Min Khant Aung

F&B Attendant
Dynamic and enthusiastic food and beverage attendant with over 2 years of experience
with a proven track record in the fine dining, event coordination, and food service
industry. I have excelled in enhancing guest satisfaction and providing exceptional
customer service. With extensive knowledge of food safety. Skilled in greeting guests,
working flexible hours, preparation of banquets, and fine dining. Experienced in hotel
conferences and a la carte dining at events. Adept at multitasking, problem-solving, and
team collaboration. I am also a customer-oriented person with a pleasant personality and
excellent customer service skills. Seeking the waiter position to bring excellent customer
service skills and exceptional hospitality skills will be fully utilized to make an immediate
contribution.

Contact Work Experience

Phone/ WhatsApp Chatrium Hotel Myanmar Dec 2023 - May 2024
+971581799425 Senior F&B Attendant (Part time)
Email Provided excellent customer service, ensuring a positive dining experience.
minkhantaung.leo@gmail.com Maintained menu knowledge, guiding guests through selection and
recommending Today’s Special Menu to guests.
Address Effectively and politely solved customer complaints with active listening and
Al Rigga, Dubai, UAE explained detailed customer concerns.
Serve wines and beverages according to the international standards

Education
Worked in a fast-paced environment waiting tables and simultaneously tending
bar.
2018 - 2020 Maintained a clean and organized workplace, and contributed to a hygienic and
aesthetically pleasing dining environment.
Bsc Geography
Dagon University Sky Star Hotel Myanmar Oct 2022 - Nov 2023
Senior F&B Attendant
2024
Successfully gave training and supervised junior waiters/servers to give high
F&B Service Course Level 2 standards of service in terms of time, quality, and personalisation.
House Keeping Course Level 2 Coordinated with the kitchen staff to ensure timely delivery of special dietary
Fornt Office Course requests.
Ensured beverage coolers and snacks are stocked properly and consistently
MHTi- M Hospitality & Tourism Institute
throughout the shift.

Skills Checked and inspected all the cutlery, crockery, and equipment to see if they
were of serviceable standard.
Fine dining service Responsible for checking all the equipment and furniture for serviceability
Excellent customer service, Interpersonal before opening.
Skills Maintained, stocked, and displayed food according to the restaurant’s policy.
Skilled in speaking with the public in a Responsible for handling all cash and credit card transactions for all food and
professional manner beverage purchases.
Ability to resolve customer disputes calmly
and professionally My Garden Restaurant June 2021 - Oct 2022
Knowledge of Food Safety and food Waiter
preparation Greet guests warmly, escort them to the table and handle guests' concerns with
Wine pairing, Menu Knowledge warmth and genuine hospitality to ensure a friendly and welcoming atmosphere.
Event Coordination Present menu cards, and wine lists, take orders, and serve food and beverages to
Multitasking , Problem Solving, Time customers by providing excellent customer service.
Management & Patience with difficult Accurately take and deliver orders to enhance guest satisfaction.
customer Provide quick and personalized service to all guests at allotted tables.
Communication & Team Collaboration Accurately answer customers’ questions or concerns and provide information
Attention to Detail & POS Systems on food and beverage procedures, when needed.
Relay and prepare food and beverage orders using safe food-handling
Language techniques.
Ensure proper cleaning of checkout and dining areas.
Clean and sanitize workstations and equipment.
English (Fluent)
Clean and polish alloted silverware, cutlery, glassware, and chinaware
Burmese (Native) Restock storage areas, and replenish items on shelves.
Lay table covers and fold napkins as per standards set and style.