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The Narrative Subject
Storytelling in the Age of
the Internet
Christina Schachtner
The Narrative Subject
Christina Schachtner
First published in German as “Das narrative Subjekt. Erzählen im Zeitalter des Internets.”
Copyright for the German edition: 2016, transcript: Bielefeld, Germany
Translated from the German by Helen Heaney
© The Editor(s) (if applicable) and The Author(s) 2020. This book is an open access
publication.
Open Access This book is licensed under the terms of the Creative Commons Attribution
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Preface
Network actors and bloggers from various countries in the Arab world and
Europe as well as from the USA provided the empirical basis for this book
with their narratives in words and images. Thanks to their willingness to
participate in the study “Communicative Publics in Cyberspace,” it was
possible to propound a typology of narrations which can be read as time
stamps, illustrating what is on the minds of adolescents and young adults
in different parts of the world today. I would like to thank them for their
readiness to talk. My thanks also go to the researchers in my team at the
University of Klagenfurt, Nicole Duller, Katja Langeland, Katja Ošljak,
and Heidrun Stückler, who conducted the interviews with great
commitment.
The translation of the book into English was accompanied by Doris
Haslinger (FWF) and Sabina Abdel-Kader (FWF) as they paved the admin-
istrative way for support by the Austrian Science Fund. With their profes-
sional advice and much empathy, Lucy Batrouney, Mala Sanghera-Warren,
and Bryony Burns from Palgrave Macmillan were very helpful in shep-
herding this book through the various stages of publication in getting the
book published.
I would particularly like to thank the translator, Helen Heaney, for our
intensive cooperation on the book, during which I learnt a lot about the
art of translating and about wrestling with words and their meanings.
v
Acknowledgements
The research results were supported by the Austrian Science Fund (FWF)
I 237-617.
This book has been published with the support of the Austrian Science
Fund (FWF) Pub 577-Z32. The author also acknowledges the financial
support of the Faculty of Cultural Studies at the University of Klagenfurt
and the publishing fund of the University of Klagenfurt.
vii
Contents
1 Introduction 1
1.1 The Sociocultural Significance of Narrating 3
1.2 The Subject-Theoretical Approach 4
1.3 Empirical Analysis 8
1.3.1 Methodology 8
1.3.2 Sample 12
1.3.3 Research Methods 13
1.4 Structure of the Book 16
1.5 Innovative Aspects 19
1.6 Major Themes 21
References 23
ix
x Contents
Index267
About the Author
xiii
List of Figures
Fig. 4.1 Ready to receive and transmit (network actor, m, 26, Saudi
Arabia)129
Fig. 4.2 The absolute super cool guy (network actor, m, 29, Austria) 135
Fig. 4.3 The blogger as a candy seller (blogger, m, 24, Switzerland) 143
Fig. 4.4 Retreat into the private amidst an anonymous public (network
actor, f, 19, Austria) 157
Fig. 4.5 On the lookout for the right thing (network actor, f, 12,
Germany)165
Fig. 4.6 Digitally assisted global communication (network actor, m, 21,
USA)175
Fig. 5.1 Standardization and experimentation (blogger, f, 24, Germany) 204
Fig. 5.2 The two-part portrait (blogger, f, 22, Germany) 206
Fig. 6.1 Communicating, working, and learning in overlapping spaces
(network actor, m, 22, Austria) 231
xv
CHAPTER 1
Introduction
The idea behind this book was inspired by the findings of the study
“Communicative Publics in Cyberspace”1 in which our research interest
focused both on the communicative practices which young network actors
and bloggers2 between the ages of 11 and 32 engaged in online and on the
subject constructions which were created as part of these practices. In the
study, the process of subjectification, in which the subjects constructed
themselves or were constructed as such under specific conditions created
by the use of media technology (Reckwitz, 2008, p. 9) lay at the heart of
the empirical analysis. One of the main findings was that the process of
subjectification evolved between the conflicting priorities of autonomy
and heteronomy for the adolescents and young adults participating in the
study. While analysing the data, I soon gained the impression that the
empirical sources, interviews, and visualizations did not only provide
information on the communicative practices and subject constructions
1
The study was part of a larger project on Subject Constructions and Digital Culture car-
ried out by research teams from the universities of Klagenfurt, Hamburg-Harburg, Bremen,
and Münster. The members of Klagenfurt’s research team were Nicole Duller, Katja
Langeland, Katja Ošljak, Christina Schachtner, and Heidrun Stückler. The project was
financed by the Austrian Science Fund (FWF) and the VW Foundation. The main findings
are presented in Schachtner and Duller (2014).
2
The term network actors refers to those who participate in various communicative activi-
ties in the internet, including blogging. The term bloggers is used when the narrators con-
cerned primarily refer to themselves as bloggers and their narrative-based practices in the
internet primarily consist of blogging.
but, on top of that, also told stories which related both to the internet as
a life base and the everyday realities beyond the internet. These stories
addressed not only the here and now but also the yesterday and tomorrow,
putting the practices and subject constructions which we had identified in
an overarching narrative context.
The narratives which emerged from our data then became the research
interest in my secondary analysis of the interviews and visualizations, con-
firming my initial impressions and rapidly growing into a new research
question: What stories do internet-savvy adolescents and young adults
from different parts of the world tell in this day and age? The transnational
perspective was possible because network actors and bloggers from six
countries in Europe, four Arab countries, and the USA had been included
in the initial study, accommodating the intention of analysing sociocul-
tural transformation as one context of the stories which was playing out
not only within individual nations but also on the global stage.
The secondary analysis was based on the assumption of the “hermeneu-
tic circle”3 (Struve, 2013, p. 22), which means that the reading of a text
never comes to an end. I do not wish to restrict the assumption of multiple
stages of evaluation to empirical data which were collected as part of an
understanding-interpretative approach to research. Nevertheless, texts
produced in a research context are especially suited to a primary, second-
ary, and tertiary analysis because of the multiple layers of meaning they
represent. Barney Glaser, who, together with Anselm Strauss, developed
Grounded Theory, already pointed to the possibility of picking up on the
research process time and again: “The research in progress is always there
waiting to move forward when the researcher can return to it” (Glaser,
1998, p. 15). What Roland Barthes defined as a characteristic of objects is
also true of texts; they have more than one meaning (1988, pp. 182–183).
To a certain extent, that dethrones narrator and researcher alike because
both have to reckon with the text allowing further meanings and interpre-
tations (Struve, 2013, p. 22) going beyond what the narrator intended
and the researcher interpreted.
3
All quotations from German publications were translated into English for this book.
1 INTRODUCTION 3
form a harmonious whole. But people cannot keep out of each other’s way
in an increasingly transnational world. Where intercultural encounters
take place and different narratives collide, “cultural translation”
(Bachmann-Medick, 2016, p. 132) is essential, but it does not always suc-
ceed. Misunderstandings, conflicts, and violence are highly likely when
apparently irreconcilable narratives collide. And yet these narratives are
almost all we have as a means of understanding each other, and their pros-
pects of success will increase when they are combined with a global under-
standing of ethics, which, however, still has to be developed on the basis
of human rights.
4
In this book the term “the Other” refers to those who are indispensable for subject con-
struction, from the perspective of symbolic interactionism, amongst others. As such the term
refers to specific Others, which is why it is capitalized.
1 INTRODUCTION 5
5
At this point I will elaborate on only some of the approaches; later on, the discussion will
be taken up again and complemented by the positions of other authors.
6 C. SCHACHTNER
p. 9). These practices include the narrative acts which are at the heart of
this book.
In the process of subjectification, Reckwitz posits that the subject
becomes an “allegedly autonomous” instance by subjecting itself to the
criterion of autonomy (2008, p. 14). The formulation itself emphasizes
that the autonomy of the subject is only apparent, which understandably
leads Reckwitz to ask the following question: “Which codes, bodily rou-
tines, and preferred structures do individuals have to incorporate in them-
selves in their particular historical-cultural context in order to become an
attributable ‘subject’ recognized by themselves and others?” This percep-
tion of the subject means that it does everything in order to satisfy the
requirements of these codes.
As Butler sees it, a greater autonomy to act is accorded to the subject
by Michel Foucault in his later works, particularly in his concept of
“Technologies of the Self ” (1988). Although both Foucault and Butler
start from the premise that there is “no ‘I’ that is not implicated in a set of
conditioning moral norms, which, being norms, have a social character”
(Butler, 2005, p. 7), they also want to demonstrate that the subject is
equipped with the power to shape these norms (Butler, 2003, p. 9). The
commonly posed question “What should I do?” presupposes an ‘I’ and
the possibility of ‘acting’, which indicates the existence of a subject capa-
ble of self-reflection (2003, p. 9). In the stories told by the network actors
and bloggers, this question turns up time and again, triggered by external
threats or also by newly gained insights into the impact of media-technical
artefacts. It creates the opportunity to develop a critical perspective on
norms; nonetheless the subject is not “fully free to disregard the norm. …
If there is an operation of agency or, indeed, freedom in this struggle, it
takes place in the context of an enabling and limiting field of constraint”
(Butler, 2005, p. 19).
Helga Bilden, who shares the notion of a dual structure and, like Butler
and Foucault, considers the subject to be capable of challenging norms,
goes one step further in her formulation of the notion of a subject. She
emphasizes the processuality of becoming a subject when she rejects the
idea of a “complete subject” in favour of “an ensemble which is repeatedly
negotiated and constituted afresh” (2012, p. 188), an idea which had
already been taken up by Silvia Pritsch (2008, p. 127). Subjectivity, Bilden
continues, is negotiated and constituted in the stories which Others tell
about us and which we tell ourselves. Bilden stresses that narrations can
contribute to uniting heterogeneous elements (2012, p. 221), a process
1 INTRODUCTION 7
which many of the stories presented in this book certainly bear witness to,
for example when they are about formulating concepts of democracy
within authoritarian societies or redefining the relationship between the
public and the private.
Bilden also highlights the subject’s diversity of voices (2012, p. 296),
developed in response to the plurality that is a core characteristic of con-
temporary societies. She releases the notion of the subject from the
requirement that the subject should generate itself as a harmonious entity,
allowing it instead to be contradictory and multifaceted. It should not be
forgotten, however, that a diversity of voices can also be problematic, for
example when they are part of a multiple personality disorder, often
brought about by traumatic experiences which can only be tolerated by
the person concerned splitting the mind into multiple, separate, non-
communicating identities (2012, pp. 194–195). When acknowledged by
the subject, a diversity of voices without such a traumatic backdrop could,
in contrast, increase the capacity to deal with messy or ambiguous situa-
tions or to react to cultural differences in a more open and tolerant man-
ner, understanding them as being bound to other cultural locations (2012,
pp. 222ff.).
Finally, the notion of the subject as developed by Bilden includes not
only the sociocultural world as a stimulating-to-constitutive factor of sub-
jectivity but also the world of things, here, primarily, the world of digital
media. From the moment they are born, people are faced with a world of
things “which they encounter in a friendly or hostile fashion, which are
enticing, motivating, terrifying” (Schachtner, 2014, p. 9), and which, as
Kurt Lewin already established in the 1920s, have a particular “demand
character” for the individual (1926/1982, p. 64). Things prompt infants
to interact with them, as the paediatrician and psychoanalyst Donald
W. Winnicott observed (1971, pp. 4ff.); they encourage infants to reach
for them, to squeeze them, to throw them away, and to get them back. In
this interaction game, they discover the difference between inner and
external reality, between the I and the Other; and so the foundations for
subjectification are laid. Things retain their demand character for the sub-
ject for a lifetime. Time and again they stimulate so-called interaction
games anew (Lorenzer, 1981, pp. 155ff.); they become object, instru-
ment, and space for narrative practices. But that is not all: They also influ-
ence these practices alongside the narrative forms and contents they
produce. How could it be different? After all, things materialize sociocul-
tural codes which trigger a certain way of thinking and acting when
8 C. SCHACHTNER
interacting with them. A chair, for example, makes us sit in a certain way,
a ball forces us to make specific physical movements in certain directions,
and a blog compels bloggers to write and present themselves in a certain
way. Nowadays, the digital media play a dominant role across the globe in
the world of things. Following in the footsteps of images, they have
become powerful engines for changing subjectivity (Bilden, 2012,
pp. 206ff.). This book also deals with this proposition.
1.3.1 Methodology
Methodologically, this book is rooted in the tradition of an understanding-
interpretative approach to social research which makes it possible to grasp
subjective experiences and actions in their specific socio-historical nature
(Keupp, 2015, p. 31). This is precisely the interest which lies behind my
research when I ask what stories internet-savvy adolescents and young
adults from various parts of the world recount in this day and age. This
question also includes an interest in “the way in which historical and social
conditions affect the lives of individuals interacting with each other,” to
use Rainer Winter’s words (2014, p. 125). The possibility of an under-
standing approach arises from the fact that, in their everyday lives, indi-
viduals always face and interpret each other and the world (Soeffner, 2014,
p. 35). No matter how preconfigured social situations are, in their every-
day lives, individuals must define them anew for themselves and they do
so, according to Hitzler, with the help of “knowledge-guided and
knowledge-generating processes” (2014, p. 61). If social research aims to
understand these processes, it has to be involved in reconstructing mean-
ing (2014, p. 61). With reference to Alfred Schutz, Hitzler proposes that
meaning constitutes itself in “conscious acts which take a stand” (2014,
p. 64). This definition places meaning on a conscious and rational level,
ignoring the fact that it can also have a tacit dimension (Polanyi, 1966)
and that, alongside cognition, meaning also includes sensory and
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Sure. Sure he would. This was Wednesday, a Rec. night. Tonight,
after supper, Belle and her Three Graces would make a night round.
"Personal service"—if you had the credits. He had the credits. He'd
take a fall—hell, a couple, why not—out of old Belle herself. Not that
Belle looked any better than the others, but at least she put a little
life into it. A couple of hours with Belle, twelve credits; a bottle, four
more. All right, he had them. Tonight he was really going to make a
night of it. Yeah.
Yeah?
Yeah. And the next day, Thursday, all day ... yeah! His head ached,
stomach churned; that burning back of the eye-balls; the awful, tight-
drawn humming of nerves. And on just one bottle? God, that acid-
burn gin. No, old Belle had been in rare form and he got two bottles
instead of one. But even so ... must be that stew the night before. Oh
death!
He fought the day, his work, all day. He missed quota. The fingers
were just a blistering mist before his eyes. He drank water and
gagged on it. He paced his cell. He sweated. God! Could a man live
like this?
"Boy! Say there, boy. Look alive, eh?"
Mr. Boswell, the old electronic shyster. It was afternoon, finally, of the
everlasting, miserable day. Jay 7 looked up to watch sullenly as, the
usual afterthought, Mr. Boswell rolled on off to plug in his cord; and
rolled back. Made a noise, a harrumph-type, throat clearing,
introductory noise. Mr. Boswell had no throat but he was a believer in
certain niceties, form and procedure.
"Well now, boy. Let me see, where are we? Oh yes. Bring you up to
date. My latest petition for further continuance pending a review of
the transcr...."
Suddenly, it was all too much. Jay 7 was mad, furious. He, in a word,
blew his gin-throbbing top. He was on his feet, shaking hands, white-
knuckled, gripping bars. "Goddamnit!" he shouted, "Goddamnit, you
rotten old fraud, I've had enough, you hear me? I got a by-God-
bellyfull enough."
Suddenly, it was all too much. Jay 7 was furious with the old
electronic shyster. He was on his feet, shaking hands, white
knuckled, gripping bars.
"Oh?" inquired Mr. Boswell, mildly. "Enough is enough, eh? But how
can we be sure that alternatives...."
"All right, all right." Jay 7 wouldn't get anything out of him by
shouting, he knew that. He was still tense and shaking but he
managed to lower his voice to a tense, confidential whisper of
appeal. "But I can't take much more of this. And the uncertainty. I've
got to know. How much longer, huh? Please, please, Mr. Boswell,
man to man ... when will the trial come? How much longer before we
go to court, I—we—get my acquital, huh? Man to man, when can I
walk out of here a free man?"
"Man to man? You are just a boy, boy. Show it all the time. Man to
man? Well ... perhaps it is time you did grow up a bit. So. You want
to know when you will leave here a free man? I'll tell you. Never."
"Never?!?"
"Never. Hasn't that been obvious from the start? Look. You know the
charges, the evidence against you. In your actions, in your mind,
either way you are guilty, boy. Regardless of the degree, you are
guilty. The evidence is undeniable. You know better than I how guilty
you are."
"No!"
"You are so eager to leave here? Why?"
"Just to get out. To be free. Isn't that enough?"
"Nonsense, lad; nonsense. You are doing fine here, just fine. Look at
it this way. You are here for the common good, yours and society's,
in protective custody. You have made rather a nice adjustment. Quite
nice, really. To accept it gracefully, gratefully, is best. And, with me as
your counsel, there is no reason why we cannot hope to continue
your case indefinitely—for years, for decades. Why...."
"No! No, they can't, you can't do that to me." A highly unoriginal
protest. Mr. Boswell made a mild sound of disapproval. At such times
he regretted the limitations of construction that did not permit him a
shake of the head.
"Years? Decades? No! I can't stand it; I can't, I won't. I'll find a way
out. I'll make a way."
"Suicide? Oh now, my boy, please. To take your own life? A
shameful thing. And not at all fair to my firm."
"No, not suicide. I—I'll break out. Damn you, I will. I'll grab your
damned wire—I can reach it from here; I'll pull your plug. You'll have
to take me out of here or I'll let your juice run out and you'll die.
Boswell, you're going to hide me under that machinery of yours and
take me out."
"Oh? But my boy—what then?"
"Then I'll be out, that's what."
"Then you will be out. Out of here; out in the street; out of protective
custody; outside the law. You would be alone then, lad; alone with
your guilt, cast out, apart from society and the sound, stable order
you find here. And would not every decent man's hand be against
you? Think, my boy, what that means. Could you face it?" During
these remarks, as Jay 7 clung, hot-eyed and shaking to the bars, Mr.
Boswell had backed prudently well away, out of reach from the cell
door.
"Yes! I don't care. To hell with you; to hell with all of them. I've got to
get out of here. Come back, you coward. I tell you I've got to get out,
out, out!"
Mr. Boswell backed across the corridor and pulled his plug from the
socket. The wire rolled back neatly on the spool. "Time—no more
time; other clients." He peered myopically through thick lenses back
toward the cell. "Please, lad—it pains me to hear you talk so wildly."
"I've got to get out, you hear? Out!"
"Well, my boy, if it has become such a phobia with you and you feel
you have got to do so foolish a thing ... why don't you just walk out?"
"Walk out? What in hell are you talking about? How can I walk out of
this cell?"
"Now, now, boy. You are only in protective custody, to protect you
from yourself, from an outraged society, you understand. That cell
isn't locked. Never has been. You know that."
"That's a lie!" The man, Jay 7, threw himself against the bars,
pressed against them, every muscle straining. "It's locked, locked.
You can see. It won't open."
"Now, now," said Mr. Boswell again, starting to swing around on his
wheels, "that door opens inward. You get your food through it, your
work; the other—ah—amenities, girls ... eh? Nobody ever unlocks
that door, isn't that right? They all just push it open. Right? Eh? It
opens in."
"You lie. It's a damned, rotten, filthy lie." He was yelling, shaking,
rattling the door; pushing at the door.
"Easy, boy," said Mr. Boswell, "easy now. If you say so ... perhaps
you are right after all. So. We adjust, eh? See you Sunday. There
are some details, questions of improper punctuation in the transcript
of your involuntary confession we must go over; something we can
use in the next preliminary hearing. Eh? Good night, boy." Mr.
Boswell rolled off, smoothly as always, down the corridor.
Jay 7 quit pushing then, all at once and completely, and hung limply,
two hands circling two solid bars, leaning heavily against the cell
door. He sobbed once and then sniffed. He felt thirsty. So ... well, he
had his cup, his own faucet. He could get a nice, cold drink of water
any time he wanted it. He sniffed again and turned away from the
barred door.
THE END
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