Service and Rate Guide Pk en 2024

DHL EXPRESS
SERVICE & RATE

GUIDE 2024
PAKISTAN
GET STARTED
Connecting Your World
Dear Customer
Sustainability
Service Offering
How to Ship with DHL Express
Digitalization
Zones and Rates
Ready to ship?
Get a quote from MyDHL+
CONNECTING YOUR WORLD
500+
airports served
220
countries and
worldwide
territories served
300+
aircraft
2,400+
flights per day
3,500
facilities
34,500 vehicles
148,000 Service Points

296
million
Time Definite shipments
By the year 2050, DHL per year
Group aims to achieve
net zero emissions
logistics
120,000
employees
415
TAPA* certifications
Figures are global and are approximate as of the end of 2022

*TAPA = Transported Asset Protection Association
DEAR CUSTOMER
Welcome to the DHL Express Service and Rate Guide for 2024. If you are reading this, it means you have a personal or business need to
move something, from somewhere, to somewhere and you want it done quickly, securely and reliably. We are here to help you!
As the global market leader in Time Definite International (TDI) Digitalization retains its laser focus at DHL and we have brought
shipping and courier delivery, and the most international to market a slew of tools to support our customers, in particular
company in the world, this is what we do! We move over 1 million small businesses. For example, the new My Global Trade Services
shipments every working day, from point A to point B in 220 tool aims to reduce customs complexity and improve getting
countries and territories, as quickly, securely and reliably as clearance ‘first time right!’. The DHL Express Commerce tool can
possible and with as much transparency as possible. Over help small businesses fast-forward taking their online sales
2.5 million customers around the world put their trust in us, and channels international. Small business owners, let us help support
our team of 120,000+ Certified International Specialists strive to your growth by enabling you to Save More as you Ship More! You
exceed their expectations on every single shipment. could benefit from our Dynamic Discounting commercial options.
Interested? Let’s connect!
Global logistics appears to be finally seeing the end of COVID-
driven disruptions but yet is not completely back to the ‘normal’ In conclusion, please use this guide to learn how DHL Express
of the previous time period. Overall, the global macroeconomic products, services and tools can meet your logistics needs.
situation has started to stabilize although uncertainty remains. Thank you for trusting us to be your Logistics Partner of Choice.
Aviation networks remain volatile in many parts of the world and Tell us how we can support your growth: reach out to us on
the crisis in Europe continues to add complexity to global MyDHL+ or by calling Customer Service on +92 111 345 111,
logistics. In the face of these and other challenges, we have via WhatsApp on +92 300 0345 346 or you can reach me
continued to invest in safeguarding the resilience of our global directly on pkmarketing@dhl.com.
network, which enables us to provide secure and reliable supply
chain solutions to support our customers. Sincerely,
Sustainability continues to grow in focus in all logistics Sarfaraz Siddiqui

conversations and I invite you to learn how our GoGreen Plus Managing Director
service, introduced in 2023, and our leveraging of Sustainable DHL Express Pakistan
Aviation Fuel (SAF) can directly help make your products more
environmentally friendly – a growing criterion in the purchase
decision process of both individual consumers and businesses.
4 DHL Express Service & Rate Guide 2024: Pakistan
u Sustainability
SUSTAINABILITY Service Offering

Digitalization
Zones and Rates
Everything we do is to serve
OUR TARGETS FOR 2030
one purpose: Connecting
people, improving lives.
To fulfill this purpose, we need <29 million €7 billion SBTi 30%
to make every dimension of Reduction in our Investment of Commitment to SBTi SAF blending of 30%
our business sustainable. Our greenhouse gas €7 billion in green (Science-Based for all air transport
Sustainability Roadmap sets emissions to under technologies Targets initiatives)
out our ambitions in three 29 million tonnes
focus areas: Environment,
Social and Governance (ESG).
Find case studies and more
details here.
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CLEAN OPERATIONS FOR CLIMATE
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for clima per
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SUSTAINABILITY
Leader in sustainable aviation COMMITMENTS
Our GoGreen Plus service allows you to
s
embrace green logistics by insetting, or
ram
Las
reducing, the CO2 within your own supply chain. We Hi g h
ly t r u s t e d
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do this by using Sustainable Aviation Fuel (SAF). And m co m pany
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that is not only good for the environment, it can benefit you by helping you to c t in ou
com gh
report your CO2 emissions. Here is how to get on board: munities throu
n With the GoGreen Plus basic contract, 30% CO2 reduction (insetting) is
applied to all your express shipments via air. GREAT COMPANY TO
n In MyDHL+, you can opt for GoGreen Plus and choose which shipments to WORK FOR ALL
invest in with SAF.
n Attract and retain the best talent
n Alternatively, choose a customized offer for even more CO2 reduction.
n Strong ‘Safety First’ culture
Our GoGreen Plus service is made possible following DHL’s landmark n Diverse and inclusive workplace
collaborations with bp and Neste to supply DHL Express with SAF, which is
expected to save some two million tons of carbon dioxide emissions over the
aviation fuel cycle. HIGHLY TRUSTED
COMPANY
reen last-mile and line-haul
G
Electrify 60% of last-mile delivery vehicles and increase share of n C
ompliance as an integral part of daily
sustainable fuels in line haul to more than 30% by 2030. business
n E
ffective governance set-up across our
arbon neutral buildings
C organization
Design 100% of all new buildings to be carbon neutral. n L
ike-minded and compliant suppliers and
partners
reen product portfolio

G
Our GoGreen Plus service allows customers shipping TDI to inset their
CO2 air emissions by up to 100%.
Through collaboration, we can make our supply chains more sustainable.

Read more about the Era of Sustainable Logistics.
Sustainability
SERVICE OFFERING u Service Offering

Digitalization
Zones and Rates
Export Import Enabling Your Optional Surcharges Customs

Services Services Growth Services Services
Our core services are Time Definite International (TDI) and offer you secure door-to-door delivery of goods and documents to and
from virtually every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day,
our services offer full track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL Express Worldwide DHL Express 9:00
Our most popular product, DHL Express Worldwide, offers an Our premium time-definite service offers a delivery before 9:00
end of business day delivery service around the world pieces up on lanes that guarantee either a next or second business day
to 70kg and shipments up to 3,000kg. delivery. DHL Express 9:00 is offered to the majority of business
centers in Europe, the Middle East, Africa, Asia and the Americas.
We deliver reliably and quickly to more global destinations DHL Express 9:00 features a money-back guarantee* and is
across a single integrated network than any other express suitable for pieces up to 30kg and shipments up to 300kg.
delivery company.
DHL Express 12:00

With DHL Express 12:00 you will receive your shipments before
12 noon on the next possible business day. DHL Express 12:00
offers a money-back guarantee* and allows for pieces up
to 70kg and shipments up to 300kg.
Our international services at a glance
DHL Express Worldwide DHL Express 12:00 DHL Express 9:00
Delivery by the end of Delivery before 12 noon

Delivery before 9:00 on the
Service description the next possible on the next possible
next possible business day
business day business day
Money-back guarantee No Yes* Yes*
Countries and territories covered More than 220 78 27
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum pieces per shipment – 10 10
Maximum piece dimensions (L x W x H)** 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm
Maximum pallet weight 1,000kg Pallets not accepted Pallets not accepted
Maximum shipment weight 3,000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 300 x 200 x 160cm Pallets not accepted Pallets not accepted
*Additional terms and conditions apply – see mydhl.express.dhl for details.

**A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging
equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. Network
restrictions can change as required. Price levels are subject to change with 15 days’ notice.
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IMPORT SERVICES
With the DHL Express Worldwide Import product, you can import
shipments from over 220 countries and territories in the world. This
is more than any other express delivery company can offer. What’s
more, customers in, say, the USA can order an import from China not
just to the USA, but to any other destinations as well – we call this a
Third Country shipment.
There is no need for local brokers or forwarders to get involved in

any part of the process. You are in full control, and able to manage
all aspects of your imports in a very simple way.
If you need a faster delivery, our DHL Express 12:00 service is

available for import as well. You can order an import from another
country, to be delivered to your country or any other destination, by
using our dedicated electronic shipping solution for imports. You
will have one account number, one invoice in a single currency and a
fixed price that means you know exactly what you will pay.
Sustainability

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Zones and Rates

GLOBAL TRADE AND YOU

A series of crises has put international trade at the center of the debate about economic growth
and resilience. What are the current prospects for globalization and trade? Is there cause for
concern? Is trade still an attractive source of growth? We deep dived into the data and conducted
a thorough, fact-based analysis – and the results might just surprise you. In partnership with
NYU Stern’s Center for the Future of Management and its DHL Initiative on Globalization, the
‘DHL Trade Growth Atlas’ examines global trade growth trends and the trade patterns of
173 countries worldwide that combined make up more than 99% of world trade, GDP and
population. Despite recent shocks and worsening macroeconomic conditions in much of the
world, the study overall gives an upbeat assessment of the prospects for future trade growth.
We know the value of understanding the long-term global trade landscape for navigating short-
term shifts in economic and trade growth. We help our customers make sense of what this means
for their business to maximize the enormous potential of globalization and international trade.
Trade growth New poles Shift in mix of

expanding across a emerging: world products traded by
broader range of trade center of advanced vs.
countries gravity moving emerging
south economies
POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

Discover and grow International e-commerce Fast, flexible and easy
Visit dhl.com/discover to learn more We help our customers go global with Consumers expect everything
about how DHL helps e-commerce ease and speed to maximize the ‘on demand’ – anytime, anywhere.
companies ranging from start-ups to enormous potential of international DHL shipping options give customers a
large enterprises, advising them on how e-commerce. DHL supports our distinct competitive edge: over 90% of
to grow internationally. Our e-commerce customers’ international growth with: online consumers look at the available
focussed country guides, white papers n Global reach delivery options before going to the
such as ‘The UItimate B2B E-Commerce n Express delivery options checkout, and their decision is influenced
Guide’, customer and trend research and by delivery speed, flexibility and ease.
n Flexible delivery options for receivers
market intelligence tools can enable you (see ‘On Demand Delivery’)
to better understand your customers and
n Duty billing options and customs
their shipping requirements to take the
expertise
next step in your e-commerce journey.
n Consultative advice for our customers
on how to increase sales and grow
cross-border
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OPTIONAL SERVICES View charges
DHL Express offers a wide range of optional services – origin till delivery at destination. The service is Door-to-Door
from non‑standard deliveries and billing options to climate and thus equal to IMP with all its available shipping options.
neutral shipping. Import duty and tax is collected as per DTU standard process
whilst the transport service is pre-paid usually via Credit Card.
GoGreen Plus
When selected, DHL will reduce (inset) CO2 emissions from air Shipment Insurance
transport through the purchase of Sustainable Aviation Fuel We recommend this comprehensive protection for your valuable
(SAF). SAF can reduce lifecycle carbon emissions by up to 80% or personal shipments, giving you peace of mind in the unlikely
compared to traditional jet fuel. GoGreen Plus – Carbon Reduced event of physical damage or loss. The service is subject to
service, supports Scope 3 emission reductions in alignment with specific limitations and exclusions as described in our Terms
the Science Based Target initiative. The process is audited and Conditions.
annually by SGS (Société Générale de Surveillance) to ensure
compliance with regulations and standards. Alternative Extended Liability
reduction levels and CO2 emission reports are available on If you are sending valuable documents such as passports, visa
contractual basis only. applications or regulatory certificates you can extend coverage
and compensation beyond the DHL standard liability described
Dedicated Pickup and Delivery in our Terms and Conditions. In the event of full or partial loss to
If your business needs a dedicated vehicle to collect or deliver a document shipment, a fixed compensation will be paid
unusual shipments, or a pickup or delivery outside normal regardless of the replacement cost of the document.
business hours, we can arrange this.
Shipment Preparation
Saturday Pickup This is a convenient, fast and reliable service for seasonal
In countries where Saturday is not a normal working day, DHL or irregular shipments that require extra resources for their
can arrange an ad-hoc pickup of smaller shipments up to 30kg. preparation. DHL manages the entire process of waybill
The service is available at selected postal locations only. preparation, content selection, labeling and packaging,
then sends the shipments to the designated addresses.
Saturday Delivery
We offer Saturday delivery services to key cities in more than Packaging Supplies
70 countries. Charges apply for all DHL standard packaging items including
plastic flyers provided in bulks or stacks.
Receiver Paid
This service allows non-account Customers to arrange and pre-
pay an import shipment door-to-door. MyDHL+ will guide the
importer through the entire shipping process from the pickup at
DUTY BILLING SERVICES
Duty Tax Paid Duty Tax Processing: Duty Tax Processing:

DHL can arrange for the shipper or a third Account Customers Non-Account Customers
party to be billed for any duties and taxes DHL will accelerate the customs clearance This default service covers any import of a
payable at destination, rather than the process making prompt payment of duty non-document shipment for which DHL
receiver of the shipment being billed. and tax charges relating to a shipment, has used its own credit line with Customs
Charges apply whenever duties, taxes or while the receiver defers payment until an to advance or guarantee the payment of
other regulatory fees occur, and shipper agreed date. duties, taxes or regulatory charges on
has requested that those are to be billed behalf of importers and consumers with
outside of the destination country. whom DHL has no contract.
For a full list of optional services, please visit mydhl.express.dhl. Continues overleaf
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Zones and Rates

OPTIONAL SERVICES View charges
Hold for Collection Direct Signature

On shipper request, a shipment is held at the default DHL If you are sending sensitive documents or high value contents
delivery facility at destination for consignee collection, rather you can request DHL to obtain a direct signature from the
than attempt a delivery at the receiver’s address. The service is consignee or a representative at the delivery address. DHL will
booked through Customer Service or supporting shipping tools. ensure your shipment is not re-directed, or delivered at an
The destination will notify the receiver when and at which alternative address.
facility the shipment is ready to collect. A consignee cell phone
number is mandatory. Change of Billing
This applies when a customer requests a change of defined
Residential Address billing information on an already issued invoice, which will result
Customers shipping to a home or private residence can activate in a reissuing of the invoice and, in case of an account change,
specific delivery options by designating the delivery address as crediting of the old account and debiting of the new.
residential. For such shipments, DHL will proactively notify the
receiver via email or SMS about the shipment’s progress. Neutral Delivery
Receivers can then select the most suitable delivery option via This service allows for the delivery of any shipment, without its
On Demand Delivery. value being shared or exposed to the receiver. DHL will ensure
any paperwork exposing the value of the goods is removed from
the shipment prior to delivery.
For a full list of optional services, please visit mydhl.express.dhl.

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Zones and Rates

SURCHARGES View charges
In order to maintain a consistently high level of service, in Overweight Piece

specific circumstances DHL Express levies a surcharge for A fixed surcharge is applied to every piece, including a pallet that
exceptional activities, ensuring that these surcharges are fair for exceeds a scale or volumetric weight of 70kg.
all of our customers.
Oversize Piece
Fuel Surcharge This fixed surcharge applies to every piece, including a pallet,
The fuel surcharge for International Time Definite services will with a single dimension in excess of 120cm. Does not apply to
be based on the daily average spot prices for US Gulf Coast pieces already subject to Overweight Piece surcharge.
(USGC) kerosene-type jet fuel, as reported by the U.S.
Department of Energy between 3rd week release of prior month Non-Stackable Pallet
to 3rd week release of actual month. For example, the daily This fixed surcharge is applied to every pallet within a shipment
average price for fuel from 18th April to 15th May is used to that cannot be stacked, either on request by the shipper, or
determine the applicable surcharge in June. because of its shape, content or packaging. This surcharge does
not apply to pieces below 30kg.
The fuel surcharge applies to transportation charges on all
services and to the following surcharges (where applicable): Demand Surcharge
Saturday Delivery, Saturday Pickup, Elevated Risk, Demand One or more Demand Surcharges will apply to shipments during
Surcharge, Emergency Situation, Remote Area Delivery, Remote a period of high demand. A period of high demand is to be
Area Pickup, Dedicated Pickup, Dedicated Delivery, Residential determined by DHL at its own discretion but may include a time
Address, Overweight Piece, Oversize Piece and Non-Stackable of high demand for shipping services or a period with high
Pallet. operational cost. Details regarding the application of Demand
Surcharges are set forth at mydhl.express.dhl and will be subject
DHL reserves the right to change the fuel surcharge index and to change upon prior notice. Demand Surcharges apply
table with or without notice. Both the amount and duration of cumulatively if a shipment and/or individual pieces meet more
the surcharge will be determined at DHL’s sole discretion. than one of the specified criteria. Demand Surcharges apply in
addition to the rates and any other applicable charges.
Remote Area
This surcharge applies when a shipment is collected from or
delivered to a location that is distant or difficult to serve.
For a full list of surcharges, please visit mydhl.express.dhl. Continues overleaf

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Zones and Rates

SURCHARGES View charges
Emergency Situation
A temporary surcharge, which allows us to cover operating cost
increases due to an emergency situation out of DHL’s control.
Change in market dynamics and air capacity availability is
reflected through regular price adjustments. The charge will be
applied pro rata based on the chargeable weight (invoiced
weight) of a shipment.
Address Correction
A fixed surcharge is applied per shipment when the destination
address provided by the Shipper is incomplete, outdated or
incorrect and DHL is subsequently unable to deliver the
shipment. DHL searches and determines the correct address to
complete the delivery.
Data Entry
A surcharge applies if the shipping label is not correctly
completed or has not been produced electronically according
to DHL standards and therefore requires manual data entry
by DHL.
Security Charges
Additional surcharges may apply when shipping to or importing
from a destination country where DHL is operating at elevated
risk due to continuous state of war, civil unrest, or continuous
threats from terrorism (Elevated Risk), or when shipping to or
importing from a destination country that is subject to trade
restrictions imposed by the UN Security Council or by national
legislation such as the European Union or the US Office of
Foreign Assets Control (OFAC) (Restricted Destination).
For a full list of surcharges, please visit mydhl.express.dhl.

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CUSTOMS SERVICES View charges
Navigating the customs landscape is made easier by DHL’s Bonded Storage

extensive knowledge and experience of both standard and non- Storage charges apply when the shipment cannot be released by
routine customs-clearance processes. Get answers to many of Customs due to inaccurate or missing paperwork. Charges take
your questions with our new online tool, My Global Trade effect three calendar days after the freight arrival date or broker
Services tool, which will help you expand across borders – and notification, whichever is later. The charge applies to the duty
concentrate on your core business. and taxes payer.
Non-Routine Entry Multiline Entry

Applies when shipments are subject to non-routine clearance Charges apply when more than 5 lines are recorded on the
procedures, due to their value, weight and/or commodity as customs clearance, for example with different commodities or
defined by destination Customs Authorities. May also apply in different countries of manufacture.
selected countries where DHL is legally obliged to outsource
formal clearance entries to a licensed third party broker. Release to Broker
On importer request, DHL will transfer the shipment and related
Clearance Processing customs documentation to the customer’s nominated broker for
Applies in selected countries where additional cost is incurred clearance and last mile delivery.
for importing shipments in alignment with government agency
Broker Notification
requirements.
On importer request, DHL will provide the necessary paperwork
to the customer’s designated broker to perform the import
Permits and Licenses
clearance and resume the delivery to the final destination once
To accelerate import of selected controlled commodities, such
the clearance is completed. DHL is subsequently not responsible
as medical devices, pharmaceuticals, computer monitors, laser
for the timeliness of the submission to customs or for the
CD players, cosmetics, eyeglasses, food and food products,
release of the shipment.
DHL is required to file specific information in order to obtain the
required import permits or licenses.
Preferential Origin
On shipper request, the preparation or provision of a Certificate
of Origin/Proof of Preference or other similar forms by DHL to
certify the goods in a particular export shipment have been
produced, manufactured or processed in a particular country
allowing preferential rates of duty to be claimed at destination
and/or compliance with trade barriers. Common examples are
EUR1 and ATR.
Export Declaration
Applies in countries where an export declaration is required for
shipments containing controlled commodities or exceeding a
certain value threshold or weight. Where automated export
systems are available to the public, shippers may avoid the
charge by submitting the export declaration online. In case of
IMP billed shipments DHL will submit the export declaration in
order to accelerate the export at origin and pass the charge to
the payer’s account.
For a full list of customs charges, please visit mydhl.express.dhl.

Sustainability
HOW TO SHIP WITH Service Offering

u How to Ship with DHL Express
DHL EXPRESS Digitalization

Zones and Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3
1 Shipment weight
n Please weigh and measure your shipment.
n If you are sending a large but lightweight shipment, where its volumetric (dimensional) weight exceeds its actual weight,
the cost of the shipment is calculated on the space your consignment takes up on the aircraft. This is a standard IATA
method. To calculate the volumetric weight of your shipment, simply multiply the length by height by width in centimeters,
then divide the total sum by 5,000 for each piece in the shipment.
n All pieces in the shipment may be re-weighed and/or re-measured by DHL to confirm this calculation.
2 Documentation required: waybill

n All shipments sent with DHL Express need to have a fully completed DHL waybill or label securely attached to each piece.
This will enable the successful movement of your shipment through the DHL network. Each waybill or label is individually
numbered to allow you to track your shipment from collection through to delivery.
n Your shipment may also need to be accompanied by customs documentation, such as a commercial or proforma invoice, as
well as additional paperwork depending on the contents and value of the shipment and the country you are sending to.
3 Documentation required: invoice

n A commercial or proforma invoice is required when sending non-document shipments to countries and territories outside
your origin country or customs union. This is essentially a declaration containing all the details of a transaction and is used
by customs authorities to assess if duties or taxes are payable.
n A commercial invoice is used when goods are part of a commercial transaction or intended for resale.
n A proforma invoice is used when sending goods of no commercial value (for example, when sending samples).
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PREPARING YOUR SHIPMENT INVOICE

This invoice template covers the key data elements required for a successful customs clearance. To help us ensure the service we
provide is efficient and high-quality, visit mydhl.express.dhl for more guidance.
COMMERCIAL INVOICE
SENDER GENERAL INFORMATION
Company Name: Date:
Contact Name: Waybill Number:
Building Name: Invoice Number:
Street Name & Number: Shipment Reference Number:
Postcode: Receiver Reference Number:
City/Country:
Business/Private:
Phone:
Email:
Tax ID/VAT Number:
EORI Number:
RECEIVER BILLED TO/IMPORTER OF RECORD (IOR) (if different from Receiver)

Company Name: Company Name:
Contact Name: Contact Name:
Building Name: Building Name:
Street Name & Number: Street Name & Number:
Postcode: Postcode:
City/Country: City/Country:
Business/Private: Business/Private:
Phone: Phone:
Email: Email:
Tax ID/VAT Number: Tax ID/VAT Number:
EORI Number: EORI Number:
OTHER REMARKS
Please add any additional critical information or specific country clearance requirements that might be relevant e.g. bank details, special formalities etc.
Line Full Description of Goods Commodity Country Qty Unit Sub-Total Net Gross
Number Code of Origin Value Value Weight Weight
(Full Import HS Code & Currency & Currency
Preferred)
1
2
3
Total Goods Total Net Total Gross
Value Weight Weight
& Currency
Number of Invoice Line Items: Insurance Cost:

Total Units: Freight Cost:
Number of Pieces: Other Costs:
VALUE
(for Customs Purposes):
Reason for Export: Import Customs Duties – pre calculated
Type of Export: Import Taxes (VAT/GST) – pre calculated
INCOTERM: TOTAL
(with Import Customs Duties/Taxes):
INCOTERM Place:
Terms of Payment:
Carrier: Payer of GST/VAT:
Ultimate Consignee: Duty/Tax Billing Svc:
Export License Number:

Import License Number:
I/we certify the information on this invoice is true and correct and that the contents of this shipment are as stated above.
Name: ________________________________________ Title: _________________________________________ Email: __________________________________________
Date: _________________________________________ Signature: ____________________________________

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PACKAGING YOUR SHIPMENT

To ensure that your shipments travel safely and securely Prohibited and Restricted Commodities
through the DHL Express global network, it is important that Prohibited Items
they are packaged and labeled correctly. The following items will NOT be accepted for carriage by DHL.
This list includes items which are prohibited for carriage by
Packaging guidelines any law, regulation or statute of any federal, state or local
n If you are re-using envelopes or boxes, please ensure that government of any country from, to or through which the items
old labels and markings are removed may be carried. For international carriage there may be
n Securely fix a waybill to each piece in your shipment. additional prohibited items specified by the country of
The waybill can be thought of as the shipment’s airline destination. DHL may at its sole discretion refuse to carry other
ticket and it will delay delivery if it becomes separated from items not listed below.
your shipment n Bullion (of any precious metal)
n The barcodes on the waybill are scanned at numerous points n Cannabis
during your shipment’s journey. Please ensure the barcode is
n Cash (legal tender – bank notes, currency notes and coins)
flat and not covered by tape, shrinkwrap or strapping
n Complete firearms, ammunition, explosives/explosive
n Place a waybill on the top or side of each piece in your
devices including inert explosives and test pieces, air guns,
shipment and please ensure it does not overlap the corners
replica and imitation firearms
or edges of boxes
n Human remains or ashes in any form
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible n Hunting (animal) trophies, animal parts such as ivory and
from the corners of boxes shark’s fin, animal remains or ashes, or animal by-products
and derived products not intended for human consumption,
n To prevent injury to our employees, please pay special
prohibited for movement by the Convention on International
attention to the packaging of sharp items. There should not
Trade in Endangered Species of Wild Fauna and Flora
be any possibility of the contents piercing the packaging
(CITES) and/or local law
n Any individual pieces over 70kg should be placed on a pallet.
n Illegal goods, such as counterfeit goods and narcotics
If you are sending a multi-piece shipment, it is not necessary
to place the individual pieces on a pallet unless they exceed n Live animals (including but not limited to mammals, reptiles,
70kg. For example, a shipment comprising four 25kg pieces fish, invertebrates, amphibians, birds, insects, larvae and
does not have to be placed on a pallet pupae)
n Loose lithium metal batteries under IATA PI968 section II
DHL packaging n Loose precious and semi-precious stones (cut or un-cut,
We offer a range of high-quality DHL-branded packaging items, polished or un-polished)
suitable for shipping items of all shapes and sizes.
The items available include:
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
For more information please refer to the Packing Guide

available on mydhl.express.dhl.
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Restricted Items
The following items will NOT be accepted for carriage unless Agreement on Dangerous Goods by Road (“ADR”) or
otherwise agreed to by DHL. To obtain such agreement a International Maritime Dangerous Goods (“IMDG”)
business case will need to be conducted by DHL and the items regulations
approved for carriage will be recorded in writing with the n Financial and monetary commodities – examples include
customer. but are not limited to activated SIM cards for mobile phones,
blank or activated credit or cash dispenser cards, blank
n Air guns, tasers, imitation or replica firearms, firearm
checks, event tickets, lottery tickets, money or postal orders,
parts and replica ammunition (includes rifle butts, trigger
pre-paid phone cards, tickets (blank stock), traveler’s checks,
mechanisms, screws/bolts etc which are manufactured for
vouchers/tokens, unused stamps etc. Applicable to all
the sole purpose of creating a functional firearm)
shipments valued in excess of €500,000
n Antiques and works of art with a shipment value in excess
n Furs
of €500,000
n Jewelry and watches and with individual values in excess of
n Banderols/Tax stickers with a shipment value in excess
€5,000. The shipment must not exceed €100,000
of €500,000
n C
igarettes, cigars, tobacco products and electronic cigarettes
with a shipment value in excess of €500,000 PAYING FOR YOUR SHIPMENT
n C
ommemorative coins and medals with an individual value
You can pay for DHL Express services either with cash, a debit
or total shipment value of €2,000 or more are restricted
or credit card, cheque or by bank transfer. You can open an
for carriage
account with DHL Express to pay via bank transfer; and all
n D
angerous/hazardous goods including but not limited to
account customers receive invoices on a pre-agreed basis. For
perfumes, aftershaves, aerosols, flammable substances,
more details, please get in touch with a Customer Service Advisor
dry ice, biological substances, UN classified dangerous
goods and any goods specified as such under International at your local DHL Express office or go to mydhl.express.dhl.
Air Transport Association regulations (“IATA”), the
Sustainability
DIGITALIZATION Service Offering

u Digitalization
Zones and Rates
Digitalization is one of the most important trends impacting logistics, and it is one of the key pillars of DHL Group’s Strategy
2025. Through digitalization we bring benefits for our customers, our operations and our own people.
We invest continually in market-leading technologies to help our customers to manage and monitor shipments, create shipping
labels, get quotes, schedule courier pickups, connect with us and more. Digitalizing our operations provides more transparency,
allowing us to better anticipate and meet our customers’ needs.
ON DEMAND DELIVERY
MYDHL+ DHL’s On Demand Delivery
tool keeps receivers
MyDHL+ re-imagines the way the shipping
informed of shipment
business does business, by combining the tools and services our
progress, allowing them to
customers use most. With its mobile friendly and intuitive
reschedule, reroute, release
interface, customers can now import, export, schedule a pickup,
or conveniently collect from
track shipments and pay bills more quickly than ever – all in one
a DHL Service Point. It is an
visit, with one password and zero headaches. MyDHL+ makes it
innovative, easy-to-use,
incredibly easy to navigate the
mydhl.express.dhl mobile-friendly service, ondemand.dhl.com
complexities of international shipping.
especially for residential
deliveries.
MY GLOBAL TRADE
SERVICES Designed to enhance the online shopper’s
experience, the service is available globally,
My Global Trade Services (MyGTS) is your trusted advisor for meaning consistent service standards and a
cross-border trade – taking the complexity out of customs. If you harmonized user experience.
are wondering what the harmonized shipping (HS) codes are for
your goods, what the estimated total cost of your shipment will
be, what can help get your goods cleared, and what
documentation may be required, find the answers to these Scheduled Signature release/ Alternative
delivery leave your signature address
questions and more on our online MyGTS portal.
And the benefits for you? You can support clearing customs more
quickly and more accurately, help avoid delays and unexpected Collect from Vacation hold Leave with neighbor
customs or tax costs, and pre-plan your shipment journeys so Service Point
that you understand potential

dhl.com/express/mygts
prohibitions and restrictions.
DHL EXPRESS COMMERCE
Take your website international with DHL Express
Commerce. Offer your customers all the benefits
of DHL Express at your checkout in real-time.
Manage and ship their orders quickly and efficiently
with no complicated development. Add the power of
DHL Express to your e-commerce business quickly
and easily, giving you the competitive edge.
DHL Express Commerce integrates with the biggest
e-commerce platforms, including: Magento, Shopify
and WooCommerce.
Sustainability
DIGITALIZATION Service Offering

u Digitalization
Zones and Rates
DHL EXPRESS
MOBILE APP
The DHL Express Mobile
app lets you track your
shipments and manage your deliveries all in one
place. You can locate the nearest DHL Service
Point for parcel drop off or collection, and
quickly check shipping rates too – right on your
smartphone. Advanced GPS location services
and camera barcode scanning are also available.
Download DHL Express Mobile today, ROBOTICS
on Android or iOS.
Driven by rapid technological advancements and increasing supply
chain complexity, robotics solutions are entering the logistics
environment, boosting productivity and driving zero-defect
processes.
Robots are adopting more roles at DHL Express, assisting workers

with the most repetitive and labor-intensive tasks and freeing them
up to do higher-order, customer-facing activities. Examples include
the use of articulated robotic arms for sorting inbound packages to
last-mile delivery routes. We have four such robots in use globally,
with this number set to double soon.
Our robots help get couriers out on the road faster – which means
your parcels get delivered faster.
DIGITAL TRUST
Logistics requires transferring data and content around the world and
we embrace a responsibility to do this securely. Our standards led by
our Binding Corporate Rules and by our Data Privacy Policy apply
throughout the DHL Group and are approved by the Supervisory
Authorities. We maintain a comprehensive Information Security and
Data Protection approach based on ISO/IEC 27001:2013 and GDPR,
DIGITAL ASSISTANT to ensure a high standard when managing customer information
assets and personal data. We aim to provide a rapid response to any
Our Digital Assistant is a live chat helpdesk that security incident via our 24x7 Cyber Defence Centre (CDC) with global
offers a 24/7 service across multiple online coverage and our global DPO community.
channels and platforms, and in 41 languages.
It tracks your shipments, answers queries and DHL Group acts as controller in respect of any personal data it
directs you to FAQs. receives from customers and holds to effectively provide
transportation services and in regard to the delivery of any shipments
Chat with us now! or documents that it processes to perform its contractual obligations.
DHL Group will act as a data controller when an individual is executing
their rights under privacy legislations.
Sustainability
ZONES AND RATES Service Offering

Digitalization
u Zones and Rates
Calculate the Price Optional Surcharges Customs Service Capability Export Import
of Your Shipment Services Services and Rating Zones Services Services
CALCULATE THE PRICE OF YOUR SHIPMENT
Determine which How quickly do you Based on weight, zone Add any optional
zone your destination want your shipment and speed, confirm services and check if
is in and whether to arrive? your base price for any surcharges apply.
yours is a document exports.
or non-document
shipment.
Base price + Optional services + Surcharges = Total price
OPTIONAL SERVICES View explanation
Optional services Charging method Charge
GoGreen Plus Per shipment Minimum USD 0.25 per kg

USD 0.60 per kg with minimum of USD 35,
Dedicated Pickup Per shipment
whichever is higher
Dedicated Delivery Per shipment
whichever is higher
Saturday Pickup Per shipment USD 35
Saturday Delivery Per shipment USD 45
Shipment Insurance By shipment value USD 12 or 1% of stated shipment value if higher
Extended Liability Per shipment USD 6
Shipment Preparation Per shipment USD 30
Packaging Supplies
Plastic Flyer Stack Per stack USD 20 per stack (100 flyers)
Bulk Packaging Per stack Variable
Duty Billing Services
2% of fiscal charges with minimum of USD 18,
Duty Tax Paid % of fiscal charges
whichever is higher
Duty Tax Processing: Account Customers % of fiscal charges 2% of fiscal charges with minimum of PKR 3,000
Duty Tax Processing: Non-Account Customers % of fiscal charges 2% of fiscal charges with minimum of PKR 3,000
Hold for Collection No charge No charge
Residential Address Per shipment USD 5
Direct Signature Per shipment USD 6
Change of Billing Per invoice USD 15
Neutral Delivery Per shipment USD 6
For a full list of optional services, please visit mydhl.express.dhl.

Sustainability

Digitalization
u Zones and Rates
SURCHARGES View explanation
Surcharges Charging method Charge
Percentage of transportation and additional

Fuel Surcharge Per shipment
charges, as per index; details here
Remote Area Delivery Per shipment
whichever is higher
USD 0.60 per kg with a minimum of USD 25,
Remote Area Pickup Per shipment
whichever is higher
Additional Handling
Overweight Piece Per piece USD 105
Oversize Piece Per piece USD 50
Non-Stackable Pallet Per piece USD 300
Demand Surcharge Variable by lane and weight Variable by lane and weight
Emergency Situation Variable by lane and weight Variable by lane and weight
Address Correction Per shipment USD 12
Data Entry Per shipment USD 10
Security Charges
Elevated Risk Per shipment USD 35
Restricted Destination Per shipment USD 35
For a full list of surcharges, please visit mydhl.express.dhl.

Sustainability

Digitalization
u Zones and Rates
CUSTOMS SERVICES View explanation
Customs services Charging method Charge
Non-Routine Entry Per shipment USD 50
Clearance Processing Per shipment USD 10
Permits and Licenses Per shipment USD 50 plus cost of certificate

Per shipment, per day USD 5 per shipment and USD 0.10 per kg (both per day
Bonded Storage
after three calendar days after three calendar days); applicable in Karachi only
Multiline Entry Rate per line, after five lines USD 6
Release to Broker Per shipment USD 4
Broker Notification Per shipment USD 4
Preferential Origin Per shipment USD 6
Export Declaration Per shipment USD 12
For a full list of customs services, please visit mydhl.express.dhl.

Sustainability

Digitalization
u Zones and Rates
SERVICE CAPABILITY AND RATING ZONES

DHL DHL DHL DHL
Express DHL12:00
Express DHL Express Imports
Country/Territory Zone Express Express Express Imports Country/Territory Zone 9:00
Worldwide 12:00 9:00 Worldwide
Afghanistan 8 Dominican Republic 8
Albania 3 Ecuador 8
Algeria 8 Egypt 8
American Samoa 8 El Salvador 8
Andorra 3 Eritrea 8
Angola 8 Estonia 3
Anguilla 8 Eswatini 8
Antigua 8 Ethiopia 8
Argentina 8 Falkland Islands 8
Armenia 3 Faroe Islands 8
Aruba 8 Fiji 8
Australia 6 Finland 3
Austria 3 France 3
Azerbaijan 8 French Guiana 8
Bahamas 8 Gabon 8 doc
Bahrain 1 Gambia 8
Bangladesh 4 Georgia 8
Barbados 8 Germany 3
Belarus 8 Ghana 8
Belgium 3 Gibraltar 3
Belize 8 Greece 3
Benin 8 Greenland 8
Bermuda 8 Grenada 8
Bhutan 4 Guadeloupe 8
Bolivia 8 Guam 8
Bonaire 8 Guatemala 8 doc
Bosnia and Herzegovina 3 Guernsey 3 doc
Botswana 8 Guinea Republic 8
Brazil 8 Guinea-Bissau 8
Brunei 4 Guinea-Equatorial 8
Bulgaria 3 Guyana (British) 8
Burkina Faso 8 doc Haiti 8
Burundi 8 Honduras 8
Cambodia 4 doc Hong Kong SAR China 5
Cameroon 8 Hungary 3
Canada 7 Iceland 8
Canary Islands, The 8 India 4 doc doc doc
Cape Verde 8 Indonesia 4
Cayman Islands 8 Iran, Islamic Rep. of 8
Central African Republic 8 Iraq 8
Chad 8 Ireland, Rep. of 3
Chile 8 Italy 3
China, People’s Republic 5 doc Jamaica 8
Colombia 8 Japan 5
Comoros 8 Jersey 3 doc
Congo 8 Jordan 1
DR Congo 8 doc Kazakhstan 8
Cook Islands 8 Kenya 8
Costa Rica 8 Kiribati 8
Cote d’Ivoire 8 doc Korea, D.P.R. of (North) 8
Croatia 3 Korea, Rep. of (South) 5
Cuba 8 Kosovo 3
Curacao 8 Kuwait 1
Cyprus 3 doc Kyrgyzstan 8
Czech Republic 3 Lao P.D.R. 4
Denmark 3 Latvia 3
Djibouti 8 Lebanon 8
Dominica 8 Lesotho 8
doc = document contents only = document and non-document contents Continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
Sustainability

Digitalization
u Zones and Rates
SERVICE CAPABILITY AND RATING ZONES

DHL DHL DHL DHL DHL DHL
Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports
Worldwide 12:00 9:00 Worldwide 12:00 9:00
Liberia 8 Sao Tome & Principe 8
Libya 8 Saudi Arabia 1
Liechtenstein 3 Senegal 8
Lithuania 3 doc Serbia, Rep. of 3
Luxembourg 3 Seychelles 8
Macau SAR China 4 doc Sierra Leone 8
Madagascar 8 Singapore 4
Malawi 8 Slovakia 3
Malaysia 4 Slovenia 3 doc
Maldives 4 Solomon Islands 8
Mali 8 Somalia 8
Malta 3 Somaliland, Rep. (N. Somalia) 8
Marshall Islands 8 South Africa 8
Martinique 8 South Sudan 8
Mauritania 8 Spain 3 doc
Mauritius 8 Sri Lanka 4
Mayotte 8 St. Barthelemy 8
Mexico 8 St. Eustatius 8
Micronesia, Fed. States of 8 St. Helena 8
Moldova, Rep. of 8 St. Kitts 8
Monaco 3 St. Lucia 8
Mongolia 8 St. Maarten 8
Montenegro, Rep. of 3 St. Vincent 8
Montserrat 8 Sudan 8
Morocco 8 Suriname 8
Mozambique 8 doc Sweden 3
Myanmar 4 Switzerland 3
Namibia 8 doc Syria 8
Nauru, Rep. of 8 Tahiti 8
Nepal 4 Taiwan, China 5 doc
Netherlands, The 3 Tajikistan 8
Nevis 8 Tanzania 8
New Caledonia 8 Thailand 4 doc
New Zealand 6 Timor-Leste 8
Nicaragua 8 Togo 8
Niger 8 Tonga 8
Nigeria 8 Trinidad and Tobago 8
Niue 8 Tunisia 8
North Macedonia 3 Turkey 1
Northern Mariana Islands 8 Turkmenistan 8
Norway 3 Turks and Caicos Islands 8
Oman 1 Tuvalu 8
Palau 8 Uganda 8 doc
Panama 8 Ukraine 8
Papua New Guinea 8 United Arab Emirates 1
Paraguay 8 United Kingdom 2
Peru 8 doc United States of America 7
Philippines, The 4 doc Uruguay 8
Poland 3 doc Uzbekistan 8
Portugal 3 Vanuatu 8
Puerto Rico 8 Vatican City 3
Qatar 1 doc Venezuela 8
Reunion, Island of 8 Vietnam 4 doc
Romania 3 Virgin Islands (British) 8
Russian Federation, The 8 Virgin Islands (US) 8
Rwanda 8 Yemen, Rep. of 8
Samoa 8 Zambia 8
San Marino 3 Zimbabwe 8 doc
doc = document contents only = document and non-document contents

For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
Sustainability

Digitalization
u Zones and Rates
Export rates by zone and product
DHL EXPRESS WORLDWIDE

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
0.5 27.55 32.11 34.34 36.56 40.18 43.03 45.69 62.64
1 40.88 45.82 48.42 51.35 55.80 58.90 62.19 81.99
1.5 54.21 59.53 62.50 66.14 71.42 74.77 78.69 101.34
2 67.54 73.24 76.58 80.93 87.04 90.64 95.19 120.69
Documents from 2.5kg and non-documents from 0.5kg
0.5 53.76 58.46 61.18 63.85 67.60 70.45 73.23 95.22
1 67.09 72.49 75.65 78.84 83.22 86.51 89.73 117.43
1.5 76.68 82.46 85.74 89.25 94.14 97.87 101.53 133.43
2 86.27 92.43 95.83 99.66 105.06 109.23 113.33 149.43
2.5 95.86 102.40 105.92 110.07 115.98 120.59 125.13 165.43
3 101.26 108.62 112.27 116.98 123.09 128.38 133.64 176.47
3.5 106.66 114.84 118.62 123.89 130.20 136.17 142.15 187.51
4 112.06 121.06 124.97 130.80 137.31 143.96 150.66 198.55
4.5 117.46 127.28 131.32 137.71 144.42 151.75 159.17 209.59
5 122.86 133.50 137.67 144.62 151.53 159.54 167.68 220.63
5.5 128.26 139.72 144.02 151.53 158.64 167.33 176.19 231.67
6 133.66 145.94 150.37 158.44 165.75 175.12 184.70 242.71
6.5 139.06 152.16 156.72 165.35 172.86 182.91 193.21 253.75
7 144.46 158.38 163.07 172.26 179.97 190.70 201.72 264.79
7.5 149.86 164.60 169.42 179.17 187.08 198.49 210.23 275.83
8 155.26 170.82 175.77 186.08 194.19 206.28 218.74 286.87
8.5 160.66 177.04 182.12 192.99 201.30 214.07 227.25 297.91
9 166.06 183.26 188.47 199.90 208.41 221.86 235.76 308.95
9.5 171.46 189.48 194.82 206.81 215.52 229.65 244.27 319.99
10 176.86 195.70 201.17 213.72 222.63 237.44 252.78 331.03
11 184.32 205.10 210.83 223.88 233.03 249.62 266.00 348.05
12 191.78 214.50 220.49 234.04 243.43 261.80 279.22 365.07
13 199.24 223.90 230.15 244.20 253.83 273.98 292.44 382.09
14 206.70 233.30 239.81 254.36 264.23 286.16 305.66 399.11
15 214.16 242.70 249.47 264.52 274.63 298.34 318.88 416.13
16 221.62 252.10 259.13 274.68 285.03 310.52 332.10 433.15
17 229.08 261.50 268.79 284.84 295.43 322.70 345.32 450.17
18 236.54 270.90 278.45 295.00 305.83 334.88 358.54 467.19
Continues overleaf
Sustainability

Digitalization
u Zones and Rates
Export rates by zone and product
DHL EXPRESS WORLDWIDE

19 244.00 280.30 288.11 305.16 316.23 347.06 371.76 484.21

20 251.46 289.70 297.77 315.32 326.63 359.24 384.98 501.23
21 258.92 299.10 307.43 325.48 337.03 371.42 401.02 518.25
22 266.38 308.50 317.09 335.64 347.43 383.60 417.06 535.27
23 273.84 317.90 326.75 345.80 357.83 395.78 433.10 552.29
24 281.30 327.30 336.41 355.96 368.23 407.96 449.14 569.31
25 288.76 336.70 346.07 366.12 378.63 420.14 465.18 586.33
26 296.22 346.10 355.73 376.28 389.03 432.32 481.22 603.35
27 303.68 355.50 365.39 386.44 399.43 444.50 497.26 620.37
28 311.14 364.90 375.05 396.60 409.83 456.68 513.30 637.39
29 318.60 374.30 384.71 406.76 420.23 468.86 529.34 654.41
30 326.06 383.70 394.37 416.92 430.63 481.04 545.38 671.43
40 421.16 500.30 513.67 542.62 561.33 628.24 727.78 882.13
50 516.26 616.90 632.97 668.32 692.03 775.44 910.18 1,092.83
60 611.36 733.50 752.27 794.02 822.73 922.64 1,092.58 1,303.53
70 706.46 850.10 871.57 919.72 953.43 1,069.84 1,274.98 1,514.23
For each additional 0.5kg
Above 10 3.73 4.70 4.83 5.08 5.20 6.09 6.61 8.51
Above 20 3.73 4.70 4.83 5.08 5.20 6.09 8.02 8.51
For each additional 1kg
30.1 - 70.0 9.51 11.66 11.93 12.57 13.07 14.72 18.24 21.07
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 78 countries worldwide.
Add USD 6.00 to the DHL Express Worldwide prices.
DHL Express 9:00 – Guaranteed delivery before 9:00 on the next possible working day to over 27 countries worldwide.
Add USD 40.00 to the DHL Express Worldwide prices.
Rates are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter. Each piece weight is rounded up to the
nearest 0.5kg.
Rates are in USD and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express.dhl for details.
*DHL Express does not accept shipments exceeding 3,000kg or 300cm in length, and/or not meeting DHL standards for packing. Refer to our Packing
Guide on mydhl.express.dhl. Network restrictions can change as required. Price levels are subject to change with 15 days’ notice.
Sustainability

Digitalization
u Zones and Rates
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT

Documents only up to 2kg
0.5 33.06 38.53 41.22 43.87 48.22 51.63 54.83 75.17
1 49.07 54.98 58.12 61.62 66.97 70.67 74.64 98.39
1.5 65.08 71.43 75.02 79.37 85.72 89.71 94.45 121.61
2 81.09 87.88 91.92 97.12 104.47 108.75 114.26 144.83
Documents from 2.5kg and non-documents from 0.5kg
0.5 64.51 70.16 73.41 76.62 81.11 84.54 87.87 114.25
1 80.52 86.99 90.77 94.61 99.86 103.82 107.68 140.89
1.5 92.02 98.94 102.89 107.09 112.96 117.46 121.85 160.09
2 103.52 110.89 115.01 119.57 126.06 131.10 136.02 179.29
2.5 115.02 122.84 127.13 132.05 139.16 144.74 150.19 198.49
3 121.49 130.31 134.75 140.35 147.70 154.10 160.40 211.73
3.5 127.96 137.78 142.37 148.65 156.24 163.46 170.61 224.97
4 134.43 145.25 149.99 156.95 164.78 172.82 180.82 238.21
4.5 140.90 152.72 157.61 165.25 173.32 182.18 191.03 251.45
5 147.37 160.19 165.23 173.55 181.86 191.54 201.24 264.69
5.5 153.84 167.66 172.85 181.85 190.40 200.90 211.45 277.93
6 160.31 175.13 180.47 190.15 198.94 210.26 221.66 291.17
6.5 166.78 182.60 188.09 198.45 207.48 219.62 231.87 304.41
7 173.25 190.07 195.71 206.75 216.02 228.98 242.08 317.65
7.5 179.72 197.54 203.33 215.05 224.56 238.34 252.29 330.89
8 186.19 205.01 210.95 223.35 233.10 247.70 262.50 344.13
8.5 192.66 212.48 218.57 231.65 241.64 257.06 272.71 357.37
9 199.13 219.95 226.19 239.95 250.18 266.42 282.92 370.61
9.5 205.60 227.42 233.81 248.25 258.72 275.78 293.13 383.85
10 212.07 234.89 241.43 256.55 267.26 285.14 303.34 397.09
11 221.03 246.15 252.99 268.77 279.76 299.76 319.20 417.51
12 229.99 257.41 264.55 280.99 292.26 314.38 335.06 437.93
13 238.95 268.67 276.11 293.21 304.76 329.00 350.92 458.35
14 247.91 279.93 287.67 305.43 317.26 343.62 366.78 478.77
15 256.87 291.19 299.23 317.65 329.76 358.24 382.64 499.19
16 265.83 302.45 310.79 329.87 342.26 372.86 398.50 519.61
17 274.79 313.71 322.35 342.09 354.76 387.48 414.36 540.03
18 283.75 324.97 333.91 354.31 367.26 402.10 430.22 560.45
Continues overleaf
Sustainability

Digitalization
u Zones and Rates
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT

19 292.71 336.23 345.47 366.53 379.76 416.72 446.08 580.87

20 301.67 347.49 357.03 378.75 392.26 431.34 461.94 601.29
21 310.63 358.75 368.59 390.97 404.76 445.96 481.20 621.71
22 319.59 370.01 380.15 403.19 417.26 460.58 500.46 642.13
23 328.55 381.27 391.71 415.41 429.76 475.20 519.72 662.55
24 337.51 392.53 403.27 427.63 442.26 489.82 538.98 682.97
25 346.47 403.79 414.83 439.85 454.76 504.44 558.24 703.39
26 355.43 415.05 426.39 452.07 467.26 519.06 577.50 723.81
27 364.39 426.31 437.95 464.29 479.76 533.68 596.76 744.23
28 373.35 437.57 449.51 476.51 492.26 548.30 616.02 764.65
29 382.31 448.83 461.07 488.73 504.76 562.92 635.28 785.07
30 391.27 460.09 472.63 500.95 517.26 577.54 654.54 805.49
40 505.47 600.09 615.83 651.65 674.06 754.04 873.44 1,058.29
50 619.67 740.09 759.03 802.35 830.86 930.54 1,092.34 1,311.09
60 733.87 880.09 902.23 953.05 987.66 1,107.04 1,311.24 1,563.89
70 848.07 1,020.09 1,045.43 1,103.75 1,144.46 1,283.54 1,530.14 1,816.69
For each additional 0.5kg
Above 10 4.48 5.63 5.78 6.11 6.25 7.31 7.93 10.21
Above 20 4.48 5.63 5.78 6.11 6.25 7.31 9.63 10.21
For each additional 1kg
30.1 - 70.0 11.42 14.00 14.32 15.07 15.68 17.65 21.89 25.28
70.1 - 300.0 9.29 12.18 12.99 13.10 13.57 15.68 21.89 23.16
300.1 - 3,000* 10.23 13.41 14.33 14.41 14.92 17.26 23.02 25.47
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day from over 78 countries worldwide.
Add USD 6.00 to the DHL Express Worldwide Import prices.
Rates are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter. Each piece weight is rounded up to the
nearest 0.5kg.
Rates are in USD and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express.dhl for details.
*DHL Express does not accept shipments exceeding 3,000kg, or containing pieces exceeding 1,000kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on mydhl.express.dhl. Price levels are subject to change with 15 days’ notice.
READY TO SHIP?
Get a quote
+92 111 345 111 or chat on WhatsApp +92 300 0345 346
Chat
pk_contactcenter@dhl.com
Find your nearest DHL Service Point
DHL Express Pakistan

Survey # 137
Jinnah International Airport
Karachi
Pakistan
Valid: 1st January 2024

For public use
The information in this guide is correct as of 1st January 2024. DHL reserves the right to amend or modify any of the information at any time.

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DHL EXPRESS

SERVICE & RATE

How to Ship with DHL Express

Zones and Rates

148,000 Service Points

Figures are global and are approximate as of the end of 2022

Sustainability continues to grow in focus in all logistics Sarfaraz Siddiqui

SUSTAINABILITY Service Offering

 reen product portfolio

Through collaboration, we can make our supply chains more sustainable.

SERVICE OFFERING u Service Offering

Export Import Enabling Your Optional Surcharges Customs

DHL Express 12:00

Our international services at a glance

DHL Express Worldwide DHL Express 12:00 DHL Express 9:00

Delivery by the end of Delivery before 12 noon

Money-back guarantee No Yes* Yes*

Countries and territories covered More than 220 78 27

Maximum piece weight (not on pallet) 70kg 70kg 30kg

Maximum pieces per shipment – 10 10

Maximum shipment weight 3,000kg 300kg 300kg

*Additional terms and conditions apply – see mydhl.express.dhl for details.

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Export Import Enabling Your Optional Surcharges Customs

There is no need for local brokers or forwarders to get involved in

If you need a faster delivery, our DHL Express 12:00 service is

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Export Import Enabling Your Optional Surcharges Customs

GLOBAL TRADE AND YOU

Trade growth New poles Shift in mix of

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

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Export Import Enabling Your Optional Surcharges Customs

OPTIONAL SERVICES View charges

DUTY BILLING SERVICES

Duty Tax Paid Duty Tax Processing: Duty Tax Processing:

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Export Import Enabling Your Optional Surcharges Customs

OPTIONAL SERVICES View charges

Hold for Collection Direct Signature

For a full list of optional services, please visit mydhl.express.dhl.

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Export Import Enabling Your Optional Surcharges Customs

SURCHARGES View charges

In order to maintain a consistently high level of service, in Overweight Piece

For a full list of surcharges, please visit mydhl.express.dhl. Continues overleaf

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Export Import Enabling Your Optional Surcharges Customs

SURCHARGES View charges

For a full list of surcharges, please visit mydhl.express.dhl.

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Export Import Enabling Your Optional Surcharges Customs

CUSTOMS SERVICES View charges

Navigating the customs landscape is made easier by DHL’s Bonded Storage

Non-Routine Entry Multiline Entry

For a full list of customs charges, please visit mydhl.express.dhl.

HOW TO SHIP WITH Service Offering

DHL EXPRESS Digitalization

PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3

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