotion programs for the Municipality;
Maintain an information system that is linked with the Provincial
Tourism Office;
Together with the tourism system council, undertake the preparation
and dissemination of tourism promotional materials;
For new tourism, operate to ensure compliance with set development
standards and guidelines;
Study feasibility of granting incentives to potential investors in the
tourism sector so as to create a positive business climate for the
Municipality;
Support the initiatives of the Municipal Tourism Council especially in
such areas as the identification of fund sources to finance activities,
the provision of venues for the council’s meeting and extension of
other types of assistance that will enable the Municipal Tourism
Council to evolve into a more effective body;
Implement the Tourism Master Plan of the Municipality in an effective
and efficient way.
I. Tourism Demand
Jacob’s Method is typically use for estimating crowds at protests and rallies.
It determines the size of the crowd by dividing the occupied area into sections.
Then, estimates the number of people in a section and multiplies it by the number
of sections (Goodier, 20011).
Using Jacob’s Method, the Office of the Municipal Tourism Officer estimated
1.07 million people visited Manaoag during Good Friday in 2019.
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Figure 16 Number of Visitors during Holy Week (2019)
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Figure 17 Map of Key Destinations in Luzon
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3. Destination Marketing Activities of Manaoag
The Municipality of Manaoag is known for being a pilgrimage site due to the
existence of Minor Basilica of Our Lady of The Holy Rosary of Manaoag. Manaoag is
classified as a major tourist destination considering the constant arrivals for
decades and well-known Our Lady of The Holy Rosary of Manaoag Church for
religious devotees. However, there is still no clear positioning strategy for Manaoag
as a tourist destination. The Municipality may have been able to constantly attract
tourists for many years but was not able to monitor and act on the changes that
tourism may have brought to their community. The effects of mass pilgrimage on
the town needs to be addressed and integrated in their Tourism Development Plan.
There is no visible strong destination marketing strategy which could be seen in
Manaoag that would entice people to stay overnight. Most of the tourists are day
tourists who were also church-goers and would leave the town after visiting the
church. There is no other attractions or activities that could be included in the
tourists’ itineraries. They also don’t have a tourist map or guide map available for
tourists. Tourist data collection is also insufficient and not regularly done, thus the
resources to do market research analysis are limited. It needs to strengthen the
marketing and promotion of the municipality itself.
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Manaoag Tourism Development Framework Plan 2019 - 2025 1
Figure 18 Official Facebook Account of LGU Manaoag Tourism Office
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Figure 20 Official Website of Minor Basilica
III. Analysis
A. Tourism Circuit Mapping
Manaoag Circuit
Manaoag’s Poblacion follows the old Spanish colonial architecture wherein the
main church, town plaza and town hall are strategically located near each other.
The Poblacion Barangay Hall is just a street away in front of the Minor Basilica of
Our Lady of the Rosary of Manaoag while the public market is approximately 290
meters away from the basilica. In addition, the Manaoag Community Hospital is
located in Brgy. Baritao which is 1.2 kilometers away from the church.
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Figure 21 Poblacion Area in Manaoag
Manaoag Cluster 1
Minor Basilica of Our Lady of the Rosary of Manaoag
Our Lady of Manaoag Musem
Virgin’s Well
Candle Factory - Manaoag Multipurpose Cooperative
Manaoag Cluster 2
Kundandit Shop
Agtalon Organic Hub
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Figure 22 Circuits in Manaoag
Cluster 1
Cluster 2
Inter-municipality/city Circuits
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Figure 24 Manaoag-San Fabian-Binalonan-San Manuel-Sison Circuit
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Figure 25 Manila-Manaoag-Baguio Circuit
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B. Assessment of Priority Sites
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Area of Issues
Challenge
Minor Basilica Traffic and tourist
of Our Lady of congestion in the Poblacion
Our Holy area especially during Holy
Rosary of Week and weekends
Manaoag Lack of tourism tour guides
Presence of ambulant
vendors
Lack of discipline of parking
boys
Limited parking space
Not enough public facilities
such as
No tourism information
center
Overcharging of parking fees
by private residential houses
near the church
Vendors occupying the
sidewalks causing heavy
traffic
Not enough accommodation
establishments near the area
Not enough restaurants or
eateries near the area
Our Lady of Inadequate signages
Manaoag Weak promotional
Museum marketing
Lack of tourism tour guides
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Virgin’s Well Unpaved road going to the
Virgin’s well
Absence of visible street
signages or tourism site
markers
No street lightings, unsafe
and dark at night
With parking fee but
requires proper parking
space and management
Infrastructure needs to be
developed
No eateries or places to eat
around the area
Not easily accessible by
public transportation
No accommodation
establishments near the site
Not enough public toilets in
the area
Agro-Technical Lack of investors
Assistance and Lack of financial support to
Livelihood improve product
Opportunities development and innovation
in the North Lack of capability to operate
(AGTALON) farm tours
Untapped potential to
develop slow food travel in
the neighborhood
Untapped potential for farm
tourism (production,
educational and
recreational)
Sampaguita Not open for tourists
Farm Unpaved road going to farm
No activities offered
No association for
sampaguita farm land
owners
Untapped potential for farm
tourism (production,
educational and recreational
purposes)
Landscape needs
improvement for tourism
development
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Candle Making Machines provided by DTI
Cooperative were not utilized for over 2
(by the years
Manaoag Not easily accessible by
Church) public transportation
Not open for tourists
Untapped potential for
educational and industry
tour (candle making)
Small facility and needs
improvement
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Rizal Park Lack of trees (lack of green
space)
Weak promotional activities
Lack of awareness
Untapped potential for a
recreational site
Lack of public sheds
Small space
C. Market Analysis
The following demographic cohorts are used as reference in the Lifecycle Segments
(Dimock, 2019):
Boomers: born within the years 1946 – 1964
Generation X: Born within the years 1965 – 1980
Millennials: Born within the years 1981 – 1996
Post millennials/ Generation Z: Born within the years 1997 – 2012
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In order to penetrate the international market, Manaoag can take
advantage of international flights in Clark International Airport. However, since
Clark is 1.5 hours away from Manaoag, it can focus on the short haul markets (less
than four hours flights).
Since the tourists only visit the church, it causes severe road congestion in
the Poblacion area especially during the weekends and Holy Week. The Manaoag-
Pozzorubio street with its current traffic scheme can really cause inconvenience for
both the tourists and the locals. There is no proper regulation in terms of parking
spaces that leads to overpriced parking fee and abusive parking personnel.
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Manaoag to implement initiatives that will support further tourism growth that
could provide jobs and livelihood for the people.
Strengths
• Minor Basilica of Our Lady of Manaoag is a major attraction of Pangasinan
• One of 15 Minor Basilica in the Philippines
• Most visited attraction among day tourists in Pangasinan
• Availability of public bus 24/7
• Accessibility & proximity to key domestic markets
• 194 km (2.5 hours) from Quezon City
• 84 km (1.5 hours) from San Juan, La Union
• 60.2 km 1.5 hours) from Baguio City
• Availability of agricultural resources for farm tourism (i.e. Sampaguita farms,
Agro-Technical Assistance and Livelihood Opportunities in the North
(AGTALON), Manaoag Organic Hub)
Weaknesses
• Absence of a tourism office
• Limited tourist data collection to craft for a research-based / evident-
based policies to support tourism development
• Absence of tourism products and activities (i.e. diversified tour products to
promote longer stay)
• Underdeveloped tourism potentials (i.e. Farm Tourism and Wellness Tourism)
• Limited tourism establishments (i.e. hotels & restaurants)
• Few or not enough DOT accredited accommodation establishments
• Absence of travel services (i.e. tour operators & travel agencies, tourism
information centers, tourist transport service)
• Lack of public facilities for tourists (i.e. tourist information centers, public
comfort rooms)
• Limited opportunities for local enterprises to upgrade and expand
• Availability of microfinancing
• Training for business management
• Lack of well-trained tourism workforce (no tourism courses offered in
college / academe)
• Lack of marketing plan and strategy to sustain domestic market, attract foreign
market backed by market research
• Congestion in Poblacion Area (Shrine of Our Lady of the Holy Rosary of
Manaoag)
• Limited space for parking
• No organization for parking providers
• Absence of proper facilities for bus terminal / stop over
• Ambulant vendors peddling candles, holy water and religious items
without business permit
• Traffic congestion during weekends and during holy week
• Tourist congestion during weekends and holy week
• Lack of discipline
• Parking boys, vendors, food service provider
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Opportunities
• TPLEX is expected to be completed by Sep. 2019 (Rosario, La Union)
• Lingayen Airport will be upgraded (from 1,060 m to 1,800 m) to be able to
accommodate commercial flights
• CAAP allotted Php 50.7 M for upgrading
• Expansion of Clark International Airport
Threats
• Presence of agricultural risks due to tourism development
• Commercialization that will affect the area of the Minor Basilica
• Land conversion from agricultural to commercial
• Development of other nearby municipalities
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A. Strategic Goals and Objectives
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B. Strategic Tourism Development Framework
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C. Tourism Development Strategies
Strategic Direction 1:
Establish an effective destination management of the Poblacion Area for the sustainable
development of heritage and pilgrimage tourism destination
Strategic Action Activities
1.1.1 Improve traffic congestion by implementing one-way
1.1 Improve routing of foot traffic within the parameter of Minor Basilica
and vehicle traffic 1.1.2 Presence of traffic enforcer
1.1.3 Provide designated parking facilities
1.2 Promote better 1.2.1 Improve streetscapes design (i.e. sidewalk, pedestrian
Poblacion area 1.2.2 Allocate green space (i.e plants and trees)
zone to preserve and 1.3.2 Enforce strict implementation of policies and zoning
ordinance
protect the Minor Basilica
and its surrounding
1.3.3 Designate commercial zone
environment
1.4.1 Visibility of tourist police and help or tourist
1.4 Ensure safety and
information center
security
1.4.2 Improve access for PWD and Senior Citizens
1.5 Develop other tourism 1.5.1 Create a walking tour of the Minor Basilica
activities within the Minor 1.5.2 Develop a tourist guide manual or spiel or narrative for
the tour
Basilica complex
1.5.3 Train tour guides
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site, which is the Minor Basilica. Spiritually motivated travels such as pilgrimage and
religious tours.
The municipality should leverage on the popularity of the Minor Basilica of Our
Lady of Our Holy Rosary of Manaoag as a tourist attraction by developing new and
improving existing tourist attractions and activities that would complement Manaoag as
a heritage and pilgrimage tourism. There should be other religious activities for
pilgrims to do after visiting the church to help pilgrims achieve their spiritual purposes
and to extend their stay in Manaoag.
This strategy will minimize the traffic and tourist congestion in the
Poblacion area especially during the Holy Week and weekends. The presence
of traffic enforcers, having designated parking facilities and implementing
one-way traffic would lead to a smooth flow of tourists as they go around the
Basilica Minor.
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pilgrims is part of sustainable development of the area as it lessens vehicle
traffic which contributes to pollution. Walkable places are more attractive,
safer, and better for the environment. Since the Manaoag-Pozzorubio street
cannot be converted into multiple wide lanes and has very minimal space for
sidewalks, it would be an effective strategy to convert it to a street where
people can walk safely. The current sidewalk is not an inviting place to walk
for residents and tourists as cars will be right next to anyone walking. It is
dangerous as there is no separation between pedestrians and vehicle
movement. Therefore, this strategy deals with improving the pavement of
sidewalks in the Poblacion area.
Allocating green space into concrete parks (i.e. Rizal Park in front of
the Minor Basilica) would promote health and wellness as trees produce
oxygen and help filter out harmful air pollution. Trees also provides shade to
the people walking which is important in warm climates like Philippines. It
also facilitates physical activity and relaxation and encourages human
interaction. Green spaces help decrease temperatures keeping the area cool
by reducing the heat trapped by concrete or asphalt. This strategy would
enhance both the tourists’ and residents’ experience.
1.3 Establish a heritage zone to preserve and protect the Minor Basilica
and its surrounding environment
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An ordinance formally identifying and declaring the Minor Basilica as
a heritage zone will help protect the religious cultural heritage of the Minor
Basilica and its surrounding environment. This is to strengthen the tangible
and intangible cultural assets of Manaoag as well as to avoid having high-rise
buildings that would block the façade or view of the church. Implementing
rules and regulations allows heritage structures and zones to benefit and to
protect sacred sites. Providing a code of conduct of do’s and don’ts will help
increase the awareness of the pilgrims and tourists to act with respect when
they visit the Minor Basilica. This also protects the sacredness of the site and
its religious practices from other tourists or non-pilgrims. This will benefit
the pilgrims as well as tourists who are merely visiting, not out of religious
faith.
Streets that are narrow with no more than two lanes of traffic and a
clump of vendors on either side would impede traffic as cars must drive
slowly. The presence of sidewalks, crosswalks and signals will make it easy
for people to walk along the street and cross the street safely. Access such as
a ramp that is suitable for PWD and Senior Citizens is an important part of
ensuring the municipality’s inclusivity so that their needs would not be
overlooked. Sidewalks should be designed to provide safe, attractive, and
comfortable spaces for pedestrians by providing well designed streetscape,
tree planting, energy efficient street lightings, and street furnishings such as
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waste receptacles, signages, benches, and bicycle racks. Lighting is an
important element as it contributes in creating a safe environment for
tourists especially at night. Lighting fixtures should be energy efficient and
provide minimal light emissions to prevent night sky pollution. The overall
streetscape design adds to the visual image and attractiveness of the
municipality. This strategy highlights the importance of providing a safe
urban environment for all.
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Figure 33 PWD Friendly Walkways
1.5 Develop other tourism activities within the Minor Basilica complex
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Figure 34 Sample Walking Tour Map
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Strategic Direction 2:
Develop and market health and wellness, and farm tourism to complement the existing
product offering of Manaoag
Strategic Action Activities
2.1.1. Identify sites for product
development (i.e. sampaguita farms, ylang-
ylang farms, organic hub)
2.1.2 Develop potential sites and create new
2.1 Develop diverse
activities for a pilgrimage tour (i.e. Virgin’s
tourism products and
Well, Nature-related activities, camping)
services
2.1.3 Collaborate with other neighboring municipalities to
create a multi-destination itineraries
2.1.4 Capacity building for farm tourism operators to enable
them to comply to proper organic farming
2.2.1 Identify key areas for investment opportunities (spa,
sauna, wellness centers; candle making; sampaguita essential
oil)
2.2 Attract tourism investments 2.2.2 Provide a set of incentives for priority projects
2.2.3 Improve ease of doing business (i.e. Business One-
Stop Shop for registration and renewal of business permits
and licenses, sanitation permits, building permits)
2.3.1. Enhance access to microfinancing
2.3.2. Work with DTI and DOST to improve production
process (Provide equipment and machineries, post-harvest
2.3 Support the development of
facilities, organic farming)
MSMEs in tourism
2.3.3 Raise skills capabilities through technical programs
(i.e. Kundandit production, candle making production,
handicrafts and other food products)
2.4.1 Improve streetscape (i.e. sidewalk, street lights,
2.4 Improve support infrastructure directional signages, trees and open spaces)
and traffic management 2.4.2 Designate proper location for bus shelter
2.4.3 Develop solid waste management
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2.5.1 Develop a destination marketing plan for Manaoag
2.5.2 Develop an Official Manaoag Tourism Website
2.5.3 Intensive Social Media Promotions and Activities
2.5.4 Develop a creative tourist map or brochure
2.5 Enhance marketing and
2.5.5 Work with travel agencies and tour operators to
promotion initiatives
promote and include Manaoag in their tour packages (i.e.
Clark, Manila, Cebu)
2.5.6 Work with the provincial government of Pangasinan
to develop a smart guide (mobile app)
2.6.1. Work with bus companies to provide scheduled trips
2.6 Improve accessibility to/from
to/from La Union, and to/from Clark
Manaoag and to potential tourism
2.6.2. Enhance road infrastructure to potential tourism sites
sites
(i.e. Virgin’s well, Sampaguita farms)
2.6.3 Improve inter-municipality public transportation
Strategic Direction 2: Develop and market health and wellness, and farm tourism
to complement the existing product offering of Manaoag
The 7 million tourists in 2019 is an indication that Manaoag already has high
level of tourist influx but needs to develop other potential tourism attractions and
activities that would address the short stay of tourists in Manaoag. The second strategic
direction therefore aims to develop new tourism products and services, tourism sites
and activities, and complementary businesses that would add to the competitive
advantage of Manaoag as a potential health and wellness, and farm tourism. The
development of health and wellness, and farm tourism are in harmony with the existing
heritage and pilgrimage tourism in the municipality. Pilgrimage tourism does not only
focus on the religion aspect but also focuses on the well-being of the tourists. The
municipality could also gain advantage of the advancement of technology to innovate
their products and services. Consequently, investment and financing are essential to
address the gap of having uncompetitive tourism products and services in the
municipality.
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the potential to boost the tourism industry by promoting organic farming,
health and wellness farms, and activities such as Do-It-Yourself. Development
of farm tourism and organic farms emphasize on health, wellness and healthy
food production. Tourists will be able to involve themselves in production
and to express their creativity and interests in D-I-Y activities. To be able to
provide such activities, capacity building for farm tourism operators is
necessary.
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Figure 36 Training Program for Farmers
There are many new entrepreneurs and new ideas that should be
supported by government, private sectors and financial institutions.
Investment in hotels and lodges is needed to increase capacity to host
tourists. The municipal could build a competitive advantage over other
destinations through investment promotion supporting product innovation.
Identifying key areas for tourism investment opportunities is significant in
developing tourism infrastructure, businesses and services to attract more
tourists in Manaoag. The municipality should be able to attract investments
in preferred areas or activities to be developed as health and wellness, and
farm tourism sites. Tax incentives and ease of doing business could arise to
more tourism projects and developments such as accommodation, tour
companies, travel agents, small tourism enterprises and businesses, and
restaurants. A business one-stop shop is helpful for individuals and business
owners to process their licenses and permits, registrations and renewals.
Clustering these activities in one place is very convenient to business owners
who have hectic schedules.
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Manaoag Tourism Development Framework Plan 2019 - 2025 0
2.2.1 Identify key areas for investment opportunities (i.e. spa, sauna,
wellness centers; scented candle making; sampaguita essential oil,
aromatherapy, mini flower bouquet, scented rosary; ylang-ylang
perfume)
2.2.2 Provide a set of incentives for priority projects
2.2.3 Improve ease of doing business (i.e. Business One-Stop Shop for
registration and renewal of business permits and licenses,
sanitation permits, building permits)
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Manaoag Tourism Development Framework Plan 2019 - 2025 1
Figure 39 Candle Making Activities
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Manaoag Tourism Development Framework Plan 2019 - 2025 2
Figure 40 Organic Products Production Facility in Siem Reap
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Manaoag Tourism Development Framework Plan 2019 - 2025 3
hospitals and public spaces. Waste facilities and recycling facilities are
important investments to promote cleanliness and to motivate recycling in
the community.
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Figure 43 Public Garbage Bins Promoting Waste Segregation
Taking advantage of the social media such as campaigns that highlight the
uniqueness of the municipality, sharing user-generated contents and creating
destination videos will spark interest to visit the municipality of Manaoag. As
travelers are the lifeblood of the tourism industry and information technology
provides easily accessible public information about the destination, a fun and
informative guide or travel map should be available. It is a valuable tool as
tourists want to know more about the destination. It should be easy to read and
understand, must have high-quality photos and attractive design, and must
provide lots of ideas for things to do, places to see, foods to eat as well as other
important information the tourists need to know.
The municipality of Manaoag has earned a high reputation being the most
visited in the Pangasaninan province. To be able to leverage on this image,
and at the same time extend its appeal to other market segments, part of
the strategy is to improve the accessibility to/from Manaoag and to the
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potential tourism sites. The municipal will be able to attract new market
from La Union and Clark.
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Strategic Direction 3:
Strengthen institutions, and human resource capacity
Strategic Action Activities
3.1.1 Craft an ordinance establishing the Manaoag Tourism
3.1 Institutionalize the Manaoag
Office
Tourism Office
3.1.2 Allocate funds for tourism office
3.2 Craft policies and regulations 3.2.1 Adopt an effective and regular tourist data collection
that will facilitate tourism system to support research and policy-making
development in Manaoag 3.2.2 Create a Tourism code of Manaoag
3.3.1 Develop tourism and hospitality educational
programmes
3.3.2 Trainings, seminars, and technical assistance for
3.3 Enhance human
Tourism Officers and local stakeholders (i.e. ambulant
resource pool and raise
vendors and parking boys, tourism enterprises such as
service standards
restaurant and hotel owners, farm land owners, etc)
3.3.3 Provide training and educate local farmers on
sustainable and slow food travel
3.4.1 Educate and engage communities and private sector
Strengthening institutions will address the issues of labor and skills and all
matters related to tourism. The overall development of the tourism industry as a whole
is dependent on the programs and policies of the municipality of Manaoag. The service
sector also has a significant role in the success of the tourism destination.
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Manaoag Tourism Development Framework Plan 2019 - 2025 9
3.3.3 Provide training and educate local farmers on sustainable and
slow food travel
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Manaoag Tourism Development Framework Plan 2019 - 2025 0
Figure 47 Tourism Stakeholders
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Manaoag Tourism Development Framework Plan 2019 - 2025 1
V. Action Plan
Timeline
Strategic Direction Activities Agency & Partners
2019
2020
2021
2022
2023
2024
2025
Strategic Direction 1: Establish an effective destination management of the Poblacion Area for the sustainable development of heritage
and pilgrimage tourism destination
1.1 Improve routing of 1.1.1 Improve traffic LGU- Manaoag
foot and vehicle traffic congestion by
implementing one-way
traffic within the
parameter of Minor
Basilica
1.1.2 Presence of traffic LGU- Manaoag
enforcer
1.1.3 Provide designated LGU- Manaoag
parking facilities
1.2 Promote better 1.2.1 Improve streetscapes LGU- Manaoag
walkability in the design (i.e. sidewalk, DPWH
Poblacion area pedestrian lanes, and street
lights)
1.2.2 Allocate green space LGU- Manaoag
(i.e plants and trees)
2020
2021
2022
2023
2024
2025
Strategic Direction 1: Establish an effective destination management of the Poblacion Area for the sustainable development of heritage
and pilgrimage tourism destination
1.3 Establish a heritage 1.3.1 Create a policy LGU- Manaoag
zone to preserve and declaring a heritage zone
protect the Minor Basilica 1.3.2 Enforce strict LGU- Manaoag
and its surrounding implementation of policies
environment and zoning ordinance
1.3.3 Designate LGU- Manaoag
commercial zone
1.4 Ensure safety and 1.4.1 Visibility of tourist
security police and help or tourist
information desk
1.4.2 Improve access for LGU- Manaoag
PWD and Senior Citizens DPWH
1.5 Develop other tourism Minor Basilica of Our
1.5.1 Create a walking
activities within the Minor Lady of Manaoag
tour of the Minor Basilica
Basilica complex Tour Operator
1.5.2 Develop a tourist Minor Basilica of Our
guide manual or spiel or Lady of Manaoag
narrative for the tour
Minor Basilica of Our
1.5.3 Train tour guides Lady of Manaoag
DOT
Timeline
Strategic Direction Activities Agency & Partners
2019
2020
2021
2022
2023
2024
2025
Manaoag Tourism Development Framework Plan 2019 - 2025 73
Strategic Direction 2: Develop and market health and wellness, and farm tourism to complement the existing product offering of Manaoag
2019
2020
2021
2022
2023
2024
2025
Strategic Direction 2: Develop and market competitive tourism products and services
2019
2020
2021
2022
2023
2024
2025
Strategic Direction 2: Develop and market competitive tourism products and services
2019
2020
2021
2022
2023
2024
2025
Strategic Direction 2: Develop and market competitive tourism products and services
2019
2020
2021
2022
2023
2024
2025
Strategic Direction 3: Strengthen institutions, and human resource capacity
3.1.1 Craft an ordinance LGU-Manaoag
establishing the Manaoag
3.1 Institutionalize the
Tourism Office
Manaoag Tourism Office
3.1.2 Allocate funds for LGU-Manaoag
tourism office
3.2.1 Adopt an effective LGU-Manaoag
and regular tourist data
3.2 Craft policies and
collection to support
regulations that will
market research and
facilitate tourism
product development
development in Manaoag
3.2.2 Create a Tourism LGU-Manaoag
code of Manaoag
3.3 Enhance human 3.3.1 Develop tourism LGU-Manaoag, TESDA,
resource pool and raise and hospitality educational Pangasinan State
service standards programmes University
2019
2020
2021
2022
2023
2024
2025
Strategic Direction 3: Strengthen institutions, and human resource capacity
3.3.2 Trainings, seminars, LGU-Manaoag, DOT
and technical assistance
for Tourism Officers and
local stakeholders (i.e.
ambulant vendors and
3.3 Enhance human
parking boys, tourism
resource pool and raise
enterprises, farm land
service standards
owners, etc)
3.3.3 Provide training and DOT
educate local farmers on
sustainable and slow food
travel
3.4.1 Educate and engage LGU-Manaoag
communities and private
sector on the initiatives of
LGU for Manaoag tourism
3.4.2 Strengthen tourism LGU-Manaoag, private
3.4 Strengthen council and community’s stakeholders
collaboration and involvement in tourism
cooperation among development projects (i.e.
stakeholders tourism council of
Manaoag, Minor Basilica
Church or Dominican
Community, sampaguita
farm land owners, parking
boys association)
Philippine Statistics Authority. (2018, April 26). Gross Regional Product. Retrieved April
2019, from Philippine Statistics Authority: http://www.psa.gov.ph/grdp/data-
series
National Economic and Development Authority Regional Office 1. (2017). Ilocos
Regional Development Plan 2017-2022. San Fernando City: National Economic
and Development Authority Regional Office 1.
Department of Tourism. (2018, August 28). Regional Distribution of overnight travelers
in Accommodation Establishments.
Provincial Tourism and Cultural Affairs Office. (2019). Pangasinan Tourism
Development Framework 2019-2025.
Austria, H. (2019, June 24). Lingayen airport improvement to continue this year.
Retrieved July 2019, from Philippine News Agency:
https://www.pna.gov.ph/articles/1073189
Sapnu, R. (2018, December 19). Clark passenger arrivals hit all-time high mark of 2.5M in
2018. Retrieved July 2019, from Philippine News Agency:
https://www.pna.gov.ph/articles/1057062
Reyes-Estrope, C. (2019, March 27). Clark Airport expands with 2nd runway. Retrieved
July 2019, from Inquirer.net: https://newsinfo.inquirer.net/1100322/clark-
airport-expands-with-2nd-runway
Pangasinan TDFP 2019-2025. (n.d.). PANGASINAN PROVINCIAL TOURISM
DEVELOPMENT FRAMEWORK PLAN 2019-2025. LGU PANGASINAN.
Municipality of Manaoag. (2016). Comprehensive Land Use Plan 2016-2026. Manaoag.
Airbus. (2018). Global Market Forecast (GMF) 2018.
Province of Pangasinan. (2011). Economic Characteristics. Retrieved July 2019, from
Province of Pangasinan Official Website: http://pangasinan.gov.ph/the-
province/facts-and-figures/economic-characteristics/
DTI. (n.d.). Cities and Municipalities Competitiveness Index. Retrieved from Department
of Trade and Industry: https://cmci.dti.gov.ph/pages/about%20the%20index/
Goodier, R. (20011, September 12). The Curious Science of Counting a Crowd. Retrieved
July 2019, from Popular Mechanics:
https://www.popularmechanics.com/science/a7121/the-curious-science-of-
counting-a-crowd/
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