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Troubleshooting
Cabinet Hardmount
Refer to Page 8 for Model Numbers
CHM1772C
CHM1772
Always contact your dealer, distributor, service agent 10. Do not tamper with the controls.
or the manufacturer about any problems or conditions 11. Do not repair or replace any part of the washer or
you do not understand. attempt any servicing unless specifically
recommended in the user-maintenance
Important Safety Instructions instructions or in published user-repair
instructions that the user understands and has the
skills to carry out.
WARNING 12. To reduce the risk of an electrical shock or fire,
To reduce the risk of fire, electric shock, DO NOT use an extension cord or an adapter to
serious injury or death to persons when connect the washer to an electrical power source.
using your washer, follow these basic 13. Use the washer only for its intended purpose,
precautions: washing clothes.
W023
14. Never wash machine parts or automotive parts in
1. Read all instructions before using the washer. the machine. This could result in serious damage
2. Refer to the GROUNDING INSTRUCTIONS in to the basket.
the INSTALLATION manual (supplied with your 15. ALWAYS disconnect the washer from its
washer) for the proper grounding of the washer. electrical supply before attempting any service.
3. Do not wash textiles that have been previously 16. Install the washer according to the
cleaned in, washed in, soaked in or spotted with INSTALLATION INSTRUCTIONS. All
gasoline, kerosene, waxes, cooking oils, dry- connections for water, drain, electrical power and
cleaning solvents or other flammable or grounding must comply with local codes and,
explosive substances. They give off vapors that when required, be made by licensed personnel.
could ignite or explode.
17. To reduce the risk of fire, textiles which have
4. Do not add gasoline, dry-cleaning solvents or traces of any flammable substances such as
other flammable or explosive substances to the vegetable oil, cooking oil, machine oil,
wash water. These substances give off vapors that flammable chemicals, thinner, etc. or anything
could ignite or explode. containing wax or chemicals such as in mops or
5. Under certain conditions, hydrogen gas may be cleaning cloths, must not be put into the washer.
produced in a hot water system that has not been These flammable substances may cause the
used for two weeks or more. HYDROGEN GAS fabric to ignite.
IS EXPLOSIVE. If the hot water system has not 18. Do not use fabric softeners or products to
been used for such a period, before using a eliminate static unless recommended by the
washer, turn on all hot water faucets and let the manufacturer of the fabric softener or product.
water flow from each for several minutes. This
will release any accumulated hydrogen gas. The 19. Keep the washer in good condition. Bumping or
gas is flammable. Do not smoke or use an open dropping the washer can damage its safety
flame during this time. features. If this occurs, have the washer checked
by a qualified service person.
To provide personal safety and keep the machine in b. Close the door without locking it and attempt
proper working order, follow all maintenance and to start the machine. The machine should not
safety procedures presented in this manual. If start with the door unlocked.
questions regarding safety arise, contact the c. Close and lock the door and start a cycle.
manufacturer immediately. Attempt to open the door while the cycle is in
Use manufacturer-authorized spare parts to avoid progress. The door should not open.
safety hazards. If the door lock and interlock are not functioning
properly, call a service technician.
Operator Safety
3. Do not attempt to operate the machine if any of
the following conditions are present:
WARNING
a. The door does not remain securely locked
NEVER insert hands or objects into during the entire cycle.
basket until it has completely stopped.
b. Excessively high water level is evident.
Doing so could result in serious injury.
SW012
c. Machine is not connected to a properly
grounded circuit.
To ensure the safety of machine operators, the
following maintenance checks must be performed Do not bypass any safety devices in the machine.
daily:
1. Prior to operating the machine, verify that all WARNING
warning signs are present and legible. Missing or
illegible signs must be replaced immediately. Never operate the machine with a
Make certain that spares are available. bypassed or disconnected balance
system. Operating the machine with
severe out-of-balance loads could result
in personal injury and serious equipment
damage.
SW039
1
00
OU ase
3
CU Ph
0G 0 ps
N03 0000 60 am
*C 00 Hz
. 00 :
de
l No 00 0 FLA
Mo . 24 KG
ria
l No 8–
Se 20 : 3 amps18.2 BA
R
lta
ge
wires e : 3 LB 5.7
Vo
er
of Siz 2-
mb ker i,
Nu Brea 40 ps
cuit :
Cir Load - 85
Ma
x. tic :
:
30
ma ter
Sche ly Wa
pp
Su
CHM3025P
CHM3025P
Model Identification
Information in this manual is applicable to these washers.
(continued)
HCU060HLF ICN040KNV SCB040WCF SCL020WLV SCL040JXF
HCU060HN2 ICN040KXF SCB040WCV SCL020WXF SCL040JXV
HCU060HNF ICN040KYF SCB040WDV SCL020WXV SCL040JYF
HCU060HNV ICN040KYV SCB040WEV SCL020WYF SCL040JYV
HCU060HX2 ICN060HNF SCB040WXV SCL020WYV SCL040KN2
HCU060HXF ICN060HNV SCB040WYV SCL030HN2 SCL040KNF
HCU060KCF ICN060KCF SCD020JDF SCL030HNF SCL040KNV
HCU060KCV ICN060KCV SCD020LDF SCL030HNV SCL040LCF
HCU060KEV ICN060KDF SCD020LDV SCL030JC2 SCL040LCV
HCU060KLF ICN060KDV SCD030JDF SCL030JCF SCL040LE2
HCU060KLV ICN060KEF SCD030LD2 SCL030JCV SCL040LEF
HCU060KY2 ICN060KEV SCD030LDF SCL030JD2 SCL040LEV
HCU060KYF ICN060KNF SCD030LDV SCL030JDF SCL040LLF
HCU060KYV ICN060KNV SCD040JCF SCL030JDV SCL040LXF
HCU080HCF ICN060KXF SCD040JDF SCL030JE2 SCL040LXV
HCU080HNF ICN060KYF SCD040LD2 SCL030JEF SCL040LYF
HCU080HXF ICN060KYV SCD040LDF SCL030JEV SCL040LYV
HCU080KCF ICN080HNF SCD040LDV SCL030JX2 SCL040WC2
HCU080KCV ICN080HNV SCD060JDF SCL030JXF SCL040WCF
HCU080KYF ICN080KCF SCD060LD2 SCL030JY2 SCL040WCV
HCU080KYV ICN080KCV SCD060LDF SCL030JYF SCL040WEF
HCZ020HN2 ICN080KDF SCD060LDV SCL030JYV SCL040WEV
HCZ030HNF ICN080KDV SCD080LDF SCL030KN2 SCL040WLF
HCZ030HNV ICN080KNF SCD080LDV SCL030KNF SCL040WLV
ICN020HNF ICN080KNV SCL020HN2 SCL030KNV SCL040WXF
ICN020HNV ICN080KYF SCL020HNF SCL030KYF SCL040WXV
ICN020KCF ICN080KYV SCL020HNV SCL030LCF SCL040WYF
ICN020KCV ICN100HNF SCL020JC2 SCL030LCV SCL040WYV
ICN020KDF ICN100HNV SCL020JCF SCL030LD2 SCL060HN2
ICN020KDV ICN100KCF SCL020JCV SCL030LEF SCL060HNF
ICN020KEF ICN100KCV SCL020JD2 SCL030LEV SCL060HNV
ICN020KEV ICN100KDV SCL020JDF SCL030LXF SCL060JC2
ICN020KNF ICN100KNF SCL020JDV SCL030LXV SCL060JCF
ICN020KNV ICN100KNV SCL020JE2 SCL030LYF SCL060JCV
ICN020KXF ICN100KYV SCL020JEF SCL030LYV SCL060JD2
ICN020KYF SCB040HNF SCL020JEV SCL030WC2 SCL060JDF
ICN020KYV SCB040HNV SCL020JJV SCL030WCF SCL060JDV
ICN030HNF SCB040JCF SCL020JX2 SCL030WCV SCL060JE2
ICN030HNV SCB040JCV SCL020JXF SCL030WEF SCL060JEF
ICN030KCF SCB040JDF SCL020JYF SCL030WEV SCL060JEV
ICN030KCV SCB040JDV SCL020JYV SCL030WLF SCL060JXF
ICN030KDF SCB040JEF SCL020KNF SCL030WLV SCL060JYF
ICN030KDV SCB040JEV SCL020KNV SCL030WXF SCL060JYV
ICN030KEF SCB040JLF SCL020LCF SCL030WXV SCL060KN2
ICN030KEV SCB040JLV SCL020LDF SCL030WYF SCL060KNF
ICN030KNF SCB040JXF SCL020LDV SCL030WYV SCL060KNV
ICN030KNV SCB040JXV SCL020LEF SCL040HN2 SCL060LCF
ICN030KXF SCB040JYF SCL020LEV SCL040HNF SCL060LCV
ICN030KYF SCB040JYV SCL020LLV SCL040HNV SCL060LE2
ICN030KYV SCB040KNF SCL020LXF SCL040JC2 SCL060LEF
ICN040HNF SCB040KNV SCL020LXV SCL040JCF SCL060LEV
ICN040HNV SCB040LCF SCL020LY2 SCL040JCV SCL060LLF
ICN040KCF SCB040LCV SCL020LYF SCL040JD2 SCL060LXF
ICN040KCV SCB040LDV SCL020LYV SCL040JDF SCL060LXV
ICN040KDF SCB040LEF SCL020WCF SCL040JDV SCL060LYV
ICN040KDV SCB040LEV SCL020WCV SCL040JE2 SCL060WCV
ICN040KEF SCB040LLF SCL020WEF SCL040JEF SCL060WEF
ICN040KEV SCB040LXV SCL020WEV SCL040JEV SCL060WEV
ICN040KNF SCB040LYV SCL020WLF SCL040JX2 SCL060WLF
(continued)
F8266301ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9
Introduction
(continued)
SCL060WLV SCN030JE2 SCN040LD2 SCN060WCV SCU020LEV
SCL060WXF SCN030JEF SCN040LDF SCN060WD2 SCU020LLF
SCL060WXV SCN030JX2 SCN040LDV SCN060WDF SCU020LLV
SCL060WYF SCN030JXF SCN040LE2 SCN060WDV SCU020LX2
SCL060WYV SCN030JXV SCN040LEF SCN060WEF SCU020LXV
SCL080HNF SCN030JY2 SCN040LEV SCN060WEV SCU020LY2
SCL080KNF SCN030JYF SCN040LLF SCN060WY2 SCU020LYV
SCL080KNV SCN030JYV SCN040LXF SCN060WYF SCU020WC2
SCL100KNF SCN030KN2 SCN040LXV SCN060WYV SCU020WCF
SCL125KNV SCN030KNF SCN040LY2 SCN080HNF SCU020WCV
SCN020HN2 SCN030KNV SCN040LYF SCN080JCF SCU020WD2
SCN020HNF SCN030LC2 SCN040LYV SCN080JCV SCU020WDV
SCN020HNV SCN030LCF SCN040WC2 SCN080JDF SCU020WE2
SCN020JC2 SCN030LCV SCN040WCF SCN080JYF SCU020WEV
SCN020JCF SCN030LD2 SCN040WCV SCN080JYV SCU020WLF
SCN020JCV SCN030LDF SCN040WD2 SCN080KNF SCU020WX2
SCN020JD2 SCN030LDV SCN040WDF SCN080KNV SCU020WXV
SCN020JDF SCN030LE2 SCN040WDV SCN080LCV SCU020WY2
SCN020JEF SCN030LEF SCN040WE2 SCN080LDV SCU020WYF
SCN020JXF SCN030LEV SCN040WEF SCN080LXF SCU020WYV
SCN020JXV SCN030LXF SCN040WEV SCN080LYV SCU030HN2
SCN020JY2 SCN030LXV SCN040WX2 SCN080WCF SCU030HNF
SCN020JYF SCN030LY2 SCN040WY2 SCN080WCV SCU030JC2
SCN020JYV SCN030LYF SCN040WYF SCN080WDV SCU030JCF
SCN020KN2 SCN030LYV SCN040WYV SCN080WYF SCU030JCV
SCN020KNF SCN030WC2 SCN060HN2 SCN080WYV SCU030JD2
SCN020KNV SCN030WCF SCN060HNF SCN100JCF SCU030JDF
SCN020LC2 SCN030WCV SCN060HNV SCN100KNF SCU030JDV
SCN020LCF SCN030WD2 SCN060JC2 SCN100LCV SCU030JE2
SCN020LCV SCN030WDF SCN060JCF SCN125KNV SCU030JEF
SCN020LD2 SCN030WDV SCN060JCV SCN125LYV SCU030JEV
SCN020LDF SCN030WEF SCN060JD2 SCN125WYV SCU030JL2
SCN020LDV SCN030WEV SCN060JDF SCU020HN2 SCU030JLF
SCN020LEF SCN030WLV SCN060JEF SCU020HNF SCU030JLV
SCN020LEV SCN030WX2 SCN060JX2 SCU020JC2 SCU030JX2
SCN020LX2 SCN030WY2 SCN060JXF SCU020JCF SCU030JXF
SCN020LXF SCN030WYF SCN060JXV SCU020JCV SCU030JXV
SCN020LY2 SCN030WYV SCN060JY2 SCU020JD2 SCU030JY2
SCN020LYF SCN040HN2 SCN060JYF SCU020JDF SCU030JYF
SCN020LYV SCN040HNF SCN060JYV SCU020JDV SCU030JYV
SCN020WC2 SCN040HNV SCN060KN2 SCU020JE2 SCU030KN2
SCN020WCF SCN040JC2 SCN060KNF SCU020JEF SCU030KNF
SCN020WCV SCN040JCF SCN060KNV SCU020JEV SCU030KNV
SCN020WD2 SCN040JCV SCN060LC2 SCU020JL2 SCU030LC2
SCN020WDF SCN040JD2 SCN060LCF SCU020JLF SCU030LCV
SCN020WDV SCN040JDF SCN060LCV SCU020JLV SCU030LD2
SCN020WEF SCN040JE2 SCN060LD2 SCU020JX2 SCU030LDV
SCN020WEV SCN040JEF SCN060LDF SCU020JXF SCU030LE2
SCN020WY2 SCN040JXF SCN060LDV SCU020JXV SCU030LEF
SCN020WYF SCN040JXV SCN060LE2 SCU020JY2 SCU030LEV
SCN020WYV SCN040JY2 SCN060LEF SCU020JYF SCU030LLF
SCN030HN2 SCN040JYF SCN060LEV SCU020JYV SCU030LLV
SCN030HNF SCN040JYV SCN060LXF SCU020KN2 SCU030LX2
SCN030HNV SCN040KN2 SCN060LXV SCU020KNF SCU030LXV
SCN030JC2 SCN040KNF SCN060LY2 SCU020LC2 SCU030LY2
SCN030JCF SCN040KNV SCN060LYF SCU020LCV SCU030LYV
SCN030JCV SCN040LC2 SCN060LYV SCU020LD2 SCU030WC2
SCN030JD2 SCN040LCF SCN060WC2 SCU020LDV SCU030WCF
SCN030JDF SCN040LCV SCN060WCF SCU020LE2 SCU030WCV
(continued)
(continued)
SCU030WD2 SCU060HN2 SCU080JXF UCL030HNF UCU020HNV
SCU030WDV SCU060HNF SCU080JXV UCL030HNV UCU020KN2
SCU030WE2 SCU060HNV SCU080JYF UCL030KN2 UCU020KNF
SCU030WEV SCU060JC2 SCU080JYV UCL030KNF UCU020KNV
SCU030WX2 SCU060JCF SCU080KNV UCL030KNV UCU030HN2
SCU030WXV SCU060JCV SCU080LCV UCL040HN2 UCU030HNF
SCU030WY2 SCU060JD2 SCU080LDV UCL040HNF UCU030HNV
SCU030WYF SCU060JDF SCU080LEV UCL040HNV UCU030KN2
SCU030WYV SCU060JDV SCU080LXV UCL040KN2 UCU030KNF
SCU040HN2 SCU060JE2 SCU080LYV UCL040KNF UCU030KNV
SCU040HNF SCU060JEF SCU080WCV UCL040KNV UCU040HN2
SCU040JC2 SCU060JEV SCU080WDV UCL060HN2 UCU040HNF
SCU040JCF SCU060JL2 SCU080WEV UCL060HNF UCU040HNV
SCU040JCV SCU060JLF SCU080WXV UCL060HNV UCU040KN2
SCU040JD2 SCU060JLV SCU080WYV UCL060KN2 UCU040KNF
SCU040JDF SCU060JX2 SCU125KNV UCL060KNF UCU040KNV
SCU040JDV SCU060JXF SCY020JDV UCL060KNV UCU060HN2
SCU040JE2 SCU060JXV SCY020JEF UCL080HNF UCU060HNF
SCU040JEF SCU060JY2 SCY020KNF UCL080HNV UCU060HNV
SCU040JEV SCU060JYF SCY020KNV UCL080KNF UCU060KN2
SCU040JL2 SCU060JYV SCY020LEV UCL080KNV UCU060KNF
SCU040JLF SCU060KN2 SCY020WEV UCL100KNF UCU060KNV
SCU040JLV SCU060KNF SCY030JDV UCL100KNV UCU080HNF
SCU040JX2 SCU060KNV SCY030JEF UCL125HNV UCU080HNV
SCU040JXF SCU060LC2 SCY030KNF UCL125KNV UCU080KNF
SCU040JXV SCU060LCV SCY030KNV UCN020HN2 UCU080KNV
SCU040JY2 SCU060LD2 SCY030LEV UCN020HNF UCU100KNF
SCU040JYF SCU060LDV SCY030WEV UCN020HNV UCU100KNV
SCU040JYV SCU060LE2 SCY040JDV UCN020KN2 UCU125HNV
SCU040KN2 SCU060LEV SCY040JEF UCN020KNF UCU125KNV
SCU040KNF SCU060LLF SCY040KNF UCN020KNV UCY020KNF
SCU040KNV SCU060LLV SCY040KNV UCN030HN2 UCY020KNV
SCU040LC2 SCU060LX2 SCY040LEV UCN030HNF UCY030KNF
SCU040LCV SCU060LXV SCY040WEV UCN030HNV UCY030KNV
SCU040LD2 SCU060LY2 SCY060JDV UCN030KN2 UCY040KNF
SCU040LDV SCU060LYV SCY060JEF UCN030KNF UCY040KNV
SCU040LE2 SCU060WC2 SCY060KNF UCN030KNV UCY060KNF
SCU040LEF SCU060WCF SCY060KNV UCN040HN2 UCY060KNV
SCU040LEV SCU060WCV SCY060LEV UCN040HNF UCY080KNF
SCU040LLF SCU060WD2 SCY060WEV UCN040HNV UCY080KNV
SCU040LLV SCU060WDV SCY080KNF UCN040KN2 UCY100KNV
SCU040LX2 SCU060WE2 SCY080KNV UCN040KNF UCZ020HNF
SCU040LXV SCU060WEV SCY100KNF UCN040KNV UCZ030HN2
SCU040LY2 SCU060WX2 SCZ020HN2 UCN060HN2 UCZ030HNF
SCU040LYV SCU060WXV SCZ020KN2 UCN060HNF YCW020HNV
SCU040WC2 SCU060WY2 SCZ020KNV UCN060HNV YCW020JEF
SCU040WCF SCU060WYF UCB040HNF UCN060KN2 YCW020JEV
SCU040WCV SCU060WYV UCB040HNV UCN060KNF YCW030HNV
SCU040WD2 SCU080HNF UCB040KNF UCN060KNV YCW030JEF
SCU040WDV SCU080JCF UCB040KNV UCN080HNF YCW030JEV
SCU040WE2 SCU080JCV UCL020HN2 UCN080HNV YCW040HNV
SCU040WEV SCU080JDF UCL020HNF UCN080KNF YCW040JEF
SCU040WX2 SCU080JDV UCL020HNV UCN080KNV YCW040JEV
SCU040WXV SCU080JEF UCL020KN2 UCN100KNV YCW060HNV
SCU040WY2 SCU080JEV UCL020KNF UCN125KNV YCW060JEF
SCU040WYF SCU080JLF UCL020KNV UCU020HN2 YCW060JEV
SCU040WYV SCU080JLV UCL030HN2 UCU020HNF
No
Is there an extract
Add/edit extract step in programming.
step programmed?
Yes
Yes
No
No
Is there 220VAC No
between H5-3 and H5- Refer to “No Outputs” flowchart.
5?.
Yes
B
Yes
No Extract
CHM498S CHM498S
2. No Basket Rotation
Is the belt(s) No
intact and on the Replace belt(s).
pulley?
Yes
Yes
Is the motor
Ensure pulleys are properly attached to shafts.
turning?
No Yes
Yes
Yes
No
Is there voltage
Repair/replace wiring as necessary.
getting to the motor?
Yes
No External Supplies
Yes
Is the parameter
Set the parameter “SUPC” to “S”.
set to “C”?
No
Yes
B
CHM473S
CHM473S
No External Supplies
CHM498S
CHM498S
B A
No
Is there an extract
Add/edit extract step in programming.
step programmed?
Yes
Yes
Yes
Is there an active
Refer to “No Rotation with Drive Fault” flowchart.
fault on the drive?
No
Yes
A
Yes
No
No
Yes
Is the motor
Check that pulleys are engaged on shafts.
turning?
No
Is the correct No
voltage present Trace wires back to source to find where voltage is lost.
at the drive?
Yes
Is the display No
Re-check supply voltage at drive - possible dead drive.
active on the
NOTE: Contact Alliance Technical Support for further assistance.
drive?
Yes
A B
No
Check for 24VAC from Check power at the control transformer (TR2).
H13-8 to H13-1. Repair wiring or replace transformer as required.
Yes
CHM559S
No
Is door handle
Fully latch door.
fully engaged?
Yes
No
Is magnet
Replace magnet.
present on door?
Yes
No
Is J15 plug fully
Firmly seat plug.
engaged?
Yes
Is there 24VDC
No
between H6-1 and
Replace AP1 Output Board.
H6-5 on AP1 Output
Board?
Yes
CHM504S
CHM504S
No
Is door handle
Fully latch door.
fully engaged?
Yes
Yes
Is the solenoid Replace/Adjust solenoid
mechanically bound? as neccsssary.
No
Yes
CHM504S
CHM504
No
B
A
Is there Yes
continuity through Unless the machine is rotating, the
low level water pressure control should open the door.
switch?
No
Yes
Is there water in the
Troubleshoot the drain.
machine?
No
CHM462S
B CHM504S
A CHM504S
No
Is the load of proper
Add or remove items as needed to ensure load size is correct.
size?
Yes
Yes
Are the anchor bolts No Tighten all anchor bolts and nuts to correct torque
and nuts properly specifications. Refer to Installation Manual for
torqued? specifications.
Yes
Yes
No
Are all panels on
Replace all panels.
machine?
Yes
continued on
CHM465S-a
next page
Yes
No
No
Run the
washer-extractor without
No
a load. If the problem persists, Properly grout washer-extractor. Refer to
it is not due to a fault with the Installation Manual for specifications.
machine. Is the washer-
extractor grouted
properly?
Yes
Is the washer-extractor No
anchored to a flat, level Remove and re-install washer-extractor correctly.
surface with the proper Refer to Installation Manual for specifications.
depth of concrete?
CHM465S-b
No
Is water turned
Turn water on.
on?
Yes
No
Is there a fill step
Add/edit a fill step in programming.
programmed?
Yes
No
Yes
B
Is there 220V C
present at H2-1 to
No Re-check for voltage at valves and ensure wiring and Molex
H2-14 and H2-1 to
plugs are intact.
H2-15 on AP1
output board?
Yes
No
B C
CHM50
CHM503S
6. No Display
No Display
Check
for 208-240VAC at Yes Install 208V
H9-3 and H9-2 on AP1 Output transformer
Board. Is voltage below jumper.
225VAC?
No
G
Yes
Yes
Disconnect
H6 door harness from Yes Repair/replace
AP1Output Board, then reset door harness
B-E. Is there display? or door switch.
Yes
No
Press keypad for OPL
Yes
Is control in Low models to wake up the
Power Mode? control or cycle power to the
machine. If checks are still not correct
replace AP1 Output Board.
No
No Display (Sheet 1 of 2)
CHM50
CHM503S
No Display (Sheet 2 of 2)
B
C
CHM502S
CHM50
7. No Outputs
No Outputs
A
No
Are fuses F3 and F4
Replace fuse and determine cause for blown fuse.
intact?
Yes
Are SQ1
(door closed) and SQ2
(door locked) closed? No Determine why SQ1 (door closed) and SQ2
Verify INTLCK LED and MAIN (door locked) are not closing. Adjust switches
PWR LED are lit on the AP1 as necessary.
Output Board.
Yes
A
C
Is there 220VAC
Yes
between both fuses Check output LEDs and output connectors (H2,
F3 and F2 and fuses H5 and H7) on AP1 output board.
F4 and F2?
No
CHM464S
C
No Outputs (Sheet 1 of 3)
CHM504S
CHM504S
No Outputs (Sheet 2 of 3)
CHM503
CHM503S
No Outputs (Sheet 3 of 3)
CHM498S
CHM498S
No
No
Yes
If equipped with heat, is Troubleshoot heat output circuit. Check audit
it taking too long to data for heater alarm errors.
heat?
No
No
9. No Keypad Function
No Keypad Function
No
Is the display
Refer to “No Display” flowchart.
on?
Yes
Yes
CHM470S
CHM4
No
CH
CHM471S
CHM511S
CHM511S
No High Extract
No
Is the machine
Properly load machine.
properly loaded?
Yes
Yes
Is the machine
Reduce soap usage during wash cycle.
oversudsing?
No
CHM474S
CHM474
CHM499S
CHM499S
Is there an active No
Refer to “No Motor Rotation without
fault on the inverter
Drive Fault” flowchart.
drive?
Yes
Power
down and wait
No
two minutes for the drive
to reset and power up. Place machine back in service.
Does the problem
persist?
Yes
CHM475S
CHM475S
B
Is there alternately 5VDC
and less than 1VDC at H4-2 No
to H4-11 on AP2 control Inspect wiring and access panel switch,
logic board when access Repair/replace as necessary.
panel switch is operated?
Yes
D
Is there alternately 5VDC and
No
less than 1VDC at H4-1 to H4-3 Coin vault switch needs to be closed to access
on AP2 control logic board when manual mode. Check switch and wiring.
coin vault switch is operated?
Yes
CHM466S
CHM501S
CHM501S
A C
E FS Error
Is the jumper in No
place at J28-2 to Replace jumper.
J28-1?
Yes
Is there 5VDC
Yes Frame balance jumper circuit is open. Inspect
between H12-3 and
wiring and connections. Repair/replace as
H12-1 on AP1
necessary.
Output Board?
No
CHM463S
CH
EFS Error
B A
CHM499S
CHM499S
No
Is heat enabled in
Enable heat in programming.
programming?
Yes
Is configuration Yes
Remove or cut configuration jumper,
jumper installed
and reset power.
on H8-3 - H8-10?
No
No
Is there water in Refer to "Machine Does Not Fill with
the machine? Water" flowchart.
Yes
Yes
Check the No
auxiliary level switch The switch must show open for heat to start.
(heat safety). Does it
show open?
Yes
CHM558S
CHM557S
CHM556S
Is coin vault No Ensure that your coin box is pressing coin vault
switch being switch. If coin box is too short, either install
pressed in? longer box, or manually depress switch.
Yes
Yes
Is there 5VDC
Yes
when measuring Coin vault audit switch circuit is open, check
between H4-1 switch and wiring.
and H4-3?
No
CHM460S
CHM
CHM501S
CHM501S
B
A
17. Control Will Not Allow PDA to Download a Machine Cycle if it is Currently
Running
Possible Yes
comm port
Search the ports on the PDA to find correct port for IR.
chosen on the
PDA?
No
Yes
Attempt to
communicate with a
different control to verify
the PDA is working. If the PDA works
on another control, AP2 Control
Logic Board may
need to be
replaced.
CHM468S
C
PHM2098S
Figure 1
No
Yes
Yes
Power up machine
Yes Replace Inverter control Board.
and begin a test
NOTE: If problem persists,
cycle. Are the AC
replace front end control board.
Drives Status
lights on?
No
C E F
No
No
Yes
For 480-Volt
machines, check No Check harness for loose wire
power at H6-1 and connections going back to the
H6-2. Is there machines main power supply.
220VAC?
Yes
Is there voltage
Yes
on the KM1 contactor
Replace contactor.
between A1 Blu/org
and A2 Gry/Wht
wire?
No
For 480-volt
machines, check F3 Yes
fuse on Output board. Replace drive.
Does the fuse have
continuity?
No
Is the drain No
Check to see if the drive is
valve causing the F3
blowing the fuse.
fuse to blow?
Yes
CHM552S
CHM552S
H5 _1 RED RED H4 _1
DRV VCC
AC DRIVE H5 _ 5 BLK BLK H4 _ 5
SPICLK
H5 _ 6 BLK BLK H4 _ 6
SPISIMO
H5 _ 4 WHT WHT H4 _ 4
SPISOM1
H5 _ 3 GRN/YEL H4 _ 3
GND
H5 _ 2 GRN/YEL H4 _ 2
GND
DRV
AC DRIVE
HB_GREEN GREEN HEARTBEAT LED
BLINKS 1 SEC ON, 1 CHASSIS
O SEE
SEC OFF WHEN CONTROL VOLTAGE
LED1 IS POWERED
OPTION
5VDC_GREEN GREEN STEADY ON WIRING
O LED INDICATES DRIVE DIAGRAM
LED2 LOGIC HAS POWER FOR
SPI_RED ADDITIONAL
RED FLASHING LED DRIVE
O INDICATES DRIVE IS
WIRING
LED3 COMMUNICATING
CHM545S
CHM545S
AP1
L1 L2 L3 KM1
OUTPUT
_ _
BLU/ORG J34 1 BLU/ORG H5 3 BOARD
KM1
DRIVE POWER _ _
GRY/WHT J34 3 GRY/WHT H5 5
CONTACTOR
C
GRN/YEL
T1 T2 T3
FOR ALL OTHER AP1
WHT
RED
CONTROL WIRING SEE
BLK
CONTROL OPTION
WIRING DIAGRAM
FS1
H1_ 4
H1_ 3
H1_ 1
H1_ 2
H1_ 5
H1_ 6
H3_ 2
DRV
H5 _ 6 H3_ 4
_
AC DRIVE YEL J36 1 YEL
01
COMMUNICATION WHT
R
LED2 L2
WITH MAIN CONTROL
H5 _ 1 H2_ 3
LO
RED
VO
L3
H
LT
I
ER_RED RED LED INDICATES
O THE DC BUS IS
LED3 CHARGED
CHM549S
CHM549S
AP1
L1 L2 L3 KM1
OUTPUT
_
BLU/ORG J34 1 BLU/ORG H5_ 3 BOARD
KM1
DRIVE POWER _ _
GRY/WHT J34 3 GRY/WHT H5 5
CONTACTOR
D
GRN/YEL
T1 T2 T3
FOR ALL OTHER AP1
WHT
RED
CONTROL OPTION
WIRING DIAGRAM
H1_ 6
H1_ 2
H1_ 3
H1_ 4
H1_ 1
H2_ 5
_
M1
DRV H3_ 2 YEL J36 1 YEL
H5 _ 6 3Ø
AC DRIVE _
H3_ 1 YEL J36 2 YEL
H5 _ 5 HB_GREEN GREEN HEARTBEAT LED
MOTOR
O BLINKS 1 SEC ON, 1 H2_ 5 RED
SEE SEC OFF WHEN CONTROL 3 9 6
H5 _ 4 LED1 IS POWERED
CONTROL H2_ 4 WHT
OPTION 2 8 5
WIRING H5 _ 3
DIAGRAM PS_GREEN GREEN COMMUNICATION H2_ 3 BLK
LED SHOWS 1 7 4
H5 _ 2 O COMMUNICATION
LED2 WITH MAIN CONTROL H2_ 2 DRIVE MOTOR
H5 _ 1 VOLTAGE CONFIGURATION
H2_ 1 GRN/YEL REFER TO MOTOR NAMEPLATE
ER_RED RED LED INDICATES DIAGRAM BEFORE MAKING
O THE DC BUS IS CONNECTIONS
LED3 CHARGED
CHM550S
CHM550S
AP1
L1 L2 L3 KM1
OUTPUT
_
BLU/ORG J34 1 BLU/ORG H5_ 3 BOARD
KM1
DRIVE POWER _
GRY/WHT J34 2 GRY/WHT H5_ 5
CONTACTOR
E
GRY/ WHT
G
GRN/YEL
BLU/ORG
T1 T2 T3
FOR ALL OTHER AP1
WHT
RED
CONTROL WIRING SEE
BLK
CONTROL OPTION
WIRING DIAGRAM
H1_ 6
H1_ 2
H1_ 3
H1_ 4
H1_ 1
H1_ 5
H6_ 1
H6_ 2
DRV
H5 _ 6 H3_ 4
_
AC DRIVE YEL J36 1 YEL
01
COMMUNICATION BLK
R
LED2 L1
WITH MAIN CONTROL
H5 _ 1 H2_ 3
H
I
VO
LO
LT
H3_ 2
ER_RED RED LED INDICATES GRN/YEL
O THE DC BUS IS
LED3 CHARGED
CHM542S
CHM542S
BLU/ORG
GRY/WHT
WHT/BLK
GRY/WHT
KM1
T1 T2 T3 T4
H5
1 5 4 6 2 3
1 2 3 4
J34
1 2 3 4
GRN/YEL
1 5 4 6 2 3
J3
RED
BLK
WHT
BLK
BLU/ORG
GRY/WHT
WHT/BLK
GRY/WHT
GRY
GRY/WHT
GRN/YEL
GRY
GRY/WHT
CHM547S
CHM547S
Power down. Is
line voltage within No Contact a qualified
specification on the machine’s electrician to correct
terminal block? the problem.
Yes
No
Yes
A
TB1
PDB1 POWER INPUT
POWER INPUT TERMINAL BLOCK
TERMINAL BLOCK L1 L1
L1 BLK L1 BLK
L1 L1
L2 L2
L2 WHT L2 WHT
L2 L2
L3 L3
L3 RED L3 RED
L3 L3
QF1
CIRCUIT BREAKER
25A P. E. GROUND TERMINAL
P. E. GROUND TERMINAL GRN/YEL
(GRN/YEL)
No
No
No
No
AP1
L1 L2 L3 KM1
OUTPUT
_
BLU/ORG J34 1 BLU/ORG H5_ 3 BOARD
KM1
DRIVE POWER _
GRY/WHT J34 3 GRY/WHT H5_ 5
CONTACTOR
GRN/YEL
T1 T2 T3
FOR ALL OTHER AP1
WHT
RED
CONTROL OPTION
WIRING DIAGRAM
B A
H1_ 6
H1_ 2
H1_ 3
H1_ 4
H1_ 1
H2_ 5
_
M1
DRV H3_ 2 YEL J36 1 YEL
H5 _ 6 3Ø
AC DRIVE _
H3_ 1 YEL J36 2 YEL
H5 _ 5 HB_GREEN GREEN HEARTBEAT LED
MOTOR
O BLINKS 1 SEC ON, 1 H2_ 5 RED
SEE SEC OFF WHEN CONTROL 3 9 6
H5 _ 4 LED1 IS POWERED
CONTROL H2_ 4 WHT
OPTION 2 8 5
WIRING H5 _ 3
DIAGRAM PS_GREEN GREEN COMMUNICATION H2_ 3 BLK
LED SHOWS 1 7 4
H5 _ 2 O COMMUNICATION
LED2 WITH MAIN CONTROL H2_ 2 DRIVE MOTOR
H5 _ 1 VOLTAGE CONFIGURATION
H2_ 1 GRN/YEL REFER TO MOTOR NAMEPLATE
ER_RED RED LED INDICATES DIAGRAM BEFORE MAKING
O THE DC BUS IS CONNECTIONS
LED3 CHARGED
CHM550S
CHM550S
Power down.
Is the motor mounting Yes
in good condition and Power up and try again.
free of obstructions?
No
Yes
Yes
Inspect yellow
wires going to the No Replace motor. If problem
motor. Are any persists after changing
connections loose motor, replace inverter.
or broken?
Yes
CHM882S
AP1
L1 L2 L3 KM1
OUTPUT
_
BLU/ORG J34 1 BLU/ORG H5_ 3 BOARD
KM1
DRIVE POWER _
GRY/WHT J34 3 GRY/WHT H5_ 5
CONTACTOR
GRN/YEL
T1 T2 T3
FOR ALL OTHER AP1
WHT
RED
CONTROL OPTION
WIRING DIAGRAM
A
H1_ 6
H1_ 2
H1_ 3
H1_ 4
H1_ 1
H2_ 5
_
M1
DRV H3_ 2 YEL J36 1 YEL
H5 _ 6 3Ø
AC DRIVE _
H3_ 1 YEL J36 2 YEL
H5 _ 5 HB_GREEN GREEN HEARTBEAT LED
MOTOR
O BLINKS 1 SEC ON, 1 H2_ 5 RED
SEE SEC OFF WHEN CONTROL 3 9 6
H5 _ 4 LED1 IS POWERED
CONTROL H2_ 4 WHT
OPTION 2 8 5
WIRING H5 _ 3
DIAGRAM PS_GREEN GREEN COMMUNICATION H2_ 3 BLK
LED SHOWS 1 7 4
H5 _ 2 O COMMUNICATION
LED2 WITH MAIN CONTROL H2_ 2 DRIVE MOTOR
H5 _ 1 VOLTAGE CONFIGURATION
H2_ 1 GRN/YEL REFER TO MOTOR NAMEPLATE
ER_RED RED LED INDICATES DIAGRAM BEFORE MAKING
O THE DC BUS IS CONNECTIONS
LED3 CHARGED
CHM550S
CHM550S
Yes
Yes
Yes
Replace motor.
CHM540S
CHM540S
AP1
L1 L2 L3 KM1
OUTPUT
_
BLU/ORG J34 1 BLU/ORG H5_ 3 BOARD
KM1
DRIVE POWER _
GRY/WHT J34 3 GRY/WHT H5_ 5
CONTACTOR
GRN/YEL
T1 T2 T3
FOR ALL OTHER AP1
WHT
RED
CONTROL OPTION
WIRING DIAGRAM
A
H1_ 6
H1_ 2
H1_ 3
H1_ 4
H1_ 1
H2_ 5
_
M1
_
DRV H3 2 YEL J36 1 YEL
H5 _ 6 3Ø
AC DRIVE _
H3_ 1 YEL J36 2 YEL
H5 _ 5 HB_GREEN GREEN HEARTBEAT LED
MOTOR
O BLINKS 1 SEC ON, 1 H2_ 5 RED
SEE SEC OFF WHEN CONTROL 3 9 6
H5 _ 4 LED1 IS POWERED
CONTROL H2_ 4 WHT
OPTION 2 8 5
WIRING H5 _ 3
DIAGRAM PS_GREEN GREEN COMMUNICATION H2_ 3 BLK
LED SHOWS 1 7 4
H5 _ 2 O COMMUNICATION
LED2 WITH MAIN CONTROL H2_ 2 DRIVE MOTOR
H5 _ 1 VOLTAGE CONFIGURATION
H2_ 1 GRN/YEL REFER TO MOTOR NAMEPLATE
ER_RED RED LED INDICATES DIAGRAM BEFORE MAKING
O THE DC BUS IS CONNECTIONS
LED3 CHARGED
B
CHM550S
CHM550S
Power down.
No
Are there any obstructions
preventing convection of heat Clean out lint or obstruction.
off the drive heatsink?
Yes
If problem continues
after cycling power
and allowing the machine
to cool, replace inverter.
CHM537S
CHM537S
Yes
No
CHM536S
CHM536S
Yes
Yes
Yes
Yes
CHM881S
Replace inverter. CHM881S
AP1
L1 L2 L3 KM1
OUTPUT
_
BLU/ORG J34 1 BLU/ORG H5_ 3 BOARD
KM1
DRIVE POWER _
GRY/WHT J34 3 GRY/WHT H5_ 5
CONTACTOR
GRN/YEL
T1 T2 T3
FOR ALL OTHER AP1
WHT
RED
CONTROL OPTION
WIRING DIAGRAM
A
H1_ 6
H1_ 2
H1_ 3
H1_ 4
H1_ 1
H2_ 5
_
M1
DRV H3_ 2 YEL J36 1 YEL
H5 _ 6 3Ø
AC DRIVE _
H3_ 1 YEL J36 2 YEL
H5 _ 5 HB_GREEN GREEN HEARTBEAT LED
MOTOR
O BLINKS 1 SEC ON, 1 H2_ 5 RED
SEE SEC OFF WHEN CONTROL 3 9 6
H5 _ 4 LED1 IS POWERED
CONTROL H2_ 4 WHT
OPTION 2 8 5
WIRING H5 _ 3
DIAGRAM PS_GREEN GREEN COMMUNICATION H2_ 3 BLK
LED SHOWS 1 7 4
H5 _ 2 O COMMUNICATION
LED2 WITH MAIN CONTROL H2_ 2 DRIVE MOTOR
H5 _ 1 VOLTAGE CONFIGURATION
H2_ 1 GRN/YEL REFER TO MOTOR NAMEPLATE
ER_RED RED LED INDICATES DIAGRAM BEFORE MAKING
O THE DC BUS IS CONNECTIONS
LED3 CHARGED
CHM550S
CHM550S
Power down,
power up and try
again. Does the
problem persist?
Yes
CHM535S
CHM535S