MONTIGO RESORTS NONGSA TRAINING CALENDAR

NOVEMBER 2023
MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY
1 2 3 4 5

Write Cash Receipt Up Selling Activities Handle Taxi Request Rebate Procedure

Set Up Decoration for Set Up Romantic Gateaway Cleaning Tolitet Bowl

Handle Guest Request Welcoming Properly

Buggy Safety Training Upselling during breakfast SPA Room set up standard SOP Patrol Refresh

Banquet Knowledge Handle sunset yoga

Financial Statement SOP Petty Cash complimentary

Herbal Drink Cocktail Refreshment

Morning Briefing - Core Value

Morning Briefing - Core Value English Class Morning Briefing - Core Value

English Class Fire System Check English Class

Steward SOP

6 7 8 9 10 11 12

Currency Exchange How to Book Ferry Ticket VIP Amenities How to Raise PR & SR Residence Snack Arrangment How to Handle Luggage
Guest(Arrival & Departure)

cleaning glasses & Sliding door Use jet spray machine Set up baby cot How to cleaning wine room Dusting properly Food Safety

Wellness Knowledge SOP Credit Facility

Handle Air Soft Gun Risk Managemnt Cleaning Combi Oven

SOP Cash Advance Retail Pricing

Retail Up Selling - Role Play Using Chemical Procedure
AC Cleaning Procedur
Breakfast Set Up Set Up IVD BBQ
Morning Briefing - Core Value Wellness Knowledge
Morning Briefing - Core Value
Morning Briefing - Core Value Morning Briefing - Core Value
English Class
English Class Morning Briefing - Core Value
English Class English Class
13 14 15 16 17 18 19

Kids club Activities and Role Play Cross Selling Cross Selling FB Settle EDC Machine
Activities Role Play Cross Selling SPA Handle Check out
opening Hours

Departemental Meeting How to make birthday AC Cleaning Procedur How to set up Romantic gate How to cleaning shower @HK Change schedule
decoration away Office procedure
@HK Office
First Aid Refresh Advance English - FBS
Guest Engagement ATV SOP Refreshment
SOP Capex Making Tepung Campur
How to handle beach bike tour
& kampong bike tour Host / Hostess Service and Phisical Training
Mocktail Refreshment Stand Set Up
Buggy Maintenance
Fire Extinguisher Check List
Foot Bath Ritual Dishwash Machine Cleaning Up Selling-Cross Selling
Retail New Product Knowledge How to make sushi rice
Making Blackpaper Sauce Morning Briefing - Core Value Foot Bath Ritual
Making Paratadoug
Morning Briefing - Core Value
Morning Briefing - Core Value English Class Morning Briefing - Core Value
Morning Briefing - Core Value

English Class English Class English Class

20 21 22 23 24 25 26

Role Play Upselling Beverage Guest Engagment Welcoming VIP VIP 2 Welcoming Guest In Fery
Buggy Service for elderly terminal

How to Use Vacuum Cleaner

Machine How to Cleaning Bath Room Resetting oniti baterai How to Cleaning Bath Room Making Spring Roll

Phisical Training Room Statistic

Tax One Lift safety check Emergency Procedure
SPA Opening - Closing
Retail Up Selling Pool light replacment procedure AC Cleaning Procedur Procedure
SOP Expense approval
Morning Briefing - Core Value Safety Awareness Training
Morning Briefing - Core Value Morning Briefing - Core Value Morning Briefing - Core Value

English Class English Class Morning Briefing - Core Value

English Class English Class

27 28 29 30
Handling Guest Emergency Give Courtesy Call to the SPA Opening - Closing Recilicon Glass
Guest Procedure
Tumbling bedding material Replacing oniti baterai Evening turndown service Guest Engagement
stadard
Morning Briefing - Core Value Morning Briefing - Core Morning Briefing - Core
Value Morning Briefing - Core Value
Value
English Class English Class English Class
English Class

FO CUL CAB SPA

HK FIN SEC Training Campaign of the Month:

ENG HR REC